NoSecurityViolationFinalizeTimeBelow10%CPI abovePeer for allChannelsCPIAbovePeerCSATAbove90% forWeek 19100%CSAT forWeek 20FinalizeTimeBelow 5%CPIAbovePeerAverage3 CSATcommentacknowledgingyour serviceCSATAbove90%Shared bestpractice onWP grouppageAbove95%QualityFinalizeTimeBelow15%100%QualityadherenceAbove95%5+ CSATcommentacknowledgingyour serviceCSATAbove85%100% QAUnderstandingAdherenceAbove90%Complete1DiscoverCourseComplete3+discovercourses100%CSAT100% QAGuidelineadherenceFinalizeTime Below10% forweek 20NoSecurityViolationFinalizeTimeBelow10%CPI abovePeer for allChannelsCPIAbovePeerCSATAbove90% forWeek 19100%CSAT forWeek 20FinalizeTimeBelow 5%CPIAbovePeerAverage3 CSATcommentacknowledgingyour serviceCSATAbove90%Shared bestpractice onWP grouppageAbove95%QualityFinalizeTimeBelow15%100%QualityadherenceAbove95%5+ CSATcommentacknowledgingyour serviceCSATAbove85%100% QAUnderstandingAdherenceAbove90%Complete1DiscoverCourseComplete3+discovercourses100%CSAT100% QAGuidelineadherenceFinalizeTime Below10% forweek 20

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Security Violation
  2. Finalize Time Below 10%
  3. CPI above Peer for all Channels
  4. CPI Above Peer
  5. CSAT Above 90% for Week 19
  6. 100% CSAT for Week 20
  7. Finalize Time Below 5%
  8. CPI Above Peer Average
  9. 3 CSAT comment acknowledging your service
  10. CSAT Above 90%
  11. Shared best practice on WP group page
  12. Above 95% Quality
  13. Finalize Time Below 15%
  14. 100% Quality
  15. adherence Above 95%
  16. 5+ CSAT comment acknowledging your service
  17. CSAT Above 85%
  18. 100% QA Understanding
  19. Adherence Above 90%
  20. Complete 1 Discover Course
  21. Complete 3+ discover courses
  22. 100% CSAT
  23. 100% QA Guideline adherence
  24. Finalize Time Below 10% for week 20