“I’m not able to discuss the acct with you” Have Tv playing in the background "Can you hear me?" Updated Confluence Spoke to a patient in NYC First Call Resolution Dressed up to come to work Call from an outside insurance rep Call from a patient named Jessica Did household chores on your lunch break Caller asking to update their address Spoke with a Victoria Call for updating of insurance Warm transferred a call to office for payment Call asking for a claim to be reprocessed Drank a glass of water Sent a gif to a co- worker Call from the state of GA Completed VMS Took exactly an hour lunch break Paid it forward One sec, Amazon Delivering Actually saw a co- worker in person Clocked in 10 before shift begins Online shopping Patient called to make a payment for $1500.00 SLT Performed Cooked breakfast Patient asked to speak to a Manager “I’m not able to discuss the acct with you” Have Tv playing in the background "Can you hear me?" Updated Confluence Spoke to a patient in NYC First Call Resolution Dressed up to come to work Call from an outside insurance rep Call from a patient named Jessica Did household chores on your lunch break Caller asking to update their address Spoke with a Victoria Call for updating of insurance Warm transferred a call to office for payment Call asking for a claim to be reprocessed Drank a glass of water Sent a gif to a co- worker Call from the state of GA Completed VMS Took exactly an hour lunch break Paid it forward One sec, Amazon Delivering Actually saw a co- worker in person Clocked in 10 before shift begins Online shopping Patient called to make a payment for $1500.00 SLT Performed Cooked breakfast Patient asked to speak to a Manager
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
“I’m not able to discuss the acct with you”
Have Tv playing in the background
"Can you hear me?"
Updated Confluence
Spoke to a patient in NYC
First Call Resolution
Dressed up to come to work
Call from an outside insurance rep
Call from a patient named Jessica
Did household chores on your lunch break
Caller asking to update their address
Spoke with a Victoria
Call for updating of insurance
Warm transferred a call to office for payment
Call asking for a claim to be reprocessed
Drank a glass of water
Sent a gif to a co-worker
Call from the state of GA
Completed VMS
Took exactly an hour lunch break
Paid it forward
One sec, Amazon Delivering
Actually saw a co-worker in person
Clocked in 10 before shift begins
Online shopping
Patient called to make a payment for $1500.00
SLT Performed
Cooked breakfast
Patient asked to speak to a Manager