Complete3+discovercoursesCSATAbove90%FinalizeTimeBelow 5%FinalizeTimeBelow10%100% QAGuidelineadherenceCPIAbovePeerAverageCSATAbove90% forWeek 20100%CSAT forWeek 19AdherenceAbove90%CPIAbovePeer forWeek 21CPI abovePeer for allChannels100%CSATNoSecurityViolation5+ CSATcommentacknowledgingyour serviceFinalizeTime Below10% forWeek 20CSATAbove85%100% QAUnderstandingadherenceAbove95%Complete1DiscoverCourseAbove95%QualityFinalizeTimeBelow15%100%Quality3 CSATcommentacknowledgingyour serviceShared bestpractice onWP grouppageComplete3+discovercoursesCSATAbove90%FinalizeTimeBelow 5%FinalizeTimeBelow10%100% QAGuidelineadherenceCPIAbovePeerAverageCSATAbove90% forWeek 20100%CSAT forWeek 19AdherenceAbove90%CPIAbovePeer forWeek 21CPI abovePeer for allChannels100%CSATNoSecurityViolation5+ CSATcommentacknowledgingyour serviceFinalizeTime Below10% forWeek 20CSATAbove85%100% QAUnderstandingadherenceAbove95%Complete1DiscoverCourseAbove95%QualityFinalizeTimeBelow15%100%Quality3 CSATcommentacknowledgingyour serviceShared bestpractice onWP grouppage

The 6 (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 3+ discover courses
  2. CSAT Above 90%
  3. Finalize Time Below 5%
  4. Finalize Time Below 10%
  5. 100% QA Guideline adherence
  6. CPI Above Peer Average
  7. CSAT Above 90% for Week 20
  8. 100% CSAT for Week 19
  9. Adherence Above 90%
  10. CPI Above Peer for Week 21
  11. CPI above Peer for all Channels
  12. 100% CSAT
  13. No Security Violation
  14. 5+ CSAT comment acknowledging your service
  15. Finalize Time Below 10% for Week 20
  16. CSAT Above 85%
  17. 100% QA Understanding
  18. adherence Above 95%
  19. Complete 1 Discover Course
  20. Above 95% Quality
  21. Finalize Time Below 15%
  22. 100% Quality
  23. 3 CSAT comment acknowledging your service
  24. Shared best practice on WP group page