Currentaccount,transferredto ILAccountwithincorrectDOBAccounthas apaymentpendingAdded anauthorizeduserListenedto my callduring acoachingUsed theaccountactionneeded formCustomerpaid loanin fullMovedup follow-up dateGreeted goodmorning/afterby a memberof leadershipAttended acoachingwith mytrainer orsupervisorGave arefund forapaymentReceived acomplimentfrom aCustomerAssistedauthorizeduser onCustomeraccountWaivedan RIfeeWarmtransferred toCR supportto add debitcardReaddead airscriptCustomerwith multiplepast dueloansMarkedphonenumber(s)as DNCUsed jobaids toassist withcall/processUsedalternateverificationSuspendedinterest forCustomerCallermakingblindpaymentProvidedphonenumberbeforetransferringAdvised ofdaily intereston multi-payloanCurrentaccount,transferredto ILAccountwithincorrectDOBAccounthas apaymentpendingAdded anauthorizeduserListenedto my callduring acoachingUsed theaccountactionneeded formCustomerpaid loanin fullMovedup follow-up dateGreeted goodmorning/afterby a memberof leadershipAttended acoachingwith mytrainer orsupervisorGave arefund forapaymentReceived acomplimentfrom aCustomerAssistedauthorizeduser onCustomeraccountWaivedan RIfeeWarmtransferred toCR supportto add debitcardReaddead airscriptCustomerwith multiplepast dueloansMarkedphonenumber(s)as DNCUsed jobaids toassist withcall/processUsedalternateverificationSuspendedinterest forCustomerCallermakingblindpaymentProvidedphonenumberbeforetransferringAdvised ofdaily intereston multi-payloan

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Current account, transferred to IL
  2. Account with incorrect DOB
  3. Account has a payment pending
  4. Added an authorized user
  5. Listened to my call during a coaching
  6. Used the account action needed form
  7. Customer paid loan in full
  8. Moved up follow-up date
  9. Greeted good morning/after by a member of leadership
  10. Attended a coaching with my trainer or supervisor
  11. Gave a refund for a payment
  12. Received a compliment from a Customer
  13. Assisted authorized user on Customer account
  14. Waived an RI fee
  15. Warm transferred to CR support to add debit card
  16. Read dead air script
  17. Customer with multiple past due loans
  18. Marked phone number(s) as DNC
  19. Used job aids to assist with call/process
  20. Used alternate verification
  21. Suspended interest for Customer
  22. Caller making blind payment
  23. Provided phone number before transferring
  24. Advised of daily interest on multi-pay loan