FinalizeTime Below10% forWeek 20FinalizeTimeBelow 5%NoSecurityViolation5+ CSATcommentacknowledgingyour serviceComplete3+discovercourses100% QAGuidelineadherence100%QualityCSATAbove90% forWeek 20AdherenceAbove90%FinalizeTimeBelow10%100% QAUnderstandingComplete1DiscoverCourseCSATAbove85%Shared bestpractice onWP grouppageCSATAbove90%100%CSAT forWeek 19100%CSATCPIAbovePeer forWeek 21Above95%QualityadherenceAbove95%CPI abovePeer for allChannelsFinalizeTimeBelow15%3 CSATcommentacknowledgingyour serviceCPIAbovePeerAverageFinalizeTime Below10% forWeek 20FinalizeTimeBelow 5%NoSecurityViolation5+ CSATcommentacknowledgingyour serviceComplete3+discovercourses100% QAGuidelineadherence100%QualityCSATAbove90% forWeek 20AdherenceAbove90%FinalizeTimeBelow10%100% QAUnderstandingComplete1DiscoverCourseCSATAbove85%Shared bestpractice onWP grouppageCSATAbove90%100%CSAT forWeek 19100%CSATCPIAbovePeer forWeek 21Above95%QualityadherenceAbove95%CPI abovePeer for allChannelsFinalizeTimeBelow15%3 CSATcommentacknowledgingyour serviceCPIAbovePeerAverage

The 6 (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finalize Time Below 10% for Week 20
  2. Finalize Time Below 5%
  3. No Security Violation
  4. 5+ CSAT comment acknowledging your service
  5. Complete 3+ discover courses
  6. 100% QA Guideline adherence
  7. 100% Quality
  8. CSAT Above 90% for Week 20
  9. Adherence Above 90%
  10. Finalize Time Below 10%
  11. 100% QA Understanding
  12. Complete 1 Discover Course
  13. CSAT Above 85%
  14. Shared best practice on WP group page
  15. CSAT Above 90%
  16. 100% CSAT for Week 19
  17. 100% CSAT
  18. CPI Above Peer for Week 21
  19. Above 95% Quality
  20. adherence Above 95%
  21. CPI above Peer for all Channels
  22. Finalize Time Below 15%
  23. 3 CSAT comment acknowledging your service
  24. CPI Above Peer Average