Use anempathystatementOfferthesaleVerify anexistingorderproperlyProperlynotatean orderChecka helpscreenOfferRequiredItemsVerify thecustomer'saccountproperlyProvide theappropriatelead timeOfferAssociatedItemsOffer acompleteclosingFREEVerify ItemQuantityfor eachitemProvideshippingcost on astock itemRenumberpackagesproperlyProvide atrackingnumberVerify theship toaddressAskprobingquestionsRestateShift +F7 tocyclewarehousesOfferthesurveyCompletean orderon the callOpen thecall within5 secondsChangePrint Logoto N forresidentialOffer asubstituteitemThank acustomerfor holdingUse anempathystatementOfferthesaleVerify anexistingorderproperlyProperlynotatean orderChecka helpscreenOfferRequiredItemsVerify thecustomer'saccountproperlyProvide theappropriatelead timeOfferAssociatedItemsOffer acompleteclosingFREEVerify ItemQuantityfor eachitemProvideshippingcost on astock itemRenumberpackagesproperlyProvide atrackingnumberVerify theship toaddressAskprobingquestionsRestateShift +F7 tocyclewarehousesOfferthesurveyCompletean orderon the callOpen thecall within5 secondsChangePrint Logoto N forresidentialOffer asubstituteitemThank acustomerfor holding

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use an empathy statement
  2. Offer the sale
  3. Verify an existing order properly
  4. Properly notate an order
  5. Check a help screen
  6. Offer Required Items
  7. Verify the customer's account properly
  8. Provide the appropriate lead time
  9. Offer Associated Items
  10. Offer a complete closing
  11. FREE
  12. Verify Item Quantity for each item
  13. Provide shipping cost on a stock item
  14. Renumber packages properly
  15. Provide a tracking number
  16. Verify the ship to address
  17. Ask probing questions
  18. Restate
  19. Shift +F7 to cycle warehouses
  20. Offer the survey
  21. Complete an order on the call
  22. Open the call within 5 seconds
  23. Change Print Logo to N for residential
  24. Offer a substitute item
  25. Thank a customer for holding