UpdateddemographicsSet PTPwith 6+paymentsCustomerwith multiplepast dueloansReceiveda livepaymentCallermakingblindpaymentMarkedaccountas wrongnumberCustomerrefusedto verifyUsed the‘copy to RI’button toTARR multipleaccountsTransferred acall toSpanish/Tooka SpanishAssistedCustomerwith debtconsolidationCustomerasked aboutcredit beingaffectedDe-escalateda callUsed theestimatedpayoff tabReaddead airscriptSet PTPwith two(or less)paymentsAssistedCustomerwithbankruptcyAccountwithinactiveloanCustomerhung upafter OB callgreetingSet upsettlementforCustomerGreeted goodmorning/afterby a memberof leadershipAccountwithincorrectDOBStole a bestpractice fromsomeoneManualcallbackGaveCustomerACHrevoke infoUpdateddemographicsSet PTPwith 6+paymentsCustomerwith multiplepast dueloansReceiveda livepaymentCallermakingblindpaymentMarkedaccountas wrongnumberCustomerrefusedto verifyUsed the‘copy to RI’button toTARR multipleaccountsTransferred acall toSpanish/Tooka SpanishAssistedCustomerwith debtconsolidationCustomerasked aboutcredit beingaffectedDe-escalateda callUsed theestimatedpayoff tabReaddead airscriptSet PTPwith two(or less)paymentsAssistedCustomerwithbankruptcyAccountwithinactiveloanCustomerhung upafter OB callgreetingSet upsettlementforCustomerGreeted goodmorning/afterby a memberof leadershipAccountwithincorrectDOBStole a bestpractice fromsomeoneManualcallbackGaveCustomerACHrevoke info

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated demographics
  2. Set PTP with 6+ payments
  3. Customer with multiple past due loans
  4. Received a live payment
  5. Caller making blind payment
  6. Marked account as wrong number
  7. Customer refused to verify
  8. Used the ‘copy to RI’ button to TARR multiple accounts
  9. Transferred a call to Spanish/Took a Spanish
  10. Assisted Customer with debt consolidation
  11. Customer asked about credit being affected
  12. De-escalated a call
  13. Used the estimated payoff tab
  14. Read dead air script
  15. Set PTP with two (or less) payments
  16. Assisted Customer with bankruptcy
  17. Account with inactive loan
  18. Customer hung up after OB call greeting
  19. Set up settlement for Customer
  20. Greeted good morning/after by a member of leadership
  21. Account with incorrect DOB
  22. Stole a best practice from someone
  23. Manual call back
  24. Gave Customer ACH revoke info