NewHireSetupLearned ANew DetailAboutCoworkerNetwork/ConnectionIssuesExercisedFor 15MinutesGeneralQuestion(Template)PostedQuestion InSlack/HangoutsNon-SSO PWResetSolveMultipleIssues InOne CallEscalateTicket WithProperNotes(No Tag)Create 5Tickets In ARow WithoutEscalatingResolveTicketWithoutRemoteSupportBankSoftwareIssueUsedLAPS/JAMFTo Fix SSOAccessIssueWFHUser(WAHServers)UsedAdminCredentialsHad ACoffeeChat W/CoworkerMFAIssueMobileDeviceIssuePost AnInspirationalQuoteReach OutTo A LovedOne OrClose FriendVPNIssueHad AnOffsite/OffshoreUserPost AMemeAD PWReset/UnlockDrink 4Glasses (8Ounces)Of WaterHardwareIssueUsedZoom/MSRATo RemoteInMadeUserLaughGiveSomeoneA HighFiveSolve 3Ticket InUnder AnHourCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisAnsweredQuestion InSlack/HangoutsCreated10+TicketsShoulderTap(CreateTicket)Created5+TicketsNewHireSetupLearned ANew DetailAboutCoworkerNetwork/ConnectionIssuesExercisedFor 15MinutesGeneralQuestion(Template)PostedQuestion InSlack/HangoutsNon-SSO PWResetSolveMultipleIssues InOne CallEscalateTicket WithProperNotes(No Tag)Create 5Tickets In ARow WithoutEscalatingResolveTicketWithoutRemoteSupportBankSoftwareIssueUsedLAPS/JAMFTo Fix SSOAccessIssueWFHUser(WAHServers)UsedAdminCredentialsHad ACoffeeChat W/CoworkerMFAIssueMobileDeviceIssuePost AnInspirationalQuoteReach OutTo A LovedOne OrClose FriendVPNIssueHad AnOffsite/OffshoreUserPost AMemeAD PWReset/UnlockDrink 4Glasses (8Ounces)Of WaterHardwareIssueUsedZoom/MSRATo RemoteInMadeUserLaughGiveSomeoneA HighFiveSolve 3Ticket InUnder AnHourCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisAnsweredQuestion InSlack/HangoutsCreated10+TicketsShoulderTap(CreateTicket)Created5+Tickets

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
N
5
G
6
B
7
N
8
B
9
I
10
G
11
G
12
N
13
I
14
I
15
N
16
G
17
O
18
O
19
B
20
I
21
B
22
I
23
B
24
O
25
N
26
O
27
B
28
O
29
G
30
I
31
N
32
O
33
G
34
O
35
I
36
B
  1. G-New Hire Setup
  2. I-Learned A New Detail About Coworker
  3. B-Network/Connection Issues
  4. N-Exercised For 15 Minutes
  5. G-General Question (Template)
  6. B-Posted Question In Slack/Hangouts
  7. N-Non-SSO PW Reset
  8. B-Solve Multiple Issues In One Call
  9. I-Escalate Ticket With Proper Notes (No Tag)
  10. G-Create 5 Tickets In A Row Without Escalating
  11. G-Resolve Ticket Without Remote Support
  12. N-Bank Software Issue
  13. I-Used LAPS/JAMF To Fix SSO
  14. I-Access Issue
  15. N-WFH User (WAH Servers)
  16. G-Used Admin Credentials
  17. O-Had A Coffee Chat W/ Coworker
  18. O-MFA Issue
  19. B-Mobile Device Issue
  20. I-Post An Inspirational Quote
  21. B-Reach Out To A Loved One Or Close Friend
  22. I-VPN Issue
  23. B-Had An Offsite/Offshore User
  24. O-Post A Meme
  25. N-AD PW Reset/Unlock
  26. O-Drink 4 Glasses (8 Ounces) Of Water
  27. B-Hardware Issue
  28. O-Used Zoom/MSRA To Remote In
  29. G-Made User Laugh
  30. I-Give Someone A High Five
  31. N-Solve 3 Ticket In Under An Hour
  32. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  33. G-Answered Question In Slack/Hangouts
  34. O-Created 10+ Tickets
  35. I-Shoulder Tap (Create Ticket)
  36. B-Created 5+ Tickets