Informedcustomers ofnew branchhours ANDcurbsideHelpeda PeerCheckedstock ongcomMetQAReached outto the DC tocancel/modifyan orderReceivedan EA 9or 10Used theReturnsGuideShared ajoke withthe teamMetAvailabilityfor 3 daysWent tobreaksand lunchon timeRecognizeda Peer"AllGreen"for 2 daysOfferedExpeditedShippingUsedWikiTalkingPointsSpokeup inHuddleUsedToolboxoutside ofReturnsGuideMetAHT 3daysReached outto a businesspartnerbesides TPSor TPFullreadback on5 orders in a"row"Met ADHevery dayfor theweekSharedscreens withleader orhelp phoneRead andfollowedspecialnotesSharedsomethingyou learnedwith theteamFollowedup with acustomer"on time"Uncovered"how many"and "how soon"before givinglead time5x/dayConfirmedneeds priorto transfer 3xin a "row"ExceededQAExpressedempathyto acustomerLedwith"yes"Informedcustomers ofnew branchhours ANDcurbsideHelpeda PeerCheckedstock ongcomMetQAReached outto the DC tocancel/modifyan orderReceivedan EA 9or 10Used theReturnsGuideShared ajoke withthe teamMetAvailabilityfor 3 daysWent tobreaksand lunchon timeRecognizeda Peer"AllGreen"for 2 daysOfferedExpeditedShippingUsedWikiTalkingPointsSpokeup inHuddleUsedToolboxoutside ofReturnsGuideMetAHT 3daysReached outto a businesspartnerbesides TPSor TPFullreadback on5 orders in a"row"Met ADHevery dayfor theweekSharedscreens withleader orhelp phoneRead andfollowedspecialnotesSharedsomethingyou learnedwith theteamFollowedup with acustomer"on time"Uncovered"how many"and "how soon"before givinglead time5x/dayConfirmedneeds priorto transfer 3xin a "row"ExceededQAExpressedempathyto acustomerLedwith"yes"

Lifesaver Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Informed customers of new branch hours AND curbside
  2. Helped a Peer
  3. Checked stock on gcom
  4. Met QA
  5. Reached out to the DC to cancel/modify an order
  6. Received an EA 9 or 10
  7. Used the Returns Guide
  8. Shared a joke with the team
  9. Met Availability for 3 days
  10. Went to breaks and lunch on time
  11. Recognized a Peer
  12. "All Green" for 2 days
  13. Offered Expedited Shipping
  14. Used Wiki Talking Points
  15. Spoke up in Huddle
  16. Used Toolbox outside of Returns Guide
  17. Met AHT 3 days
  18. Reached out to a business partner besides TPS or TP
  19. Full readback on 5 orders in a "row"
  20. Met ADH every day for the week
  21. Shared screens with leader or help phone
  22. Read and followed special notes
  23. Shared something you learned with the team
  24. Followed up with a customer "on time"
  25. Uncovered "how many" and "how soon" before giving lead time 5x/day
  26. Confirmed needs prior to transfer 3x in a "row"
  27. Exceeded QA
  28. Expressed empathy to a customer
  29. Led with "yes"