MobileDeviceIssueHad AnOffsite/OffshoreUserEscalateTicket WithProperNotes(No Tag)PostedQuestion InSlack/HangoutsSolve 3Ticket InUnder AnHourDrink 4Glasses (8Ounces)Of WaterUsedZoom/MSRATo RemoteInHad ACoffeeChat W/CoworkerAnsweredQuestion InSlack/HangoutsShoulderTap(CreateTicket)ExercisedFor 15MinutesResolveTicketWithoutRemoteSupportCreated10+TicketsMadeUserLaughCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisGiveSomeoneA HighFiveWFHUser(WAHServers)AD PWReset/UnlockLearned ANew DetailAboutCoworkerUsedLAPS/JAMFTo Fix SSOCreate 5Tickets In ARow WithoutEscalatingNewHireSetupBankSoftwareIssuePost AnInspirationalQuoteMFAIssueAccessIssuePost AMemeReach OutTo A LovedOne OrClose FriendUsedAdminCredentialsGeneralQuestion(Template)SolveMultipleIssues InOne CallHardwareIssueNetwork/ConnectionIssuesCreated5+TicketsVPNIssueNon-SSO PWResetMobileDeviceIssueHad AnOffsite/OffshoreUserEscalateTicket WithProperNotes(No Tag)PostedQuestion InSlack/HangoutsSolve 3Ticket InUnder AnHourDrink 4Glasses (8Ounces)Of WaterUsedZoom/MSRATo RemoteInHad ACoffeeChat W/CoworkerAnsweredQuestion InSlack/HangoutsShoulderTap(CreateTicket)ExercisedFor 15MinutesResolveTicketWithoutRemoteSupportCreated10+TicketsMadeUserLaughCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisGiveSomeoneA HighFiveWFHUser(WAHServers)AD PWReset/UnlockLearned ANew DetailAboutCoworkerUsedLAPS/JAMFTo Fix SSOCreate 5Tickets In ARow WithoutEscalatingNewHireSetupBankSoftwareIssuePost AnInspirationalQuoteMFAIssueAccessIssuePost AMemeReach OutTo A LovedOne OrClose FriendUsedAdminCredentialsGeneralQuestion(Template)SolveMultipleIssues InOne CallHardwareIssueNetwork/ConnectionIssuesCreated5+TicketsVPNIssueNon-SSO PWReset

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mobile Device Issue
  2. Had An Offsite/Offshore User
  3. Escalate Ticket With Proper Notes (No Tag)
  4. Posted Question In Slack/Hangouts
  5. Solve 3 Ticket In Under An Hour
  6. Drink 4 Glasses (8 Ounces) Of Water
  7. Used Zoom/MSRA To Remote In
  8. Had A Coffee Chat W/ Coworker
  9. Answered Question In Slack/Hangouts
  10. Shoulder Tap (Create Ticket)
  11. Exercised For 15 Minutes
  12. Resolve Ticket Without Remote Support
  13. Created 10+ Tickets
  14. Made User Laugh
  15. Coffee Chat With Someone You Don't Interact With On A Daily Basis
  16. Give Someone A High Five
  17. WFH User (WAH Servers)
  18. AD PW Reset/Unlock
  19. Learned A New Detail About Coworker
  20. Used LAPS/JAMF To Fix SSO
  21. Create 5 Tickets In A Row Without Escalating
  22. New Hire Setup
  23. Bank Software Issue
  24. Post An Inspirational Quote
  25. MFA Issue
  26. Access Issue
  27. Post A Meme
  28. Reach Out To A Loved One Or Close Friend
  29. Used Admin Credentials
  30. General Question (Template)
  31. Solve Multiple Issues In One Call
  32. Hardware Issue
  33. Network/Connection Issues
  34. Created 5+ Tickets
  35. VPN Issue
  36. Non-SSO PW Reset