Make atargetedsales offer________Restatewithempathy_________Ask a storeassociateabout theirday________Surveyscriptingon 10 callsin a rowTwo fulldays of100%NPS5 full daysof 100%NPSSale over$1,500.00_________Surveyscripting on20 calls in arow________Ask thecustomerabout theirday________Obtain aprojectscope________Providesincereempathy_________Offer adiscount on areorder for adamaged item________Build upon acustomer'sprojectscopeRestateon 20calls in arowFind asubstitute itemfor an out ofstock item________Seek teamleadassistance vs.supervisorassistanceRaiseyour NPSby 5%100%Soft SkillsQAProvidepositiveempathy________100%ProcessQAThree fulldays of100%NPSRestateon 5 callsin a row________Build upona projectscope_________Make anemotionalconnection________Make atargetedsales offer________Restatewithempathy_________Ask a storeassociateabout theirday________Surveyscriptingon 10 callsin a rowTwo fulldays of100%NPS5 full daysof 100%NPSSale over$1,500.00_________Surveyscripting on20 calls in arow________Ask thecustomerabout theirday________Obtain aprojectscope________Providesincereempathy_________Offer adiscount on areorder for adamaged item________Build upon acustomer'sprojectscopeRestateon 20calls in arowFind asubstitute itemfor an out ofstock item________Seek teamleadassistance vs.supervisorassistanceRaiseyour NPSby 5%100%Soft SkillsQAProvidepositiveempathy________100%ProcessQAThree fulldays of100%NPSRestateon 5 callsin a row________Build upona projectscope_________Make anemotionalconnection________

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a targeted sales offer ________
  2. Restate with empathy _________
  3. Ask a store associate about their day ________
  4. Survey scripting on 10 calls in a row
  5. Two full days of 100% NPS
  6. 5 full days of 100% NPS
  7. Sale over $1,500.00 _________
  8. Survey scripting on 20 calls in a row ________
  9. Ask the customer about their day ________
  10. Obtain a project scope ________
  11. Provide sincere empathy _________
  12. Offer a discount on a reorder for a damaged item ________
  13. Build upon a customer's project scope
  14. Restate on 20 calls in a row
  15. Find a substitute item for an out of stock item ________
  16. Seek team lead assistance vs. supervisor assistance
  17. Raise your NPS by 5%
  18. 100% Soft Skills QA
  19. Provide positive empathy ________
  20. 100% Process QA
  21. Three full days of 100% NPS
  22. Restate on 5 calls in a row ________
  23. Build upon a project scope _________
  24. Make an emotional connection ________