ThankAgent forusingC2CFree!Mention/DiscussWork FromHomeVerizonUpPlanChangeUpgradeDevicePaymentArrangementsEducate&Empower Provide a specificacknowledgementTrackOrderDeviceAsk Probingquestions(not orderinfo/app)CompleteRemarks(who, what,action)FeatureChangeCompletea failedactivationCompleteVerificationAdd/Edit/RemoveAuto-payThankAgent forusingC2CFree!Mention/DiscussWork FromHomeVerizonUpPlanChangeUpgradeDevicePaymentArrangementsEducate&Empower Provide a specificacknowledgementTrackOrderDeviceAsk Probingquestions(not orderinfo/app)CompleteRemarks(who, what,action)FeatureChangeCompletea failedactivationCompleteVerificationAdd/Edit/RemoveAuto-pay

App Engagement/ Educate/Empower/Connect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank Agent for using C2C
  2. Free!
  3. Mention/Discuss Work From Home
  4. Verizon Up
  5. Plan Change
  6. Upgrade Device
  7. Payment Arrangements
  8. Educate & Empower
  9. Provide a specific acknowledgement
  10. Track Order Device
  11. Ask Probing questions (not order info/app)
  12. Complete Remarks (who, what, action)
  13. Feature Change
  14. Complete a failed activation
  15. Complete Verification
  16. Add/Edit/Remove Auto-pay