Verify anexistingorderproperlyOpen thecall within5 secondsRenumberpackagesproperlyProvide atrackingnumberAskprobingquestionsOfferAssociatedItemsProvideshippingcost on astock itemRestateFREEUse anempathystatementVerify ItemQuantityfor eachitemChecka helpscreenProvide theappropriatelead timeOfferthesurveyChangePrint Logoto N forresidentialCompletean orderon the callShift +F7 tocyclewarehousesOfferthesaleOfferRequiredItemsProperlynotatean orderThank acustomerfor holdingVerify thecustomer'saccountproperlyOffer asubstituteitemOffer acompleteclosingVerify theship toaddressVerify anexistingorderproperlyOpen thecall within5 secondsRenumberpackagesproperlyProvide atrackingnumberAskprobingquestionsOfferAssociatedItemsProvideshippingcost on astock itemRestateFREEUse anempathystatementVerify ItemQuantityfor eachitemChecka helpscreenProvide theappropriatelead timeOfferthesurveyChangePrint Logoto N forresidentialCompletean orderon the callShift +F7 tocyclewarehousesOfferthesaleOfferRequiredItemsProperlynotatean orderThank acustomerfor holdingVerify thecustomer'saccountproperlyOffer asubstituteitemOffer acompleteclosingVerify theship toaddress

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify an existing order properly
  2. Open the call within 5 seconds
  3. Renumber packages properly
  4. Provide a tracking number
  5. Ask probing questions
  6. Offer Associated Items
  7. Provide shipping cost on a stock item
  8. Restate
  9. FREE
  10. Use an empathy statement
  11. Verify Item Quantity for each item
  12. Check a help screen
  13. Provide the appropriate lead time
  14. Offer the survey
  15. Change Print Logo to N for residential
  16. Complete an order on the call
  17. Shift +F7 to cycle warehouses
  18. Offer the sale
  19. Offer Required Items
  20. Properly notate an order
  21. Thank a customer for holding
  22. Verify the customer's account properly
  23. Offer a substitute item
  24. Offer a complete closing
  25. Verify the ship to address