3 CSATcommentacknowledgingyour serviceCSATAbove85% 100%EmpathyGuidelineAdherenceCPIAbovepeeraverageAbove95%QualityCPI abovePeer for allchannelsAdherenceAbove95%Shared bestpractice onWP grouppageFinalizeTimebelow 3%5+ CSATcommentacknowledgingyour servicesCSATAbove90% forweek 23CPIAbovePeer forWeek 23100%QualityFinalizeTimebelow 4% 100%QA:Reminder1AdherenceAbove 90%Complete1DiscoverCourseComplete3+Discovercourses100%QANotes100%CSATFinalizeTime Below4% for week24100%CSAT forWeek 24FinalizeTimebelow 5%CSATAbove90%3 CSATcommentacknowledgingyour serviceCSATAbove85% 100%EmpathyGuidelineAdherenceCPIAbovepeeraverageAbove95%QualityCPI abovePeer for allchannelsAdherenceAbove95%Shared bestpractice onWP grouppageFinalizeTimebelow 3%5+ CSATcommentacknowledgingyour servicesCSATAbove90% forweek 23CPIAbovePeer forWeek 23100%QualityFinalizeTimebelow 4% 100%QA:Reminder1AdherenceAbove 90%Complete1DiscoverCourseComplete3+Discovercourses100%QANotes100%CSATFinalizeTime Below4% for week24100%CSAT forWeek 24FinalizeTimebelow 5%CSATAbove90%

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 3 CSAT comment acknowledging your service
  2. CSAT Above 85%
  3. 100% Empathy Guideline Adherence
  4. CPI Above peer average
  5. Above 95% Quality
  6. CPI above Peer for all channels
  7. Adherence Above 95%
  8. Shared best practice on WP group page
  9. Finalize Time below 3%
  10. 5+ CSAT comment acknowledging your services
  11. CSAT Above 90% for week 23
  12. CPI Above Peer for Week 23
  13. 100% Quality
  14. Finalize Time below 4%
  15. 100% QA: Reminder
  16. 1Adherence Above 90%
  17. Complete 1 Discover Course
  18. Complete 3+ Discover courses
  19. 100% QA Notes
  20. 100% CSAT
  21. Finalize Time Below 4% for week 24
  22. 100% CSAT for Week 24
  23. Finalize Time below 5%
  24. CSAT Above 90%