adherenceAbove95%100% QAUnderstandingCPIAbovePeerAverageCSATAbove85%FinalizeTimeBelow10%100%QualityFinalizeTimeBelow 5%Complete1DiscoverCourse100%CSATFinalizeTime Below10% forweek 20CSATAbove90% forWeek 19Complete3+discovercourses100% QAGuidelineadherenceShared bestpractice onWP grouppageNoSecurityViolation5+ CSATcommentacknowledgingyour serviceCPIAbovePeer100%CSAT forWeek 20AdherenceAbove90%Above95%QualityCSATAbove90%CPI abovePeer for allChannels3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow15%adherenceAbove95%100% QAUnderstandingCPIAbovePeerAverageCSATAbove85%FinalizeTimeBelow10%100%QualityFinalizeTimeBelow 5%Complete1DiscoverCourse100%CSATFinalizeTime Below10% forweek 20CSATAbove90% forWeek 19Complete3+discovercourses100% QAGuidelineadherenceShared bestpractice onWP grouppageNoSecurityViolation5+ CSATcommentacknowledgingyour serviceCPIAbovePeer100%CSAT forWeek 20AdherenceAbove90%Above95%QualityCSATAbove90%CPI abovePeer for allChannels3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow15%

The Kingsway (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. adherence Above 95%
  2. 100% QA Understanding
  3. CPI Above Peer Average
  4. CSAT Above 85%
  5. Finalize Time Below 10%
  6. 100% Quality
  7. Finalize Time Below 5%
  8. Complete 1 Discover Course
  9. 100% CSAT
  10. Finalize Time Below 10% for week 20
  11. CSAT Above 90% for Week 19
  12. Complete 3+ discover courses
  13. 100% QA Guideline adherence
  14. Shared best practice on WP group page
  15. No Security Violation
  16. 5+ CSAT comment acknowledging your service
  17. CPI Above Peer
  18. 100% CSAT for Week 20
  19. Adherence Above 90%
  20. Above 95% Quality
  21. CSAT Above 90%
  22. CPI above Peer for all Channels
  23. 3 CSAT comment acknowledging your service
  24. Finalize Time Below 15%