100%QualityCPIAbovePeerFinalizeTimeBelow10%100%CSATCPI abovePeer for allChannelsFinalizeTimeBelow15%FinalizeTime Below10% forweek 20adherenceAbove95%3 CSATcommentacknowledgingyour serviceAbove95%Quality100% QAGuidelineadherenceNoSecurityViolationCSATAbove90%CSATAbove85%100%CSAT forWeek 20FinalizeTimeBelow 5%Complete1DiscoverCourse100% QAUnderstandingAdherenceAbove90%CPIAbovePeerAverageShared bestpractice onWP grouppageCSATAbove90% forWeek 19Complete3+discovercourses5+ CSATcommentacknowledgingyour service100%QualityCPIAbovePeerFinalizeTimeBelow10%100%CSATCPI abovePeer for allChannelsFinalizeTimeBelow15%FinalizeTime Below10% forweek 20adherenceAbove95%3 CSATcommentacknowledgingyour serviceAbove95%Quality100% QAGuidelineadherenceNoSecurityViolationCSATAbove90%CSATAbove85%100%CSAT forWeek 20FinalizeTimeBelow 5%Complete1DiscoverCourse100% QAUnderstandingAdherenceAbove90%CPIAbovePeerAverageShared bestpractice onWP grouppageCSATAbove90% forWeek 19Complete3+discovercourses5+ CSATcommentacknowledgingyour service

The Kingsway (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Quality
  2. CPI Above Peer
  3. Finalize Time Below 10%
  4. 100% CSAT
  5. CPI above Peer for all Channels
  6. Finalize Time Below 15%
  7. Finalize Time Below 10% for week 20
  8. adherence Above 95%
  9. 3 CSAT comment acknowledging your service
  10. Above 95% Quality
  11. 100% QA Guideline adherence
  12. No Security Violation
  13. CSAT Above 90%
  14. CSAT Above 85%
  15. 100% CSAT for Week 20
  16. Finalize Time Below 5%
  17. Complete 1 Discover Course
  18. 100% QA Understanding
  19. Adherence Above 90%
  20. CPI Above Peer Average
  21. Shared best practice on WP group page
  22. CSAT Above 90% for Week 19
  23. Complete 3+ discover courses
  24. 5+ CSAT comment acknowledging your service