Completean orderon the callProperlynotatean orderVerify theship toaddressRestateProvide theappropriatelead timeOffer asubstituteitemFREEUse anempathystatementOfferAssociatedItemsOfferRequiredItemsProvide atrackingnumberProvideshippingcost on astock itemOfferthesurveyVerify ItemQuantityfor eachitemRenumberpackagesproperlyShift +F7 tocyclewarehousesVerify anexistingorderproperlyOfferthesaleOpen thecall within5 secondsThank acustomerfor holdingVerify thecustomer'saccountproperlyChangePrint Logoto N forresidentialAskprobingquestionsChecka helpscreenOffer acompleteclosingCompletean orderon the callProperlynotatean orderVerify theship toaddressRestateProvide theappropriatelead timeOffer asubstituteitemFREEUse anempathystatementOfferAssociatedItemsOfferRequiredItemsProvide atrackingnumberProvideshippingcost on astock itemOfferthesurveyVerify ItemQuantityfor eachitemRenumberpackagesproperlyShift +F7 tocyclewarehousesVerify anexistingorderproperlyOfferthesaleOpen thecall within5 secondsThank acustomerfor holdingVerify thecustomer'saccountproperlyChangePrint Logoto N forresidentialAskprobingquestionsChecka helpscreenOffer acompleteclosing

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete an order on the call
  2. Properly notate an order
  3. Verify the ship to address
  4. Restate
  5. Provide the appropriate lead time
  6. Offer a substitute item
  7. FREE
  8. Use an empathy statement
  9. Offer Associated Items
  10. Offer Required Items
  11. Provide a tracking number
  12. Provide shipping cost on a stock item
  13. Offer the survey
  14. Verify Item Quantity for each item
  15. Renumber packages properly
  16. Shift +F7 to cycle warehouses
  17. Verify an existing order properly
  18. Offer the sale
  19. Open the call within 5 seconds
  20. Thank a customer for holding
  21. Verify the customer's account properly
  22. Change Print Logo to N for residential
  23. Ask probing questions
  24. Check a help screen
  25. Offer a complete closing