Branding of the Call Show you Care! Thanks for holding! Go the Extra Mile! Thank you for Calling... Service Oriented Build Rapport May I place you on hold? Can Do Attitude! Are there any other concerns? Customer Focused Product Knowledge Opening of the call Not a problem! Be Professional Absolutely! Positive Attitude How may I help you? We appreciate your business! Own it! Quality 1st! Take Action Lasting Impressions Show Confidence Branding of the Call Show you Care! Thanks for holding! Go the Extra Mile! Thank you for Calling... Service Oriented Build Rapport May I place you on hold? Can Do Attitude! Are there any other concerns? Customer Focused Product Knowledge Opening of the call Not a problem! Be Professional Absolutely! Positive Attitude How may I help you? We appreciate your business! Own it! Quality 1st! Take Action Lasting Impressions Show Confidence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Branding of the Call
Show you Care!
Thanks for holding!
Go the Extra Mile!
Thank
you for
Calling...
Service Oriented
Build
Rapport
May I place you on hold?
Can Do Attitude!
Are there any other concerns?
Customer Focused
Product Knowledge
Opening of the call
Not a problem!
Be Professional
Absolutely!
Positive Attitude
How may I help you?
We appreciate your business!
Own it!
Quality
1st!
Take
Action
Lasting
Impressions
Show Confidence