HIRE AND DEVELOP THE BEST Do the Right Thing Empower with Accountability Be Proactive Internal Customers CLINICIAN Ask the Right Questions Customer Service is Everyone's Job Quality Service "I Love you more than My Dog" Be Customer Centric PAYER Be an Active Listener "Say Yes to Excellence" Always do more than is required of you Follow-up, Follow-up, Follow-up Manage Customer Relationship Top 10% “Delivering Excellence Beginning to End” "GET IT RIGHT" Anticipate Client Needs THINK BIG, START SMALL, MOVE FAST Understand Client's Business Do what you say HIRE AND DEVELOP THE BEST Do the Right Thing Empower with Accountability Be Proactive Internal Customers CLINICIAN Ask the Right Questions Customer Service is Everyone's Job Quality Service "I Love you more than My Dog" Be Customer Centric PAYER Be an Active Listener "Say Yes to Excellence" Always do more than is required of you Follow-up, Follow-up, Follow-up Manage Customer Relationship Top 10% “Delivering Excellence Beginning to End” "GET IT RIGHT" Anticipate Client Needs THINK BIG, START SMALL, MOVE FAST Understand Client's Business Do what you say
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
HIRE AND
DEVELOP
THE BEST
Do the Right Thing
Empower
with
Accountability
Be Proactive
Internal Customers
CLINICIAN
Ask the Right Questions
Customer Service is Everyone's Job
Quality
Service
"I Love you more than My Dog"
Be Customer Centric
PAYER
Be an Active Listener
"Say Yes to Excellence"
Always do more than is required of you
Follow-up, Follow-up,
Follow-up
Manage Customer Relationship
Top 10%
“Delivering Excellence Beginning to End”
"GET IT
RIGHT"
Anticipate
Client
Needs
THINK BIG, START SMALL, MOVE FAST
Understand Client's Business
Do what you say