Create 5Tickets In ARow WithoutEscalatingCreated5+TicketsLearned ANew DetailAboutCoworkerWFHUser(WAHServers)AnsweredQuestion InSlack/HangoutsReach OutTo A LovedOne OrClose FriendPost AnInspirationalQuotePost AMemeShoulderTap(CreateTicket)Network/ConnectionIssuesHad ACoffeeChat W/CoworkerUsedLAPS/JAMFTo Fix SSOMFAIssueGeneralQuestion(Template)SolveMultipleIssues InOne CallNewHireSetupUsedAdminCredentialsPostedQuestion InSlack/HangoutsCreated10+TicketsUsedZoom/MSRATo RemoteInSolve 3Ticket InUnder AnHourGiveSomeoneA HighFiveDrink 4Glasses (8Ounces)Of WaterMadeUserLaughNon-SSO PWResetCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisHardwareIssueVPNIssueMobileDeviceIssueEscalateTicket WithProperNotes(No Tag)BankSoftwareIssueResolveTicketWithoutRemoteSupportAccessIssueAD PWReset/UnlockExercisedFor 15MinutesHad AnOffsite/OffshoreUserCreate 5Tickets In ARow WithoutEscalatingCreated5+TicketsLearned ANew DetailAboutCoworkerWFHUser(WAHServers)AnsweredQuestion InSlack/HangoutsReach OutTo A LovedOne OrClose FriendPost AnInspirationalQuotePost AMemeShoulderTap(CreateTicket)Network/ConnectionIssuesHad ACoffeeChat W/CoworkerUsedLAPS/JAMFTo Fix SSOMFAIssueGeneralQuestion(Template)SolveMultipleIssues InOne CallNewHireSetupUsedAdminCredentialsPostedQuestion InSlack/HangoutsCreated10+TicketsUsedZoom/MSRATo RemoteInSolve 3Ticket InUnder AnHourGiveSomeoneA HighFiveDrink 4Glasses (8Ounces)Of WaterMadeUserLaughNon-SSO PWResetCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisHardwareIssueVPNIssueMobileDeviceIssueEscalateTicket WithProperNotes(No Tag)BankSoftwareIssueResolveTicketWithoutRemoteSupportAccessIssueAD PWReset/UnlockExercisedFor 15MinutesHad AnOffsite/OffshoreUser

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create 5 Tickets In A Row Without Escalating
  2. Created 5+ Tickets
  3. Learned A New Detail About Coworker
  4. WFH User (WAH Servers)
  5. Answered Question In Slack/Hangouts
  6. Reach Out To A Loved One Or Close Friend
  7. Post An Inspirational Quote
  8. Post A Meme
  9. Shoulder Tap (Create Ticket)
  10. Network/Connection Issues
  11. Had A Coffee Chat W/ Coworker
  12. Used LAPS/JAMF To Fix SSO
  13. MFA Issue
  14. General Question (Template)
  15. Solve Multiple Issues In One Call
  16. New Hire Setup
  17. Used Admin Credentials
  18. Posted Question In Slack/Hangouts
  19. Created 10+ Tickets
  20. Used Zoom/MSRA To Remote In
  21. Solve 3 Ticket In Under An Hour
  22. Give Someone A High Five
  23. Drink 4 Glasses (8 Ounces) Of Water
  24. Made User Laugh
  25. Non-SSO PW Reset
  26. Coffee Chat With Someone You Don't Interact With On A Daily Basis
  27. Hardware Issue
  28. VPN Issue
  29. Mobile Device Issue
  30. Escalate Ticket With Proper Notes (No Tag)
  31. Bank Software Issue
  32. Resolve Ticket Without Remote Support
  33. Access Issue
  34. AD PW Reset/Unlock
  35. Exercised For 15 Minutes
  36. Had An Offsite/Offshore User