OfferOptionsYou'reWelcomeListen tothecustomer'sconcernActivelylistensParent'sIncome &BenefitsI do apologizefor anyinconvenienceParentDataIs there anyfurtherassistance Ican provideyouMay IhaveInstitutionsFriendlyRepeatingorRephrasingMagnifiedfor a jobwell doneHershey'sIf IunderstandyoucorrectlyTone ofvoice isimportantProductKnowledgePositiveAttitudeIDOCEngage inconversationI'll bemore thanhappy toassist youPinkAm Ispeakingwith thestudent orthe parentNoncustodialparentOfferOptionsYou'reWelcomeListen tothecustomer'sconcernActivelylistensParent'sIncome &BenefitsI do apologizefor anyinconvenienceParentDataIs there anyfurtherassistance Ican provideyouMay IhaveInstitutionsFriendlyRepeatingorRephrasingMagnifiedfor a jobwell doneHershey'sIf IunderstandyoucorrectlyTone ofvoice isimportantProductKnowledgePositiveAttitudeIDOCEngage inconversationI'll bemore thanhappy toassist youPinkAm Ispeakingwith thestudent orthe parentNoncustodialparent

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer Options
  2. You're Welcome
  3. Listen to the customer's concern
  4. Actively listens
  5. Parent's Income & Benefits
  6. I do apologize for any inconvenience
  7. Parent Data
  8. Is there any further assistance I can provide you
  9. May I have
  10. Institutions
  11. Friendly
  12. Repeating or Rephrasing
  13. Magnified for a job well done
  14. Hershey's
  15. If I understand you correctly
  16. Tone of voice is important
  17. Product Knowledge
  18. Positive Attitude
  19. IDOC
  20. Engage in conversation
  21. I'll be more than happy to assist you
  22. Pink
  23. Am I speaking with the student or the parent
  24. Non custodial parent