Be Professional Thank you for Calling... Lasting Impressions Build Rapport Are there any other concerns? Service Oriented Not a problem! Go the Extra Mile! Opening of the call Show you Care! Branding of the Call Show Confidence Positive Attitude Quality 1st! Can Do Attitude! Thanks for holding! Product Knowledge Own it! Take Action We appreciate your business! Customer Focused May I place you on hold? Absolutely! How may I help you? Be Professional Thank you for Calling... Lasting Impressions Build Rapport Are there any other concerns? Service Oriented Not a problem! Go the Extra Mile! Opening of the call Show you Care! Branding of the Call Show Confidence Positive Attitude Quality 1st! Can Do Attitude! Thanks for holding! Product Knowledge Own it! Take Action We appreciate your business! Customer Focused May I place you on hold? Absolutely! How may I help you?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Be Professional
Thank
you for
Calling...
Lasting
Impressions
Build
Rapport
Are there any other concerns?
Service Oriented
Not a problem!
Go the Extra Mile!
Opening of the call
Show you Care!
Branding of the Call
Show Confidence
Positive Attitude
Quality
1st!
Can Do Attitude!
Thanks for holding!
Product Knowledge
Own it!
Take
Action
We appreciate your business!
Customer Focused
May I place you on hold?
Absolutely!
How may I help you?