PositiveAttitudeListen tothecustomer'sconcernI do apologizefor anyinconvenienceParent'sIncome &BenefitsI'll bemore thanhappy toassist youTone ofvoice isimportantProductKnowledgeNoncustodialparentParentDataAm Ispeakingwith thestudent orthe parentIs there anyfurtherassistance Ican provideyouActivelylistensMagnifiedfor a jobwell doneYou'reWelcomeIDOCInstitutionsIf IunderstandyoucorrectlyEngage inconversationHershey'sFriendlyMay IhaveOfferOptionsPinkRepeatingorRephrasingPositiveAttitudeListen tothecustomer'sconcernI do apologizefor anyinconvenienceParent'sIncome &BenefitsI'll bemore thanhappy toassist youTone ofvoice isimportantProductKnowledgeNoncustodialparentParentDataAm Ispeakingwith thestudent orthe parentIs there anyfurtherassistance Ican provideyouActivelylistensMagnifiedfor a jobwell doneYou'reWelcomeIDOCInstitutionsIf IunderstandyoucorrectlyEngage inconversationHershey'sFriendlyMay IhaveOfferOptionsPinkRepeatingorRephrasing

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive Attitude
  2. Listen to the customer's concern
  3. I do apologize for any inconvenience
  4. Parent's Income & Benefits
  5. I'll be more than happy to assist you
  6. Tone of voice is important
  7. Product Knowledge
  8. Non custodial parent
  9. Parent Data
  10. Am I speaking with the student or the parent
  11. Is there any further assistance I can provide you
  12. Actively listens
  13. Magnified for a job well done
  14. You're Welcome
  15. IDOC
  16. Institutions
  17. If I understand you correctly
  18. Engage in conversation
  19. Hershey's
  20. Friendly
  21. May I have
  22. Offer Options
  23. Pink
  24. Repeating or Rephrasing