Thank acustomerfor holdingOfferAssociatedItemsOfferthesurveyVerify theship toaddressFREEVerify anexistingorderproperlyOfferRequiredItemsRenumberpackagesproperlyCompletean orderon the callProperlynotatean orderOffer asubstituteitemVerify thecustomer'saccountproperlyOffer acompleteclosingShift +F7 tocyclewarehousesAskprobingquestionsProvide theappropriatelead timeChecka helpscreenVerify ItemQuantityfor eachitemChangePrint Logoto N forresidentialRestateOfferthesaleProvideshippingcost on astock itemOpen thecall within5 secondsUse anempathystatementProvide atrackingnumberThank acustomerfor holdingOfferAssociatedItemsOfferthesurveyVerify theship toaddressFREEVerify anexistingorderproperlyOfferRequiredItemsRenumberpackagesproperlyCompletean orderon the callProperlynotatean orderOffer asubstituteitemVerify thecustomer'saccountproperlyOffer acompleteclosingShift +F7 tocyclewarehousesAskprobingquestionsProvide theappropriatelead timeChecka helpscreenVerify ItemQuantityfor eachitemChangePrint Logoto N forresidentialRestateOfferthesaleProvideshippingcost on astock itemOpen thecall within5 secondsUse anempathystatementProvide atrackingnumber

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a customer for holding
  2. Offer Associated Items
  3. Offer the survey
  4. Verify the ship to address
  5. FREE
  6. Verify an existing order properly
  7. Offer Required Items
  8. Renumber packages properly
  9. Complete an order on the call
  10. Properly notate an order
  11. Offer a substitute item
  12. Verify the customer's account properly
  13. Offer a complete closing
  14. Shift +F7 to cycle warehouses
  15. Ask probing questions
  16. Provide the appropriate lead time
  17. Check a help screen
  18. Verify Item Quantity for each item
  19. Change Print Logo to N for residential
  20. Restate
  21. Offer the sale
  22. Provide shipping cost on a stock item
  23. Open the call within 5 seconds
  24. Use an empathy statement
  25. Provide a tracking number