Build Rapport Are there any other concerns? Thanks for holding! We appreciate your business! Go the Extra Mile! Show Confidence Quality 1st! How may I help you? Product Knowledge Service Oriented May I place you on hold? Positive Attitude Branding of the Call Opening of the call Thank you for Calling... Can Do Attitude! Absolutely! Customer Focused Own it! Lasting Impressions Not a problem! Be Professional Show you Care! Take Action Build Rapport Are there any other concerns? Thanks for holding! We appreciate your business! Go the Extra Mile! Show Confidence Quality 1st! How may I help you? Product Knowledge Service Oriented May I place you on hold? Positive Attitude Branding of the Call Opening of the call Thank you for Calling... Can Do Attitude! Absolutely! Customer Focused Own it! Lasting Impressions Not a problem! Be Professional Show you Care! Take Action
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Build
Rapport
Are there any other concerns?
Thanks for holding!
We appreciate your business!
Go the Extra Mile!
Show Confidence
Quality
1st!
How may I help you?
Product Knowledge
Service Oriented
May I place you on hold?
Positive Attitude
Branding of the Call
Opening of the call
Thank
you for
Calling...
Can Do Attitude!
Absolutely!
Customer Focused
Own it!
Lasting
Impressions
Not a problem!
Be Professional
Show you Care!
Take
Action