Make atargetedsales offer________Restateon 5 callsin a row________Two fulldays of100%NPSBuild upon acustomer'sprojectscopeRaiseyour NPSby 5%Ask a storeassociateabout theirday________Sale over$1,500.00_________Three fulldays of100%NPSRestateon 20calls in arowObtain aprojectscope________Seek teamleadassistance vs.supervisorassistanceProvidepositiveempathy________Offer adiscount on areorder for adamaged item________5 full daysof 100%NPSBuild upona projectscope_________Make anemotionalconnection________100%Soft SkillsQASurveyscripting on20 calls in arow________Find asubstitute itemfor an out ofstock item________Restatewithempathy_________Ask thecustomerabout theirday________100%ProcessQASurveyscriptingon 10 callsin a rowProvidesincereempathy_________Make atargetedsales offer________Restateon 5 callsin a row________Two fulldays of100%NPSBuild upon acustomer'sprojectscopeRaiseyour NPSby 5%Ask a storeassociateabout theirday________Sale over$1,500.00_________Three fulldays of100%NPSRestateon 20calls in arowObtain aprojectscope________Seek teamleadassistance vs.supervisorassistanceProvidepositiveempathy________Offer adiscount on areorder for adamaged item________5 full daysof 100%NPSBuild upona projectscope_________Make anemotionalconnection________100%Soft SkillsQASurveyscripting on20 calls in arow________Find asubstitute itemfor an out ofstock item________Restatewithempathy_________Ask thecustomerabout theirday________100%ProcessQASurveyscriptingon 10 callsin a rowProvidesincereempathy_________

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a targeted sales offer ________
  2. Restate on 5 calls in a row ________
  3. Two full days of 100% NPS
  4. Build upon a customer's project scope
  5. Raise your NPS by 5%
  6. Ask a store associate about their day ________
  7. Sale over $1,500.00 _________
  8. Three full days of 100% NPS
  9. Restate on 20 calls in a row
  10. Obtain a project scope ________
  11. Seek team lead assistance vs. supervisor assistance
  12. Provide positive empathy ________
  13. Offer a discount on a reorder for a damaged item ________
  14. 5 full days of 100% NPS
  15. Build upon a project scope _________
  16. Make an emotional connection ________
  17. 100% Soft Skills QA
  18. Survey scripting on 20 calls in a row ________
  19. Find a substitute item for an out of stock item ________
  20. Restate with empathy _________
  21. Ask the customer about their day ________
  22. 100% Process QA
  23. Survey scripting on 10 calls in a row
  24. Provide sincere empathy _________