CSATAbove90% forweek 23100%QA:Reminder3 CSATcommentacknowledgingyour serviceFinalizeTime Below4% for week24Complete1DiscoverCourseCSATAbove90%FinalizeTimebelow 4% 5+ CSATcommentacknowledgingyour services100%CSAT forWeek 24FinalizeTimebelow 3%1AdherenceAbove 90%AdherenceAbove95%100%EmpathyGuidelineAdherenceCSATAbove85% CPI abovePeer for allchannelsAbove95%QualityComplete3+DiscovercoursesShared bestpractice onWP grouppage100%Quality100%CSATFinalizeTimebelow 5%100%QANotesCPIAbovepeeraverageCPIAbovePeer forWeek 23CSATAbove90% forweek 23100%QA:Reminder3 CSATcommentacknowledgingyour serviceFinalizeTime Below4% for week24Complete1DiscoverCourseCSATAbove90%FinalizeTimebelow 4% 5+ CSATcommentacknowledgingyour services100%CSAT forWeek 24FinalizeTimebelow 3%1AdherenceAbove 90%AdherenceAbove95%100%EmpathyGuidelineAdherenceCSATAbove85% CPI abovePeer for allchannelsAbove95%QualityComplete3+DiscovercoursesShared bestpractice onWP grouppage100%Quality100%CSATFinalizeTimebelow 5%100%QANotesCPIAbovepeeraverageCPIAbovePeer forWeek 23

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CSAT Above 90% for week 23
  2. 100% QA: Reminder
  3. 3 CSAT comment acknowledging your service
  4. Finalize Time Below 4% for week 24
  5. Complete 1 Discover Course
  6. CSAT Above 90%
  7. Finalize Time below 4%
  8. 5+ CSAT comment acknowledging your services
  9. 100% CSAT for Week 24
  10. Finalize Time below 3%
  11. 1Adherence Above 90%
  12. Adherence Above 95%
  13. 100% Empathy Guideline Adherence
  14. CSAT Above 85%
  15. CPI above Peer for all channels
  16. Above 95% Quality
  17. Complete 3+ Discover courses
  18. Shared best practice on WP group page
  19. 100% Quality
  20. 100% CSAT
  21. Finalize Time below 5%
  22. 100% QA Notes
  23. CPI Above peer average
  24. CPI Above Peer for Week 23