(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Trello done before 14 o'clock
Review about your service specifically
Customer uses swear words
Had to forward a call
Broken zipper
Size differences between pants
Claim on pants that are 1+ year old
Colleague comes in to search for one of us
Trying to return something from a different shop
Pullout claim
Had to find a colleague during a call
3 customers with same name in 1 day
Question about sizing
10+ min phone call
Customer uses your name (chat or call)
Bad phone connection
Getting a 10 point rating
Getting a 0 point rating
Refund in advance
Same customer writes and calls in 1 day
Parcel didn't get delivered
Question due to miscommunication from other department