MadeUserLaughPostedQuestion InSlack/HangoutsNewHireSetupNon-SSO PWResetCreated10+TicketsSolveMultipleIssues InOne CallPost AMemeGiveSomeoneA HighFiveCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisDrink 4Glasses (8Ounces)Of WaterNetwork/ConnectionIssuesVPNIssueMFAIssueMobileDeviceIssueUsedLAPS/JAMFTo Fix SSOExercisedFor 15MinutesWFHUser(WAHServers)AnsweredQuestion InSlack/HangoutsUsedAdminCredentialsCreate 5Tickets In ARow WithoutEscalatingGeneralQuestion(Template)Learned ANew DetailAboutCoworkerHardwareIssueBankSoftwareIssueCreated5+TicketsShoulderTap(CreateTicket)EscalateTicket WithProperNotes(No Tag)AccessIssueResolveTicketWithoutRemoteSupportReach OutTo A LovedOne OrClose FriendSolve 3Ticket InUnder AnHourUsedZoom/MSRATo RemoteInHad ACoffeeChat W/CoworkerPost AnInspirationalQuoteAD PWReset/UnlockHad AnOffsite/OffshoreUserMadeUserLaughPostedQuestion InSlack/HangoutsNewHireSetupNon-SSO PWResetCreated10+TicketsSolveMultipleIssues InOne CallPost AMemeGiveSomeoneA HighFiveCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisDrink 4Glasses (8Ounces)Of WaterNetwork/ConnectionIssuesVPNIssueMFAIssueMobileDeviceIssueUsedLAPS/JAMFTo Fix SSOExercisedFor 15MinutesWFHUser(WAHServers)AnsweredQuestion InSlack/HangoutsUsedAdminCredentialsCreate 5Tickets In ARow WithoutEscalatingGeneralQuestion(Template)Learned ANew DetailAboutCoworkerHardwareIssueBankSoftwareIssueCreated5+TicketsShoulderTap(CreateTicket)EscalateTicket WithProperNotes(No Tag)AccessIssueResolveTicketWithoutRemoteSupportReach OutTo A LovedOne OrClose FriendSolve 3Ticket InUnder AnHourUsedZoom/MSRATo RemoteInHad ACoffeeChat W/CoworkerPost AnInspirationalQuoteAD PWReset/UnlockHad AnOffsite/OffshoreUser

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made User Laugh
  2. Posted Question In Slack/Hangouts
  3. New Hire Setup
  4. Non-SSO PW Reset
  5. Created 10+ Tickets
  6. Solve Multiple Issues In One Call
  7. Post A Meme
  8. Give Someone A High Five
  9. Coffee Chat With Someone You Don't Interact With On A Daily Basis
  10. Drink 4 Glasses (8 Ounces) Of Water
  11. Network/Connection Issues
  12. VPN Issue
  13. MFA Issue
  14. Mobile Device Issue
  15. Used LAPS/JAMF To Fix SSO
  16. Exercised For 15 Minutes
  17. WFH User (WAH Servers)
  18. Answered Question In Slack/Hangouts
  19. Used Admin Credentials
  20. Create 5 Tickets In A Row Without Escalating
  21. General Question (Template)
  22. Learned A New Detail About Coworker
  23. Hardware Issue
  24. Bank Software Issue
  25. Created 5+ Tickets
  26. Shoulder Tap (Create Ticket)
  27. Escalate Ticket With Proper Notes (No Tag)
  28. Access Issue
  29. Resolve Ticket Without Remote Support
  30. Reach Out To A Loved One Or Close Friend
  31. Solve 3 Ticket In Under An Hour
  32. Used Zoom/MSRA To Remote In
  33. Had A Coffee Chat W/ Coworker
  34. Post An Inspirational Quote
  35. AD PW Reset/Unlock
  36. Had An Offsite/Offshore User