100% QAUnderstandingCSATAbove90% forWeek 20adherenceAbove95%100% QAGuidelineadherence100%QualityCPIAbovePeer forWeek 21100%CSATComplete1DiscoverCourse100%CSAT forWeek 19Shared bestpractice onWP grouppageCPIAbovePeerAverage3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow15%5+ CSATcommentacknowledgingyour serviceFinalizeTimeBelow10%NoSecurityViolationCPI abovePeer for allChannelsCSATAbove85%Above95%QualityComplete3+discovercoursesCSATAbove90%FinalizeTimeBelow 5%FinalizeTime Below10% forWeek 20AdherenceAbove90%100% QAUnderstandingCSATAbove90% forWeek 20adherenceAbove95%100% QAGuidelineadherence100%QualityCPIAbovePeer forWeek 21100%CSATComplete1DiscoverCourse100%CSAT forWeek 19Shared bestpractice onWP grouppageCPIAbovePeerAverage3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow15%5+ CSATcommentacknowledgingyour serviceFinalizeTimeBelow10%NoSecurityViolationCPI abovePeer for allChannelsCSATAbove85%Above95%QualityComplete3+discovercoursesCSATAbove90%FinalizeTimeBelow 5%FinalizeTime Below10% forWeek 20AdherenceAbove90%

The 6 (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% QA Understanding
  2. CSAT Above 90% for Week 20
  3. adherence Above 95%
  4. 100% QA Guideline adherence
  5. 100% Quality
  6. CPI Above Peer for Week 21
  7. 100% CSAT
  8. Complete 1 Discover Course
  9. 100% CSAT for Week 19
  10. Shared best practice on WP group page
  11. CPI Above Peer Average
  12. 3 CSAT comment acknowledging your service
  13. Finalize Time Below 15%
  14. 5+ CSAT comment acknowledging your service
  15. Finalize Time Below 10%
  16. No Security Violation
  17. CPI above Peer for all Channels
  18. CSAT Above 85%
  19. Above 95% Quality
  20. Complete 3+ discover courses
  21. CSAT Above 90%
  22. Finalize Time Below 5%
  23. Finalize Time Below 10% for Week 20
  24. Adherence Above 90%