Reseta PACanswer3 chatsDiscuss servicefees withmember toensure they arein the rightaccountBring upinvestingmoney fromvariable totermQualityReferralUse thee-transferprogram tohelp amemberBook anAppointmentfor a MCUpdate amemberaddress/phoneand email (notfrom websubmissions)Call member backwith solution anddiscuss a productthat you believewould work forthemPlaceyourself onpause duringlunchReada bookBuild memberrelationshiphave a membercommit to anew productUpdate amembersSecurityQuestionsLearn moreabout a productwe offer, sharewith the team ina meetingUse ORSto find acheque fora memberSend asignorityQualityReferralOpen aregisteredaccountrelationshipbuilder -non-registeredterm from cashsitting in anaccountcompletea courseShare apositivestory withyour teamanswer25 callsin 1 dayBuilda termComplete anOnlineMessage froma membersaccountReseta PACanswer3 chatsDiscuss servicefees withmember toensure they arein the rightaccountBring upinvestingmoney fromvariable totermQualityReferralUse thee-transferprogram tohelp amemberBook anAppointmentfor a MCUpdate amemberaddress/phoneand email (notfrom websubmissions)Call member backwith solution anddiscuss a productthat you believewould work forthemPlaceyourself onpause duringlunchReada bookBuild memberrelationshiphave a membercommit to anew productUpdate amembersSecurityQuestionsLearn moreabout a productwe offer, sharewith the team ina meetingUse ORSto find acheque fora memberSend asignorityQualityReferralOpen aregisteredaccountrelationshipbuilder -non-registeredterm from cashsitting in anaccountcompletea courseShare apositivestory withyour teamanswer25 callsin 1 dayBuilda termComplete anOnlineMessage froma membersaccount

Contact Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reset a PAC
  2. answer 3 chats
  3. Discuss service fees with member to ensure they are in the right account
  4. Bring up investing money from variable to term
  5. Quality Referral
  6. Use the e-transfer program to help a member
  7. Book an Appointment for a MC
  8. Update a member address/phone and email (not from web submissions)
  9. Call member back with solution and discuss a product that you believe would work for them
  10. Place yourself on pause during lunch
  11. Read a book
  12. Build member relationship have a member commit to a new product
  13. Update a members Security Questions
  14. Learn more about a product we offer, share with the team in a meeting
  15. Use ORS to find a cheque for a member
  16. Send a signority
  17. Quality Referral
  18. Open a registered account
  19. relationship builder - non-registered term from cash sitting in an account
  20. complete a course
  21. Share a positive story with your team
  22. answer 25 calls in 1 day
  23. Build a term
  24. Complete an Online Message from a members account