Dressed up to come to work Call from the state of GA Completed VMS Online shopping "Can you hear me?" SLT Performed Spoke with a Victoria Warm transferred a call to office for payment Drank a glass of water Spoke to a patient in NYC Call asking for a claim to be reprocessed First Call Resolution “I’m not able to discuss the acct with you” Call from a patient named Jessica Paid it forward Caller asking to update their address Patient called to make a payment for $1500.00 Clocked in 10 before shift begins Sent a gif to a co- worker Patient asked to speak to a Manager Have Tv playing in the background Actually saw a co- worker in person Call for updating of insurance One sec, Amazon Delivering Updated Confluence Call from an outside insurance rep Did household chores on your lunch break Cooked breakfast Took exactly an hour lunch break Dressed up to come to work Call from the state of GA Completed VMS Online shopping "Can you hear me?" SLT Performed Spoke with a Victoria Warm transferred a call to office for payment Drank a glass of water Spoke to a patient in NYC Call asking for a claim to be reprocessed First Call Resolution “I’m not able to discuss the acct with you” Call from a patient named Jessica Paid it forward Caller asking to update their address Patient called to make a payment for $1500.00 Clocked in 10 before shift begins Sent a gif to a co- worker Patient asked to speak to a Manager Have Tv playing in the background Actually saw a co- worker in person Call for updating of insurance One sec, Amazon Delivering Updated Confluence Call from an outside insurance rep Did household chores on your lunch break Cooked breakfast Took exactly an hour lunch break
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Dressed up to come to work
Call from the state of GA
Completed VMS
Online shopping
"Can you hear me?"
SLT Performed
Spoke with a Victoria
Warm transferred a call to office for payment
Drank a glass of water
Spoke to a patient in NYC
Call asking for a claim to be reprocessed
First Call Resolution
“I’m not able to discuss the acct with you”
Call from a patient named Jessica
Paid it forward
Caller asking to update their address
Patient called to make a payment for $1500.00
Clocked in 10 before shift begins
Sent a gif to a co-worker
Patient asked to speak to a Manager
Have Tv playing in the background
Actually saw a co-worker in person
Call for updating of insurance
One sec, Amazon Delivering
Updated Confluence
Call from an outside insurance rep
Did household chores on your lunch break
Cooked breakfast
Took exactly an hour lunch break