PositiveAttitudeMay IhaveHershey'sYou'reWelcomeI'll bemore thanhappy toassist youAm Ispeakingwith thestudent orthe parentIs there anyfurtherassistance Ican provideyouIf IunderstandyoucorrectlyNoncustodialparentInstitutionsOfferOptionsParent'sIncome &BenefitsI do apologizefor anyinconvenienceRepeatingorRephrasingFriendlyParentDataProductKnowledgePinkMagnifiedfor a jobwell doneEngage inconversationTone ofvoice isimportantActivelylistensIDOCListen tothecustomer'sconcernPositiveAttitudeMay IhaveHershey'sYou'reWelcomeI'll bemore thanhappy toassist youAm Ispeakingwith thestudent orthe parentIs there anyfurtherassistance Ican provideyouIf IunderstandyoucorrectlyNoncustodialparentInstitutionsOfferOptionsParent'sIncome &BenefitsI do apologizefor anyinconvenienceRepeatingorRephrasingFriendlyParentDataProductKnowledgePinkMagnifiedfor a jobwell doneEngage inconversationTone ofvoice isimportantActivelylistensIDOCListen tothecustomer'sconcern

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive Attitude
  2. May I have
  3. Hershey's
  4. You're Welcome
  5. I'll be more than happy to assist you
  6. Am I speaking with the student or the parent
  7. Is there any further assistance I can provide you
  8. If I understand you correctly
  9. Non custodial parent
  10. Institutions
  11. Offer Options
  12. Parent's Income & Benefits
  13. I do apologize for any inconvenience
  14. Repeating or Rephrasing
  15. Friendly
  16. Parent Data
  17. Product Knowledge
  18. Pink
  19. Magnified for a job well done
  20. Engage in conversation
  21. Tone of voice is important
  22. Actively listens
  23. IDOC
  24. Listen to the customer's concern