EscalateTicket WithProperNotes(No Tag)Non-SSO PWResetReach OutTo A LovedOne OrClose FriendGeneralQuestion(Template)WFHUser(WAHServers)GiveSomeoneA HighFiveHardwareIssueResolveTicketWithoutRemoteSupportPostedQuestion InSlack/HangoutsSolve 3Ticket InUnder AnHourHad AnOffsite/OffshoreUserCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisNewHireSetupPost AnInspirationalQuoteNetwork/ConnectionIssuesVPNIssueShoulderTap(CreateTicket)UsedAdminCredentialsCreated5+TicketsCreate 5Tickets In ARow WithoutEscalatingUsedLAPS/JAMFTo Fix SSOAD PWReset/UnlockAnsweredQuestion InSlack/HangoutsLearned ANew DetailAboutCoworkerPost AMemeHad ACoffeeChat W/CoworkerDrink 4Glasses (8Ounces)Of WaterCreated10+TicketsUsedZoom/MSRATo RemoteInExercisedFor 15MinutesMobileDeviceIssueMadeUserLaughMFAIssueBankSoftwareIssueSolveMultipleIssues InOne CallAccessIssueEscalateTicket WithProperNotes(No Tag)Non-SSO PWResetReach OutTo A LovedOne OrClose FriendGeneralQuestion(Template)WFHUser(WAHServers)GiveSomeoneA HighFiveHardwareIssueResolveTicketWithoutRemoteSupportPostedQuestion InSlack/HangoutsSolve 3Ticket InUnder AnHourHad AnOffsite/OffshoreUserCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisNewHireSetupPost AnInspirationalQuoteNetwork/ConnectionIssuesVPNIssueShoulderTap(CreateTicket)UsedAdminCredentialsCreated5+TicketsCreate 5Tickets In ARow WithoutEscalatingUsedLAPS/JAMFTo Fix SSOAD PWReset/UnlockAnsweredQuestion InSlack/HangoutsLearned ANew DetailAboutCoworkerPost AMemeHad ACoffeeChat W/CoworkerDrink 4Glasses (8Ounces)Of WaterCreated10+TicketsUsedZoom/MSRATo RemoteInExercisedFor 15MinutesMobileDeviceIssueMadeUserLaughMFAIssueBankSoftwareIssueSolveMultipleIssues InOne CallAccessIssue

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
B
4
G
5
N
6
I
7
B
8
G
9
B
10
N
11
B
12
O
13
G
14
I
15
B
16
I
17
I
18
G
19
B
20
G
21
I
22
N
23
G
24
I
25
O
26
O
27
O
28
O
29
O
30
N
31
B
32
G
33
O
34
N
35
B
36
I
  1. I-Escalate Ticket With Proper Notes (No Tag)
  2. N-Non-SSO PW Reset
  3. B-Reach Out To A Loved One Or Close Friend
  4. G-General Question (Template)
  5. N-WFH User (WAH Servers)
  6. I-Give Someone A High Five
  7. B-Hardware Issue
  8. G-Resolve Ticket Without Remote Support
  9. B-Posted Question In Slack/Hangouts
  10. N-Solve 3 Ticket In Under An Hour
  11. B-Had An Offsite/Offshore User
  12. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  13. G-New Hire Setup
  14. I-Post An Inspirational Quote
  15. B-Network/Connection Issues
  16. I-VPN Issue
  17. I-Shoulder Tap (Create Ticket)
  18. G-Used Admin Credentials
  19. B-Created 5+ Tickets
  20. G-Create 5 Tickets In A Row Without Escalating
  21. I-Used LAPS/JAMF To Fix SSO
  22. N-AD PW Reset/Unlock
  23. G-Answered Question In Slack/Hangouts
  24. I-Learned A New Detail About Coworker
  25. O-Post A Meme
  26. O-Had A Coffee Chat W/ Coworker
  27. O-Drink 4 Glasses (8 Ounces) Of Water
  28. O-Created 10+ Tickets
  29. O-Used Zoom/MSRA To Remote In
  30. N-Exercised For 15 Minutes
  31. B-Mobile Device Issue
  32. G-Made User Laugh
  33. O-MFA Issue
  34. N-Bank Software Issue
  35. B-Solve Multiple Issues In One Call
  36. I-Access Issue