30+chats/daysomeonesays "letcircle back"in a meetingwalk someonethrough theassessmnetover thephonesolve 20+tickets ina daytake a phonecall that lastslonger than20 minutestalk tohusbanda wife duo50+chats ina dayfill out anincidentreportlearnsomethingnew (suppinfo/bofunction etc)post a helpfultidbit or posta thoughtfulquestion inteamsuse one of thenew "reasonfor ticket" fromthe drop downteach someonesomething new(supp info/bofunction etc)IDsupplementsfor acustomerassist acustomerwho has arxnwe end ameetingon timeask a customerfor feedback onhow retentioncould be bettercontribute toIG (eitherpersonal pageor personapage)make 15outboundcalls in adayexplainsoundslumber tosomeoneshare amemewith usshow andtell yourpet onvideo chatoffer to lookintomedicationinteractionfor customeracknowledgea coworkerseffortsANSWERA CHATIN ALLCAPSsuccessfullykeepcustomer ona program byreducing cost30+chats/daysomeonesays "letcircle back"in a meetingwalk someonethrough theassessmnetover thephonesolve 20+tickets ina daytake a phonecall that lastslonger than20 minutestalk tohusbanda wife duo50+chats ina dayfill out anincidentreportlearnsomethingnew (suppinfo/bofunction etc)post a helpfultidbit or posta thoughtfulquestion inteamsuse one of thenew "reasonfor ticket" fromthe drop downteach someonesomething new(supp info/bofunction etc)IDsupplementsfor acustomerassist acustomerwho has arxnwe end ameetingon timeask a customerfor feedback onhow retentioncould be bettercontribute toIG (eitherpersonal pageor personapage)make 15outboundcalls in adayexplainsoundslumber tosomeoneshare amemewith usshow andtell yourpet onvideo chatoffer to lookintomedicationinteractionfor customeracknowledgea coworkerseffortsANSWERA CHATIN ALLCAPSsuccessfullykeepcustomer ona program byreducing cost

Persona Bingo May Card 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 30+ chats/day
  2. someone says "let circle back" in a meeting
  3. walk someone through the assessmnet over the phone
  4. solve 20+ tickets in a day
  5. take a phone call that lasts longer than 20 minutes
  6. talk to husband a wife duo
  7. 50+ chats in a day
  8. fill out an incident report
  9. learn something new (supp info/bo function etc)
  10. post a helpful tidbit or post a thoughtful question in teams
  11. use one of the new "reason for ticket" from the drop down
  12. teach someone something new (supp info/bo function etc)
  13. ID supplements for a customer
  14. assist a customer who has a rxn
  15. we end a meeting on time
  16. ask a customer for feedback on how retention could be better
  17. contribute to IG (either personal page or persona page)
  18. make 15 outbound calls in a day
  19. explain sound slumber to someone
  20. share a meme with us
  21. show and tell your pet on video chat
  22. offer to look into medication interaction for customer
  23. acknowledge a coworkers efforts
  24. ANSWER A CHAT IN ALL CAPS
  25. successfully keep customer on a program by reducing cost