(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What do you do if an A/B is pending on an account?
What’s the max # of transactions a cm can do for a Cash advance?
When are we able to release a full account number?
How long does it take for a kitenet/ews hold to become available?
If a Cm doesn’t know who an A/B is what do you do?
How is min. payment calculated?
What do you do if a TP receives a CM’s email?
If a Cm doesn’t know who an A/B is what do you do?
Card holders can view up to _____ years of statements online.
What do you do if CM ask how something would impact credit report?
T/F
Cm can change address online to a foreign address
T/F
We will never expedite a CBR
How can a cm destroy their metal card?
T/F
A pcm can delete an A/B trade line.
What can we do in the event of a double payment/ overpayment on an account?
What if a cm name seems fictitious/ inappropriate?
How long does it take an off cycle report to update?
Where can a cm view their payment cut-off time?
T/F
An A/B can freeze an account
How old does an A/B have to be to get added to and account?
Statements must be mailed out ____ days before payment is due.
What’s the letter number to send for interest charge calculation?
T/F
Frontline agents can cancel pending BT’s
What circumstance can we proactively adjust residual interest?
