OfferAssociatedItemsProvideshippingcost on astock itemVerify theship toaddressVerify ItemQuantityfor eachitemFREEOfferthesurveyOfferRequiredItemsChecka helpscreenVerify anexistingorderproperlyThank acustomerfor holdingCompletean orderon the callOpen thecall within5 secondsChangePrint Logoto N forresidentialProperlynotatean orderRenumberpackagesproperlyVerify thecustomer'saccountproperlyProvide theappropriatelead timeOffer acompleteclosingOffer asubstituteitemOfferthesaleProvide atrackingnumberShift +F7 tocyclewarehousesAskprobingquestionsUse anempathystatementRestateOfferAssociatedItemsProvideshippingcost on astock itemVerify theship toaddressVerify ItemQuantityfor eachitemFREEOfferthesurveyOfferRequiredItemsChecka helpscreenVerify anexistingorderproperlyThank acustomerfor holdingCompletean orderon the callOpen thecall within5 secondsChangePrint Logoto N forresidentialProperlynotatean orderRenumberpackagesproperlyVerify thecustomer'saccountproperlyProvide theappropriatelead timeOffer acompleteclosingOffer asubstituteitemOfferthesaleProvide atrackingnumberShift +F7 tocyclewarehousesAskprobingquestionsUse anempathystatementRestate

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer Associated Items
  2. Provide shipping cost on a stock item
  3. Verify the ship to address
  4. Verify Item Quantity for each item
  5. FREE
  6. Offer the survey
  7. Offer Required Items
  8. Check a help screen
  9. Verify an existing order properly
  10. Thank a customer for holding
  11. Complete an order on the call
  12. Open the call within 5 seconds
  13. Change Print Logo to N for residential
  14. Properly notate an order
  15. Renumber packages properly
  16. Verify the customer's account properly
  17. Provide the appropriate lead time
  18. Offer a complete closing
  19. Offer a substitute item
  20. Offer the sale
  21. Provide a tracking number
  22. Shift +F7 to cycle warehouses
  23. Ask probing questions
  24. Use an empathy statement
  25. Restate