Engage inconversationI'll bemore thanhappy toassist youListen tothecustomer'sconcernI do apologizefor anyinconveniencePositiveAttitudeIf IunderstandyoucorrectlyRepeatingorRephrasingFriendlyIDOCMagnifiedfor a jobwell doneInstitutionsTone ofvoice isimportantActivelylistensNoncustodialparentParent'sIncome &BenefitsHershey'sProductKnowledgeAm Ispeakingwith thestudent orthe parentPinkYou'reWelcomeMay IhaveParentDataOfferOptionsIs there anyfurtherassistance Ican provideyouEngage inconversationI'll bemore thanhappy toassist youListen tothecustomer'sconcernI do apologizefor anyinconveniencePositiveAttitudeIf IunderstandyoucorrectlyRepeatingorRephrasingFriendlyIDOCMagnifiedfor a jobwell doneInstitutionsTone ofvoice isimportantActivelylistensNoncustodialparentParent'sIncome &BenefitsHershey'sProductKnowledgeAm Ispeakingwith thestudent orthe parentPinkYou'reWelcomeMay IhaveParentDataOfferOptionsIs there anyfurtherassistance Ican provideyou

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Engage in conversation
  2. I'll be more than happy to assist you
  3. Listen to the customer's concern
  4. I do apologize for any inconvenience
  5. Positive Attitude
  6. If I understand you correctly
  7. Repeating or Rephrasing
  8. Friendly
  9. IDOC
  10. Magnified for a job well done
  11. Institutions
  12. Tone of voice is important
  13. Actively listens
  14. Non custodial parent
  15. Parent's Income & Benefits
  16. Hershey's
  17. Product Knowledge
  18. Am I speaking with the student or the parent
  19. Pink
  20. You're Welcome
  21. May I have
  22. Parent Data
  23. Offer Options
  24. Is there any further assistance I can provide you