Not a problem! Own it! Show you Care! Quality 1st! Are there any other concerns? Customer Focused Take Action We appreciate your business! May I place you on hold? How may I help you? Absolutely Branding of the Call Positive Attitude Be Professional Thank you for Calling Product Knowledge Thanks for holding! Service Oriented Go the Extra Mile! Lasting Impression Can Do Attitude! Build Rapport Show Confidence Opening of the Call Not a problem! Own it! Show you Care! Quality 1st! Are there any other concerns? Customer Focused Take Action We appreciate your business! May I place you on hold? How may I help you? Absolutely Branding of the Call Positive Attitude Be Professional Thank you for Calling Product Knowledge Thanks for holding! Service Oriented Go the Extra Mile! Lasting Impression Can Do Attitude! Build Rapport Show Confidence Opening of the Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Not a problem!
Own it!
Show you Care!
Quality 1st!
Are there any other concerns?
Customer
Focused
Take Action
We appreciate your business!
May I place you on hold?
How may I help you?
Absolutely
Branding of the Call
Positive Attitude
Be Professional
Thank you for Calling
Product Knowledge
Thanks for holding!
Service
Oriented
Go the Extra Mile!
Lasting Impression
Can Do Attitude!
Build Rapport
Show Confidence
Opening of the Call