Quality 1st! Show Confidence Take Action Positive Attitude Own it! Service Oriented Build Rapport May I place you on hold? Thank you for Calling... Branding of the Call How may I help you? Opening of the call Product Knowledge Can Do Attitude! Not a problem! Be Professional Lasting Impressions Show you Care! Go the Extra Mile! We appreciate your business! Customer Focused Thanks for holding! Absolutely! Are there any other concerns? Quality 1st! Show Confidence Take Action Positive Attitude Own it! Service Oriented Build Rapport May I place you on hold? Thank you for Calling... Branding of the Call How may I help you? Opening of the call Product Knowledge Can Do Attitude! Not a problem! Be Professional Lasting Impressions Show you Care! Go the Extra Mile! We appreciate your business! Customer Focused Thanks for holding! Absolutely! Are there any other concerns?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Quality
1st!
Show Confidence
Take
Action
Positive Attitude
Own it!
Service Oriented
Build
Rapport
May I place you on hold?
Thank
you for
Calling...
Branding of the Call
How may I help you?
Opening of the call
Product Knowledge
Can Do Attitude!
Not a problem!
Be Professional
Lasting
Impressions
Show you Care!
Go the Extra Mile!
We appreciate your business!
Customer Focused
Thanks for holding!
Absolutely!
Are there any other concerns?