Listenedto my callduring acoachingCustomerrefusedto verifyReceived acomplimentfrom aCustomerReceiveda livepaymentGave arefund forapaymentReaddead airscriptSet PTPwith two(or less)paymentsGreeted goodmorning/afterby a memberof leadershipUpdateddemographicsCustomerhung upafter OB callgreetingAccountwithincorrectDOBMovedup follow-up dateAccounthas apaymentpendingStole a bestpractice fromsomeoneSuspendedinterest forCustomerAdvised ofdaily intereston multi-payloanCustomerwith multiplepast dueloansCallermakingblindpaymentUsed the‘copy to RI’button toTARR multipleaccountsAdded anauthorizeduserAssistedauthorizeduser onCustomeraccountCuredanaccountProvidedphonenumberbeforetransferringWaivedan RIfeeListenedto my callduring acoachingCustomerrefusedto verifyReceived acomplimentfrom aCustomerReceiveda livepaymentGave arefund forapaymentReaddead airscriptSet PTPwith two(or less)paymentsGreeted goodmorning/afterby a memberof leadershipUpdateddemographicsCustomerhung upafter OB callgreetingAccountwithincorrectDOBMovedup follow-up dateAccounthas apaymentpendingStole a bestpractice fromsomeoneSuspendedinterest forCustomerAdvised ofdaily intereston multi-payloanCustomerwith multiplepast dueloansCallermakingblindpaymentUsed the‘copy to RI’button toTARR multipleaccountsAdded anauthorizeduserAssistedauthorizeduser onCustomeraccountCuredanaccountProvidedphonenumberbeforetransferringWaivedan RIfee

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listened to my call during a coaching
  2. Customer refused to verify
  3. Received a compliment from a Customer
  4. Received a live payment
  5. Gave a refund for a payment
  6. Read dead air script
  7. Set PTP with two (or less) payments
  8. Greeted good morning/after by a member of leadership
  9. Updated demographics
  10. Customer hung up after OB call greeting
  11. Account with incorrect DOB
  12. Moved up follow-up date
  13. Account has a payment pending
  14. Stole a best practice from someone
  15. Suspended interest for Customer
  16. Advised of daily interest on multi-pay loan
  17. Customer with multiple past due loans
  18. Caller making blind payment
  19. Used the ‘copy to RI’ button to TARR multiple accounts
  20. Added an authorized user
  21. Assisted authorized user on Customer account
  22. Cured an account
  23. Provided phone number before transferring
  24. Waived an RI fee