ParentDataHershey'sProductKnowledgePositiveAttitudeI do apologizefor anyinconvenienceNoncustodialparentFriendlyParent'sIncome &BenefitsI'll bemore thanhappy toassist youMagnifiedfor a jobwell doneIDOCEngage inconversationRepeatingorRephrasingListen tothecustomer'sconcernOfferOptionsPinkAm Ispeakingwith thestudent orthe parentActivelylistensYou'reWelcomeIs there anyfurtherassistance Ican provideyouIf IunderstandyoucorrectlyInstitutionsMay IhaveTone ofvoice isimportantParentDataHershey'sProductKnowledgePositiveAttitudeI do apologizefor anyinconvenienceNoncustodialparentFriendlyParent'sIncome &BenefitsI'll bemore thanhappy toassist youMagnifiedfor a jobwell doneIDOCEngage inconversationRepeatingorRephrasingListen tothecustomer'sconcernOfferOptionsPinkAm Ispeakingwith thestudent orthe parentActivelylistensYou'reWelcomeIs there anyfurtherassistance Ican provideyouIf IunderstandyoucorrectlyInstitutionsMay IhaveTone ofvoice isimportant

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Parent Data
  2. Hershey's
  3. Product Knowledge
  4. Positive Attitude
  5. I do apologize for any inconvenience
  6. Non custodial parent
  7. Friendly
  8. Parent's Income & Benefits
  9. I'll be more than happy to assist you
  10. Magnified for a job well done
  11. IDOC
  12. Engage in conversation
  13. Repeating or Rephrasing
  14. Listen to the customer's concern
  15. Offer Options
  16. Pink
  17. Am I speaking with the student or the parent
  18. Actively listens
  19. You're Welcome
  20. Is there any further assistance I can provide you
  21. If I understand you correctly
  22. Institutions
  23. May I have
  24. Tone of voice is important