Mention/DiscussWork FromHomeEducate&Empower FeatureChangeAdd/Edit/RemoveAuto-payPaymentArrangementsCompletea failedactivationPlanChangeVerizonUpUpgradeDeviceCompleteVerificationFree!Ask Probingquestions(not orderinfo/app)Provide a specificacknowledgementCompleteRemarks(who, what,action)TrackOrderDeviceThankAgent forusingC2CMention/DiscussWork FromHomeEducate&Empower FeatureChangeAdd/Edit/RemoveAuto-payPaymentArrangementsCompletea failedactivationPlanChangeVerizonUpUpgradeDeviceCompleteVerificationFree!Ask Probingquestions(not orderinfo/app)Provide a specificacknowledgementCompleteRemarks(who, what,action)TrackOrderDeviceThankAgent forusingC2C

App Engagement/ Educate/Empower/Connect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mention/Discuss Work From Home
  2. Educate & Empower
  3. Feature Change
  4. Add/Edit/Remove Auto-pay
  5. Payment Arrangements
  6. Complete a failed activation
  7. Plan Change
  8. Verizon Up
  9. Upgrade Device
  10. Complete Verification
  11. Free!
  12. Ask Probing questions (not order info/app)
  13. Provide a specific acknowledgement
  14. Complete Remarks (who, what, action)
  15. Track Order Device
  16. Thank Agent for using C2C