Had A Coffee Chat W/ Coworker Mobile Device Issue Network/Connection Issues Used Admin Credentials Coffee Chat With Someone You Don't Interact With On A Daily Basis Had An Offsite/Offshore User Posted Question In Slack/Hangouts Created 10+ Tickets Drink 4 Glasses (8 Ounces) Of Water Created 5+ Tickets Create 5 Tickets In A Row Without Escalating Bank Software Issue Solve 3 Ticket In Under An Hour Made User Laugh General Question (Template) Escalate Ticket With Proper Notes (No Tag) New Hire Setup AD PW Reset/Unlock Exercised For 15 Minutes MFA Issue Used Zoom/MSRA To Remote In Reach Out To A Loved One Or Close Friend Resolve Ticket Without Remote Support Post A Meme Used LAPS/JAMF To Fix SSO Shoulder Tap (Create Ticket) Post An Inspirational Quote Give Someone A High Five Solve Multiple Issues In One Call WFH User (WAH Servers) Answered Question In Slack/Hangouts Non- SSO PW Reset Learned A New Detail About Coworker VPN Issue Hardware Issue Access Issue Had A Coffee Chat W/ Coworker Mobile Device Issue Network/Connection Issues Used Admin Credentials Coffee Chat With Someone You Don't Interact With On A Daily Basis Had An Offsite/Offshore User Posted Question In Slack/Hangouts Created 10+ Tickets Drink 4 Glasses (8 Ounces) Of Water Created 5+ Tickets Create 5 Tickets In A Row Without Escalating Bank Software Issue Solve 3 Ticket In Under An Hour Made User Laugh General Question (Template) Escalate Ticket With Proper Notes (No Tag) New Hire Setup AD PW Reset/Unlock Exercised For 15 Minutes MFA Issue Used Zoom/MSRA To Remote In Reach Out To A Loved One Or Close Friend Resolve Ticket Without Remote Support Post A Meme Used LAPS/JAMF To Fix SSO Shoulder Tap (Create Ticket) Post An Inspirational Quote Give Someone A High Five Solve Multiple Issues In One Call WFH User (WAH Servers) Answered Question In Slack/Hangouts Non- SSO PW Reset Learned A New Detail About Coworker VPN Issue Hardware Issue Access Issue
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Had A Coffee Chat W/ Coworker
B-Mobile Device Issue
B-Network/Connection Issues
G-Used Admin Credentials
O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
B-Had An Offsite/Offshore User
B-Posted Question In Slack/Hangouts
O-Created 10+ Tickets
O-Drink 4 Glasses (8 Ounces) Of Water
B-Created 5+ Tickets
G-Create 5 Tickets In A Row Without Escalating
N-Bank Software Issue
N-Solve 3 Ticket In Under An Hour
G-Made User Laugh
G-General Question (Template)
I-Escalate Ticket With Proper Notes
(No Tag)
G-New Hire Setup
N-AD PW Reset/Unlock
N-Exercised For 15 Minutes
O-MFA Issue
O-Used Zoom/MSRA To Remote In
B-Reach Out To A Loved One Or Close Friend
G-Resolve Ticket Without Remote Support
O-Post A Meme
I-Used LAPS/JAMF To Fix SSO
I-Shoulder Tap (Create Ticket)
I-Post An Inspirational Quote
I-Give Someone A High Five
B-Solve Multiple Issues In One Call
N-WFH User (WAH Servers)
G-Answered Question In Slack/Hangouts
N-Non-SSO PW Reset
I-Learned A New Detail About Coworker
I-VPN Issue
B-Hardware Issue
I-Access Issue