Build Rapport Absolutely Branding of the Call Take Action Can Do Attitude! Show Confidence Go the Extra Mile! How may I help you? Be Professional Positive Attitude We appreciate your business! Quality 1st! Show you Care! Thank you for Calling Own it! Opening of the Call Product Knowledge May I place you on hold? Service Oriented Customer Focused Not a problem! Are there any other concerns? Lasting Impression Thanks for holding! Build Rapport Absolutely Branding of the Call Take Action Can Do Attitude! Show Confidence Go the Extra Mile! How may I help you? Be Professional Positive Attitude We appreciate your business! Quality 1st! Show you Care! Thank you for Calling Own it! Opening of the Call Product Knowledge May I place you on hold? Service Oriented Customer Focused Not a problem! Are there any other concerns? Lasting Impression Thanks for holding!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Build Rapport
Absolutely
Branding of the Call
Take Action
Can Do Attitude!
Show Confidence
Go the Extra Mile!
How may I help you?
Be Professional
Positive Attitude
We appreciate your business!
Quality 1st!
Show you Care!
Thank you for Calling
Own it!
Opening of the Call
Product Knowledge
May I place you on hold?
Service
Oriented
Customer
Focused
Not a problem!
Are there any other concerns?
Lasting Impression
Thanks for holding!