Opening of the call May I place you on hold? Not a problem! Are there any other concerns? Customer Focused Positive Attitude Own it! Branding of the Call Go the Extra Mile! Be Professional Lasting Impressions Build Rapport How may I help you? Show you Care! We appreciate your business! Absolutely! Product Knowledge Show Confidence Thank you for Calling... Service Oriented Thanks for holding! Take Action Can Do Attitude! Quality 1st! Opening of the call May I place you on hold? Not a problem! Are there any other concerns? Customer Focused Positive Attitude Own it! Branding of the Call Go the Extra Mile! Be Professional Lasting Impressions Build Rapport How may I help you? Show you Care! We appreciate your business! Absolutely! Product Knowledge Show Confidence Thank you for Calling... Service Oriented Thanks for holding! Take Action Can Do Attitude! Quality 1st!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Opening of the call
May I place you on hold?
Not a problem!
Are there any other concerns?
Customer Focused
Positive Attitude
Own it!
Branding of the Call
Go the Extra Mile!
Be Professional
Lasting
Impressions
Build
Rapport
How may I help you?
Show you Care!
We appreciate your business!
Absolutely!
Product Knowledge
Show Confidence
Thank
you for
Calling...
Service Oriented
Thanks for holding!
Take
Action
Can Do Attitude!
Quality
1st!