“I’m not able to discuss the acct with you” Call from a patient named Jessica Spoke to a patient in NYC "Can you hear me?" Dressed up to come to work Clocked in 10 before shift begins Call from an outside insurance rep Have Tv playing in the background Cooked breakfast Caller asking to update their address Updated Confluence Did household chores on your lunch break Patient called to make a payment for $1500.00 Patient asked to speak to a Manager Drank a glass of water Actually saw a co- worker in person Took exactly an hour lunch break One sec, Amazon Delivering Call from the state of GA Paid it forward Spoke with a Victoria Sent a gif to a co- worker Call for updating of insurance SLT Performed First Call Resolution Completed VMS Online shopping Call asking for a claim to be reprocessed Warm transferred a call to office for payment “I’m not able to discuss the acct with you” Call from a patient named Jessica Spoke to a patient in NYC "Can you hear me?" Dressed up to come to work Clocked in 10 before shift begins Call from an outside insurance rep Have Tv playing in the background Cooked breakfast Caller asking to update their address Updated Confluence Did household chores on your lunch break Patient called to make a payment for $1500.00 Patient asked to speak to a Manager Drank a glass of water Actually saw a co- worker in person Took exactly an hour lunch break One sec, Amazon Delivering Call from the state of GA Paid it forward Spoke with a Victoria Sent a gif to a co- worker Call for updating of insurance SLT Performed First Call Resolution Completed VMS Online shopping Call asking for a claim to be reprocessed Warm transferred a call to office for payment
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
“I’m not able to discuss the acct with you”
Call from a patient named Jessica
Spoke to a patient in NYC
"Can you hear me?"
Dressed up to come to work
Clocked in 10 before shift begins
Call from an outside insurance rep
Have Tv playing in the background
Cooked breakfast
Caller asking to update their address
Updated Confluence
Did household chores on your lunch break
Patient called to make a payment for $1500.00
Patient asked to speak to a Manager
Drank a glass of water
Actually saw a co-worker in person
Took exactly an hour lunch break
One sec, Amazon Delivering
Call from the state of GA
Paid it forward
Spoke with a Victoria
Sent a gif to a co-worker
Call for updating of insurance
SLT Performed
First Call Resolution
Completed VMS
Online shopping
Call asking for a claim to be reprocessed
Warm transferred a call to office for payment