Tone ofvoice isimportantYou'reWelcomeEngage inconversationParentDataMay IhaveHershey'sPinkParent'sIncome &BenefitsI do apologizefor anyinconvenienceI'll bemore thanhappy toassist youIs there anyfurtherassistance Ican provideyouListen tothecustomer'sconcernOfferOptionsAm Ispeakingwith thestudent orthe parentMagnifiedfor a jobwell doneIDOCProductKnowledgeRepeatingorRephrasingIf IunderstandyoucorrectlyNoncustodialparentActivelylistensPositiveAttitudeInstitutionsFriendlyTone ofvoice isimportantYou'reWelcomeEngage inconversationParentDataMay IhaveHershey'sPinkParent'sIncome &BenefitsI do apologizefor anyinconvenienceI'll bemore thanhappy toassist youIs there anyfurtherassistance Ican provideyouListen tothecustomer'sconcernOfferOptionsAm Ispeakingwith thestudent orthe parentMagnifiedfor a jobwell doneIDOCProductKnowledgeRepeatingorRephrasingIf IunderstandyoucorrectlyNoncustodialparentActivelylistensPositiveAttitudeInstitutionsFriendly

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tone of voice is important
  2. You're Welcome
  3. Engage in conversation
  4. Parent Data
  5. May I have
  6. Hershey's
  7. Pink
  8. Parent's Income & Benefits
  9. I do apologize for any inconvenience
  10. I'll be more than happy to assist you
  11. Is there any further assistance I can provide you
  12. Listen to the customer's concern
  13. Offer Options
  14. Am I speaking with the student or the parent
  15. Magnified for a job well done
  16. IDOC
  17. Product Knowledge
  18. Repeating or Rephrasing
  19. If I understand you correctly
  20. Non custodial parent
  21. Actively listens
  22. Positive Attitude
  23. Institutions
  24. Friendly