FinalizeTimeBelow 5%100% QAGuidelineadherenceShared bestpractice onWP grouppageFinalizeTime Below10% forweek 205+ CSATcommentacknowledgingyour serviceAdherenceAbove90%100%QualityComplete3+discovercourses3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow10%adherenceAbove95%CSATAbove85%CSATAbove90% forWeek 19Complete1DiscoverCourseCSATAbove90%CPIAbovePeerFinalizeTimeBelow15%100%CSAT forWeek 20100%CSAT100% QAUnderstandingCPI abovePeer for allChannelsCPIAbovePeerAverageNoSecurityViolationAbove95%QualityFinalizeTimeBelow 5%100% QAGuidelineadherenceShared bestpractice onWP grouppageFinalizeTime Below10% forweek 205+ CSATcommentacknowledgingyour serviceAdherenceAbove90%100%QualityComplete3+discovercourses3 CSATcommentacknowledgingyour serviceFinalizeTimeBelow10%adherenceAbove95%CSATAbove85%CSATAbove90% forWeek 19Complete1DiscoverCourseCSATAbove90%CPIAbovePeerFinalizeTimeBelow15%100%CSAT forWeek 20100%CSAT100% QAUnderstandingCPI abovePeer for allChannelsCPIAbovePeerAverageNoSecurityViolationAbove95%Quality

The Kingsway (May) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finalize Time Below 5%
  2. 100% QA Guideline adherence
  3. Shared best practice on WP group page
  4. Finalize Time Below 10% for week 20
  5. 5+ CSAT comment acknowledging your service
  6. Adherence Above 90%
  7. 100% Quality
  8. Complete 3+ discover courses
  9. 3 CSAT comment acknowledging your service
  10. Finalize Time Below 10%
  11. adherence Above 95%
  12. CSAT Above 85%
  13. CSAT Above 90% for Week 19
  14. Complete 1 Discover Course
  15. CSAT Above 90%
  16. CPI Above Peer
  17. Finalize Time Below 15%
  18. 100% CSAT for Week 20
  19. 100% CSAT
  20. 100% QA Understanding
  21. CPI above Peer for all Channels
  22. CPI Above Peer Average
  23. No Security Violation
  24. Above 95% Quality