Use ORSto find acheque fora memberUpdate amembersSecurityQuestionsQualityReferralDiscuss servicefees withmember toensure they arein the rightaccountQualityReferralSend asignorityUpdate amemberaddress/phoneand email (notfrom websubmissions)Reseta PACLearn moreabout a productwe offer, sharewith the team ina meetingcompletea courseanswer3 chatsBook anAppointmentfor a MCCall member backwith solution anddiscuss a productthat you believewould work forthemShare apositivestory withyour teamComplete anOnlineMessage froma membersaccountBring upinvestingmoney fromvariable totermPlaceyourself onpause duringlunchUse thee-transferprogram tohelp amemberrelationshipbuilder -non-registeredterm from cashsitting in anaccountanswer25 callsin 1 dayBuilda termBuild memberrelationshiphave a membercommit to anew productOpen aregisteredaccountReada bookUse ORSto find acheque fora memberUpdate amembersSecurityQuestionsQualityReferralDiscuss servicefees withmember toensure they arein the rightaccountQualityReferralSend asignorityUpdate amemberaddress/phoneand email (notfrom websubmissions)Reseta PACLearn moreabout a productwe offer, sharewith the team ina meetingcompletea courseanswer3 chatsBook anAppointmentfor a MCCall member backwith solution anddiscuss a productthat you believewould work forthemShare apositivestory withyour teamComplete anOnlineMessage froma membersaccountBring upinvestingmoney fromvariable totermPlaceyourself onpause duringlunchUse thee-transferprogram tohelp amemberrelationshipbuilder -non-registeredterm from cashsitting in anaccountanswer25 callsin 1 dayBuilda termBuild memberrelationshiphave a membercommit to anew productOpen aregisteredaccountReada book

Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use ORS to find a cheque for a member
  2. Update a members Security Questions
  3. Quality Referral
  4. Discuss service fees with member to ensure they are in the right account
  5. Quality Referral
  6. Send a signority
  7. Update a member address/phone and email (not from web submissions)
  8. Reset a PAC
  9. Learn more about a product we offer, share with the team in a meeting
  10. complete a course
  11. answer 3 chats
  12. Book an Appointment for a MC
  13. Call member back with solution and discuss a product that you believe would work for them
  14. Share a positive story with your team
  15. Complete an Online Message from a members account
  16. Bring up investing money from variable to term
  17. Place yourself on pause during lunch
  18. Use the e-transfer program to help a member
  19. relationship builder - non-registered term from cash sitting in an account
  20. answer 25 calls in 1 day
  21. Build a term
  22. Build member relationship have a member commit to a new product
  23. Open a registered account
  24. Read a book