Call member backwith solution anddiscuss a productthat you believewould work forthemBuild memberrelationshiphave a membercommit to anew productUse thee-transferprogram tohelp amemberReseta PACBook anAppointmentfor a MCDiscuss servicefees withmember toensure they arein the rightaccountShare apositivestory withyour teamUse ORSto find acheque fora memberanswer25 callsin 1 dayBuilda termLearn moreabout a productwe offer, sharewith the team ina meetingcompletea courserelationshipbuilder -non-registeredterm from cashsitting in anaccountUpdate amemberaddress/phoneand email (notfrom websubmissions)Update amembersSecurityQuestionsBring upinvestingmoney fromvariable totermOpen aregisteredaccountQualityReferralSend asignorityComplete anOnlineMessage froma membersaccountQualityReferralanswer3 chatsPlaceyourself onpause duringlunchReada bookCall member backwith solution anddiscuss a productthat you believewould work forthemBuild memberrelationshiphave a membercommit to anew productUse thee-transferprogram tohelp amemberReseta PACBook anAppointmentfor a MCDiscuss servicefees withmember toensure they arein the rightaccountShare apositivestory withyour teamUse ORSto find acheque fora memberanswer25 callsin 1 dayBuilda termLearn moreabout a productwe offer, sharewith the team ina meetingcompletea courserelationshipbuilder -non-registeredterm from cashsitting in anaccountUpdate amemberaddress/phoneand email (notfrom websubmissions)Update amembersSecurityQuestionsBring upinvestingmoney fromvariable totermOpen aregisteredaccountQualityReferralSend asignorityComplete anOnlineMessage froma membersaccountQualityReferralanswer3 chatsPlaceyourself onpause duringlunchReada book

Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call member back with solution and discuss a product that you believe would work for them
  2. Build member relationship have a member commit to a new product
  3. Use the e-transfer program to help a member
  4. Reset a PAC
  5. Book an Appointment for a MC
  6. Discuss service fees with member to ensure they are in the right account
  7. Share a positive story with your team
  8. Use ORS to find a cheque for a member
  9. answer 25 calls in 1 day
  10. Build a term
  11. Learn more about a product we offer, share with the team in a meeting
  12. complete a course
  13. relationship builder - non-registered term from cash sitting in an account
  14. Update a member address/phone and email (not from web submissions)
  15. Update a members Security Questions
  16. Bring up investing money from variable to term
  17. Open a registered account
  18. Quality Referral
  19. Send a signority
  20. Complete an Online Message from a members account
  21. Quality Referral
  22. answer 3 chats
  23. Place yourself on pause during lunch
  24. Read a book