VerizonUpTrackOrderDeviceEducate&Empower UpgradeDeviceCompleteRemarks(who, what,action)PaymentArrangementsPlanChangeAdd/Edit/RemoveAuto-payThankAgent forusingC2CMention/DiscussWork FromHomeCompleteVerificationCompletea failedactivationAsk Probingquestions(not orderinfo/app)Provide a specificacknowledgementFeatureChangeFree!VerizonUpTrackOrderDeviceEducate&Empower UpgradeDeviceCompleteRemarks(who, what,action)PaymentArrangementsPlanChangeAdd/Edit/RemoveAuto-payThankAgent forusingC2CMention/DiscussWork FromHomeCompleteVerificationCompletea failedactivationAsk Probingquestions(not orderinfo/app)Provide a specificacknowledgementFeatureChangeFree!

App Engagement/ Educate/Empower/Connect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verizon Up
  2. Track Order Device
  3. Educate & Empower
  4. Upgrade Device
  5. Complete Remarks (who, what, action)
  6. Payment Arrangements
  7. Plan Change
  8. Add/Edit/Remove Auto-pay
  9. Thank Agent for using C2C
  10. Mention/Discuss Work From Home
  11. Complete Verification
  12. Complete a failed activation
  13. Ask Probing questions (not order info/app)
  14. Provide a specific acknowledgement
  15. Feature Change
  16. Free!