100%QANotes100%CSATComplete3+DiscovercoursesCPI abovePeer for allchannelsFinalizeTimebelow 5%CPIAbovePeer forWeek 23FinalizeTimebelow 4% 100%QA:ReminderComplete1DiscoverCourseCSATAbove85% FinalizeTimebelow 3%3 CSATcommentacknowledgingyour serviceAdherenceAbove95%5+ CSATcommentacknowledgingyour servicesCSATAbove90% forweek 231AdherenceAbove 90%100%CSAT forWeek 24100%Quality100%EmpathyGuidelineAdherenceFinalizeTime Below4% for week24CSATAbove90%CPIAbovepeeraverageAbove95%QualityShared bestpractice onWP grouppage100%QANotes100%CSATComplete3+DiscovercoursesCPI abovePeer for allchannelsFinalizeTimebelow 5%CPIAbovePeer forWeek 23FinalizeTimebelow 4% 100%QA:ReminderComplete1DiscoverCourseCSATAbove85% FinalizeTimebelow 3%3 CSATcommentacknowledgingyour serviceAdherenceAbove95%5+ CSATcommentacknowledgingyour servicesCSATAbove90% forweek 231AdherenceAbove 90%100%CSAT forWeek 24100%Quality100%EmpathyGuidelineAdherenceFinalizeTime Below4% for week24CSATAbove90%CPIAbovepeeraverageAbove95%QualityShared bestpractice onWP grouppage

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% QA Notes
  2. 100% CSAT
  3. Complete 3+ Discover courses
  4. CPI above Peer for all channels
  5. Finalize Time below 5%
  6. CPI Above Peer for Week 23
  7. Finalize Time below 4%
  8. 100% QA: Reminder
  9. Complete 1 Discover Course
  10. CSAT Above 85%
  11. Finalize Time below 3%
  12. 3 CSAT comment acknowledging your service
  13. Adherence Above 95%
  14. 5+ CSAT comment acknowledging your services
  15. CSAT Above 90% for week 23
  16. 1Adherence Above 90%
  17. 100% CSAT for Week 24
  18. 100% Quality
  19. 100% Empathy Guideline Adherence
  20. Finalize Time Below 4% for week 24
  21. CSAT Above 90%
  22. CPI Above peer average
  23. Above 95% Quality
  24. Shared best practice on WP group page