100% QAUnderstandingCPIAbovePeer forWeek 21100%CSATCSATAbove85%CPIAbovePeerAverage100%Quality100%CSAT forWeek 19Complete3+discovercourses3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow10%FinalizeTime Below10% forWeek 20CPI abovePeer for allChannels5+ CSATcommentacknowledgingyour service100% QAGuidelineadherenceAbove95%QualityAdherenceAbove90%NoSecurityViolationCSATAbove90%FinalizeTimeBelow15%FinalizeTimeBelow 5%CSATAbove90% forWeek 20adherenceAbove95%Complete1DiscoverCourseShared bestpractice onWP grouppage100% QAUnderstandingCPIAbovePeer forWeek 21100%CSATCSATAbove85%CPIAbovePeerAverage100%Quality100%CSAT forWeek 19Complete3+discovercourses3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow10%FinalizeTime Below10% forWeek 20CPI abovePeer for allChannels5+ CSATcommentacknowledgingyour service100% QAGuidelineadherenceAbove95%QualityAdherenceAbove90%NoSecurityViolationCSATAbove90%FinalizeTimeBelow15%FinalizeTimeBelow 5%CSATAbove90% forWeek 20adherenceAbove95%Complete1DiscoverCourseShared bestpractice onWP grouppage

The 6 (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% QA Understanding
  2. CPI Above Peer for Week 21
  3. 100% CSAT
  4. CSAT Above 85%
  5. CPI Above Peer Average
  6. 100% Quality
  7. 100% CSAT for Week 19
  8. Complete 3+ discover courses
  9. 3 CSAT comment acknowledging your service
  10. Finalize Time Below 10%
  11. Finalize Time Below 10% for Week 20
  12. CPI above Peer for all Channels
  13. 5+ CSAT comment acknowledging your service
  14. 100% QA Guideline adherence
  15. Above 95% Quality
  16. Adherence Above 90%
  17. No Security Violation
  18. CSAT Above 90%
  19. Finalize Time Below 15%
  20. Finalize Time Below 5%
  21. CSAT Above 90% for Week 20
  22. adherence Above 95%
  23. Complete 1 Discover Course
  24. Shared best practice on WP group page