Quality1st!ShowConfidenceTakeActionPositiveAttitudeOwnit!ServiceOrientedBuildRapportMay Iplace youon hold?Thankyou forCalling...Brandingof theCallHow mayI helpyou?Openingof thecallProductKnowledgeCan DoAttitude!Not aproblem!BeProfessionalLastingImpressionsShowyouCare!Go theExtraMile!Weappreciateyourbusiness!CustomerFocusedThanksforholding!Absolutely!Are thereany otherconcerns?Quality1st!ShowConfidenceTakeActionPositiveAttitudeOwnit!ServiceOrientedBuildRapportMay Iplace youon hold?Thankyou forCalling...Brandingof theCallHow mayI helpyou?Openingof thecallProductKnowledgeCan DoAttitude!Not aproblem!BeProfessionalLastingImpressionsShowyouCare!Go theExtraMile!Weappreciateyourbusiness!CustomerFocusedThanksforholding!Absolutely!Are thereany otherconcerns?

Norcross Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quality 1st!
  2. Show Confidence
  3. Take Action
  4. Positive Attitude
  5. Own it!
  6. Service Oriented
  7. Build Rapport
  8. May I place you on hold?
  9. Thank you for Calling...
  10. Branding of the Call
  11. How may I help you?
  12. Opening of the call
  13. Product Knowledge
  14. Can Do Attitude!
  15. Not a problem!
  16. Be Professional
  17. Lasting Impressions
  18. Show you Care!
  19. Go the Extra Mile!
  20. We appreciate your business!
  21. Customer Focused
  22. Thanks for holding!
  23. Absolutely!
  24. Are there any other concerns?