Created10+TicketsEscalateTicket WithProperNotes(No Tag)GeneralQuestion(Template)Had AnOffsite/OffshoreUserHardwareIssueMobileDeviceIssueReach OutTo A LovedOne OrClose FriendMFAIssueLearned ANew DetailAboutCoworkerExercisedFor 15MinutesPost AMemePost AnInspirationalQuoteCreate 5Tickets In ARow WithoutEscalatingAD PWReset/UnlockDrink 4Glasses (8Ounces)Of WaterNetwork/ConnectionIssuesResolveTicketWithoutRemoteSupportVPNIssueSolve 3Ticket InUnder AnHourAccessIssueShoulderTap(CreateTicket)AnsweredQuestion InSlack/HangoutsBankSoftwareIssueCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisPostedQuestion InSlack/HangoutsNewHireSetupNon-SSO PWResetMadeUserLaughUsedAdminCredentialsSolveMultipleIssues InOne CallWFHUser(WAHServers)UsedZoom/MSRATo RemoteInUsedLAPS/JAMFTo Fix SSOGiveSomeoneA HighFiveCreated5+TicketsHad ACoffeeChat W/CoworkerCreated10+TicketsEscalateTicket WithProperNotes(No Tag)GeneralQuestion(Template)Had AnOffsite/OffshoreUserHardwareIssueMobileDeviceIssueReach OutTo A LovedOne OrClose FriendMFAIssueLearned ANew DetailAboutCoworkerExercisedFor 15MinutesPost AMemePost AnInspirationalQuoteCreate 5Tickets In ARow WithoutEscalatingAD PWReset/UnlockDrink 4Glasses (8Ounces)Of WaterNetwork/ConnectionIssuesResolveTicketWithoutRemoteSupportVPNIssueSolve 3Ticket InUnder AnHourAccessIssueShoulderTap(CreateTicket)AnsweredQuestion InSlack/HangoutsBankSoftwareIssueCoffee ChatWith SomeoneYou Don'tInteract WithOn A DailyBasisPostedQuestion InSlack/HangoutsNewHireSetupNon-SSO PWResetMadeUserLaughUsedAdminCredentialsSolveMultipleIssues InOne CallWFHUser(WAHServers)UsedZoom/MSRATo RemoteInUsedLAPS/JAMFTo Fix SSOGiveSomeoneA HighFiveCreated5+TicketsHad ACoffeeChat W/Coworker

NoVA PUB - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created 10+ Tickets
  2. Escalate Ticket With Proper Notes (No Tag)
  3. General Question (Template)
  4. Had An Offsite/Offshore User
  5. Hardware Issue
  6. Mobile Device Issue
  7. Reach Out To A Loved One Or Close Friend
  8. MFA Issue
  9. Learned A New Detail About Coworker
  10. Exercised For 15 Minutes
  11. Post A Meme
  12. Post An Inspirational Quote
  13. Create 5 Tickets In A Row Without Escalating
  14. AD PW Reset/Unlock
  15. Drink 4 Glasses (8 Ounces) Of Water
  16. Network/Connection Issues
  17. Resolve Ticket Without Remote Support
  18. VPN Issue
  19. Solve 3 Ticket In Under An Hour
  20. Access Issue
  21. Shoulder Tap (Create Ticket)
  22. Answered Question In Slack/Hangouts
  23. Bank Software Issue
  24. Coffee Chat With Someone You Don't Interact With On A Daily Basis
  25. Posted Question In Slack/Hangouts
  26. New Hire Setup
  27. Non-SSO PW Reset
  28. Made User Laugh
  29. Used Admin Credentials
  30. Solve Multiple Issues In One Call
  31. WFH User (WAH Servers)
  32. Used Zoom/MSRA To Remote In
  33. Used LAPS/JAMF To Fix SSO
  34. Give Someone A High Five
  35. Created 5+ Tickets
  36. Had A Coffee Chat W/ Coworker