Completean orderon the callOfferthesurveyProvide atrackingnumberChangePrint Logoto N forresidentialProperlynotatean orderProvideshippingcost on astock itemChecka helpscreenVerify ItemQuantityfor eachitemProvide theappropriatelead timeVerify thecustomer'saccountproperlyOpen thecall within5 secondsUse anempathystatementOffer asubstituteitemVerify theship toaddressVerify anexistingorderproperlyOfferthesaleThank acustomerfor holdingOffer acompleteclosingShift +F7 tocyclewarehousesFREERestateAskprobingquestionsOfferRequiredItemsOfferAssociatedItemsRenumberpackagesproperlyCompletean orderon the callOfferthesurveyProvide atrackingnumberChangePrint Logoto N forresidentialProperlynotatean orderProvideshippingcost on astock itemChecka helpscreenVerify ItemQuantityfor eachitemProvide theappropriatelead timeVerify thecustomer'saccountproperlyOpen thecall within5 secondsUse anempathystatementOffer asubstituteitemVerify theship toaddressVerify anexistingorderproperlyOfferthesaleThank acustomerfor holdingOffer acompleteclosingShift +F7 tocyclewarehousesFREERestateAskprobingquestionsOfferRequiredItemsOfferAssociatedItemsRenumberpackagesproperly

Yow QA Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete an order on the call
  2. Offer the survey
  3. Provide a tracking number
  4. Change Print Logo to N for residential
  5. Properly notate an order
  6. Provide shipping cost on a stock item
  7. Check a help screen
  8. Verify Item Quantity for each item
  9. Provide the appropriate lead time
  10. Verify the customer's account properly
  11. Open the call within 5 seconds
  12. Use an empathy statement
  13. Offer a substitute item
  14. Verify the ship to address
  15. Verify an existing order properly
  16. Offer the sale
  17. Thank a customer for holding
  18. Offer a complete closing
  19. Shift +F7 to cycle warehouses
  20. FREE
  21. Restate
  22. Ask probing questions
  23. Offer Required Items
  24. Offer Associated Items
  25. Renumber packages properly