Show you Care! Build Rapport Take Action Service Oriented Go the Extra Mile! Branding of the Call Not a problem! Opening of the Call Customer Focused Show Confidence Can Do Attitude! Are there any other concerns? Product Knowledge May I place you on hold? Thanks for holding! Absolutely How may I help you? Thank you for Calling Quality 1st! Be Professional Lasting Impression We appreciate your business! Own it! Positive Attitude Show you Care! Build Rapport Take Action Service Oriented Go the Extra Mile! Branding of the Call Not a problem! Opening of the Call Customer Focused Show Confidence Can Do Attitude! Are there any other concerns? Product Knowledge May I place you on hold? Thanks for holding! Absolutely How may I help you? Thank you for Calling Quality 1st! Be Professional Lasting Impression We appreciate your business! Own it! Positive Attitude
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Show you Care!
Build Rapport
Take Action
Service
Oriented
Go the Extra Mile!
Branding of the Call
Not a problem!
Opening of the Call
Customer
Focused
Show Confidence
Can Do Attitude!
Are there any other concerns?
Product Knowledge
May I place you on hold?
Thanks for holding!
Absolutely
How may I help you?
Thank you for Calling
Quality 1st!
Be Professional
Lasting Impression
We appreciate your business!
Own it!
Positive Attitude