LastingImpressionsCustomerFocusedAbsolutely!May Iplace youon hold?ShowyouCare!BuildRapportWeappreciateyourbusiness!BeProfessionalBrandingof theCallOpeningof thecallQuality1st!Ownit!ServiceOrientedProductKnowledgeThanksforholding!Go theExtraMile!Are thereany otherconcerns?How mayI helpyou?ShowConfidenceThankyou forCalling...Not aproblem!PositiveAttitudeCan DoAttitude!TakeActionLastingImpressionsCustomerFocusedAbsolutely!May Iplace youon hold?ShowyouCare!BuildRapportWeappreciateyourbusiness!BeProfessionalBrandingof theCallOpeningof thecallQuality1st!Ownit!ServiceOrientedProductKnowledgeThanksforholding!Go theExtraMile!Are thereany otherconcerns?How mayI helpyou?ShowConfidenceThankyou forCalling...Not aproblem!PositiveAttitudeCan DoAttitude!TakeAction

Norcross Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lasting Impressions
  2. Customer Focused
  3. Absolutely!
  4. May I place you on hold?
  5. Show you Care!
  6. Build Rapport
  7. We appreciate your business!
  8. Be Professional
  9. Branding of the Call
  10. Opening of the call
  11. Quality 1st!
  12. Own it!
  13. Service Oriented
  14. Product Knowledge
  15. Thanks for holding!
  16. Go the Extra Mile!
  17. Are there any other concerns?
  18. How may I help you?
  19. Show Confidence
  20. Thank you for Calling...
  21. Not a problem!
  22. Positive Attitude
  23. Can Do Attitude!
  24. Take Action