"Say Yes to Excellence" Manage Customer Relationship "GET IT RIGHT" Follow-up, Follow-up, Follow-up Do the Right Thing PAYER Be Customer Centric Always do more than is required of you Top 10% Be Proactive Be an Active Listener Ask the Right Questions THINK BIG, START SMALL, MOVE FAST Quality Service Internal Customers HIRE AND DEVELOP THE BEST Do what you say Customer Service is Everyone's Job Empower with Accountability Understand Client's Business CLINICIAN Anticipate Client Needs "I Love you more than My Dog" “Delivering Excellence Beginning to End” "Say Yes to Excellence" Manage Customer Relationship "GET IT RIGHT" Follow-up, Follow-up, Follow-up Do the Right Thing PAYER Be Customer Centric Always do more than is required of you Top 10% Be Proactive Be an Active Listener Ask the Right Questions THINK BIG, START SMALL, MOVE FAST Quality Service Internal Customers HIRE AND DEVELOP THE BEST Do what you say Customer Service is Everyone's Job Empower with Accountability Understand Client's Business CLINICIAN Anticipate Client Needs "I Love you more than My Dog" “Delivering Excellence Beginning to End”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"Say Yes to Excellence"
Manage Customer Relationship
"GET IT
RIGHT"
Follow-up, Follow-up,
Follow-up
Do the Right Thing
PAYER
Be Customer Centric
Always do more than is required of you
Top 10%
Be Proactive
Be an Active Listener
Ask the Right Questions
THINK BIG, START SMALL, MOVE FAST
Quality
Service
Internal Customers
HIRE AND
DEVELOP
THE BEST
Do what you say
Customer Service is Everyone's Job
Empower
with
Accountability
Understand Client's Business
CLINICIAN
Anticipate
Client
Needs
"I Love you more than My Dog"
“Delivering Excellence Beginning to End”