(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
How is min. payment calculated?
Where can a cm view their payment cut-off time?
Statements must be mailed out ____ days before payment is due.
Card holders can view up to _____ years of statements online.
How can a cm destroy their metal card?
T/F
We will never expedite a CBR
How old does an A/B have to be to get added to and account?
What do you do if an A/B is pending on an account?
T/F
Cm can change address online to a foreign address
If a Cm doesn’t know who an A/B is what do you do?
What if a cm name seems fictitious/ inappropriate?
T/F
An A/B can freeze an account
T/F
A pcm can delete an A/B trade line.
How long does it take an off cycle report to update?
What’s the max # of transactions a cm can do for a Cash advance?
When are we able to release a full account number?
How long does it take for a kitenet/ews hold to become available?
What circumstance can we proactively adjust residual interest?
What’s the letter number to send for interest charge calculation?
T/F
Frontline agents can cancel pending BT’s
What can we do in the event of a double payment/ overpayment on an account?
If a Cm doesn’t know who an A/B is what do you do?
What do you do if CM ask how something would impact credit report?
