100%Quality3 CSATcommentacknowledgingyour serviceComplete3+DiscovercoursesCSATAbove85% CSATAbove90% forweek 23AdherenceAbove95%CPIAbovePeer forWeek 23FinalizeTimebelow 3%Above95%QualityFinalizeTimebelow 5%1AdherenceAbove 90%100%CSAT100%EmpathyGuidelineAdherenceFinalizeTimebelow 4% 100%QANotesCPI abovePeer for allchannelsShared bestpractice onWP grouppage5+ CSATcommentacknowledgingyour services100%CSAT forWeek 24CPIAbovepeeraverage100%QA:ReminderComplete1DiscoverCourseCSATAbove90%FinalizeTime Below4% for week24100%Quality3 CSATcommentacknowledgingyour serviceComplete3+DiscovercoursesCSATAbove85% CSATAbove90% forweek 23AdherenceAbove95%CPIAbovePeer forWeek 23FinalizeTimebelow 3%Above95%QualityFinalizeTimebelow 5%1AdherenceAbove 90%100%CSAT100%EmpathyGuidelineAdherenceFinalizeTimebelow 4% 100%QANotesCPI abovePeer for allchannelsShared bestpractice onWP grouppage5+ CSATcommentacknowledgingyour services100%CSAT forWeek 24CPIAbovepeeraverage100%QA:ReminderComplete1DiscoverCourseCSATAbove90%FinalizeTime Below4% for week24

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Quality
  2. 3 CSAT comment acknowledging your service
  3. Complete 3+ Discover courses
  4. CSAT Above 85%
  5. CSAT Above 90% for week 23
  6. Adherence Above 95%
  7. CPI Above Peer for Week 23
  8. Finalize Time below 3%
  9. Above 95% Quality
  10. Finalize Time below 5%
  11. 1Adherence Above 90%
  12. 100% CSAT
  13. 100% Empathy Guideline Adherence
  14. Finalize Time below 4%
  15. 100% QA Notes
  16. CPI above Peer for all channels
  17. Shared best practice on WP group page
  18. 5+ CSAT comment acknowledging your services
  19. 100% CSAT for Week 24
  20. CPI Above peer average
  21. 100% QA: Reminder
  22. Complete 1 Discover Course
  23. CSAT Above 90%
  24. Finalize Time Below 4% for week 24