3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow15%adherenceAbove95%CSATAbove90% forWeek 19Complete1DiscoverCourse100% QAUnderstanding100%QualityAdherenceAbove90%CSATAbove90%FinalizeTimeBelow10%Above95%QualityComplete3+discovercoursesCSATAbove85%Shared bestpractice onWP grouppage100%CSAT forWeek 20100% QAGuidelineadherence5+ CSATcommentacknowledgingyour service100%CSATCPIAbovePeerFinalizeTime Below10% forweek 20FinalizeTimeBelow 5%CPIAbovePeerAverageNoSecurityViolationCPI abovePeer for allChannels3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow15%adherenceAbove95%CSATAbove90% forWeek 19Complete1DiscoverCourse100% QAUnderstanding100%QualityAdherenceAbove90%CSATAbove90%FinalizeTimeBelow10%Above95%QualityComplete3+discovercoursesCSATAbove85%Shared bestpractice onWP grouppage100%CSAT forWeek 20100% QAGuidelineadherence5+ CSATcommentacknowledgingyour service100%CSATCPIAbovePeerFinalizeTime Below10% forweek 20FinalizeTimeBelow 5%CPIAbovePeerAverageNoSecurityViolationCPI abovePeer for allChannels

The Kingsway (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3 CSAT comment acknowledging your service
  2. Finalize Time Below 15%
  3. adherence Above 95%
  4. CSAT Above 90% for Week 19
  5. Complete 1 Discover Course
  6. 100% QA Understanding
  7. 100% Quality
  8. Adherence Above 90%
  9. CSAT Above 90%
  10. Finalize Time Below 10%
  11. Above 95% Quality
  12. Complete 3+ discover courses
  13. CSAT Above 85%
  14. Shared best practice on WP group page
  15. 100% CSAT for Week 20
  16. 100% QA Guideline adherence
  17. 5+ CSAT comment acknowledging your service
  18. 100% CSAT
  19. CPI Above Peer
  20. Finalize Time Below 10% for week 20
  21. Finalize Time Below 5%
  22. CPI Above Peer Average
  23. No Security Violation
  24. CPI above Peer for all Channels