Call from an outside insurance rep Did household chores on your lunch break One sec, Amazon Delivering Caller asking to update their address Call from a patient named Jessica “I’m not able to discuss the acct with you” Dressed up to come to work Call for updating of insurance Sent a gif to a co- worker Online shopping Took exactly an hour lunch break First Call Resolution Have Tv playing in the background "Can you hear me?" Cooked breakfast Drank a glass of water Call from the state of GA Patient asked to speak to a Manager Warm transferred a call to office for payment Completed VMS Patient called to make a payment for $1500.00 Updated Confluence Paid it forward Spoke to a patient in NYC SLT Performed Clocked in 10 before shift begins Call asking for a claim to be reprocessed Actually saw a co- worker in person Spoke with a Victoria Call from an outside insurance rep Did household chores on your lunch break One sec, Amazon Delivering Caller asking to update their address Call from a patient named Jessica “I’m not able to discuss the acct with you” Dressed up to come to work Call for updating of insurance Sent a gif to a co- worker Online shopping Took exactly an hour lunch break First Call Resolution Have Tv playing in the background "Can you hear me?" Cooked breakfast Drank a glass of water Call from the state of GA Patient asked to speak to a Manager Warm transferred a call to office for payment Completed VMS Patient called to make a payment for $1500.00 Updated Confluence Paid it forward Spoke to a patient in NYC SLT Performed Clocked in 10 before shift begins Call asking for a claim to be reprocessed Actually saw a co- worker in person Spoke with a Victoria
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Call from an outside insurance rep
Did household chores on your lunch break
One sec, Amazon Delivering
Caller asking to update their address
Call from a patient named Jessica
“I’m not able to discuss the acct with you”
Dressed up to come to work
Call for updating of insurance
Sent a gif to a co-worker
Online shopping
Took exactly an hour lunch break
First Call Resolution
Have Tv playing in the background
"Can you hear me?"
Cooked breakfast
Drank a glass of water
Call from the state of GA
Patient asked to speak to a Manager
Warm transferred a call to office for payment
Completed VMS
Patient called to make a payment for $1500.00
Updated Confluence
Paid it forward
Spoke to a patient in NYC
SLT Performed
Clocked in 10 before shift begins
Call asking for a claim to be reprocessed
Actually saw a co-worker in person
Spoke with a Victoria