RenumberpackagesproperlyCompletean orderon the callChangePrint Logoto N forresidentialRestateAskprobingquestionsOffer acompleteclosingShift +F7 tocyclewarehousesOfferRequiredItemsVerify ItemQuantityfor eachitemFREEVerify theship toaddressUse anempathystatementOfferAssociatedItemsChecka helpscreenProvide atrackingnumberVerify thecustomer'saccountproperlyProvideshippingcost on astock itemOpen thecall within5 secondsThank acustomerfor holdingOffer asubstituteitemProperlynotatean orderOfferthesurveyOfferthesaleVerify anexistingorderproperlyProvide theappropriatelead timeRenumberpackagesproperlyCompletean orderon the callChangePrint Logoto N forresidentialRestateAskprobingquestionsOffer acompleteclosingShift +F7 tocyclewarehousesOfferRequiredItemsVerify ItemQuantityfor eachitemFREEVerify theship toaddressUse anempathystatementOfferAssociatedItemsChecka helpscreenProvide atrackingnumberVerify thecustomer'saccountproperlyProvideshippingcost on astock itemOpen thecall within5 secondsThank acustomerfor holdingOffer asubstituteitemProperlynotatean orderOfferthesurveyOfferthesaleVerify anexistingorderproperlyProvide theappropriatelead time

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Renumber packages properly
  2. Complete an order on the call
  3. Change Print Logo to N for residential
  4. Restate
  5. Ask probing questions
  6. Offer a complete closing
  7. Shift +F7 to cycle warehouses
  8. Offer Required Items
  9. Verify Item Quantity for each item
  10. FREE
  11. Verify the ship to address
  12. Use an empathy statement
  13. Offer Associated Items
  14. Check a help screen
  15. Provide a tracking number
  16. Verify the customer's account properly
  17. Provide shipping cost on a stock item
  18. Open the call within 5 seconds
  19. Thank a customer for holding
  20. Offer a substitute item
  21. Properly notate an order
  22. Offer the survey
  23. Offer the sale
  24. Verify an existing order properly
  25. Provide the appropriate lead time