Surveyscriptingon 10 callsin a rowBuild upon acustomer'sprojectscopeRaiseyour NPSby 5%Offer adiscount on areorder for adamaged item________Obtain aprojectscope________Seek teamleadassistance vs.supervisorassistanceProvidepositiveempathy________Ask a storeassociateabout theirday________Restateon 5 callsin a row________Make atargetedsales offer________100%ProcessQAProvidesincereempathy_________Two fulldays of100%NPSRestatewithempathy_________Surveyscripting on20 calls in arow________Make anemotionalconnection________100%Soft SkillsQASale over$1,500.00_________Restateon 20calls in arowAsk thecustomerabout theirday________Three fulldays of100%NPSFind asubstitute itemfor an out ofstock item________5 full daysof 100%NPSBuild upona projectscope_________Surveyscriptingon 10 callsin a rowBuild upon acustomer'sprojectscopeRaiseyour NPSby 5%Offer adiscount on areorder for adamaged item________Obtain aprojectscope________Seek teamleadassistance vs.supervisorassistanceProvidepositiveempathy________Ask a storeassociateabout theirday________Restateon 5 callsin a row________Make atargetedsales offer________100%ProcessQAProvidesincereempathy_________Two fulldays of100%NPSRestatewithempathy_________Surveyscripting on20 calls in arow________Make anemotionalconnection________100%Soft SkillsQASale over$1,500.00_________Restateon 20calls in arowAsk thecustomerabout theirday________Three fulldays of100%NPSFind asubstitute itemfor an out ofstock item________5 full daysof 100%NPSBuild upona projectscope_________

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Survey scripting on 10 calls in a row
  2. Build upon a customer's project scope
  3. Raise your NPS by 5%
  4. Offer a discount on a reorder for a damaged item ________
  5. Obtain a project scope ________
  6. Seek team lead assistance vs. supervisor assistance
  7. Provide positive empathy ________
  8. Ask a store associate about their day ________
  9. Restate on 5 calls in a row ________
  10. Make a targeted sales offer ________
  11. 100% Process QA
  12. Provide sincere empathy _________
  13. Two full days of 100% NPS
  14. Restate with empathy _________
  15. Survey scripting on 20 calls in a row ________
  16. Make an emotional connection ________
  17. 100% Soft Skills QA
  18. Sale over $1,500.00 _________
  19. Restate on 20 calls in a row
  20. Ask the customer about their day ________
  21. Three full days of 100% NPS
  22. Find a substitute item for an out of stock item ________
  23. 5 full days of 100% NPS
  24. Build upon a project scope _________