Service Oriented Go the Extra Mile! Can Do Attitude! Take Action Show Confidence May I place you on hold? Show you Care! Build Rapport Thank you for Calling... Product Knowledge Positive Attitude Branding of the Call Customer Focused Be Professional Own it! Are there any other concerns? Absolutely! How may I help you? Not a problem! Opening of the call We appreciate your business! Lasting Impressions Quality 1st! Thanks for holding! Service Oriented Go the Extra Mile! Can Do Attitude! Take Action Show Confidence May I place you on hold? Show you Care! Build Rapport Thank you for Calling... Product Knowledge Positive Attitude Branding of the Call Customer Focused Be Professional Own it! Are there any other concerns? Absolutely! How may I help you? Not a problem! Opening of the call We appreciate your business! Lasting Impressions Quality 1st! Thanks for holding!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Service Oriented
Go the Extra Mile!
Can Do Attitude!
Take
Action
Show Confidence
May I place you on hold?
Show you Care!
Build
Rapport
Thank
you for
Calling...
Product Knowledge
Positive Attitude
Branding of the Call
Customer Focused
Be Professional
Own it!
Are there any other concerns?
Absolutely!
How may I help you?
Not a problem!
Opening of the call
We appreciate your business!
Lasting
Impressions
Quality
1st!
Thanks for holding!