100%CSAT forWeek 241AdherenceAbove 90%3 CSATcommentacknowledgingyour serviceCPIAbovePeer forWeek 23Complete1DiscoverCourseFinalizeTimebelow 3%CPI abovePeer for allchannelsFinalizeTimebelow 5%FinalizeTimebelow 4% Shared bestpractice onWP grouppage100%QA:Reminder5+ CSATcommentacknowledgingyour servicesCSATAbove90%CSATAbove90% forweek 23100%CSATAdherenceAbove95%100%EmpathyGuidelineAdherence100%QANotesCSATAbove85% FinalizeTime Below4% for week24CPIAbovepeeraverageAbove95%QualityComplete3+Discovercourses100%Quality100%CSAT forWeek 241AdherenceAbove 90%3 CSATcommentacknowledgingyour serviceCPIAbovePeer forWeek 23Complete1DiscoverCourseFinalizeTimebelow 3%CPI abovePeer for allchannelsFinalizeTimebelow 5%FinalizeTimebelow 4% Shared bestpractice onWP grouppage100%QA:Reminder5+ CSATcommentacknowledgingyour servicesCSATAbove90%CSATAbove90% forweek 23100%CSATAdherenceAbove95%100%EmpathyGuidelineAdherence100%QANotesCSATAbove85% FinalizeTime Below4% for week24CPIAbovepeeraverageAbove95%QualityComplete3+Discovercourses100%Quality

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% CSAT for Week 24
  2. 1Adherence Above 90%
  3. 3 CSAT comment acknowledging your service
  4. CPI Above Peer for Week 23
  5. Complete 1 Discover Course
  6. Finalize Time below 3%
  7. CPI above Peer for all channels
  8. Finalize Time below 5%
  9. Finalize Time below 4%
  10. Shared best practice on WP group page
  11. 100% QA: Reminder
  12. 5+ CSAT comment acknowledging your services
  13. CSAT Above 90%
  14. CSAT Above 90% for week 23
  15. 100% CSAT
  16. Adherence Above 95%
  17. 100% Empathy Guideline Adherence
  18. 100% QA Notes
  19. CSAT Above 85%
  20. Finalize Time Below 4% for week 24
  21. CPI Above peer average
  22. Above 95% Quality
  23. Complete 3+ Discover courses
  24. 100% Quality