TEAM TORONTO ZOO - QUALITY BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Complete every Change Quiz by Change Ambassador
2. 0 Security Violations from May 15 onward
3. 3+ Very Satisfied AND/OR Satisfied CSAT comments mentioning you by name
4. 4 Quality Evaluations with 100% Channel Selection
5. 100% CSAT in any week
6. 4 Quality Evaluations with 100% Empathy
7. Use Head Space app & share experience with TTZ
8. 1 Perfect Quality Evaluation at 100%
9. Complete 2 Discover courses related to your Action Plan
10. CPI > 28 for 2 individual weeks
11. Finalize Time below 5% for the quarter
12. >90% Live Chat CSAT in any week
13. 4 Quality Evaluations with 100% Guideline Adherence
14. 100% CSAT on 3 separate days
15. Complete 4 Discover courses
16. Security Day Question Winner!
17. >93% Adherence for the quarter
18. Share 1 wellness activity with TTZ
19. Share 3 pictures in TTZ Picture Day
20. Assist a TTZ colleague with a reservation
21. Listen to 3 calls on VERINT
22. >90% Phone CSAT in any week
23. 4 Quality Evaluations with 100% Notes
24. Overall Quality > 93% for the quarter