HardwareIssueMFAIssueDrink 4Glasses (8Ounces)Of WaterNetwork/ConnectionIssuesGeneralQuestion(Template)ResolveTicketWithoutRemoteSupportCreated10+TicketsGiveSomeoneA HighFiveShoulderTap(CreateTicket)VPNIssueUsedZoom/MSRATo RemoteInUsedLAPS/JAMFTo Fix SSOPost AMemeCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisMobileDeviceIssueEscalateTicket WithProperNotes(No Tag)UsedAdminCredentialsSolve 3Ticket InUnder AnHourExercisedFor 15MinutesAnsweredQuestion InSlack/HangoutsMadeUserLaughSolveMultipleIssues InOne CallPostedQuestion InSlack/HangoutsHad ACoffeeChat W/CoworkerWFHUser(WAHServers)AD PWReset/UnlockCreated5+TicketsReach OutTo A LovedOne OrClose FriendLearned ANew DetailAboutCoworkerNewHireSetupAccessIssueBankSoftwareIssueNon-SSO PWResetPost AnInspirationalQuoteHad AnOffsite/OffshoreUserCreate 5Tickets In ARow WithoutEscalatingHardwareIssueMFAIssueDrink 4Glasses (8Ounces)Of WaterNetwork/ConnectionIssuesGeneralQuestion(Template)ResolveTicketWithoutRemoteSupportCreated10+TicketsGiveSomeoneA HighFiveShoulderTap(CreateTicket)VPNIssueUsedZoom/MSRATo RemoteInUsedLAPS/JAMFTo Fix SSOPost AMemeCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisMobileDeviceIssueEscalateTicket WithProperNotes(No Tag)UsedAdminCredentialsSolve 3Ticket InUnder AnHourExercisedFor 15MinutesAnsweredQuestion InSlack/HangoutsMadeUserLaughSolveMultipleIssues InOne CallPostedQuestion InSlack/HangoutsHad ACoffeeChat W/CoworkerWFHUser(WAHServers)AD PWReset/UnlockCreated5+TicketsReach OutTo A LovedOne OrClose FriendLearned ANew DetailAboutCoworkerNewHireSetupAccessIssueBankSoftwareIssueNon-SSO PWResetPost AnInspirationalQuoteHad AnOffsite/OffshoreUserCreate 5Tickets In ARow WithoutEscalating

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
O
4
B
5
G
6
G
7
O
8
I
9
I
10
I
11
O
12
I
13
O
14
O
15
B
16
I
17
G
18
N
19
N
20
G
21
G
22
B
23
B
24
O
25
N
26
N
27
B
28
B
29
I
30
G
31
I
32
N
33
N
34
I
35
B
36
G
  1. B-Hardware Issue
  2. O-MFA Issue
  3. O-Drink 4 Glasses (8 Ounces) Of Water
  4. B-Network/Connection Issues
  5. G-General Question (Template)
  6. G-Resolve Ticket Without Remote Support
  7. O-Created 10+ Tickets
  8. I-Give Someone A High Five
  9. I-Shoulder Tap (Create Ticket)
  10. I-VPN Issue
  11. O-Used Zoom/MSRA To Remote In
  12. I-Used LAPS/JAMF To Fix SSO
  13. O-Post A Meme
  14. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  15. B-Mobile Device Issue
  16. I-Escalate Ticket With Proper Notes (No Tag)
  17. G-Used Admin Credentials
  18. N-Solve 3 Ticket In Under An Hour
  19. N-Exercised For 15 Minutes
  20. G-Answered Question In Slack/Hangouts
  21. G-Made User Laugh
  22. B-Solve Multiple Issues In One Call
  23. B-Posted Question In Slack/Hangouts
  24. O-Had A Coffee Chat W/ Coworker
  25. N-WFH User (WAH Servers)
  26. N-AD PW Reset/Unlock
  27. B-Created 5+ Tickets
  28. B-Reach Out To A Loved One Or Close Friend
  29. I-Learned A New Detail About Coworker
  30. G-New Hire Setup
  31. I-Access Issue
  32. N-Bank Software Issue
  33. N-Non-SSO PW Reset
  34. I-Post An Inspirational Quote
  35. B-Had An Offsite/Offshore User
  36. G-Create 5 Tickets In A Row Without Escalating