AD PWReset/UnlockMadeUserLaughNetwork/ConnectionIssuesResolveTicketWithoutRemoteSupportCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisAccessIssueMobileDeviceIssueCreated10+TicketsMFAIssueExercisedFor 15MinutesVPNIssueUsedLAPS/JAMFTo Fix SSOWFHUser(WAHServers)GiveSomeoneA HighFiveBankSoftwareIssueCreated5+TicketsHad ACoffeeChat W/CoworkerDrink 4Glasses (8Ounces)Of WaterHardwareIssuePost AMemeGeneralQuestion(Template)Had AnOffsite/OffshoreUserPostedQuestion InSlack/HangoutsUsedAdminCredentialsSolveMultipleIssues InOne CallReach OutTo A LovedOne OrClose FriendPost AnInspirationalQuoteAnsweredQuestion InSlack/HangoutsCreate 5Tickets In ARow WithoutEscalatingSolve 3Ticket InUnder AnHourShoulderTap(CreateTicket)Learned ANew DetailAboutCoworkerNewHireSetupUsedZoom/MSRATo RemoteInEscalateTicket WithProperNotes(No Tag)Non-SSO PWResetAD PWReset/UnlockMadeUserLaughNetwork/ConnectionIssuesResolveTicketWithoutRemoteSupportCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisAccessIssueMobileDeviceIssueCreated10+TicketsMFAIssueExercisedFor 15MinutesVPNIssueUsedLAPS/JAMFTo Fix SSOWFHUser(WAHServers)GiveSomeoneA HighFiveBankSoftwareIssueCreated5+TicketsHad ACoffeeChat W/CoworkerDrink 4Glasses (8Ounces)Of WaterHardwareIssuePost AMemeGeneralQuestion(Template)Had AnOffsite/OffshoreUserPostedQuestion InSlack/HangoutsUsedAdminCredentialsSolveMultipleIssues InOne CallReach OutTo A LovedOne OrClose FriendPost AnInspirationalQuoteAnsweredQuestion InSlack/HangoutsCreate 5Tickets In ARow WithoutEscalatingSolve 3Ticket InUnder AnHourShoulderTap(CreateTicket)Learned ANew DetailAboutCoworkerNewHireSetupUsedZoom/MSRATo RemoteInEscalateTicket WithProperNotes(No Tag)Non-SSO PWReset

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
B
4
G
5
O
6
I
7
B
8
O
9
O
10
N
11
I
12
I
13
N
14
I
15
N
16
B
17
O
18
O
19
B
20
O
21
G
22
B
23
B
24
G
25
B
26
B
27
I
28
G
29
G
30
N
31
I
32
I
33
G
34
O
35
I
36
N
  1. N-AD PW Reset/Unlock
  2. G-Made User Laugh
  3. B-Network/Connection Issues
  4. G-Resolve Ticket Without Remote Support
  5. O-Coffee Chat With Someone You Don't Interact With On A Daily Basis
  6. I-Access Issue
  7. B-Mobile Device Issue
  8. O-Created 10+ Tickets
  9. O-MFA Issue
  10. N-Exercised For 15 Minutes
  11. I-VPN Issue
  12. I-Used LAPS/JAMF To Fix SSO
  13. N-WFH User (WAH Servers)
  14. I-Give Someone A High Five
  15. N-Bank Software Issue
  16. B-Created 5+ Tickets
  17. O-Had A Coffee Chat W/ Coworker
  18. O-Drink 4 Glasses (8 Ounces) Of Water
  19. B-Hardware Issue
  20. O-Post A Meme
  21. G-General Question (Template)
  22. B-Had An Offsite/Offshore User
  23. B-Posted Question In Slack/Hangouts
  24. G-Used Admin Credentials
  25. B-Solve Multiple Issues In One Call
  26. B-Reach Out To A Loved One Or Close Friend
  27. I-Post An Inspirational Quote
  28. G-Answered Question In Slack/Hangouts
  29. G-Create 5 Tickets In A Row Without Escalating
  30. N-Solve 3 Ticket In Under An Hour
  31. I-Shoulder Tap (Create Ticket)
  32. I-Learned A New Detail About Coworker
  33. G-New Hire Setup
  34. O-Used Zoom/MSRA To Remote In
  35. I-Escalate Ticket With Proper Notes (No Tag)
  36. N-Non-SSO PW Reset