100% QAUnderstandingCPIAbovePeerAverageShared bestpractice onWP grouppageFinalizeTimeBelow15%Complete1DiscoverCourseCSATAbove85%FinalizeTimeBelow 5%5+ CSATcommentacknowledgingyour serviceAdherenceAbove90%3 CSATcommentacknowledgingyour serviceCSATAbove90%CPI abovePeer for allChannelsadherenceAbove95%NoSecurityViolationAbove95%QualityCPIAbovePeer forWeek 21100%CSAT forWeek 19100% QAGuidelineadherence100%Quality100%CSATFinalizeTimeBelow10%FinalizeTime Below10% forWeek 20CSATAbove90% forWeek 20Complete3+discovercourses100% QAUnderstandingCPIAbovePeerAverageShared bestpractice onWP grouppageFinalizeTimeBelow15%Complete1DiscoverCourseCSATAbove85%FinalizeTimeBelow 5%5+ CSATcommentacknowledgingyour serviceAdherenceAbove90%3 CSATcommentacknowledgingyour serviceCSATAbove90%CPI abovePeer for allChannelsadherenceAbove95%NoSecurityViolationAbove95%QualityCPIAbovePeer forWeek 21100%CSAT forWeek 19100% QAGuidelineadherence100%Quality100%CSATFinalizeTimeBelow10%FinalizeTime Below10% forWeek 20CSATAbove90% forWeek 20Complete3+discovercourses

The 6 (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% QA Understanding
  2. CPI Above Peer Average
  3. Shared best practice on WP group page
  4. Finalize Time Below 15%
  5. Complete 1 Discover Course
  6. CSAT Above 85%
  7. Finalize Time Below 5%
  8. 5+ CSAT comment acknowledging your service
  9. Adherence Above 90%
  10. 3 CSAT comment acknowledging your service
  11. CSAT Above 90%
  12. CPI above Peer for all Channels
  13. adherence Above 95%
  14. No Security Violation
  15. Above 95% Quality
  16. CPI Above Peer for Week 21
  17. 100% CSAT for Week 19
  18. 100% QA Guideline adherence
  19. 100% Quality
  20. 100% CSAT
  21. Finalize Time Below 10%
  22. Finalize Time Below 10% for Week 20
  23. CSAT Above 90% for Week 20
  24. Complete 3+ discover courses