Show you Care! Take Action How may I help you? Build Rapport Go the Extra Mile! Thanks for holding! Be Professional May I place you on hold? Absolutely Thank you for Calling We appreciate your business! Not a problem! Product Knowledge Own it! Customer Focused Are there any other concerns? Branding of the Call Positive Attitude Quality 1st! Can Do Attitude! Opening of the Call Show Confidence Service Oriented Lasting Impression Show you Care! Take Action How may I help you? Build Rapport Go the Extra Mile! Thanks for holding! Be Professional May I place you on hold? Absolutely Thank you for Calling We appreciate your business! Not a problem! Product Knowledge Own it! Customer Focused Are there any other concerns? Branding of the Call Positive Attitude Quality 1st! Can Do Attitude! Opening of the Call Show Confidence Service Oriented Lasting Impression
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Show you Care!
Take Action
How may I help you?
Build Rapport
Go the Extra Mile!
Thanks for holding!
Be Professional
May I place you on hold?
Absolutely
Thank you for Calling
We appreciate your business!
Not a problem!
Product Knowledge
Own it!
Customer
Focused
Are there any other concerns?
Branding of the Call
Positive Attitude
Quality 1st!
Can Do Attitude!
Opening of the Call
Show Confidence
Service
Oriented
Lasting Impression