Manage Customer Relationship Do the Right Thing Always do more than is required of you Be an Active Listener Top 10% "Say Yes to Excellence" Be Customer Centric PAYER HIRE AND DEVELOP THE BEST "GET IT RIGHT" Understand Client's Business CLINICIAN Be Proactive Quality Service Internal Customers “Delivering Excellence Beginning to End” Ask the Right Questions Do what you say Empower with Accountability THINK BIG, START SMALL, MOVE FAST "I Love you more than My Dog" Customer Service is Everyone's Job Anticipate Client Needs Follow-up, Follow-up, Follow-up Manage Customer Relationship Do the Right Thing Always do more than is required of you Be an Active Listener Top 10% "Say Yes to Excellence" Be Customer Centric PAYER HIRE AND DEVELOP THE BEST "GET IT RIGHT" Understand Client's Business CLINICIAN Be Proactive Quality Service Internal Customers “Delivering Excellence Beginning to End” Ask the Right Questions Do what you say Empower with Accountability THINK BIG, START SMALL, MOVE FAST "I Love you more than My Dog" Customer Service is Everyone's Job Anticipate Client Needs Follow-up, Follow-up, Follow-up
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Manage Customer Relationship
Do the Right Thing
Always do more than is required of you
Be an Active Listener
Top 10%
"Say Yes to Excellence"
Be Customer Centric
PAYER
HIRE AND
DEVELOP
THE BEST
"GET IT
RIGHT"
Understand Client's Business
CLINICIAN
Be Proactive
Quality
Service
Internal Customers
“Delivering Excellence Beginning to End”
Ask the Right Questions
Do what you say
Empower
with
Accountability
THINK BIG, START SMALL, MOVE FAST
"I Love you more than My Dog"
Customer Service is Everyone's Job
Anticipate
Client
Needs
Follow-up, Follow-up,
Follow-up