RestateFREEVerify thecustomer'saccountproperlyOfferthesaleProvide theappropriatelead timeProvideshippingcost on astock itemChecka helpscreenVerify anexistingorderproperlyUse anempathystatementRenumberpackagesproperlyOffer asubstituteitemCompletean orderon the callProperlynotatean orderOfferRequiredItemsVerify theship toaddressVerify ItemQuantityfor eachitemAskprobingquestionsOfferAssociatedItemsShift +F7 tocyclewarehousesOffer acompleteclosingOfferthesurveyThank acustomerfor holdingChangePrint Logoto N forresidentialProvide atrackingnumberOpen thecall within5 secondsRestateFREEVerify thecustomer'saccountproperlyOfferthesaleProvide theappropriatelead timeProvideshippingcost on astock itemChecka helpscreenVerify anexistingorderproperlyUse anempathystatementRenumberpackagesproperlyOffer asubstituteitemCompletean orderon the callProperlynotatean orderOfferRequiredItemsVerify theship toaddressVerify ItemQuantityfor eachitemAskprobingquestionsOfferAssociatedItemsShift +F7 tocyclewarehousesOffer acompleteclosingOfferthesurveyThank acustomerfor holdingChangePrint Logoto N forresidentialProvide atrackingnumberOpen thecall within5 seconds

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate
  2. FREE
  3. Verify the customer's account properly
  4. Offer the sale
  5. Provide the appropriate lead time
  6. Provide shipping cost on a stock item
  7. Check a help screen
  8. Verify an existing order properly
  9. Use an empathy statement
  10. Renumber packages properly
  11. Offer a substitute item
  12. Complete an order on the call
  13. Properly notate an order
  14. Offer Required Items
  15. Verify the ship to address
  16. Verify Item Quantity for each item
  17. Ask probing questions
  18. Offer Associated Items
  19. Shift +F7 to cycle warehouses
  20. Offer a complete closing
  21. Offer the survey
  22. Thank a customer for holding
  23. Change Print Logo to N for residential
  24. Provide a tracking number
  25. Open the call within 5 seconds