FinalizeTimeBelow 5%Complete3+discovercourses3 CSATcommentacknowledgingyour serviceCSATAbove90%100%CSATAdherenceAbove90%FinalizeTimeBelow10%CPIAbovePeerAverageadherenceAbove95%CSATAbove85%CPI abovePeer for allChannelsComplete1DiscoverCourseFinalizeTime Below10% forweek 205+ CSATcommentacknowledgingyour service100%Quality100%CSAT forWeek 20FinalizeTimeBelow15%Shared bestpractice onWP grouppage100% QAGuidelineadherenceNoSecurityViolationCPIAbovePeerCSATAbove90% forWeek 19Above95%Quality100% QAUnderstandingFinalizeTimeBelow 5%Complete3+discovercourses3 CSATcommentacknowledgingyour serviceCSATAbove90%100%CSATAdherenceAbove90%FinalizeTimeBelow10%CPIAbovePeerAverageadherenceAbove95%CSATAbove85%CPI abovePeer for allChannelsComplete1DiscoverCourseFinalizeTime Below10% forweek 205+ CSATcommentacknowledgingyour service100%Quality100%CSAT forWeek 20FinalizeTimeBelow15%Shared bestpractice onWP grouppage100% QAGuidelineadherenceNoSecurityViolationCPIAbovePeerCSATAbove90% forWeek 19Above95%Quality100% QAUnderstanding

The Kingsway (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finalize Time Below 5%
  2. Complete 3+ discover courses
  3. 3 CSAT comment acknowledging your service
  4. CSAT Above 90%
  5. 100% CSAT
  6. Adherence Above 90%
  7. Finalize Time Below 10%
  8. CPI Above Peer Average
  9. adherence Above 95%
  10. CSAT Above 85%
  11. CPI above Peer for all Channels
  12. Complete 1 Discover Course
  13. Finalize Time Below 10% for week 20
  14. 5+ CSAT comment acknowledging your service
  15. 100% Quality
  16. 100% CSAT for Week 20
  17. Finalize Time Below 15%
  18. Shared best practice on WP group page
  19. 100% QA Guideline adherence
  20. No Security Violation
  21. CPI Above Peer
  22. CSAT Above 90% for Week 19
  23. Above 95% Quality
  24. 100% QA Understanding