Talk to anew GDLEmployeeSolving atwo +Week oldcaseDe-escalationThirdPartywithoutPT on callInternetNavigationTipParticipantis newfriendFoundlostcheckGuidelineIRAquestionsNon-GuidelineParticipantDualchannelParticipantCreateda bugTicketBadInternetdroppedcallSociallyResponsiblefundPlanSponsorChatPlanSponsorCallSpanishSpeakingCallerRothInformationon previousdistributionNameChangeClichecommentabout whereyou arelocatedRanout offoodBeing calledthe wrongname (emailor chat only)Roommate/Doginterrupted callAnswer aquestion withSupportArticleChattedCalledEmailedSameParticipantTalk to anew GDLEmployeeSolving atwo +Week oldcaseDe-escalationThirdPartywithoutPT on callInternetNavigationTipParticipantis newfriendFoundlostcheckGuidelineIRAquestionsNon-GuidelineParticipantDualchannelParticipantCreateda bugTicketBadInternetdroppedcallSociallyResponsiblefundPlanSponsorChatPlanSponsorCallSpanishSpeakingCallerRothInformationon previousdistributionNameChangeClichecommentabout whereyou arelocatedRanout offoodBeing calledthe wrongname (emailor chat only)Roommate/Doginterrupted callAnswer aquestion withSupportArticleChattedCalledEmailedSameParticipant

Participant Success Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to a new GDL Employee
  2. Solving a two + Week old case
  3. De-escalation
  4. Third Party without PT on call
  5. Internet Navigation Tip
  6. Participant is new friend
  7. Found lost check
  8. Guideline IRA questions
  9. Non-Guideline Participant
  10. Dual channel Participant
  11. Created a bug Ticket
  12. Bad Internet dropped call
  13. Socially Responsible fund
  14. Plan Sponsor Chat
  15. Plan Sponsor Call
  16. Spanish Speaking Caller
  17. Roth Information on previous distribution
  18. Name Change
  19. Cliche comment about where you are located
  20. Ran out of food
  21. Being called the wrong name (email or chat only)
  22. Roommate/Dog interrupted call
  23. Answer a question with Support Article
  24. Chatted Called Emailed Same Participant