VPNIssueSolve 3Ticket InUnder AnHourGiveSomeoneA HighFiveHardwareIssueAnsweredQuestion InSlack/HangoutsWFHUser(WAHServers)MadeUserLaughNon-SSO PWResetSolveMultipleIssues InOne CallCreate 5Tickets In ARow WithoutEscalatingUsedZoom/MSRATo RemoteInPost AMemeReach OutTo A LovedOne OrClose FriendAccessIssuePostedQuestion InSlack/HangoutsLearned ANew DetailAboutCoworkerAD PWReset/UnlockShoulderTap(CreateTicket)Had ACoffeeChat W/CoworkerGeneralQuestion(Template)ResolveTicketWithoutRemoteSupportMFAIssueEscalateTicket WithProperNotes(No Tag)NewHireSetupCreated10+TicketsDrink 4Glasses (8Ounces)Of WaterHad AnOffsite/OffshoreUserBankSoftwareIssuePost AnInspirationalQuoteNetwork/ConnectionIssuesExercisedFor 15MinutesUsedLAPS/JAMFTo Fix SSOMobileDeviceIssueCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisCreated5+TicketsUsedAdminCredentialsVPNIssueSolve 3Ticket InUnder AnHourGiveSomeoneA HighFiveHardwareIssueAnsweredQuestion InSlack/HangoutsWFHUser(WAHServers)MadeUserLaughNon-SSO PWResetSolveMultipleIssues InOne CallCreate 5Tickets In ARow WithoutEscalatingUsedZoom/MSRATo RemoteInPost AMemeReach OutTo A LovedOne OrClose FriendAccessIssuePostedQuestion InSlack/HangoutsLearned ANew DetailAboutCoworkerAD PWReset/UnlockShoulderTap(CreateTicket)Had ACoffeeChat W/CoworkerGeneralQuestion(Template)ResolveTicketWithoutRemoteSupportMFAIssueEscalateTicket WithProperNotes(No Tag)NewHireSetupCreated10+TicketsDrink 4Glasses (8Ounces)Of WaterHad AnOffsite/OffshoreUserBankSoftwareIssuePost AnInspirationalQuoteNetwork/ConnectionIssuesExercisedFor 15MinutesUsedLAPS/JAMFTo Fix SSOMobileDeviceIssueCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisCreated5+TicketsUsedAdminCredentials

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VPN Issue
  2. Solve 3 Ticket In Under An Hour
  3. Give Someone A High Five
  4. Hardware Issue
  5. Answered Question In Slack/Hangouts
  6. WFH User (WAH Servers)
  7. Made User Laugh
  8. Non-SSO PW Reset
  9. Solve Multiple Issues In One Call
  10. Create 5 Tickets In A Row Without Escalating
  11. Used Zoom/MSRA To Remote In
  12. Post A Meme
  13. Reach Out To A Loved One Or Close Friend
  14. Access Issue
  15. Posted Question In Slack/Hangouts
  16. Learned A New Detail About Coworker
  17. AD PW Reset/Unlock
  18. Shoulder Tap (Create Ticket)
  19. Had A Coffee Chat W/ Coworker
  20. General Question (Template)
  21. Resolve Ticket Without Remote Support
  22. MFA Issue
  23. Escalate Ticket With Proper Notes (No Tag)
  24. New Hire Setup
  25. Created 10+ Tickets
  26. Drink 4 Glasses (8 Ounces) Of Water
  27. Had An Offsite/Offshore User
  28. Bank Software Issue
  29. Post An Inspirational Quote
  30. Network/Connection Issues
  31. Exercised For 15 Minutes
  32. Used LAPS/JAMF To Fix SSO
  33. Mobile Device Issue
  34. Coffee Chat With Someone You Don't Interact With On A Daily Basis
  35. Created 5+ Tickets
  36. Used Admin Credentials