AccessIssueSolveMultipleIssues InOne CallMFAIssueMobileDeviceIssueAnsweredQuestion InSlack/HangoutsEscalateTicket WithProperNotes(No Tag)Created5+TicketsGeneralQuestion(Template)VPNIssueMadeUserLaughCreated10+TicketsHad ACoffeeChat W/CoworkerPostedQuestion InSlack/HangoutsHad AnOffsite/OffshoreUserLearned ANew DetailAboutCoworkerShoulderTap(CreateTicket)Drink 4Glasses (8Ounces)Of WaterGiveSomeoneA HighFiveCreate 5Tickets In ARow WithoutEscalatingPost AMemeAD PWReset/UnlockExercisedFor 15MinutesNon-SSO PWResetNewHireSetupReach OutTo A LovedOne OrClose FriendNetwork/ConnectionIssuesPost AnInspirationalQuoteUsedLAPS/JAMFTo Fix SSOUsedAdminCredentialsHardwareIssueSolve 3Ticket InUnder AnHourUsedZoom/MSRATo RemoteInResolveTicketWithoutRemoteSupportCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisWFHUser(WAHServers)BankSoftwareIssueAccessIssueSolveMultipleIssues InOne CallMFAIssueMobileDeviceIssueAnsweredQuestion InSlack/HangoutsEscalateTicket WithProperNotes(No Tag)Created5+TicketsGeneralQuestion(Template)VPNIssueMadeUserLaughCreated10+TicketsHad ACoffeeChat W/CoworkerPostedQuestion InSlack/HangoutsHad AnOffsite/OffshoreUserLearned ANew DetailAboutCoworkerShoulderTap(CreateTicket)Drink 4Glasses (8Ounces)Of WaterGiveSomeoneA HighFiveCreate 5Tickets In ARow WithoutEscalatingPost AMemeAD PWReset/UnlockExercisedFor 15MinutesNon-SSO PWResetNewHireSetupReach OutTo A LovedOne OrClose FriendNetwork/ConnectionIssuesPost AnInspirationalQuoteUsedLAPS/JAMFTo Fix SSOUsedAdminCredentialsHardwareIssueSolve 3Ticket InUnder AnHourUsedZoom/MSRATo RemoteInResolveTicketWithoutRemoteSupportCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisWFHUser(WAHServers)BankSoftwareIssue

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
B
5
G
6
I
7
B
8
G
9
I
10
G
11
O
12
O
13
B
14
B
15
I
16
I
17
O
18
I
19
G
20
O
21
N
22
N
23
N
24
G
25
B
26
B
27
I
28
I
29
G
30
B
31
N
32
O
33
G
34
O
35
N
36
N
  1. I-Access Issue
  2. B-Solve Multiple Issues In One Call
  3. O-MFA Issue
  4. B-Mobile Device Issue
  5. G-Answered Question In Slack/Hangouts
  6. I-Escalate Ticket With Proper Notes (No Tag)
  7. B-Created 5+ Tickets
  8. G-General Question (Template)
  9. I-VPN Issue
  10. G-Made User Laugh
  11. O-Created 10+ Tickets
  12. O-Had A Coffee Chat W/ Coworker
  13. B-Posted Question In Slack/Hangouts
  14. B-Had An Offsite/Offshore User
  15. I-Learned A New Detail About Coworker
  16. I-Shoulder Tap (Create Ticket)
  17. O-Drink 4 Glasses (8 Ounces) Of Water
  18. I-Give Someone A High Five
  19. G-Create 5 Tickets In A Row Without Escalating
  20. O-Post A Meme
  21. N-AD PW Reset/Unlock
  22. N-Exercised For 15 Minutes
  23. N-Non-SSO PW Reset
  24. G-New Hire Setup
  25. B-Reach Out To A Loved One Or Close Friend
  26. B-Network/Connection Issues
  27. I-Post An Inspirational Quote
  28. I-Used LAPS/JAMF To Fix SSO
  29. G-Used Admin Credentials
  30. B-Hardware Issue
  31. N-Solve 3 Ticket In Under An Hour
  32. O-Used Zoom/MSRA To Remote In
  33. G-Resolve Ticket Without Remote Support
  34. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  35. N-WFH User (WAH Servers)
  36. N-Bank Software Issue