(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
What can we do in the event of a double payment/ overpayment on an account?
How is min. payment calculated?
T/F
An A/B can freeze an account
What if a cm name seems fictitious/ inappropriate?
T/F
A pcm can delete an A/B trade line.
How old does an A/B have to be to get added to and account?
T/F
Cm can change address online to a foreign address
Card holders can view up to _____ years of statements online.
T/F
We will never expedite a CBR
What do you do if a TP receives a CM’s email?
Where can a cm view their payment cut-off time?
What’s the letter number to send for interest charge calculation?
How long does it take an off cycle report to update?
What circumstance can we proactively adjust residual interest?
What do you do if CM ask how something would impact credit report?
How can a cm destroy their metal card?
If a Cm doesn’t know who an A/B is what do you do?
Statements must be mailed out ____ days before payment is due.
What do you do if an A/B is pending on an account?
T/F
Frontline agents can cancel pending BT’s
If a Cm doesn’t know who an A/B is what do you do?
When are we able to release a full account number?
What’s the max # of transactions a cm can do for a Cash advance?
How long does it take for a kitenet/ews hold to become available?