Positive Attitude Not a problem! Own it! Customer Focused Product Knowledge How may I help you? Opening of the call Take Action Be Professional We appreciate your business! Quality 1st! Go the Extra Mile! Are there any other concerns? Absolutely! Service Oriented Lasting Impressions May I place you on hold? Show you Care! Can Do Attitude! Build Rapport Show Confidence Thanks for holding! Thank you for Calling... Branding of the Call Positive Attitude Not a problem! Own it! Customer Focused Product Knowledge How may I help you? Opening of the call Take Action Be Professional We appreciate your business! Quality 1st! Go the Extra Mile! Are there any other concerns? Absolutely! Service Oriented Lasting Impressions May I place you on hold? Show you Care! Can Do Attitude! Build Rapport Show Confidence Thanks for holding! Thank you for Calling... Branding of the Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Positive Attitude
Not a problem!
Own it!
Customer Focused
Product Knowledge
How may I help you?
Opening of the call
Take
Action
Be Professional
We appreciate your business!
Quality
1st!
Go the Extra Mile!
Are there any other concerns?
Absolutely!
Service Oriented
Lasting
Impressions
May I place you on hold?
Show you Care!
Can Do Attitude!
Build
Rapport
Show Confidence
Thanks for holding!
Thank
you for
Calling...
Branding of the Call