completea courseLearn moreabout a productwe offer, sharewith the team ina meetingUse thee-transferprogram tohelp amemberReseta PACQualityReferralBuild memberrelationshiphave a membercommit to anew productCall member backwith solution anddiscuss a productthat you believewould work forthemrelationshipbuilder -non-registeredterm from cashsitting in anaccountUpdate amemberaddress/phoneand email (notfrom websubmissions)Bring upinvestingmoney fromvariable totermanswer25 callsin 1 dayanswer3 chatsUse ORSto find acheque fora memberUpdate amembersSecurityQuestionsReada bookComplete anOnlineMessage froma membersaccountOpen aregisteredaccountShare apositivestory withyour teamPlaceyourself onpause duringlunchBuilda termDiscuss servicefees withmember toensure they arein the rightaccountQualityReferralSend asignorityBook anAppointmentfor a MCcompletea courseLearn moreabout a productwe offer, sharewith the team ina meetingUse thee-transferprogram tohelp amemberReseta PACQualityReferralBuild memberrelationshiphave a membercommit to anew productCall member backwith solution anddiscuss a productthat you believewould work forthemrelationshipbuilder -non-registeredterm from cashsitting in anaccountUpdate amemberaddress/phoneand email (notfrom websubmissions)Bring upinvestingmoney fromvariable totermanswer25 callsin 1 dayanswer3 chatsUse ORSto find acheque fora memberUpdate amembersSecurityQuestionsReada bookComplete anOnlineMessage froma membersaccountOpen aregisteredaccountShare apositivestory withyour teamPlaceyourself onpause duringlunchBuilda termDiscuss servicefees withmember toensure they arein the rightaccountQualityReferralSend asignorityBook anAppointmentfor a MC

Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. complete a course
  2. Learn more about a product we offer, share with the team in a meeting
  3. Use the e-transfer program to help a member
  4. Reset a PAC
  5. Quality Referral
  6. Build member relationship have a member commit to a new product
  7. Call member back with solution and discuss a product that you believe would work for them
  8. relationship builder - non-registered term from cash sitting in an account
  9. Update a member address/phone and email (not from web submissions)
  10. Bring up investing money from variable to term
  11. answer 25 calls in 1 day
  12. answer 3 chats
  13. Use ORS to find a cheque for a member
  14. Update a members Security Questions
  15. Read a book
  16. Complete an Online Message from a members account
  17. Open a registered account
  18. Share a positive story with your team
  19. Place yourself on pause during lunch
  20. Build a term
  21. Discuss service fees with member to ensure they are in the right account
  22. Quality Referral
  23. Send a signority
  24. Book an Appointment for a MC