MadeUserLaughExercisedFor 15MinutesSolve 3Ticket InUnder AnHourCreated5+TicketsPost AMemeResolveTicketWithoutRemoteSupportPostedQuestion InSlack/HangoutsAccessIssuePost AnInspirationalQuoteMobileDeviceIssueWFHUser(WAHServers)BankSoftwareIssueUsedLAPS/JAMFTo Fix SSOHardwareIssueReach OutTo A LovedOne OrClose FriendAnsweredQuestion InSlack/HangoutsGeneralQuestion(Template)Non-SSO PWResetVPNIssueAD PWReset/UnlockUsedZoom/MSRATo RemoteInUsedAdminCredentialsCreated10+TicketsCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisLearned ANew DetailAboutCoworkerMFAIssueHad ACoffeeChat W/CoworkerDrink 4Glasses (8Ounces)Of WaterEscalateTicket WithProperNotes(No Tag)Network/ConnectionIssuesCreate 5Tickets In ARow WithoutEscalatingNewHireSetupSolveMultipleIssues InOne CallHad AnOffsite/OffshoreUserGiveSomeoneA HighFiveShoulderTap(CreateTicket)MadeUserLaughExercisedFor 15MinutesSolve 3Ticket InUnder AnHourCreated5+TicketsPost AMemeResolveTicketWithoutRemoteSupportPostedQuestion InSlack/HangoutsAccessIssuePost AnInspirationalQuoteMobileDeviceIssueWFHUser(WAHServers)BankSoftwareIssueUsedLAPS/JAMFTo Fix SSOHardwareIssueReach OutTo A LovedOne OrClose FriendAnsweredQuestion InSlack/HangoutsGeneralQuestion(Template)Non-SSO PWResetVPNIssueAD PWReset/UnlockUsedZoom/MSRATo RemoteInUsedAdminCredentialsCreated10+TicketsCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisLearned ANew DetailAboutCoworkerMFAIssueHad ACoffeeChat W/CoworkerDrink 4Glasses (8Ounces)Of WaterEscalateTicket WithProperNotes(No Tag)Network/ConnectionIssuesCreate 5Tickets In ARow WithoutEscalatingNewHireSetupSolveMultipleIssues InOne CallHad AnOffsite/OffshoreUserGiveSomeoneA HighFiveShoulderTap(CreateTicket)

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
N
4
B
5
O
6
G
7
B
8
I
9
I
10
B
11
N
12
N
13
I
14
B
15
B
16
G
17
G
18
N
19
I
20
N
21
O
22
G
23
O
24
O
25
I
26
O
27
O
28
O
29
I
30
B
31
G
32
G
33
B
34
B
35
I
36
I
  1. G-Made User Laugh
  2. N-Exercised For 15 Minutes
  3. N-Solve 3 Ticket In Under An Hour
  4. B-Created 5+ Tickets
  5. O-Post A Meme
  6. G-Resolve Ticket Without Remote Support
  7. B-Posted Question In Slack/Hangouts
  8. I-Access Issue
  9. I-Post An Inspirational Quote
  10. B-Mobile Device Issue
  11. N-WFH User (WAH Servers)
  12. N-Bank Software Issue
  13. I-Used LAPS/JAMF To Fix SSO
  14. B-Hardware Issue
  15. B-Reach Out To A Loved One Or Close Friend
  16. G-Answered Question In Slack/Hangouts
  17. G-General Question (Template)
  18. N-Non-SSO PW Reset
  19. I-VPN Issue
  20. N-AD PW Reset/Unlock
  21. O-Used Zoom/MSRA To Remote In
  22. G-Used Admin Credentials
  23. O-Created 10+ Tickets
  24. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  25. I-Learned A New Detail About Coworker
  26. O-MFA Issue
  27. O-Had A Coffee Chat W/ Coworker
  28. O-Drink 4 Glasses (8 Ounces) Of Water
  29. I-Escalate Ticket With Proper Notes (No Tag)
  30. B-Network/Connection Issues
  31. G-Create 5 Tickets In A Row Without Escalating
  32. G-New Hire Setup
  33. B-Solve Multiple Issues In One Call
  34. B-Had An Offsite/Offshore User
  35. I-Give Someone A High Five
  36. I-Shoulder Tap (Create Ticket)