MFAIssueResolveTicketWithoutRemoteSupportLearned ANew DetailAboutCoworkerUsedZoom/MSRATo RemoteInPost AnInspirationalQuoteShoulderTap(CreateTicket)Create 5Tickets In ARow WithoutEscalatingMadeUserLaughSolveMultipleIssues InOne CallUsedLAPS/JAMFTo Fix SSOEscalateTicket WithProperNotes(No Tag)AD PWReset/UnlockGeneralQuestion(Template)HardwareIssueExercisedFor 15MinutesPost AMemePostedQuestion InSlack/HangoutsNetwork/ConnectionIssuesGiveSomeoneA HighFiveCreated5+TicketsAccessIssueBankSoftwareIssueHad AnOffsite/OffshoreUserHad ACoffeeChat W/CoworkerUsedAdminCredentialsDrink 4Glasses (8Ounces)Of WaterNon-SSO PWResetMobileDeviceIssueReach OutTo A LovedOne OrClose FriendNewHireSetupVPNIssueCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisCreated10+TicketsWFHUser(WAHServers)Solve 3Ticket InUnder AnHourAnsweredQuestion InSlack/HangoutsMFAIssueResolveTicketWithoutRemoteSupportLearned ANew DetailAboutCoworkerUsedZoom/MSRATo RemoteInPost AnInspirationalQuoteShoulderTap(CreateTicket)Create 5Tickets In ARow WithoutEscalatingMadeUserLaughSolveMultipleIssues InOne CallUsedLAPS/JAMFTo Fix SSOEscalateTicket WithProperNotes(No Tag)AD PWReset/UnlockGeneralQuestion(Template)HardwareIssueExercisedFor 15MinutesPost AMemePostedQuestion InSlack/HangoutsNetwork/ConnectionIssuesGiveSomeoneA HighFiveCreated5+TicketsAccessIssueBankSoftwareIssueHad AnOffsite/OffshoreUserHad ACoffeeChat W/CoworkerUsedAdminCredentialsDrink 4Glasses (8Ounces)Of WaterNon-SSO PWResetMobileDeviceIssueReach OutTo A LovedOne OrClose FriendNewHireSetupVPNIssueCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisCreated10+TicketsWFHUser(WAHServers)Solve 3Ticket InUnder AnHourAnsweredQuestion InSlack/Hangouts

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
O
5
I
6
I
7
G
8
G
9
B
10
I
11
I
12
N
13
G
14
B
15
N
16
O
17
B
18
B
19
I
20
B
21
I
22
N
23
B
24
O
25
G
26
O
27
N
28
B
29
B
30
G
31
I
32
O
33
O
34
N
35
N
36
G
  1. O-MFA Issue
  2. G-Resolve Ticket Without Remote Support
  3. I-Learned A New Detail About Coworker
  4. O-Used Zoom/MSRA To Remote In
  5. I-Post An Inspirational Quote
  6. I-Shoulder Tap (Create Ticket)
  7. G-Create 5 Tickets In A Row Without Escalating
  8. G-Made User Laugh
  9. B-Solve Multiple Issues In One Call
  10. I-Used LAPS/JAMF To Fix SSO
  11. I-Escalate Ticket With Proper Notes (No Tag)
  12. N-AD PW Reset/Unlock
  13. G-General Question (Template)
  14. B-Hardware Issue
  15. N-Exercised For 15 Minutes
  16. O-Post A Meme
  17. B-Posted Question In Slack/Hangouts
  18. B-Network/Connection Issues
  19. I-Give Someone A High Five
  20. B-Created 5+ Tickets
  21. I-Access Issue
  22. N-Bank Software Issue
  23. B-Had An Offsite/Offshore User
  24. O-Had A Coffee Chat W/ Coworker
  25. G-Used Admin Credentials
  26. O-Drink 4 Glasses (8 Ounces) Of Water
  27. N-Non-SSO PW Reset
  28. B-Mobile Device Issue
  29. B-Reach Out To A Loved One Or Close Friend
  30. G-New Hire Setup
  31. I-VPN Issue
  32. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  33. O-Created 10+ Tickets
  34. N-WFH User (WAH Servers)
  35. N-Solve 3 Ticket In Under An Hour
  36. G-Answered Question In Slack/Hangouts