(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
What do you do if a TP receives a CM’s email?
How long does it take an off cycle report to update?
How long does it take for a kitenet/ews hold to become available?
T/F
An A/B can freeze an account
What’s the max # of transactions a cm can do for a Cash advance?
Card holders can view up to _____ years of statements online.
If a Cm doesn’t know who an A/B is what do you do?
What if a cm name seems fictitious/ inappropriate?
T/F
Cm can change address online to a foreign address
When are we able to release a full account number?
T/F
Frontline agents can cancel pending BT’s
Statements must be mailed out ____ days before payment is due.
T/F
We will never expedite a CBR
What do you do if an A/B is pending on an account?
Where can a cm view their payment cut-off time?
If a Cm doesn’t know who an A/B is what do you do?
How can a cm destroy their metal card?
What’s the letter number to send for interest charge calculation?
How old does an A/B have to be to get added to and account?
How is min. payment calculated?
T/F
A pcm can delete an A/B trade line.
What do you do if CM ask how something would impact credit report?
What can we do in the event of a double payment/ overpayment on an account?
What circumstance can we proactively adjust residual interest?