Spokeup inHuddleInformedcustomers ofnew branchhours ANDcurbsideFollowedup with acustomer"on time"MetQARead andfollowedspecialnotesUsedToolboxoutside ofReturnsGuideReached outto the DC tocancel/modifyan orderMetAvailabilityfor 3 daysShared ajoke withthe teamWent tobreaksand lunchon timeOfferedExpeditedShippingReceivedan EA 9or 10Helpeda PeerRecognizeda PeerCheckedstock ongcomMetAHT 3daysFullreadback on5 orders in a"row"Sharedscreens withleader orhelp phoneReached outto a businesspartnerbesides TPSor TPConfirmedneeds priorto transfer 3xin a "row"Expressedempathyto acustomerExceededQAUsed theReturnsGuideMet ADHevery dayfor theweekUsedWikiTalkingPointsSharedsomethingyou learnedwith theteam"AllGreen"for 2 daysUncovered"how many"and "how soon"before givinglead time5x/dayLedwith"yes"Spokeup inHuddleInformedcustomers ofnew branchhours ANDcurbsideFollowedup with acustomer"on time"MetQARead andfollowedspecialnotesUsedToolboxoutside ofReturnsGuideReached outto the DC tocancel/modifyan orderMetAvailabilityfor 3 daysShared ajoke withthe teamWent tobreaksand lunchon timeOfferedExpeditedShippingReceivedan EA 9or 10Helpeda PeerRecognizeda PeerCheckedstock ongcomMetAHT 3daysFullreadback on5 orders in a"row"Sharedscreens withleader orhelp phoneReached outto a businesspartnerbesides TPSor TPConfirmedneeds priorto transfer 3xin a "row"Expressedempathyto acustomerExceededQAUsed theReturnsGuideMet ADHevery dayfor theweekUsedWikiTalkingPointsSharedsomethingyou learnedwith theteam"AllGreen"for 2 daysUncovered"how many"and "how soon"before givinglead time5x/dayLedwith"yes"

Lifesaver Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke up in Huddle
  2. Informed customers of new branch hours AND curbside
  3. Followed up with a customer "on time"
  4. Met QA
  5. Read and followed special notes
  6. Used Toolbox outside of Returns Guide
  7. Reached out to the DC to cancel/modify an order
  8. Met Availability for 3 days
  9. Shared a joke with the team
  10. Went to breaks and lunch on time
  11. Offered Expedited Shipping
  12. Received an EA 9 or 10
  13. Helped a Peer
  14. Recognized a Peer
  15. Checked stock on gcom
  16. Met AHT 3 days
  17. Full readback on 5 orders in a "row"
  18. Shared screens with leader or help phone
  19. Reached out to a business partner besides TPS or TP
  20. Confirmed needs prior to transfer 3x in a "row"
  21. Expressed empathy to a customer
  22. Exceeded QA
  23. Used the Returns Guide
  24. Met ADH every day for the week
  25. Used Wiki Talking Points
  26. Shared something you learned with the team
  27. "All Green" for 2 days
  28. Uncovered "how many" and "how soon" before giving lead time 5x/day
  29. Led with "yes"