First CallResolution"Can youhearme?"Spoke toa patientin NYC SLTPerformedCompletedVMSClocked in10 beforeshiftbeginsCall forupdatingofinsurance“I’m not ableto discussthe acct withyou”Patientasked tospeak to aManagerWarmtransferred acall to officefor paymentActuallysaw a co-worker inpersonHave Tvplaying inthebackgroundTookexactly anhour lunchbreakCall froma patientnamedJessicaCookedbreakfastCall froman outsideinsurancerepDressedup tocome toworkPatientcalled tomake apayment for$1500.00OnlineshoppingOne sec,AmazonDeliveringPaid itforwardDrank aglass ofwaterSent a gifto a co-workerSpokewith aVictoriaCall fromthe stateof GACall askingfor a claimto bereprocessedCaller askingto updatetheir addressUpdatedConfluenceDidhouseholdchores onyour lunchbreakFirst CallResolution"Can youhearme?"Spoke toa patientin NYC SLTPerformedCompletedVMSClocked in10 beforeshiftbeginsCall forupdatingofinsurance“I’m not ableto discussthe acct withyou”Patientasked tospeak to aManagerWarmtransferred acall to officefor paymentActuallysaw a co-worker inpersonHave Tvplaying inthebackgroundTookexactly anhour lunchbreakCall froma patientnamedJessicaCookedbreakfastCall froman outsideinsurancerepDressedup tocome toworkPatientcalled tomake apayment for$1500.00OnlineshoppingOne sec,AmazonDeliveringPaid itforwardDrank aglass ofwaterSent a gifto a co-workerSpokewith aVictoriaCall fromthe stateof GACall askingfor a claimto bereprocessedCaller askingto updatetheir addressUpdatedConfluenceDidhouseholdchores onyour lunchbreak

Remote Work BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. First Call Resolution
  2. "Can you hear me?"
  3. Spoke to a patient in NYC
  4. SLT Performed
  5. Completed VMS
  6. Clocked in 10 before shift begins
  7. Call for updating of insurance
  8. “I’m not able to discuss the acct with you”
  9. Patient asked to speak to a Manager
  10. Warm transferred a call to office for payment
  11. Actually saw a co-worker in person
  12. Have Tv playing in the background
  13. Took exactly an hour lunch break
  14. Call from a patient named Jessica
  15. Cooked breakfast
  16. Call from an outside insurance rep
  17. Dressed up to come to work
  18. Patient called to make a payment for $1500.00
  19. Online shopping
  20. One sec, Amazon Delivering
  21. Paid it forward
  22. Drank a glass of water
  23. Sent a gif to a co-worker
  24. Spoke with a Victoria
  25. Call from the state of GA
  26. Call asking for a claim to be reprocessed
  27. Caller asking to update their address
  28. Updated Confluence
  29. Did household chores on your lunch break