ServiceOrientedMay Iplace youon hold?Ownit!Openingof thecallBuildRapportShowConfidenceWeappreciateyourbusiness!PositiveAttitudeAbsolutely!Are thereany otherconcerns?CustomerFocusedProductKnowledgeGo theExtraMile!How mayI helpyou?ShowyouCare!Can DoAttitude!Not aproblem!Thanksforholding!TakeActionBeProfessionalBrandingof theCallThankyou forCalling...Quality1st!LastingImpressionsServiceOrientedMay Iplace youon hold?Ownit!Openingof thecallBuildRapportShowConfidenceWeappreciateyourbusiness!PositiveAttitudeAbsolutely!Are thereany otherconcerns?CustomerFocusedProductKnowledgeGo theExtraMile!How mayI helpyou?ShowyouCare!Can DoAttitude!Not aproblem!Thanksforholding!TakeActionBeProfessionalBrandingof theCallThankyou forCalling...Quality1st!LastingImpressions

Norcross Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service Oriented
  2. May I place you on hold?
  3. Own it!
  4. Opening of the call
  5. Build Rapport
  6. Show Confidence
  7. We appreciate your business!
  8. Positive Attitude
  9. Absolutely!
  10. Are there any other concerns?
  11. Customer Focused
  12. Product Knowledge
  13. Go the Extra Mile!
  14. How may I help you?
  15. Show you Care!
  16. Can Do Attitude!
  17. Not a problem!
  18. Thanks for holding!
  19. Take Action
  20. Be Professional
  21. Branding of the Call
  22. Thank you for Calling...
  23. Quality 1st!
  24. Lasting Impressions