Complete 1 Discover Course Finalize Time Below 5% 100% Quality Finalize Time Below 4% CSAT Above 90% for Week 23 Shared best practice on WP group page 100% CSAT for Week 24 5+ CSAT comment acknowledging your service Finalize Time Below 3% 3 CSAT comment acknowledging your service 100% Empathy Guideline adherence 100% QA: Reminder adherence Above 95% 100% QA Notes Above 95% Quality CPI Above Peer Average Finalize Time Below 4% for Week 24 CSAT Above 90% CPI above Peer for all Channels 100% CSAT Complete 3+ discover courses CPI Above Peer for Week 23 Adherence Above 90% CSAT Above 85% Complete 1 Discover Course Finalize Time Below 5% 100% Quality Finalize Time Below 4% CSAT Above 90% for Week 23 Shared best practice on WP group page 100% CSAT for Week 24 5+ CSAT comment acknowledging your service Finalize Time Below 3% 3 CSAT comment acknowledging your service 100% Empathy Guideline adherence 100% QA: Reminder adherence Above 95% 100% QA Notes Above 95% Quality CPI Above Peer Average Finalize Time Below 4% for Week 24 CSAT Above 90% CPI above Peer for all Channels 100% CSAT Complete 3+ discover courses CPI Above Peer for Week 23 Adherence Above 90% CSAT Above 85%
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Complete 1 Discover Course
O-Finalize Time Below 5%
B-100% Quality
N-Finalize Time Below 4%
I-CSAT Above 90% for Week 23
I-Shared best practice on WP group page
B-100% CSAT for Week 24
I-5+ CSAT comment acknowledging your service
I-Finalize Time Below 3%
G-3 CSAT comment acknowledging your service
I-100% Empathy Guideline adherence
N-100% QA: Reminder
O-adherence
Above 95%
B-100% QA Notes
G-Above 95% Quality
O-CPI Above Peer Average
O-Finalize Time Below 4% for Week 24
B-CSAT Above 90%
N-CPI above Peer for all Channels
G-100% CSAT
N-Complete 3+ discover courses
O-CPI Above Peer for Week 23
B-Adherence Above 90%
G-CSAT Above 85%