(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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100% CSAT on 3 separate days
Assist a TTZ colleague with a reservation
Complete 2 Discover courses related to your Action Plan
Share 1 wellness activity with TTZ
4 Quality Evaluations with 100% Guideline Adherence
0 Security Violations from May 15 onward
4 Quality Evaluations with 100% Empathy
Share 3 pictures in TTZ Picture Day
Use Head Space app & share experience with TTZ
>93% Adherence for the quarter
Complete every Change Quiz by Change Ambassador
Complete 4 Discover courses
Overall Quality > 93% for the quarter
100% CSAT in any week
CPI > 28 for 2 individual weeks
Security Day Question Winner!
>90% Live Chat CSAT in any week
>90% Phone CSAT in any week
1 Perfect Quality Evaluation at 100%
Finalize Time below 5% for the quarter
Listen to 3 calls on VERINT
4 Quality Evaluations with 100% Notes
4 Quality Evaluations with 100% Channel Selection
3+ Very Satisfied AND/OR Satisfied CSAT comments mentioning you by name
