CompleteVerificationProvide a specificacknowledgementCompleteRemarks(who, what,action)FeatureChangeFree!TrackOrderDeviceUpgradeDeviceAsk Probingquestions(not orderinfo/app)PlanChangeCompletea failedactivationVerizonUpPaymentArrangementsMention/DiscussWork FromHomeEducate&Empower Add/Edit/RemoveAuto-payThankAgent forusingC2CCompleteVerificationProvide a specificacknowledgementCompleteRemarks(who, what,action)FeatureChangeFree!TrackOrderDeviceUpgradeDeviceAsk Probingquestions(not orderinfo/app)PlanChangeCompletea failedactivationVerizonUpPaymentArrangementsMention/DiscussWork FromHomeEducate&Empower Add/Edit/RemoveAuto-payThankAgent forusingC2C

App Engagement/ Educate/Empower/Connect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete Verification
  2. Provide a specific acknowledgement
  3. Complete Remarks (who, what, action)
  4. Feature Change
  5. Free!
  6. Track Order Device
  7. Upgrade Device
  8. Ask Probing questions (not order info/app)
  9. Plan Change
  10. Complete a failed activation
  11. Verizon Up
  12. Payment Arrangements
  13. Mention/Discuss Work From Home
  14. Educate & Empower
  15. Add/Edit/Remove Auto-pay
  16. Thank Agent for using C2C