(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller making blind payment
Moved up follow-up date
Used alternate verification
Waived an RI fee
Added an authorized user
Used the account action needed form
Listened to my call during a coaching
Assisted authorized user on Customer account
Attended a coaching with my trainer or supervisor
Received a compliment from a Customer
Current account, transferred to IL
Read dead air script
Used job aids to assist with call/process
Suspended interest for Customer
Gave a refund for a payment
Provided phone number before transferring
Customer paid loan in full
Customer with multiple past due loans
Warm transferred to CR support to add debit card
Marked phone number(s) as DNC
Greeted good morning/after by a member of leadership