Completean orderon the callVerify thecustomer'saccountproperlyVerify ItemQuantityfor eachitemProvide atrackingnumberShift +F7 tocyclewarehousesOfferRequiredItemsChangePrint Logoto N forresidentialAskprobingquestionsOfferthesaleVerify theship toaddressFREERenumberpackagesproperlyOfferthesurveyOffer acompleteclosingChecka helpscreenOfferAssociatedItemsOffer asubstituteitemProvide theappropriatelead timeVerify anexistingorderproperlyRestateProvideshippingcost on astock itemProperlynotatean orderThank acustomerfor holdingUse anempathystatementOpen thecall within5 secondsCompletean orderon the callVerify thecustomer'saccountproperlyVerify ItemQuantityfor eachitemProvide atrackingnumberShift +F7 tocyclewarehousesOfferRequiredItemsChangePrint Logoto N forresidentialAskprobingquestionsOfferthesaleVerify theship toaddressFREERenumberpackagesproperlyOfferthesurveyOffer acompleteclosingChecka helpscreenOfferAssociatedItemsOffer asubstituteitemProvide theappropriatelead timeVerify anexistingorderproperlyRestateProvideshippingcost on astock itemProperlynotatean orderThank acustomerfor holdingUse anempathystatementOpen thecall within5 seconds

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete an order on the call
  2. Verify the customer's account properly
  3. Verify Item Quantity for each item
  4. Provide a tracking number
  5. Shift +F7 to cycle warehouses
  6. Offer Required Items
  7. Change Print Logo to N for residential
  8. Ask probing questions
  9. Offer the sale
  10. Verify the ship to address
  11. FREE
  12. Renumber packages properly
  13. Offer the survey
  14. Offer a complete closing
  15. Check a help screen
  16. Offer Associated Items
  17. Offer a substitute item
  18. Provide the appropriate lead time
  19. Verify an existing order properly
  20. Restate
  21. Provide shipping cost on a stock item
  22. Properly notate an order
  23. Thank a customer for holding
  24. Use an empathy statement
  25. Open the call within 5 seconds