MetQAFullreadback on5 orders in a"row"Expressedempathyto acustomerUncovered"how many"and "how soon"before givinglead time5x/dayMet ADHevery dayfor theweekUsedToolboxoutside ofReturnsGuideConfirmedneeds priorto transfer 3xin a "row"Helpeda PeerOfferedExpeditedShippingRead andfollowedspecialnotesSharedscreens withleader orhelp phoneReached outto the DC tocancel/modifyan orderExceededQAInformedcustomers ofnew branchhours ANDcurbsideShared ajoke withthe teamWent tobreaksand lunchon timeSharedsomethingyou learnedwith theteamReceivedan EA 9or 10Spokeup inHuddleFollowedup with acustomer"on time"Used theReturnsGuideRecognizeda PeerLedwith"yes""AllGreen"for 2 daysCheckedstock ongcomReached outto a businesspartnerbesides TPSor TPUsedWikiTalkingPointsMetAHT 3daysMetAvailabilityfor 3 daysMetQAFullreadback on5 orders in a"row"Expressedempathyto acustomerUncovered"how many"and "how soon"before givinglead time5x/dayMet ADHevery dayfor theweekUsedToolboxoutside ofReturnsGuideConfirmedneeds priorto transfer 3xin a "row"Helpeda PeerOfferedExpeditedShippingRead andfollowedspecialnotesSharedscreens withleader orhelp phoneReached outto the DC tocancel/modifyan orderExceededQAInformedcustomers ofnew branchhours ANDcurbsideShared ajoke withthe teamWent tobreaksand lunchon timeSharedsomethingyou learnedwith theteamReceivedan EA 9or 10Spokeup inHuddleFollowedup with acustomer"on time"Used theReturnsGuideRecognizeda PeerLedwith"yes""AllGreen"for 2 daysCheckedstock ongcomReached outto a businesspartnerbesides TPSor TPUsedWikiTalkingPointsMetAHT 3daysMetAvailabilityfor 3 days

Lifesaver Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Met QA
  2. Full readback on 5 orders in a "row"
  3. Expressed empathy to a customer
  4. Uncovered "how many" and "how soon" before giving lead time 5x/day
  5. Met ADH every day for the week
  6. Used Toolbox outside of Returns Guide
  7. Confirmed needs prior to transfer 3x in a "row"
  8. Helped a Peer
  9. Offered Expedited Shipping
  10. Read and followed special notes
  11. Shared screens with leader or help phone
  12. Reached out to the DC to cancel/modify an order
  13. Exceeded QA
  14. Informed customers of new branch hours AND curbside
  15. Shared a joke with the team
  16. Went to breaks and lunch on time
  17. Shared something you learned with the team
  18. Received an EA 9 or 10
  19. Spoke up in Huddle
  20. Followed up with a customer "on time"
  21. Used the Returns Guide
  22. Recognized a Peer
  23. Led with "yes"
  24. "All Green" for 2 days
  25. Checked stock on gcom
  26. Reached out to a business partner besides TPS or TP
  27. Used Wiki Talking Points
  28. Met AHT 3 days
  29. Met Availability for 3 days