Verify thecustomer'saccountproperlyOfferthesurveyRestateFREEVerify theship toaddressOfferthesaleOfferAssociatedItemsChangePrint Logoto N forresidentialOpen thecall within5 secondsShift +F7 tocyclewarehousesOffer asubstituteitemChecka helpscreenVerify ItemQuantityfor eachitemProvideshippingcost on astock itemVerify anexistingorderproperlyAskprobingquestionsProvide theappropriatelead timeOfferRequiredItemsRenumberpackagesproperlyThank acustomerfor holdingCompletean orderon the callProperlynotatean orderOffer acompleteclosingUse anempathystatementProvide atrackingnumberVerify thecustomer'saccountproperlyOfferthesurveyRestateFREEVerify theship toaddressOfferthesaleOfferAssociatedItemsChangePrint Logoto N forresidentialOpen thecall within5 secondsShift +F7 tocyclewarehousesOffer asubstituteitemChecka helpscreenVerify ItemQuantityfor eachitemProvideshippingcost on astock itemVerify anexistingorderproperlyAskprobingquestionsProvide theappropriatelead timeOfferRequiredItemsRenumberpackagesproperlyThank acustomerfor holdingCompletean orderon the callProperlynotatean orderOffer acompleteclosingUse anempathystatementProvide atrackingnumber

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify the customer's account properly
  2. Offer the survey
  3. Restate
  4. FREE
  5. Verify the ship to address
  6. Offer the sale
  7. Offer Associated Items
  8. Change Print Logo to N for residential
  9. Open the call within 5 seconds
  10. Shift +F7 to cycle warehouses
  11. Offer a substitute item
  12. Check a help screen
  13. Verify Item Quantity for each item
  14. Provide shipping cost on a stock item
  15. Verify an existing order properly
  16. Ask probing questions
  17. Provide the appropriate lead time
  18. Offer Required Items
  19. Renumber packages properly
  20. Thank a customer for holding
  21. Complete an order on the call
  22. Properly notate an order
  23. Offer a complete closing
  24. Use an empathy statement
  25. Provide a tracking number