Restateon 20calls in arowMake atargetedsales offer________Sale over$1,500.00_________Two fulldays of100%NPSFind asubstitute itemfor an out ofstock item________Build upon acustomer'sprojectscopeAsk a storeassociateabout theirday________Ask thecustomerabout theirday________Make anemotionalconnection________Obtain aprojectscope________Providesincereempathy_________Three fulldays of100%NPSSeek teamleadassistance vs.supervisorassistanceBuild upona projectscope_________Restateon 5 callsin a row________Raiseyour NPSby 5%100%ProcessQAProvidepositiveempathy________Surveyscriptingon 10 callsin a rowSurveyscripting on20 calls in arow________Restatewithempathy_________5 full daysof 100%NPSOffer adiscount on areorder for adamaged item________100%Soft SkillsQARestateon 20calls in arowMake atargetedsales offer________Sale over$1,500.00_________Two fulldays of100%NPSFind asubstitute itemfor an out ofstock item________Build upon acustomer'sprojectscopeAsk a storeassociateabout theirday________Ask thecustomerabout theirday________Make anemotionalconnection________Obtain aprojectscope________Providesincereempathy_________Three fulldays of100%NPSSeek teamleadassistance vs.supervisorassistanceBuild upona projectscope_________Restateon 5 callsin a row________Raiseyour NPSby 5%100%ProcessQAProvidepositiveempathy________Surveyscriptingon 10 callsin a rowSurveyscripting on20 calls in arow________Restatewithempathy_________5 full daysof 100%NPSOffer adiscount on areorder for adamaged item________100%Soft SkillsQA

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate on 20 calls in a row
  2. Make a targeted sales offer ________
  3. Sale over $1,500.00 _________
  4. Two full days of 100% NPS
  5. Find a substitute item for an out of stock item ________
  6. Build upon a customer's project scope
  7. Ask a store associate about their day ________
  8. Ask the customer about their day ________
  9. Make an emotional connection ________
  10. Obtain a project scope ________
  11. Provide sincere empathy _________
  12. Three full days of 100% NPS
  13. Seek team lead assistance vs. supervisor assistance
  14. Build upon a project scope _________
  15. Restate on 5 calls in a row ________
  16. Raise your NPS by 5%
  17. 100% Process QA
  18. Provide positive empathy ________
  19. Survey scripting on 10 calls in a row
  20. Survey scripting on 20 calls in a row ________
  21. Restate with empathy _________
  22. 5 full days of 100% NPS
  23. Offer a discount on a reorder for a damaged item ________
  24. 100% Soft Skills QA