Participant Success Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Chatted Called Emailed Same Participant
2. Cliche comment about where you are located
3. Answer a question with Support Article
4. Solving a two + Week old case
5. Non-Guideline Participant
6. De-escalation
7. Plan Sponsor Call
8. Dual channel Participant
9. Plan Sponsor Chat
10. Internet Navigation Tip
11. Guideline IRA questions
12. Roommate/Dog interrupted call
13. Found lost check
14. Socially Responsible fund
15. Third Party without PT on call
16. Talk to a new GDL Employee
17. Roth Information on previous distribution
18. Name Change
19. Spanish Speaking Caller
20. Being called the wrong name (email or chat only)
21. Participant is new friend
22. Created a bug Ticket
23. Ran out of food
24. Bad Internet dropped call