Shared bestpractice onWP grouppage100% QAGuidelineadherence100%CSAT forWeek 19CSATAbove90%Complete3+discovercoursesAdherenceAbove90%100% QAUnderstandingNoSecurityViolationComplete1DiscoverCourseCPI abovePeer for allChannelsAbove95%QualityCPIAbovePeerAverageFinalizeTimeBelow10%CSATAbove90% forWeek 205+ CSATcommentacknowledgingyour serviceCPIAbovePeer forWeek 21FinalizeTimeBelow15%3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow 5%adherenceAbove95%100%CSAT100%QualityFinalizeTime Below10% forWeek 20CSATAbove85%Shared bestpractice onWP grouppage100% QAGuidelineadherence100%CSAT forWeek 19CSATAbove90%Complete3+discovercoursesAdherenceAbove90%100% QAUnderstandingNoSecurityViolationComplete1DiscoverCourseCPI abovePeer for allChannelsAbove95%QualityCPIAbovePeerAverageFinalizeTimeBelow10%CSATAbove90% forWeek 205+ CSATcommentacknowledgingyour serviceCPIAbovePeer forWeek 21FinalizeTimeBelow15%3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow 5%adherenceAbove95%100%CSAT100%QualityFinalizeTime Below10% forWeek 20CSATAbove85%

The 6 (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shared best practice on WP group page
  2. 100% QA Guideline adherence
  3. 100% CSAT for Week 19
  4. CSAT Above 90%
  5. Complete 3+ discover courses
  6. Adherence Above 90%
  7. 100% QA Understanding
  8. No Security Violation
  9. Complete 1 Discover Course
  10. CPI above Peer for all Channels
  11. Above 95% Quality
  12. CPI Above Peer Average
  13. Finalize Time Below 10%
  14. CSAT Above 90% for Week 20
  15. 5+ CSAT comment acknowledging your service
  16. CPI Above Peer for Week 21
  17. Finalize Time Below 15%
  18. 3 CSAT comment acknowledging your service
  19. Finalize Time Below 5%
  20. adherence Above 95%
  21. 100% CSAT
  22. 100% Quality
  23. Finalize Time Below 10% for Week 20
  24. CSAT Above 85%