(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CPI > 28 for 2 individual weeks
>90% Live Chat CSAT in any week
100% CSAT on 3 separate days
>90% Phone CSAT in any week
Finalize Time below 5% for the quarter
100% CSAT in any week
>93% Adherence for the quarter
4 Quality Evaluations with 100% Guideline Adherence
4 Quality Evaluations with 100% Channel Selection
Complete 4 Discover courses
4 Quality Evaluations with 100% Empathy
4 Quality Evaluations with 100% Notes
1 Perfect Quality Evaluation at 100%
Share 1 wellness activity with TTZ
Assist a TTZ colleague with a reservation
Overall Quality > 93% for the quarter
0 Security Violations from May 15 onward
Security Day Question Winner!
Complete every Change Quiz by Change Ambassador
Use Head Space app & share experience with TTZ
Share 3 pictures in TTZ Picture Day
Complete 2 Discover courses related to your Action Plan
3+ Very Satisfied AND/OR Satisfied CSAT comments mentioning you by name
