CSATAbove85%CPIAbovePeer forWeek 21CSATAbove90%Complete3+discovercourses100%CSATComplete1DiscoverCourseFinalizeTime Below10% forWeek 20100%CSAT forWeek 19100%QualityCPIAbovePeerAverageNoSecurityViolationFinalizeTimeBelow10%CPI abovePeer for allChannelsFinalizeTimeBelow 5%CSATAbove90% forWeek 20AdherenceAbove90%5+ CSATcommentacknowledgingyour service3 CSATcommentacknowledgingyour service100% QAGuidelineadherenceShared bestpractice onWP grouppageFinalizeTimeBelow15%adherenceAbove95%100% QAUnderstandingAbove95%QualityCSATAbove85%CPIAbovePeer forWeek 21CSATAbove90%Complete3+discovercourses100%CSATComplete1DiscoverCourseFinalizeTime Below10% forWeek 20100%CSAT forWeek 19100%QualityCPIAbovePeerAverageNoSecurityViolationFinalizeTimeBelow10%CPI abovePeer for allChannelsFinalizeTimeBelow 5%CSATAbove90% forWeek 20AdherenceAbove90%5+ CSATcommentacknowledgingyour service3 CSATcommentacknowledgingyour service100% QAGuidelineadherenceShared bestpractice onWP grouppageFinalizeTimeBelow15%adherenceAbove95%100% QAUnderstandingAbove95%Quality

The 6 (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CSAT Above 85%
  2. CPI Above Peer for Week 21
  3. CSAT Above 90%
  4. Complete 3+ discover courses
  5. 100% CSAT
  6. Complete 1 Discover Course
  7. Finalize Time Below 10% for Week 20
  8. 100% CSAT for Week 19
  9. 100% Quality
  10. CPI Above Peer Average
  11. No Security Violation
  12. Finalize Time Below 10%
  13. CPI above Peer for all Channels
  14. Finalize Time Below 5%
  15. CSAT Above 90% for Week 20
  16. Adherence Above 90%
  17. 5+ CSAT comment acknowledging your service
  18. 3 CSAT comment acknowledging your service
  19. 100% QA Guideline adherence
  20. Shared best practice on WP group page
  21. Finalize Time Below 15%
  22. adherence Above 95%
  23. 100% QA Understanding
  24. Above 95% Quality