AccountwithincorrectDOBMarkedphonenumber(s)as DNCWaivedan RIfeeReaddead airscriptGave arefund forapaymentSuspendedinterest forCustomerAdded anauthorizeduserUsedalternateverificationAccounthas apaymentpendingCurrentaccount,transferredto ILWarmtransferred toCR supportto add debitcardUsed jobaids toassist withcall/processCallermakingblindpaymentAssistedauthorizeduser onCustomeraccountListenedto my callduring acoachingAdvised ofdaily intereston multi-payloanGreeted goodmorning/afterby a memberof leadershipUsed theaccountactionneeded formCustomerwith multiplepast dueloansReceived acomplimentfrom aCustomerCustomerpaid loanin fullAttended acoachingwith mytrainer orsupervisorProvidedphonenumberbeforetransferringMovedup follow-up dateAccountwithincorrectDOBMarkedphonenumber(s)as DNCWaivedan RIfeeReaddead airscriptGave arefund forapaymentSuspendedinterest forCustomerAdded anauthorizeduserUsedalternateverificationAccounthas apaymentpendingCurrentaccount,transferredto ILWarmtransferred toCR supportto add debitcardUsed jobaids toassist withcall/processCallermakingblindpaymentAssistedauthorizeduser onCustomeraccountListenedto my callduring acoachingAdvised ofdaily intereston multi-payloanGreeted goodmorning/afterby a memberof leadershipUsed theaccountactionneeded formCustomerwith multiplepast dueloansReceived acomplimentfrom aCustomerCustomerpaid loanin fullAttended acoachingwith mytrainer orsupervisorProvidedphonenumberbeforetransferringMovedup follow-up date

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Account with incorrect DOB
  2. Marked phone number(s) as DNC
  3. Waived an RI fee
  4. Read dead air script
  5. Gave a refund for a payment
  6. Suspended interest for Customer
  7. Added an authorized user
  8. Used alternate verification
  9. Account has a payment pending
  10. Current account, transferred to IL
  11. Warm transferred to CR support to add debit card
  12. Used job aids to assist with call/process
  13. Caller making blind payment
  14. Assisted authorized user on Customer account
  15. Listened to my call during a coaching
  16. Advised of daily interest on multi-pay loan
  17. Greeted good morning/after by a member of leadership
  18. Used the account action needed form
  19. Customer with multiple past due loans
  20. Received a compliment from a Customer
  21. Customer paid loan in full
  22. Attended a coaching with my trainer or supervisor
  23. Provided phone number before transferring
  24. Moved up follow-up date