Update amembersSecurityQuestionsShare apositivestory withyour teamCall member backwith solution anddiscuss a productthat you believewould work forthemPlaceyourself onpause duringlunchQualityReferralBring upinvestingmoney fromvariable totermanswer25 callsin 1 dayUpdate amemberaddress/phoneand email (notfrom websubmissions)Learn moreabout a productwe offer, sharewith the team ina meetingDiscuss servicefees withmember toensure they arein the rightaccountSend asignorityBook anAppointmentfor a MCrelationshipbuilder -non-registeredterm from cashsitting in anaccountComplete anOnlineMessage froma membersaccountBuilda termQualityReferralanswer3 chatsBuild memberrelationshiphave a membercommit to anew productUse ORSto find acheque fora memberReseta PACUse thee-transferprogram tohelp amembercompletea courseReada bookOpen aregisteredaccountUpdate amembersSecurityQuestionsShare apositivestory withyour teamCall member backwith solution anddiscuss a productthat you believewould work forthemPlaceyourself onpause duringlunchQualityReferralBring upinvestingmoney fromvariable totermanswer25 callsin 1 dayUpdate amemberaddress/phoneand email (notfrom websubmissions)Learn moreabout a productwe offer, sharewith the team ina meetingDiscuss servicefees withmember toensure they arein the rightaccountSend asignorityBook anAppointmentfor a MCrelationshipbuilder -non-registeredterm from cashsitting in anaccountComplete anOnlineMessage froma membersaccountBuilda termQualityReferralanswer3 chatsBuild memberrelationshiphave a membercommit to anew productUse ORSto find acheque fora memberReseta PACUse thee-transferprogram tohelp amembercompletea courseReada bookOpen aregisteredaccount

Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update a members Security Questions
  2. Share a positive story with your team
  3. Call member back with solution and discuss a product that you believe would work for them
  4. Place yourself on pause during lunch
  5. Quality Referral
  6. Bring up investing money from variable to term
  7. answer 25 calls in 1 day
  8. Update a member address/phone and email (not from web submissions)
  9. Learn more about a product we offer, share with the team in a meeting
  10. Discuss service fees with member to ensure they are in the right account
  11. Send a signority
  12. Book an Appointment for a MC
  13. relationship builder - non-registered term from cash sitting in an account
  14. Complete an Online Message from a members account
  15. Build a term
  16. Quality Referral
  17. answer 3 chats
  18. Build member relationship have a member commit to a new product
  19. Use ORS to find a cheque for a member
  20. Reset a PAC
  21. Use the e-transfer program to help a member
  22. complete a course
  23. Read a book
  24. Open a registered account