(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Exceeded QA
Received an EA 9 or 10
Informed customers of new branch hours AND curbside
Went to breaks and lunch on time
Followed up with a customer "on time"
Confirmed needs prior to transfer 3x in a "row"
Reached out to the DC to cancel/modify an order
Met AHT 3 days
Expressed empathy to a customer
Read and followed special notes
Used the Returns Guide
Full readback on 5 orders in a "row"
Checked stock on gcom
Met ADH every day for the week
Spoke up in Huddle
Shared a joke with the team
Shared something you learned with the team
Led with
"yes"
Used Toolbox outside of Returns Guide
"All Green" for 2 days
Shared screens with leader or help phone
Offered Expedited Shipping
Met QA
Reached out to a business partner besides TPS or TP
Used Wiki Talking Points
Met Availability for 3 days
Uncovered "how many" and "how soon" before giving lead time 5x/day