Read andfollowedspecialnotesOfferedExpeditedShippingSharedsomethingyou learnedwith theteamFullreadback on5 orders in a"row"Expressedempathyto acustomerUsedWikiTalkingPointsShared ajoke withthe teamFollowedup with acustomer"on time"ExceededQASpokeup inHuddleInformedcustomers ofnew branchhours ANDcurbsideSharedscreens withleader orhelp phoneMetAvailabilityfor 3 daysReceivedan EA 9or 10MetQARecognizeda PeerWent tobreaksand lunchon timeUncovered"how many"and "how soon"before givinglead time5x/dayConfirmedneeds priorto transfer 3xin a "row"UsedToolboxoutside ofReturnsGuide"AllGreen"for 2 daysHelpeda PeerLedwith"yes"Checkedstock ongcomUsed theReturnsGuideMet ADHevery dayfor theweekMetAHT 3daysReached outto a businesspartnerbesides TPSor TPReached outto the DC tocancel/modifyan orderRead andfollowedspecialnotesOfferedExpeditedShippingSharedsomethingyou learnedwith theteamFullreadback on5 orders in a"row"Expressedempathyto acustomerUsedWikiTalkingPointsShared ajoke withthe teamFollowedup with acustomer"on time"ExceededQASpokeup inHuddleInformedcustomers ofnew branchhours ANDcurbsideSharedscreens withleader orhelp phoneMetAvailabilityfor 3 daysReceivedan EA 9or 10MetQARecognizeda PeerWent tobreaksand lunchon timeUncovered"how many"and "how soon"before givinglead time5x/dayConfirmedneeds priorto transfer 3xin a "row"UsedToolboxoutside ofReturnsGuide"AllGreen"for 2 daysHelpeda PeerLedwith"yes"Checkedstock ongcomUsed theReturnsGuideMet ADHevery dayfor theweekMetAHT 3daysReached outto a businesspartnerbesides TPSor TPReached outto the DC tocancel/modifyan order

Lifesaver Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Read and followed special notes
  2. Offered Expedited Shipping
  3. Shared something you learned with the team
  4. Full readback on 5 orders in a "row"
  5. Expressed empathy to a customer
  6. Used Wiki Talking Points
  7. Shared a joke with the team
  8. Followed up with a customer "on time"
  9. Exceeded QA
  10. Spoke up in Huddle
  11. Informed customers of new branch hours AND curbside
  12. Shared screens with leader or help phone
  13. Met Availability for 3 days
  14. Received an EA 9 or 10
  15. Met QA
  16. Recognized a Peer
  17. Went to breaks and lunch on time
  18. Uncovered "how many" and "how soon" before giving lead time 5x/day
  19. Confirmed needs prior to transfer 3x in a "row"
  20. Used Toolbox outside of Returns Guide
  21. "All Green" for 2 days
  22. Helped a Peer
  23. Led with "yes"
  24. Checked stock on gcom
  25. Used the Returns Guide
  26. Met ADH every day for the week
  27. Met AHT 3 days
  28. Reached out to a business partner besides TPS or TP
  29. Reached out to the DC to cancel/modify an order