Send asignorityQualityReferralanswer3 chatsDiscuss servicefees withmember toensure they arein the rightaccountUpdate amemberaddress/phoneand email (notfrom websubmissions)Complete anOnlineMessage froma membersaccountPlaceyourself onpause duringlunchanswer25 callsin 1 dayUpdate amembersSecurityQuestionsShare apositivestory withyour teamLearn moreabout a productwe offer, sharewith the team ina meetingUse ORSto find acheque fora memberrelationshipbuilder -non-registeredterm from cashsitting in anaccountBuild memberrelationshiphave a membercommit to anew productReseta PACQualityReferralOpen aregisteredaccountUse thee-transferprogram tohelp amemberReada bookcompletea courseCall member backwith solution anddiscuss a productthat you believewould work forthemBuilda termBring upinvestingmoney fromvariable totermBook anAppointmentfor a MCSend asignorityQualityReferralanswer3 chatsDiscuss servicefees withmember toensure they arein the rightaccountUpdate amemberaddress/phoneand email (notfrom websubmissions)Complete anOnlineMessage froma membersaccountPlaceyourself onpause duringlunchanswer25 callsin 1 dayUpdate amembersSecurityQuestionsShare apositivestory withyour teamLearn moreabout a productwe offer, sharewith the team ina meetingUse ORSto find acheque fora memberrelationshipbuilder -non-registeredterm from cashsitting in anaccountBuild memberrelationshiphave a membercommit to anew productReseta PACQualityReferralOpen aregisteredaccountUse thee-transferprogram tohelp amemberReada bookcompletea courseCall member backwith solution anddiscuss a productthat you believewould work forthemBuilda termBring upinvestingmoney fromvariable totermBook anAppointmentfor a MC

Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a signority
  2. Quality Referral
  3. answer 3 chats
  4. Discuss service fees with member to ensure they are in the right account
  5. Update a member address/phone and email (not from web submissions)
  6. Complete an Online Message from a members account
  7. Place yourself on pause during lunch
  8. answer 25 calls in 1 day
  9. Update a members Security Questions
  10. Share a positive story with your team
  11. Learn more about a product we offer, share with the team in a meeting
  12. Use ORS to find a cheque for a member
  13. relationship builder - non-registered term from cash sitting in an account
  14. Build member relationship have a member commit to a new product
  15. Reset a PAC
  16. Quality Referral
  17. Open a registered account
  18. Use the e-transfer program to help a member
  19. Read a book
  20. complete a course
  21. Call member back with solution and discuss a product that you believe would work for them
  22. Build a term
  23. Bring up investing money from variable to term
  24. Book an Appointment for a MC