Spoke to a patient in NYC Updated Confluence SLT Performed Spoke with a Victoria Patient called to make a payment for $1500.00 Caller asking to update their address Patient asked to speak to a Manager Call from a patient named Jessica Warm transferred a call to office for payment Actually saw a co- worker in person “I’m not able to discuss the acct with you” "Can you hear me?" Sent a gif to a co- worker Completed VMS Drank a glass of water Cooked breakfast One sec, Amazon Delivering Have Tv playing in the background Call asking for a claim to be reprocessed Paid it forward Did household chores on your lunch break Online shopping Call for updating of insurance Clocked in 10 before shift begins Call from the state of GA Dressed up to come to work Call from an outside insurance rep First Call Resolution Took exactly an hour lunch break Spoke to a patient in NYC Updated Confluence SLT Performed Spoke with a Victoria Patient called to make a payment for $1500.00 Caller asking to update their address Patient asked to speak to a Manager Call from a patient named Jessica Warm transferred a call to office for payment Actually saw a co- worker in person “I’m not able to discuss the acct with you” "Can you hear me?" Sent a gif to a co- worker Completed VMS Drank a glass of water Cooked breakfast One sec, Amazon Delivering Have Tv playing in the background Call asking for a claim to be reprocessed Paid it forward Did household chores on your lunch break Online shopping Call for updating of insurance Clocked in 10 before shift begins Call from the state of GA Dressed up to come to work Call from an outside insurance rep First Call Resolution Took exactly an hour lunch break
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Spoke to a patient in NYC
Updated Confluence
SLT Performed
Spoke with a Victoria
Patient called to make a payment for $1500.00
Caller asking to update their address
Patient asked to speak to a Manager
Call from a patient named Jessica
Warm transferred a call to office for payment
Actually saw a co-worker in person
“I’m not able to discuss the acct with you”
"Can you hear me?"
Sent a gif to a co-worker
Completed VMS
Drank a glass of water
Cooked breakfast
One sec, Amazon Delivering
Have Tv playing in the background
Call asking for a claim to be reprocessed
Paid it forward
Did household chores on your lunch break
Online shopping
Call for updating of insurance
Clocked in 10 before shift begins
Call from the state of GA
Dressed up to come to work
Call from an outside insurance rep
First Call Resolution
Took exactly an hour lunch break