Complete3+DiscovercoursesAdherenceAbove95%100%EmpathyGuidelineAdherenceShared bestpractice onWP grouppage100%CSATCPI abovePeer for allchannels1AdherenceAbove 90%FinalizeTimebelow 3%100%QualityCSATAbove90% forweek 23CPIAbovepeeraverage100%CSAT forWeek 24100%QANotesFinalizeTime Below4% for week24FinalizeTimebelow 4% CSATAbove90%Above95%Quality100%QA:ReminderCPIAbovePeer forWeek 23CSATAbove85% Complete1DiscoverCourse3 CSATcommentacknowledgingyour serviceFinalizeTimebelow 5%5+ CSATcommentacknowledgingyour servicesComplete3+DiscovercoursesAdherenceAbove95%100%EmpathyGuidelineAdherenceShared bestpractice onWP grouppage100%CSATCPI abovePeer for allchannels1AdherenceAbove 90%FinalizeTimebelow 3%100%QualityCSATAbove90% forweek 23CPIAbovepeeraverage100%CSAT forWeek 24100%QANotesFinalizeTime Below4% for week24FinalizeTimebelow 4% CSATAbove90%Above95%Quality100%QA:ReminderCPIAbovePeer forWeek 23CSATAbove85% Complete1DiscoverCourse3 CSATcommentacknowledgingyour serviceFinalizeTimebelow 5%5+ CSATcommentacknowledgingyour services

The Kingsway (June) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 3+ Discover courses
  2. Adherence Above 95%
  3. 100% Empathy Guideline Adherence
  4. Shared best practice on WP group page
  5. 100% CSAT
  6. CPI above Peer for all channels
  7. 1Adherence Above 90%
  8. Finalize Time below 3%
  9. 100% Quality
  10. CSAT Above 90% for week 23
  11. CPI Above peer average
  12. 100% CSAT for Week 24
  13. 100% QA Notes
  14. Finalize Time Below 4% for week 24
  15. Finalize Time below 4%
  16. CSAT Above 90%
  17. Above 95% Quality
  18. 100% QA: Reminder
  19. CPI Above Peer for Week 23
  20. CSAT Above 85%
  21. Complete 1 Discover Course
  22. 3 CSAT comment acknowledging your service
  23. Finalize Time below 5%
  24. 5+ CSAT comment acknowledging your services