100%CSAT forWeek 20Shared bestpractice onWP grouppageadherenceAbove95%FinalizeTimeBelow15%100% QAGuidelineadherenceCSATAbove90%CSATAbove85%3 CSATcommentacknowledgingyour service100% QAUnderstandingCPI abovePeer for allChannelsFinalizeTime Below10% forweek 20100%CSATAdherenceAbove90%Complete1DiscoverCourseCSATAbove90% forWeek 19Above95%Quality100%QualityComplete3+discovercoursesFinalizeTimeBelow10%CPIAbovePeerFinalizeTimeBelow 5%CPIAbovePeerAverage5+ CSATcommentacknowledgingyour serviceNoSecurityViolation100%CSAT forWeek 20Shared bestpractice onWP grouppageadherenceAbove95%FinalizeTimeBelow15%100% QAGuidelineadherenceCSATAbove90%CSATAbove85%3 CSATcommentacknowledgingyour service100% QAUnderstandingCPI abovePeer for allChannelsFinalizeTime Below10% forweek 20100%CSATAdherenceAbove90%Complete1DiscoverCourseCSATAbove90% forWeek 19Above95%Quality100%QualityComplete3+discovercoursesFinalizeTimeBelow10%CPIAbovePeerFinalizeTimeBelow 5%CPIAbovePeerAverage5+ CSATcommentacknowledgingyour serviceNoSecurityViolation

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% CSAT for Week 20
  2. Shared best practice on WP group page
  3. adherence Above 95%
  4. Finalize Time Below 15%
  5. 100% QA Guideline adherence
  6. CSAT Above 90%
  7. CSAT Above 85%
  8. 3 CSAT comment acknowledging your service
  9. 100% QA Understanding
  10. CPI above Peer for all Channels
  11. Finalize Time Below 10% for week 20
  12. 100% CSAT
  13. Adherence Above 90%
  14. Complete 1 Discover Course
  15. CSAT Above 90% for Week 19
  16. Above 95% Quality
  17. 100% Quality
  18. Complete 3+ discover courses
  19. Finalize Time Below 10%
  20. CPI Above Peer
  21. Finalize Time Below 5%
  22. CPI Above Peer Average
  23. 5+ CSAT comment acknowledging your service
  24. No Security Violation