Magnifiedfor a jobwell doneParentDataMay IhaveI do apologizefor anyinconvenienceEngage inconversationActivelylistensIDOCIf IunderstandyoucorrectlyFriendlyNoncustodialparentPositiveAttitudePinkProductKnowledgeHershey'sYou'reWelcomeListen tothecustomer'sconcernTone ofvoice isimportantAm Ispeakingwith thestudent orthe parentRepeatingorRephrasingI'll bemore thanhappy toassist youParent'sIncome &BenefitsInstitutionsOfferOptionsIs there anyfurtherassistance Ican provideyouMagnifiedfor a jobwell doneParentDataMay IhaveI do apologizefor anyinconvenienceEngage inconversationActivelylistensIDOCIf IunderstandyoucorrectlyFriendlyNoncustodialparentPositiveAttitudePinkProductKnowledgeHershey'sYou'reWelcomeListen tothecustomer'sconcernTone ofvoice isimportantAm Ispeakingwith thestudent orthe parentRepeatingorRephrasingI'll bemore thanhappy toassist youParent'sIncome &BenefitsInstitutionsOfferOptionsIs there anyfurtherassistance Ican provideyou

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Magnified for a job well done
  2. Parent Data
  3. May I have
  4. I do apologize for any inconvenience
  5. Engage in conversation
  6. Actively listens
  7. IDOC
  8. If I understand you correctly
  9. Friendly
  10. Non custodial parent
  11. Positive Attitude
  12. Pink
  13. Product Knowledge
  14. Hershey's
  15. You're Welcome
  16. Listen to the customer's concern
  17. Tone of voice is important
  18. Am I speaking with the student or the parent
  19. Repeating or Rephrasing
  20. I'll be more than happy to assist you
  21. Parent's Income & Benefits
  22. Institutions
  23. Offer Options
  24. Is there any further assistance I can provide you