Be Customer Centric HIRE AND DEVELOP THE BEST Customer Service is Everyone's Job "I Love you more than My Dog" "GET IT RIGHT" THINK BIG, START SMALL, MOVE FAST Be Proactive Anticipate Client Needs Quality Service Be an Active Listener "Say Yes to Excellence" Do the Right Thing Ask the Right Questions PAYER Manage Customer Relationship Always do more than is required of you Top 10% CLINICIAN Follow-up, Follow-up, Follow-up Internal Customers Empower with Accountability Understand Client's Business “Delivering Excellence Beginning to End” Do what you say Be Customer Centric HIRE AND DEVELOP THE BEST Customer Service is Everyone's Job "I Love you more than My Dog" "GET IT RIGHT" THINK BIG, START SMALL, MOVE FAST Be Proactive Anticipate Client Needs Quality Service Be an Active Listener "Say Yes to Excellence" Do the Right Thing Ask the Right Questions PAYER Manage Customer Relationship Always do more than is required of you Top 10% CLINICIAN Follow-up, Follow-up, Follow-up Internal Customers Empower with Accountability Understand Client's Business “Delivering Excellence Beginning to End” Do what you say
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Be Customer Centric
HIRE AND
DEVELOP
THE BEST
Customer Service is Everyone's Job
"I Love you more than My Dog"
"GET IT
RIGHT"
THINK BIG, START SMALL, MOVE FAST
Be Proactive
Anticipate
Client
Needs
Quality
Service
Be an Active Listener
"Say Yes to Excellence"
Do the Right Thing
Ask the Right Questions
PAYER
Manage Customer Relationship
Always do more than is required of you
Top 10%
CLINICIAN
Follow-up, Follow-up,
Follow-up
Internal Customers
Empower
with
Accountability
Understand Client's Business
“Delivering Excellence Beginning to End”
Do what you say