Post AMemeMadeUserLaughNewHireSetupUsedZoom/MSRATo RemoteInWFHUser(WAHServers)Had ACoffeeChat W/CoworkerBankSoftwareIssueNetwork/ConnectionIssuesNon-SSO PWResetMobileDeviceIssueUsedLAPS/JAMFTo Fix SSOCreate 5Tickets In ARow WithoutEscalatingResolveTicketWithoutRemoteSupportCreated5+TicketsSolveMultipleIssues InOne CallEscalateTicket WithProperNotes(No Tag)AnsweredQuestion InSlack/HangoutsHardwareIssuePostedQuestion InSlack/HangoutsGiveSomeoneA HighFiveCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisMFAIssueLearned ANew DetailAboutCoworkerVPNIssueSolve 3Ticket InUnder AnHourAD PWReset/UnlockExercisedFor 15MinutesReach OutTo A LovedOne OrClose FriendUsedAdminCredentialsGeneralQuestion(Template)Post AnInspirationalQuoteCreated10+TicketsShoulderTap(CreateTicket)AccessIssueHad AnOffsite/OffshoreUserDrink 4Glasses (8Ounces)Of WaterPost AMemeMadeUserLaughNewHireSetupUsedZoom/MSRATo RemoteInWFHUser(WAHServers)Had ACoffeeChat W/CoworkerBankSoftwareIssueNetwork/ConnectionIssuesNon-SSO PWResetMobileDeviceIssueUsedLAPS/JAMFTo Fix SSOCreate 5Tickets In ARow WithoutEscalatingResolveTicketWithoutRemoteSupportCreated5+TicketsSolveMultipleIssues InOne CallEscalateTicket WithProperNotes(No Tag)AnsweredQuestion InSlack/HangoutsHardwareIssuePostedQuestion InSlack/HangoutsGiveSomeoneA HighFiveCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisMFAIssueLearned ANew DetailAboutCoworkerVPNIssueSolve 3Ticket InUnder AnHourAD PWReset/UnlockExercisedFor 15MinutesReach OutTo A LovedOne OrClose FriendUsedAdminCredentialsGeneralQuestion(Template)Post AnInspirationalQuoteCreated10+TicketsShoulderTap(CreateTicket)AccessIssueHad AnOffsite/OffshoreUserDrink 4Glasses (8Ounces)Of Water

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post A Meme
  2. Made User Laugh
  3. New Hire Setup
  4. Used Zoom/MSRA To Remote In
  5. WFH User (WAH Servers)
  6. Had A Coffee Chat W/ Coworker
  7. Bank Software Issue
  8. Network/Connection Issues
  9. Non-SSO PW Reset
  10. Mobile Device Issue
  11. Used LAPS/JAMF To Fix SSO
  12. Create 5 Tickets In A Row Without Escalating
  13. Resolve Ticket Without Remote Support
  14. Created 5+ Tickets
  15. Solve Multiple Issues In One Call
  16. Escalate Ticket With Proper Notes (No Tag)
  17. Answered Question In Slack/Hangouts
  18. Hardware Issue
  19. Posted Question In Slack/Hangouts
  20. Give Someone A High Five
  21. Coffee Chat With Someone You Don't Interact With On A Daily Basis
  22. MFA Issue
  23. Learned A New Detail About Coworker
  24. VPN Issue
  25. Solve 3 Ticket In Under An Hour
  26. AD PW Reset/Unlock
  27. Exercised For 15 Minutes
  28. Reach Out To A Loved One Or Close Friend
  29. Used Admin Credentials
  30. General Question (Template)
  31. Post An Inspirational Quote
  32. Created 10+ Tickets
  33. Shoulder Tap (Create Ticket)
  34. Access Issue
  35. Had An Offsite/Offshore User
  36. Drink 4 Glasses (8 Ounces) Of Water