Update amembersSecurityQuestionsOpen aregisteredaccountBook anAppointmentfor a MCQualityReferralBuild memberrelationshiphave a membercommit to anew productCall member backwith solution anddiscuss a productthat you believewould work forthemPlaceyourself onpause duringlunchBuilda termanswer25 callsin 1 dayShare apositivestory withyour teamComplete anOnlineMessage froma membersaccountBring upinvestingmoney fromvariable totermReseta PACLearn moreabout a productwe offer, sharewith the team ina meetingcompletea courseUse thee-transferprogram tohelp amemberanswer3 chatsUse ORSto find acheque fora memberReada bookrelationshipbuilder -non-registeredterm from cashsitting in anaccountUpdate amemberaddress/phoneand email (notfrom websubmissions)QualityReferralDiscuss servicefees withmember toensure they arein the rightaccountSend asignorityUpdate amembersSecurityQuestionsOpen aregisteredaccountBook anAppointmentfor a MCQualityReferralBuild memberrelationshiphave a membercommit to anew productCall member backwith solution anddiscuss a productthat you believewould work forthemPlaceyourself onpause duringlunchBuilda termanswer25 callsin 1 dayShare apositivestory withyour teamComplete anOnlineMessage froma membersaccountBring upinvestingmoney fromvariable totermReseta PACLearn moreabout a productwe offer, sharewith the team ina meetingcompletea courseUse thee-transferprogram tohelp amemberanswer3 chatsUse ORSto find acheque fora memberReada bookrelationshipbuilder -non-registeredterm from cashsitting in anaccountUpdate amemberaddress/phoneand email (notfrom websubmissions)QualityReferralDiscuss servicefees withmember toensure they arein the rightaccountSend asignority

Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update a members Security Questions
  2. Open a registered account
  3. Book an Appointment for a MC
  4. Quality Referral
  5. Build member relationship have a member commit to a new product
  6. Call member back with solution and discuss a product that you believe would work for them
  7. Place yourself on pause during lunch
  8. Build a term
  9. answer 25 calls in 1 day
  10. Share a positive story with your team
  11. Complete an Online Message from a members account
  12. Bring up investing money from variable to term
  13. Reset a PAC
  14. Learn more about a product we offer, share with the team in a meeting
  15. complete a course
  16. Use the e-transfer program to help a member
  17. answer 3 chats
  18. Use ORS to find a cheque for a member
  19. Read a book
  20. relationship builder - non-registered term from cash sitting in an account
  21. Update a member address/phone and email (not from web submissions)
  22. Quality Referral
  23. Discuss service fees with member to ensure they are in the right account
  24. Send a signority