100% QAGuidelineadherence100% QAUnderstandingCPIAbovePeerAverage100%CSATCSATAbove85%Complete1DiscoverCourse100%QualityComplete3+discovercourses5+ CSATcommentacknowledgingyour serviceCSATAbove90%FinalizeTimeBelow15%CPI abovePeer for allChannelsAdherenceAbove90%Shared bestpractice onWP grouppage100%CSAT forWeek 20CPIAbovePeerFinalizeTimeBelow 5%Above95%QualityadherenceAbove95%NoSecurityViolation3 CSATcommentacknowledgingyour serviceCSATAbove90% forWeek 19FinalizeTime Below10% forweek 20FinalizeTimeBelow10%100% QAGuidelineadherence100% QAUnderstandingCPIAbovePeerAverage100%CSATCSATAbove85%Complete1DiscoverCourse100%QualityComplete3+discovercourses5+ CSATcommentacknowledgingyour serviceCSATAbove90%FinalizeTimeBelow15%CPI abovePeer for allChannelsAdherenceAbove90%Shared bestpractice onWP grouppage100%CSAT forWeek 20CPIAbovePeerFinalizeTimeBelow 5%Above95%QualityadherenceAbove95%NoSecurityViolation3 CSATcommentacknowledgingyour serviceCSATAbove90% forWeek 19FinalizeTime Below10% forweek 20FinalizeTimeBelow10%

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% QA Guideline adherence
  2. 100% QA Understanding
  3. CPI Above Peer Average
  4. 100% CSAT
  5. CSAT Above 85%
  6. Complete 1 Discover Course
  7. 100% Quality
  8. Complete 3+ discover courses
  9. 5+ CSAT comment acknowledging your service
  10. CSAT Above 90%
  11. Finalize Time Below 15%
  12. CPI above Peer for all Channels
  13. Adherence Above 90%
  14. Shared best practice on WP group page
  15. 100% CSAT for Week 20
  16. CPI Above Peer
  17. Finalize Time Below 5%
  18. Above 95% Quality
  19. adherence Above 95%
  20. No Security Violation
  21. 3 CSAT comment acknowledging your service
  22. CSAT Above 90% for Week 19
  23. Finalize Time Below 10% for week 20
  24. Finalize Time Below 10%