Warm transferred a call to office for payment First Call Resolution Sent a gif to a co- worker Spoke with a Victoria Updated Confluence SLT Performed Clocked in 10 before shift begins Online shopping Call asking for a claim to be reprocessed Call for updating of insurance Call from the state of GA Call from an outside insurance rep Have Tv playing in the background Took exactly an hour lunch break "Can you hear me?" Spoke to a patient in NYC Actually saw a co- worker in person Did household chores on your lunch break “I’m not able to discuss the acct with you” Cooked breakfast One sec, Amazon Delivering Paid it forward Dressed up to come to work Patient asked to speak to a Manager Completed VMS Caller asking to update their address Drank a glass of water Call from a patient named Jessica Patient called to make a payment for $1500.00 Warm transferred a call to office for payment First Call Resolution Sent a gif to a co- worker Spoke with a Victoria Updated Confluence SLT Performed Clocked in 10 before shift begins Online shopping Call asking for a claim to be reprocessed Call for updating of insurance Call from the state of GA Call from an outside insurance rep Have Tv playing in the background Took exactly an hour lunch break "Can you hear me?" Spoke to a patient in NYC Actually saw a co- worker in person Did household chores on your lunch break “I’m not able to discuss the acct with you” Cooked breakfast One sec, Amazon Delivering Paid it forward Dressed up to come to work Patient asked to speak to a Manager Completed VMS Caller asking to update their address Drank a glass of water Call from a patient named Jessica Patient called to make a payment for $1500.00
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Warm transferred a call to office for payment
First Call Resolution
Sent a gif to a co-worker
Spoke with a Victoria
Updated Confluence
SLT Performed
Clocked in 10 before shift begins
Online shopping
Call asking for a claim to be reprocessed
Call for updating of insurance
Call from the state of GA
Call from an outside insurance rep
Have Tv playing in the background
Took exactly an hour lunch break
"Can you hear me?"
Spoke to a patient in NYC
Actually saw a co-worker in person
Did household chores on your lunch break
“I’m not able to discuss the acct with you”
Cooked breakfast
One sec, Amazon Delivering
Paid it forward
Dressed up to come to work
Patient asked to speak to a Manager
Completed VMS
Caller asking to update their address
Drank a glass of water
Call from a patient named Jessica
Patient called to make a payment for $1500.00