Above 95% Quality CSAT Above 85% CPI Above peer average 3 CSAT comment acknowledging your service 100% CSAT 100% QA: Reminder Adherence Above 95% CSAT Above 90% Finalize Time below 3% Finalize Time below 5% 100% QA Notes Finalize Time below 4% Complete 1 Discover Course 5+ CSAT comment acknowledging your services CPI above Peer for all channels Complete 3+ Discover courses Finalize Time Below 4% for week 24 100% CSAT for Week 24 CSAT Above 90% for week 23 1Adherence Above 90% Shared best practice on WP group page 100% Quality 100% Empathy Guideline Adherence CPI Above Peer for Week 23 Above 95% Quality CSAT Above 85% CPI Above peer average 3 CSAT comment acknowledging your service 100% CSAT 100% QA: Reminder Adherence Above 95% CSAT Above 90% Finalize Time below 3% Finalize Time below 5% 100% QA Notes Finalize Time below 4% Complete 1 Discover Course 5+ CSAT comment acknowledging your services CPI above Peer for all channels Complete 3+ Discover courses Finalize Time Below 4% for week 24 100% CSAT for Week 24 CSAT Above 90% for week 23 1Adherence Above 90% Shared best practice on WP group page 100% Quality 100% Empathy Guideline Adherence CPI Above Peer for Week 23
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Above 95% Quality
CSAT Above 85%
CPI Above peer average
3 CSAT comment acknowledging your service
100% CSAT
100% QA: Reminder
Adherence Above 95%
CSAT Above 90%
Finalize Time below 3%
Finalize Time below 5%
100% QA Notes
Finalize Time below 4%
Complete 1 Discover Course
5+ CSAT comment acknowledging your services
CPI above Peer for all channels
Complete 3+ Discover courses
Finalize Time Below 4% for week 24
100% CSAT for Week 24
CSAT Above 90% for week 23
1Adherence Above 90%
Shared best practice on WP group page
100% Quality
100% Empathy Guideline Adherence
CPI Above Peer for Week 23