BeProfessionalThankyou forCalling...LastingImpressionsBuildRapportAre thereany otherconcerns?ServiceOrientedNot aproblem!Go theExtraMile!Openingof thecallShowyouCare!Brandingof theCallShowConfidencePositiveAttitudeQuality1st!Can DoAttitude!Thanksforholding!ProductKnowledgeOwnit!TakeActionWeappreciateyourbusiness!CustomerFocusedMay Iplace youon hold?Absolutely!How mayI helpyou?BeProfessionalThankyou forCalling...LastingImpressionsBuildRapportAre thereany otherconcerns?ServiceOrientedNot aproblem!Go theExtraMile!Openingof thecallShowyouCare!Brandingof theCallShowConfidencePositiveAttitudeQuality1st!Can DoAttitude!Thanksforholding!ProductKnowledgeOwnit!TakeActionWeappreciateyourbusiness!CustomerFocusedMay Iplace youon hold?Absolutely!How mayI helpyou?

Norcross Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be Professional
  2. Thank you for Calling...
  3. Lasting Impressions
  4. Build Rapport
  5. Are there any other concerns?
  6. Service Oriented
  7. Not a problem!
  8. Go the Extra Mile!
  9. Opening of the call
  10. Show you Care!
  11. Branding of the Call
  12. Show Confidence
  13. Positive Attitude
  14. Quality 1st!
  15. Can Do Attitude!
  16. Thanks for holding!
  17. Product Knowledge
  18. Own it!
  19. Take Action
  20. We appreciate your business!
  21. Customer Focused
  22. May I place you on hold?
  23. Absolutely!
  24. How may I help you?