(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the ‘copy to RI’ button to TARR multiple accounts
Assisted Customer with bankruptcy
Received a live payment
Gave Customer ACH revoke info
Marked account as wrong number
Account with incorrect DOB
Used the estimated payoff tab
Manual call back
Read dead air script
Transferred a call to Spanish/Took a Spanish
Set PTP with two (or less) payments
Stole a best practice from someone
Assisted Customer with debt consolidation
Customer hung up after OB call greeting
Customer asked about credit being affected
Account with inactive loan
De-escalated a call
Customer refused to verify
Updated demographics
Caller making blind payment
Greeted good morning/after by a member of leadership