"Say Yes toExcellence"ManageCustomerRelationship"GETITRIGHT"Follow-up,Follow-up,Follow-upDo theRightThingPAYERBeCustomerCentricAlways domore thanis requiredof youTop10%BeProactiveBe anActiveListenerAsk theRightQuestionsTHINK BIG,STARTSMALL,MOVE FASTQualityServiceInternalCustomersHIRE ANDDEVELOPTHEBESTDo whatyou sayCustomerService isEveryone'sJobEmpowerwithAccountabilityUnderstandClient'sBusinessCLINICIANAnticipateClientNeeds"I Loveyou morethan MyDog"“DeliveringExcellenceBeginningto End”"Say Yes toExcellence"ManageCustomerRelationship"GETITRIGHT"Follow-up,Follow-up,Follow-upDo theRightThingPAYERBeCustomerCentricAlways domore thanis requiredof youTop10%BeProactiveBe anActiveListenerAsk theRightQuestionsTHINK BIG,STARTSMALL,MOVE FASTQualityServiceInternalCustomersHIRE ANDDEVELOPTHEBESTDo whatyou sayCustomerService isEveryone'sJobEmpowerwithAccountabilityUnderstandClient'sBusinessCLINICIANAnticipateClientNeeds"I Loveyou morethan MyDog"“DeliveringExcellenceBeginningto End”

CUSTOMER SERVICE WEEK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Say Yes to Excellence"
  2. Manage Customer Relationship
  3. "GET IT RIGHT"
  4. Follow-up, Follow-up, Follow-up
  5. Do the Right Thing
  6. PAYER
  7. Be Customer Centric
  8. Always do more than is required of you
  9. Top 10%
  10. Be Proactive
  11. Be an Active Listener
  12. Ask the Right Questions
  13. THINK BIG, START SMALL, MOVE FAST
  14. Quality Service
  15. Internal Customers
  16. HIRE AND DEVELOP THE BEST
  17. Do what you say
  18. Customer Service is Everyone's Job
  19. Empower with Accountability
  20. Understand Client's Business
  21. CLINICIAN
  22. Anticipate Client Needs
  23. "I Love you more than My Dog"
  24. “Delivering Excellence Beginning to End”