CallermakingblindpaymentMovedup follow-up dateUsedalternateverificationWaivedan RIfeeAdded anauthorizeduserUsed theaccountactionneeded formListenedto my callduring acoachingAssistedauthorizeduser onCustomeraccountAttended acoachingwith mytrainer orsupervisorReceived acomplimentfrom aCustomerCurrentaccount,transferredto ILReaddead airscriptUsed jobaids toassist withcall/processSuspendedinterest forCustomerGave arefund forapaymentProvidedphonenumberbeforetransferringCustomerpaid loanin fullCustomerwith multiplepast dueloansWarmtransferred toCR supportto add debitcardMarkedphonenumber(s)as DNCGreeted goodmorning/afterby a memberof leadershipAdvised ofdaily intereston multi-payloanAccounthas apaymentpendingAccountwithincorrectDOBCallermakingblindpaymentMovedup follow-up dateUsedalternateverificationWaivedan RIfeeAdded anauthorizeduserUsed theaccountactionneeded formListenedto my callduring acoachingAssistedauthorizeduser onCustomeraccountAttended acoachingwith mytrainer orsupervisorReceived acomplimentfrom aCustomerCurrentaccount,transferredto ILReaddead airscriptUsed jobaids toassist withcall/processSuspendedinterest forCustomerGave arefund forapaymentProvidedphonenumberbeforetransferringCustomerpaid loanin fullCustomerwith multiplepast dueloansWarmtransferred toCR supportto add debitcardMarkedphonenumber(s)as DNCGreeted goodmorning/afterby a memberof leadershipAdvised ofdaily intereston multi-payloanAccounthas apaymentpendingAccountwithincorrectDOB

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Caller making blind payment
  2. Moved up follow-up date
  3. Used alternate verification
  4. Waived an RI fee
  5. Added an authorized user
  6. Used the account action needed form
  7. Listened to my call during a coaching
  8. Assisted authorized user on Customer account
  9. Attended a coaching with my trainer or supervisor
  10. Received a compliment from a Customer
  11. Current account, transferred to IL
  12. Read dead air script
  13. Used job aids to assist with call/process
  14. Suspended interest for Customer
  15. Gave a refund for a payment
  16. Provided phone number before transferring
  17. Customer paid loan in full
  18. Customer with multiple past due loans
  19. Warm transferred to CR support to add debit card
  20. Marked phone number(s) as DNC
  21. Greeted good morning/after by a member of leadership
  22. Advised of daily interest on multi-pay loan
  23. Account has a payment pending
  24. Account with incorrect DOB