THINK BIG,STARTSMALL,MOVE FASTPAYER"GETITRIGHT"Top10%QualityServiceBe anActiveListenerEmpowerwithAccountabilityUnderstandClient'sBusiness"I Loveyou morethan MyDog"CustomerService isEveryone'sJobBeProactiveInternalCustomers“DeliveringExcellenceBeginningto End”HIRE ANDDEVELOPTHEBESTFollow-up,Follow-up,Follow-upAsk theRightQuestionsBeCustomerCentricDo whatyou sayAlways domore thanis requiredof youManageCustomerRelationshipAnticipateClientNeedsCLINICIANDo theRightThing"Say Yes toExcellence"THINK BIG,STARTSMALL,MOVE FASTPAYER"GETITRIGHT"Top10%QualityServiceBe anActiveListenerEmpowerwithAccountabilityUnderstandClient'sBusiness"I Loveyou morethan MyDog"CustomerService isEveryone'sJobBeProactiveInternalCustomers“DeliveringExcellenceBeginningto End”HIRE ANDDEVELOPTHEBESTFollow-up,Follow-up,Follow-upAsk theRightQuestionsBeCustomerCentricDo whatyou sayAlways domore thanis requiredof youManageCustomerRelationshipAnticipateClientNeedsCLINICIANDo theRightThing"Say Yes toExcellence"

CUSTOMER SERVICE WEEK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. THINK BIG, START SMALL, MOVE FAST
  2. PAYER
  3. "GET IT RIGHT"
  4. Top 10%
  5. Quality Service
  6. Be an Active Listener
  7. Empower with Accountability
  8. Understand Client's Business
  9. "I Love you more than My Dog"
  10. Customer Service is Everyone's Job
  11. Be Proactive
  12. Internal Customers
  13. “Delivering Excellence Beginning to End”
  14. HIRE AND DEVELOP THE BEST
  15. Follow-up, Follow-up, Follow-up
  16. Ask the Right Questions
  17. Be Customer Centric
  18. Do what you say
  19. Always do more than is required of you
  20. Manage Customer Relationship
  21. Anticipate Client Needs
  22. CLINICIAN
  23. Do the Right Thing
  24. "Say Yes to Excellence"