Ask Probingquestions(not orderinfo/app)CompleteRemarks(who, what,action)Provide a specificacknowledgementMention/DiscussWork FromHomeAdd/Edit/RemoveAuto-payPlanChangeUpgradeDeviceFree!Completea failedactivationPaymentArrangementsThankAgent forusingC2CTrackOrderDeviceCompleteVerificationEducate&Empower FeatureChangeVerizonUpAsk Probingquestions(not orderinfo/app)CompleteRemarks(who, what,action)Provide a specificacknowledgementMention/DiscussWork FromHomeAdd/Edit/RemoveAuto-payPlanChangeUpgradeDeviceFree!Completea failedactivationPaymentArrangementsThankAgent forusingC2CTrackOrderDeviceCompleteVerificationEducate&Empower FeatureChangeVerizonUp

App Engagement/ Educate/Empower/Connect - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask Probing questions (not order info/app)
  2. Complete Remarks (who, what, action)
  3. Provide a specific acknowledgement
  4. Mention/Discuss Work From Home
  5. Add/Edit/Remove Auto-pay
  6. Plan Change
  7. Upgrade Device
  8. Free!
  9. Complete a failed activation
  10. Payment Arrangements
  11. Thank Agent for using C2C
  12. Track Order Device
  13. Complete Verification
  14. Educate & Empower
  15. Feature Change
  16. Verizon Up