Read andfollowedspecialnotesExpressedempathyto acustomerMet ADHevery dayfor theweekHelpeda PeerExceededQAFollowedup with acustomer"on time"Checkedstock ongcomConfirmedneeds priorto transfer 3xin a "row"Sharedscreens withleader orhelp phoneReached outto a businesspartnerbesides TPSor TPShared ajoke withthe teamUsedWikiTalkingPointsMetAvailabilityfor 3 daysFullreadback on5 orders in a"row"Ledwith"yes"Went tobreaksand lunchon timeUsedToolboxoutside ofReturnsGuideReceivedan EA 9or 10Spokeup inHuddle"AllGreen"for 2 daysUncovered"how many"and "how soon"before givinglead time5x/daySharedsomethingyou learnedwith theteamOfferedExpeditedShippingRecognizeda PeerInformedcustomers ofnew branchhours ANDcurbsideMetQAMetAHT 3daysReached outto the DC tocancel/modifyan orderUsed theReturnsGuideRead andfollowedspecialnotesExpressedempathyto acustomerMet ADHevery dayfor theweekHelpeda PeerExceededQAFollowedup with acustomer"on time"Checkedstock ongcomConfirmedneeds priorto transfer 3xin a "row"Sharedscreens withleader orhelp phoneReached outto a businesspartnerbesides TPSor TPShared ajoke withthe teamUsedWikiTalkingPointsMetAvailabilityfor 3 daysFullreadback on5 orders in a"row"Ledwith"yes"Went tobreaksand lunchon timeUsedToolboxoutside ofReturnsGuideReceivedan EA 9or 10Spokeup inHuddle"AllGreen"for 2 daysUncovered"how many"and "how soon"before givinglead time5x/daySharedsomethingyou learnedwith theteamOfferedExpeditedShippingRecognizeda PeerInformedcustomers ofnew branchhours ANDcurbsideMetQAMetAHT 3daysReached outto the DC tocancel/modifyan orderUsed theReturnsGuide

Lifesaver Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Read and followed special notes
  2. Expressed empathy to a customer
  3. Met ADH every day for the week
  4. Helped a Peer
  5. Exceeded QA
  6. Followed up with a customer "on time"
  7. Checked stock on gcom
  8. Confirmed needs prior to transfer 3x in a "row"
  9. Shared screens with leader or help phone
  10. Reached out to a business partner besides TPS or TP
  11. Shared a joke with the team
  12. Used Wiki Talking Points
  13. Met Availability for 3 days
  14. Full readback on 5 orders in a "row"
  15. Led with "yes"
  16. Went to breaks and lunch on time
  17. Used Toolbox outside of Returns Guide
  18. Received an EA 9 or 10
  19. Spoke up in Huddle
  20. "All Green" for 2 days
  21. Uncovered "how many" and "how soon" before giving lead time 5x/day
  22. Shared something you learned with the team
  23. Offered Expedited Shipping
  24. Recognized a Peer
  25. Informed customers of new branch hours AND curbside
  26. Met QA
  27. Met AHT 3 days
  28. Reached out to the DC to cancel/modify an order
  29. Used the Returns Guide