Completed VMS Call for updating of insurance First Call Resolution SLT Performed Paid it forward Clocked in 10 before shift begins Call from a patient named Jessica Call asking for a claim to be reprocessed Patient called to make a payment for $1500.00 Spoke to a patient in NYC One sec, Amazon Delivering Drank a glass of water Updated Confluence Did household chores on your lunch break Took exactly an hour lunch break Cooked breakfast Warm transferred a call to office for payment Actually saw a co- worker in person Call from an outside insurance rep Patient asked to speak to a Manager Sent a gif to a co- worker Call from the state of GA Caller asking to update their address Dressed up to come to work Online shopping "Can you hear me?" Spoke with a Victoria Have Tv playing in the background “I’m not able to discuss the acct with you” Completed VMS Call for updating of insurance First Call Resolution SLT Performed Paid it forward Clocked in 10 before shift begins Call from a patient named Jessica Call asking for a claim to be reprocessed Patient called to make a payment for $1500.00 Spoke to a patient in NYC One sec, Amazon Delivering Drank a glass of water Updated Confluence Did household chores on your lunch break Took exactly an hour lunch break Cooked breakfast Warm transferred a call to office for payment Actually saw a co- worker in person Call from an outside insurance rep Patient asked to speak to a Manager Sent a gif to a co- worker Call from the state of GA Caller asking to update their address Dressed up to come to work Online shopping "Can you hear me?" Spoke with a Victoria Have Tv playing in the background “I’m not able to discuss the acct with you”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Completed VMS
Call for updating of insurance
First Call Resolution
SLT Performed
Paid it forward
Clocked in 10 before shift begins
Call from a patient named Jessica
Call asking for a claim to be reprocessed
Patient called to make a payment for $1500.00
Spoke to a patient in NYC
One sec, Amazon Delivering
Drank a glass of water
Updated Confluence
Did household chores on your lunch break
Took exactly an hour lunch break
Cooked breakfast
Warm transferred a call to office for payment
Actually saw a co-worker in person
Call from an outside insurance rep
Patient asked to speak to a Manager
Sent a gif to a co-worker
Call from the state of GA
Caller asking to update their address
Dressed up to come to work
Online shopping
"Can you hear me?"
Spoke with a Victoria
Have Tv playing in the background
“I’m not able to discuss the acct with you”