Call from a patient named Jessica Call from an outside insurance rep Call asking for a claim to be reprocessed Sent a gif to a co- worker First Call Resolution Online shopping Updated Confluence Paid it forward Patient asked to speak to a Manager Completed VMS Clocked in 10 before shift begins SLT Performed Have Tv playing in the background One sec, Amazon Delivering Dressed up to come to work Warm transferred a call to office for payment Patient called to make a payment for $1500.00 Spoke with a Victoria Took exactly an hour lunch break "Can you hear me?" Caller asking to update their address Drank a glass of water Did household chores on your lunch break Actually saw a co- worker in person Call for updating of insurance “I’m not able to discuss the acct with you” Call from the state of GA Cooked breakfast Spoke to a patient in NYC Call from a patient named Jessica Call from an outside insurance rep Call asking for a claim to be reprocessed Sent a gif to a co- worker First Call Resolution Online shopping Updated Confluence Paid it forward Patient asked to speak to a Manager Completed VMS Clocked in 10 before shift begins SLT Performed Have Tv playing in the background One sec, Amazon Delivering Dressed up to come to work Warm transferred a call to office for payment Patient called to make a payment for $1500.00 Spoke with a Victoria Took exactly an hour lunch break "Can you hear me?" Caller asking to update their address Drank a glass of water Did household chores on your lunch break Actually saw a co- worker in person Call for updating of insurance “I’m not able to discuss the acct with you” Call from the state of GA Cooked breakfast Spoke to a patient in NYC
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Call from a patient named Jessica
Call from an outside insurance rep
Call asking for a claim to be reprocessed
Sent a gif to a co-worker
First Call Resolution
Online shopping
Updated Confluence
Paid it forward
Patient asked to speak to a Manager
Completed VMS
Clocked in 10 before shift begins
SLT Performed
Have Tv playing in the background
One sec, Amazon Delivering
Dressed up to come to work
Warm transferred a call to office for payment
Patient called to make a payment for $1500.00
Spoke with a Victoria
Took exactly an hour lunch break
"Can you hear me?"
Caller asking to update their address
Drank a glass of water
Did household chores on your lunch break
Actually saw a co-worker in person
Call for updating of insurance
“I’m not able to discuss the acct with you”
Call from the state of GA
Cooked breakfast
Spoke to a patient in NYC