MFAIssueSolveMultipleIssues InOne CallUsedLAPS/JAMFTo Fix SSOExercisedFor 15MinutesReach OutTo A LovedOne OrClose FriendMadeUserLaughAccessIssueGiveSomeoneA HighFiveNewHireSetupShoulderTap(CreateTicket)Solve 3Ticket InUnder AnHourHardwareIssueDrink 4Glasses (8Ounces)Of WaterLearned ANew DetailAboutCoworkerEscalateTicket WithProperNotes(No Tag)Post AMemeHad ACoffeeChat W/CoworkerNon-SSO PWResetBankSoftwareIssueMobileDeviceIssuePost AnInspirationalQuoteCreate 5Tickets In ARow WithoutEscalatingPostedQuestion InSlack/HangoutsCreated10+TicketsUsedAdminCredentialsAnsweredQuestion InSlack/HangoutsCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisGeneralQuestion(Template)Created5+TicketsWFHUser(WAHServers)Had AnOffsite/OffshoreUserResolveTicketWithoutRemoteSupportNetwork/ConnectionIssuesUsedZoom/MSRATo RemoteInAD PWReset/UnlockVPNIssueMFAIssueSolveMultipleIssues InOne CallUsedLAPS/JAMFTo Fix SSOExercisedFor 15MinutesReach OutTo A LovedOne OrClose FriendMadeUserLaughAccessIssueGiveSomeoneA HighFiveNewHireSetupShoulderTap(CreateTicket)Solve 3Ticket InUnder AnHourHardwareIssueDrink 4Glasses (8Ounces)Of WaterLearned ANew DetailAboutCoworkerEscalateTicket WithProperNotes(No Tag)Post AMemeHad ACoffeeChat W/CoworkerNon-SSO PWResetBankSoftwareIssueMobileDeviceIssuePost AnInspirationalQuoteCreate 5Tickets In ARow WithoutEscalatingPostedQuestion InSlack/HangoutsCreated10+TicketsUsedAdminCredentialsAnsweredQuestion InSlack/HangoutsCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisGeneralQuestion(Template)Created5+TicketsWFHUser(WAHServers)Had AnOffsite/OffshoreUserResolveTicketWithoutRemoteSupportNetwork/ConnectionIssuesUsedZoom/MSRATo RemoteInAD PWReset/UnlockVPNIssue

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
N
5
B
6
G
7
I
8
I
9
G
10
I
11
N
12
B
13
O
14
I
15
I
16
O
17
O
18
N
19
N
20
B
21
I
22
G
23
B
24
O
25
G
26
G
27
O
28
G
29
B
30
N
31
B
32
G
33
B
34
O
35
N
36
I
  1. O-MFA Issue
  2. B-Solve Multiple Issues In One Call
  3. I-Used LAPS/JAMF To Fix SSO
  4. N-Exercised For 15 Minutes
  5. B-Reach Out To A Loved One Or Close Friend
  6. G-Made User Laugh
  7. I-Access Issue
  8. I-Give Someone A High Five
  9. G-New Hire Setup
  10. I-Shoulder Tap (Create Ticket)
  11. N-Solve 3 Ticket In Under An Hour
  12. B-Hardware Issue
  13. O-Drink 4 Glasses (8 Ounces) Of Water
  14. I-Learned A New Detail About Coworker
  15. I-Escalate Ticket With Proper Notes (No Tag)
  16. O-Post A Meme
  17. O-Had A Coffee Chat W/ Coworker
  18. N-Non-SSO PW Reset
  19. N-Bank Software Issue
  20. B-Mobile Device Issue
  21. I-Post An Inspirational Quote
  22. G-Create 5 Tickets In A Row Without Escalating
  23. B-Posted Question In Slack/Hangouts
  24. O-Created 10+ Tickets
  25. G-Used Admin Credentials
  26. G-Answered Question In Slack/Hangouts
  27. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  28. G-General Question (Template)
  29. B-Created 5+ Tickets
  30. N-WFH User (WAH Servers)
  31. B-Had An Offsite/Offshore User
  32. G-Resolve Ticket Without Remote Support
  33. B-Network/Connection Issues
  34. O-Used Zoom/MSRA To Remote In
  35. N-AD PW Reset/Unlock
  36. I-VPN Issue