Customerhung upafter OB callgreetingReaddead airscriptUpdateddemographicsUsed the‘copy to RI’button toTARR multipleaccountsCustomerrefusedto verifyReceiveda livepaymentGave arefund forapaymentCustomerwith multiplepast dueloansAdded anauthorizeduserAssistedauthorizeduser onCustomeraccountCuredanaccountSuspendedinterest forCustomerAccounthas apaymentpendingWaivedan RIfeeListenedto my callduring acoachingAdvised ofdaily intereston multi-payloanGreeted goodmorning/afterby a memberof leadershipProvidedphonenumberbeforetransferringSet PTPwith two(or less)paymentsStole a bestpractice fromsomeoneReceived acomplimentfrom aCustomerCallermakingblindpaymentMovedup follow-up dateAccountwithincorrectDOBCustomerhung upafter OB callgreetingReaddead airscriptUpdateddemographicsUsed the‘copy to RI’button toTARR multipleaccountsCustomerrefusedto verifyReceiveda livepaymentGave arefund forapaymentCustomerwith multiplepast dueloansAdded anauthorizeduserAssistedauthorizeduser onCustomeraccountCuredanaccountSuspendedinterest forCustomerAccounthas apaymentpendingWaivedan RIfeeListenedto my callduring acoachingAdvised ofdaily intereston multi-payloanGreeted goodmorning/afterby a memberof leadershipProvidedphonenumberbeforetransferringSet PTPwith two(or less)paymentsStole a bestpractice fromsomeoneReceived acomplimentfrom aCustomerCallermakingblindpaymentMovedup follow-up dateAccountwithincorrectDOB

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer hung up after OB call greeting
  2. Read dead air script
  3. Updated demographics
  4. Used the ‘copy to RI’ button to TARR multiple accounts
  5. Customer refused to verify
  6. Received a live payment
  7. Gave a refund for a payment
  8. Customer with multiple past due loans
  9. Added an authorized user
  10. Assisted authorized user on Customer account
  11. Cured an account
  12. Suspended interest for Customer
  13. Account has a payment pending
  14. Waived an RI fee
  15. Listened to my call during a coaching
  16. Advised of daily interest on multi-pay loan
  17. Greeted good morning/after by a member of leadership
  18. Provided phone number before transferring
  19. Set PTP with two (or less) payments
  20. Stole a best practice from someone
  21. Received a compliment from a Customer
  22. Caller making blind payment
  23. Moved up follow-up date
  24. Account with incorrect DOB