OfferthesurveyProvide theappropriatelead timeVerify ItemQuantityfor eachitemUse anempathystatementRestateRenumberpackagesproperlyOfferRequiredItemsVerify theship toaddressProperlynotatean orderAskprobingquestionsVerify anexistingorderproperlyCompletean orderon the callOpen thecall within5 secondsFREEShift +F7 tocyclewarehousesChangePrint Logoto N forresidentialOfferthesaleOffer asubstituteitemOffer acompleteclosingVerify thecustomer'saccountproperlyChecka helpscreenOfferAssociatedItemsProvide atrackingnumberThank acustomerfor holdingProvideshippingcost on astock itemOfferthesurveyProvide theappropriatelead timeVerify ItemQuantityfor eachitemUse anempathystatementRestateRenumberpackagesproperlyOfferRequiredItemsVerify theship toaddressProperlynotatean orderAskprobingquestionsVerify anexistingorderproperlyCompletean orderon the callOpen thecall within5 secondsFREEShift +F7 tocyclewarehousesChangePrint Logoto N forresidentialOfferthesaleOffer asubstituteitemOffer acompleteclosingVerify thecustomer'saccountproperlyChecka helpscreenOfferAssociatedItemsProvide atrackingnumberThank acustomerfor holdingProvideshippingcost on astock item

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer the survey
  2. Provide the appropriate lead time
  3. Verify Item Quantity for each item
  4. Use an empathy statement
  5. Restate
  6. Renumber packages properly
  7. Offer Required Items
  8. Verify the ship to address
  9. Properly notate an order
  10. Ask probing questions
  11. Verify an existing order properly
  12. Complete an order on the call
  13. Open the call within 5 seconds
  14. FREE
  15. Shift +F7 to cycle warehouses
  16. Change Print Logo to N for residential
  17. Offer the sale
  18. Offer a substitute item
  19. Offer a complete closing
  20. Verify the customer's account properly
  21. Check a help screen
  22. Offer Associated Items
  23. Provide a tracking number
  24. Thank a customer for holding
  25. Provide shipping cost on a stock item