AdherenceAbove90%3 CSATcommentacknowledgingyour serviceCPIAbovePeerCSATAbove85%adherenceAbove95%FinalizeTimeBelow 5%100% QAGuidelineadherenceShared bestpractice onWP grouppage5+ CSATcommentacknowledgingyour serviceAbove95%QualityFinalizeTime Below10% forweek 20Complete3+discovercoursesCPI abovePeer for allChannelsComplete1DiscoverCourse100% QAUnderstanding100%CSAT forWeek 20CSATAbove90% forWeek 19FinalizeTimeBelow10%CPIAbovePeerAverageFinalizeTimeBelow15%NoSecurityViolation100%CSATCSATAbove90%100%QualityAdherenceAbove90%3 CSATcommentacknowledgingyour serviceCPIAbovePeerCSATAbove85%adherenceAbove95%FinalizeTimeBelow 5%100% QAGuidelineadherenceShared bestpractice onWP grouppage5+ CSATcommentacknowledgingyour serviceAbove95%QualityFinalizeTime Below10% forweek 20Complete3+discovercoursesCPI abovePeer for allChannelsComplete1DiscoverCourse100% QAUnderstanding100%CSAT forWeek 20CSATAbove90% forWeek 19FinalizeTimeBelow10%CPIAbovePeerAverageFinalizeTimeBelow15%NoSecurityViolation100%CSATCSATAbove90%100%Quality

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adherence Above 90%
  2. 3 CSAT comment acknowledging your service
  3. CPI Above Peer
  4. CSAT Above 85%
  5. adherence Above 95%
  6. Finalize Time Below 5%
  7. 100% QA Guideline adherence
  8. Shared best practice on WP group page
  9. 5+ CSAT comment acknowledging your service
  10. Above 95% Quality
  11. Finalize Time Below 10% for week 20
  12. Complete 3+ discover courses
  13. CPI above Peer for all Channels
  14. Complete 1 Discover Course
  15. 100% QA Understanding
  16. 100% CSAT for Week 20
  17. CSAT Above 90% for Week 19
  18. Finalize Time Below 10%
  19. CPI Above Peer Average
  20. Finalize Time Below 15%
  21. No Security Violation
  22. 100% CSAT
  23. CSAT Above 90%
  24. 100% Quality