Sale over$1,500.00_________Seek teamleadassistance vs.supervisorassistanceMake atargetedsales offer________Two fulldays of100%NPS100%ProcessQAFind asubstitute itemfor an out ofstock item________5 full daysof 100%NPSObtain aprojectscope________Surveyscriptingon 10 callsin a rowProvidesincereempathy_________Surveyscripting on20 calls in arow________Make anemotionalconnection________Restateon 20calls in arow100%Soft SkillsQAOffer adiscount on areorder for adamaged item________Restatewithempathy_________Build upona projectscope_________Build upon acustomer'sprojectscopeAsk a storeassociateabout theirday________Restateon 5 callsin a row________Raiseyour NPSby 5%Three fulldays of100%NPSProvidepositiveempathy________Ask thecustomerabout theirday________Sale over$1,500.00_________Seek teamleadassistance vs.supervisorassistanceMake atargetedsales offer________Two fulldays of100%NPS100%ProcessQAFind asubstitute itemfor an out ofstock item________5 full daysof 100%NPSObtain aprojectscope________Surveyscriptingon 10 callsin a rowProvidesincereempathy_________Surveyscripting on20 calls in arow________Make anemotionalconnection________Restateon 20calls in arow100%Soft SkillsQAOffer adiscount on areorder for adamaged item________Restatewithempathy_________Build upona projectscope_________Build upon acustomer'sprojectscopeAsk a storeassociateabout theirday________Restateon 5 callsin a row________Raiseyour NPSby 5%Three fulldays of100%NPSProvidepositiveempathy________Ask thecustomerabout theirday________

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Sale over $1,500.00 _________
  2. Seek team lead assistance vs. supervisor assistance
  3. Make a targeted sales offer ________
  4. Two full days of 100% NPS
  5. 100% Process QA
  6. Find a substitute item for an out of stock item ________
  7. 5 full days of 100% NPS
  8. Obtain a project scope ________
  9. Survey scripting on 10 calls in a row
  10. Provide sincere empathy _________
  11. Survey scripting on 20 calls in a row ________
  12. Make an emotional connection ________
  13. Restate on 20 calls in a row
  14. 100% Soft Skills QA
  15. Offer a discount on a reorder for a damaged item ________
  16. Restate with empathy _________
  17. Build upon a project scope _________
  18. Build upon a customer's project scope
  19. Ask a store associate about their day ________
  20. Restate on 5 calls in a row ________
  21. Raise your NPS by 5%
  22. Three full days of 100% NPS
  23. Provide positive empathy ________
  24. Ask the customer about their day ________