Coffee Chat With Someone You Don't Interact With On A Daily Basis Created 5+ Tickets AD PW Reset/Unlock Post An Inspirational Quote New Hire Setup Learned A New Detail About Coworker Solve 3 Ticket In Under An Hour VPN Issue Used LAPS/JAMF To Fix SSO MFA Issue Used Zoom/MSRA To Remote In Exercised For 15 Minutes WFH User (WAH Servers) Answered Question In Slack/Hangouts Drink 4 Glasses (8 Ounces) Of Water Had A Coffee Chat W/ Coworker Created 10+ Tickets Used Admin Credentials Had An Offsite/Offshore User Posted Question In Slack/Hangouts Made User Laugh Access Issue Hardware Issue Give Someone A High Five Non- SSO PW Reset General Question (Template) Resolve Ticket Without Remote Support Create 5 Tickets In A Row Without Escalating Solve Multiple Issues In One Call Shoulder Tap (Create Ticket) Bank Software Issue Network/Connection Issues Post A Meme Reach Out To A Loved One Or Close Friend Mobile Device Issue Escalate Ticket With Proper Notes (No Tag) Coffee Chat With Someone You Don't Interact With On A Daily Basis Created 5+ Tickets AD PW Reset/Unlock Post An Inspirational Quote New Hire Setup Learned A New Detail About Coworker Solve 3 Ticket In Under An Hour VPN Issue Used LAPS/JAMF To Fix SSO MFA Issue Used Zoom/MSRA To Remote In Exercised For 15 Minutes WFH User (WAH Servers) Answered Question In Slack/Hangouts Drink 4 Glasses (8 Ounces) Of Water Had A Coffee Chat W/ Coworker Created 10+ Tickets Used Admin Credentials Had An Offsite/Offshore User Posted Question In Slack/Hangouts Made User Laugh Access Issue Hardware Issue Give Someone A High Five Non- SSO PW Reset General Question (Template) Resolve Ticket Without Remote Support Create 5 Tickets In A Row Without Escalating Solve Multiple Issues In One Call Shoulder Tap (Create Ticket) Bank Software Issue Network/Connection Issues Post A Meme Reach Out To A Loved One Or Close Friend Mobile Device Issue Escalate Ticket With Proper Notes (No Tag)
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
B-Created 5+ Tickets
N-AD PW Reset/Unlock
I-Post An Inspirational Quote
G-New Hire Setup
I-Learned A New Detail About Coworker
N-Solve 3 Ticket In Under An Hour
I-VPN Issue
I-Used LAPS/JAMF To Fix SSO
O-MFA Issue
O-Used Zoom/MSRA To Remote In
N-Exercised For 15 Minutes
N-WFH User (WAH Servers)
G-Answered Question In Slack/Hangouts
O-Drink 4 Glasses (8 Ounces) Of Water
O-Had A Coffee Chat W/ Coworker
O-Created 10+ Tickets
G-Used Admin Credentials
B-Had An Offsite/Offshore User
B-Posted Question In Slack/Hangouts
G-Made User Laugh
I-Access Issue
B-Hardware Issue
I-Give Someone A High Five
N-Non-SSO PW Reset
G-General Question (Template)
G-Resolve Ticket Without Remote Support
G-Create 5 Tickets In A Row Without Escalating
B-Solve Multiple Issues In One Call
I-Shoulder Tap (Create Ticket)
N-Bank Software Issue
B-Network/Connection Issues
O-Post A Meme
B-Reach Out To A Loved One Or Close Friend
B-Mobile Device Issue
I-Escalate Ticket With Proper Notes
(No Tag)