NoSecurityViolationAbove95%Quality100% QAUnderstandingFinalizeTime Below10% forweek 20CPIAbovePeer3 CSATcommentacknowledgingyour serviceCSATAbove90%5+ CSATcommentacknowledgingyour serviceAdherenceAbove90%100%CSAT forWeek 20Shared bestpractice onWP grouppageCSATAbove90% forWeek 19CPIAbovePeerAverageFinalizeTimeBelow15%FinalizeTimeBelow10%CSATAbove85%Complete1DiscoverCourseFinalizeTimeBelow 5%CPI abovePeer for allChannelsComplete3+discovercourses100% QAGuidelineadherence100%Quality100%CSATadherenceAbove95%NoSecurityViolationAbove95%Quality100% QAUnderstandingFinalizeTime Below10% forweek 20CPIAbovePeer3 CSATcommentacknowledgingyour serviceCSATAbove90%5+ CSATcommentacknowledgingyour serviceAdherenceAbove90%100%CSAT forWeek 20Shared bestpractice onWP grouppageCSATAbove90% forWeek 19CPIAbovePeerAverageFinalizeTimeBelow15%FinalizeTimeBelow10%CSATAbove85%Complete1DiscoverCourseFinalizeTimeBelow 5%CPI abovePeer for allChannelsComplete3+discovercourses100% QAGuidelineadherence100%Quality100%CSATadherenceAbove95%

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Security Violation
  2. Above 95% Quality
  3. 100% QA Understanding
  4. Finalize Time Below 10% for week 20
  5. CPI Above Peer
  6. 3 CSAT comment acknowledging your service
  7. CSAT Above 90%
  8. 5+ CSAT comment acknowledging your service
  9. Adherence Above 90%
  10. 100% CSAT for Week 20
  11. Shared best practice on WP group page
  12. CSAT Above 90% for Week 19
  13. CPI Above Peer Average
  14. Finalize Time Below 15%
  15. Finalize Time Below 10%
  16. CSAT Above 85%
  17. Complete 1 Discover Course
  18. Finalize Time Below 5%
  19. CPI above Peer for all Channels
  20. Complete 3+ discover courses
  21. 100% QA Guideline adherence
  22. 100% Quality
  23. 100% CSAT
  24. adherence Above 95%