ProvidedphonenumberbeforetransferringGave arefund forapaymentAttended acoachingwith mytrainer orsupervisorCustomerwith multiplepast dueloansMovedup follow-up dateSuspendedinterest forCustomerUsed jobaids toassist withcall/processCallermakingblindpaymentAdvised ofdaily intereston multi-payloanWaivedan RIfeeAccounthas apaymentpendingReaddead airscriptCustomerpaid loanin fullAdded anauthorizeduserUsedalternateverificationAccountwithincorrectDOBGreeted goodmorning/afterby a memberof leadershipReceived acomplimentfrom aCustomerListenedto my callduring acoachingUsed theaccountactionneeded formAssistedauthorizeduser onCustomeraccountWarmtransferred toCR supportto add debitcardCurrentaccount,transferredto ILMarkedphonenumber(s)as DNCProvidedphonenumberbeforetransferringGave arefund forapaymentAttended acoachingwith mytrainer orsupervisorCustomerwith multiplepast dueloansMovedup follow-up dateSuspendedinterest forCustomerUsed jobaids toassist withcall/processCallermakingblindpaymentAdvised ofdaily intereston multi-payloanWaivedan RIfeeAccounthas apaymentpendingReaddead airscriptCustomerpaid loanin fullAdded anauthorizeduserUsedalternateverificationAccountwithincorrectDOBGreeted goodmorning/afterby a memberof leadershipReceived acomplimentfrom aCustomerListenedto my callduring acoachingUsed theaccountactionneeded formAssistedauthorizeduser onCustomeraccountWarmtransferred toCR supportto add debitcardCurrentaccount,transferredto ILMarkedphonenumber(s)as DNC

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Provided phone number before transferring
  2. Gave a refund for a payment
  3. Attended a coaching with my trainer or supervisor
  4. Customer with multiple past due loans
  5. Moved up follow-up date
  6. Suspended interest for Customer
  7. Used job aids to assist with call/process
  8. Caller making blind payment
  9. Advised of daily interest on multi-pay loan
  10. Waived an RI fee
  11. Account has a payment pending
  12. Read dead air script
  13. Customer paid loan in full
  14. Added an authorized user
  15. Used alternate verification
  16. Account with incorrect DOB
  17. Greeted good morning/after by a member of leadership
  18. Received a compliment from a Customer
  19. Listened to my call during a coaching
  20. Used the account action needed form
  21. Assisted authorized user on Customer account
  22. Warm transferred to CR support to add debit card
  23. Current account, transferred to IL
  24. Marked phone number(s) as DNC