100%Quality100% QAUnderstandingCSATAbove90%CSATAbove85%100%CSAT forWeek 19Shared bestpractice onWP grouppageFinalizeTimeBelow10%AdherenceAbove90%adherenceAbove95%5+ CSATcommentacknowledgingyour serviceCPI abovePeer for allChannels3 CSATcommentacknowledgingyour serviceNoSecurityViolationCPIAbovePeer forWeek 21Above95%QualityFinalizeTime Below10% forWeek 20FinalizeTimeBelow15%FinalizeTimeBelow 5%Complete1DiscoverCourseComplete3+discovercoursesCSATAbove90% forWeek 20100%CSAT100% QAGuidelineadherenceCPIAbovePeerAverage100%Quality100% QAUnderstandingCSATAbove90%CSATAbove85%100%CSAT forWeek 19Shared bestpractice onWP grouppageFinalizeTimeBelow10%AdherenceAbove90%adherenceAbove95%5+ CSATcommentacknowledgingyour serviceCPI abovePeer for allChannels3 CSATcommentacknowledgingyour serviceNoSecurityViolationCPIAbovePeer forWeek 21Above95%QualityFinalizeTime Below10% forWeek 20FinalizeTimeBelow15%FinalizeTimeBelow 5%Complete1DiscoverCourseComplete3+discovercoursesCSATAbove90% forWeek 20100%CSAT100% QAGuidelineadherenceCPIAbovePeerAverage

The 6 (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Quality
  2. 100% QA Understanding
  3. CSAT Above 90%
  4. CSAT Above 85%
  5. 100% CSAT for Week 19
  6. Shared best practice on WP group page
  7. Finalize Time Below 10%
  8. Adherence Above 90%
  9. adherence Above 95%
  10. 5+ CSAT comment acknowledging your service
  11. CPI above Peer for all Channels
  12. 3 CSAT comment acknowledging your service
  13. No Security Violation
  14. CPI Above Peer for Week 21
  15. Above 95% Quality
  16. Finalize Time Below 10% for Week 20
  17. Finalize Time Below 15%
  18. Finalize Time Below 5%
  19. Complete 1 Discover Course
  20. Complete 3+ discover courses
  21. CSAT Above 90% for Week 20
  22. 100% CSAT
  23. 100% QA Guideline adherence
  24. CPI Above Peer Average