Provide theappropriatelead timeRestateChangePrint Logoto N forresidentialCompletean orderon the callAskprobingquestionsOffer asubstituteitemThank acustomerfor holdingRenumberpackagesproperlyChecka helpscreenShift +F7 tocyclewarehousesOfferAssociatedItemsProperlynotatean orderOfferRequiredItemsUse anempathystatementVerify thecustomer'saccountproperlyVerify theship toaddressVerify anexistingorderproperlyProvideshippingcost on astock itemProvide atrackingnumberOpen thecall within5 secondsVerify ItemQuantityfor eachitemFREEOffer acompleteclosingOfferthesurveyOfferthesaleProvide theappropriatelead timeRestateChangePrint Logoto N forresidentialCompletean orderon the callAskprobingquestionsOffer asubstituteitemThank acustomerfor holdingRenumberpackagesproperlyChecka helpscreenShift +F7 tocyclewarehousesOfferAssociatedItemsProperlynotatean orderOfferRequiredItemsUse anempathystatementVerify thecustomer'saccountproperlyVerify theship toaddressVerify anexistingorderproperlyProvideshippingcost on astock itemProvide atrackingnumberOpen thecall within5 secondsVerify ItemQuantityfor eachitemFREEOffer acompleteclosingOfferthesurveyOfferthesale

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide the appropriate lead time
  2. Restate
  3. Change Print Logo to N for residential
  4. Complete an order on the call
  5. Ask probing questions
  6. Offer a substitute item
  7. Thank a customer for holding
  8. Renumber packages properly
  9. Check a help screen
  10. Shift +F7 to cycle warehouses
  11. Offer Associated Items
  12. Properly notate an order
  13. Offer Required Items
  14. Use an empathy statement
  15. Verify the customer's account properly
  16. Verify the ship to address
  17. Verify an existing order properly
  18. Provide shipping cost on a stock item
  19. Provide a tracking number
  20. Open the call within 5 seconds
  21. Verify Item Quantity for each item
  22. FREE
  23. Offer a complete closing
  24. Offer the survey
  25. Offer the sale