Network/ConnectionIssuesVPNIssueCreate 5Tickets In ARow WithoutEscalatingMadeUserLaughHad AnOffsite/OffshoreUserCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisNon-SSO PWResetNewHireSetupLearned ANew DetailAboutCoworkerHardwareIssueReach OutTo A LovedOne OrClose FriendWFHUser(WAHServers)AccessIssueBankSoftwareIssuePost AnInspirationalQuoteGiveSomeoneA HighFiveGeneralQuestion(Template)Solve 3Ticket InUnder AnHourAD PWReset/UnlockResolveTicketWithoutRemoteSupportCreated5+TicketsExercisedFor 15MinutesPostedQuestion InSlack/HangoutsUsedZoom/MSRATo RemoteInHad ACoffeeChat W/CoworkerSolveMultipleIssues InOne CallPost AMemeMobileDeviceIssueUsedAdminCredentialsShoulderTap(CreateTicket)UsedLAPS/JAMFTo Fix SSOMFAIssueAnsweredQuestion InSlack/HangoutsEscalateTicket WithProperNotes(No Tag)Drink 4Glasses (8Ounces)Of WaterCreated10+TicketsNetwork/ConnectionIssuesVPNIssueCreate 5Tickets In ARow WithoutEscalatingMadeUserLaughHad AnOffsite/OffshoreUserCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisNon-SSO PWResetNewHireSetupLearned ANew DetailAboutCoworkerHardwareIssueReach OutTo A LovedOne OrClose FriendWFHUser(WAHServers)AccessIssueBankSoftwareIssuePost AnInspirationalQuoteGiveSomeoneA HighFiveGeneralQuestion(Template)Solve 3Ticket InUnder AnHourAD PWReset/UnlockResolveTicketWithoutRemoteSupportCreated5+TicketsExercisedFor 15MinutesPostedQuestion InSlack/HangoutsUsedZoom/MSRATo RemoteInHad ACoffeeChat W/CoworkerSolveMultipleIssues InOne CallPost AMemeMobileDeviceIssueUsedAdminCredentialsShoulderTap(CreateTicket)UsedLAPS/JAMFTo Fix SSOMFAIssueAnsweredQuestion InSlack/HangoutsEscalateTicket WithProperNotes(No Tag)Drink 4Glasses (8Ounces)Of WaterCreated10+Tickets

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
G
4
G
5
B
6
O
7
N
8
G
9
I
10
B
11
B
12
N
13
I
14
N
15
I
16
I
17
G
18
N
19
N
20
G
21
B
22
N
23
B
24
O
25
O
26
B
27
O
28
B
29
G
30
I
31
I
32
O
33
G
34
I
35
O
36
O
  1. B-Network/Connection Issues
  2. I-VPN Issue
  3. G-Create 5 Tickets In A Row Without Escalating
  4. G-Made User Laugh
  5. B-Had An Offsite/Offshore User
  6. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  7. N-Non-SSO PW Reset
  8. G-New Hire Setup
  9. I-Learned A New Detail About Coworker
  10. B-Hardware Issue
  11. B-Reach Out To A Loved One Or Close Friend
  12. N-WFH User (WAH Servers)
  13. I-Access Issue
  14. N-Bank Software Issue
  15. I-Post An Inspirational Quote
  16. I-Give Someone A High Five
  17. G-General Question (Template)
  18. N-Solve 3 Ticket In Under An Hour
  19. N-AD PW Reset/Unlock
  20. G-Resolve Ticket Without Remote Support
  21. B-Created 5+ Tickets
  22. N-Exercised For 15 Minutes
  23. B-Posted Question In Slack/Hangouts
  24. O-Used Zoom/MSRA To Remote In
  25. O-Had A Coffee Chat W/ Coworker
  26. B-Solve Multiple Issues In One Call
  27. O-Post A Meme
  28. B-Mobile Device Issue
  29. G-Used Admin Credentials
  30. I-Shoulder Tap (Create Ticket)
  31. I-Used LAPS/JAMF To Fix SSO
  32. O-MFA Issue
  33. G-Answered Question In Slack/Hangouts
  34. I-Escalate Ticket With Proper Notes (No Tag)
  35. O-Drink 4 Glasses (8 Ounces) Of Water
  36. O-Created 10+ Tickets