TeamworkInvestmentOnBoardingCareerConcernQWLTTimemanagementHonestyCustomergave you acomplimentPatienceEncourageEthicshad themostchatstodayOrganizationCustomerFocusScheduleDrivenStatedBasedCollaborativeAppointmentServiceProactivehas aquality atleast of95%spoke/ chatto 3customerswith a "W" intheir nameAPTCSolutionsPrideRSGivendiscountcodes to lessthan 8peopleClientDiversityCommitmentAccountabilityCo-workers Customer said"disgustingservice"  Benefitsclosed themostcasestodayTestingAccommodationsPrometricNationalRegistrationGoalsSuccessInnovativeTrustPOCPrideResponsibilityCourtesyEligibilityhad themost callstodayResourcesEmpathy    Got a friendly smileyfrom a customer  ServiceCultureRespondedto 35customeremailsEngagedWorldClassDedicatedCandidateCarePrideHandled2 chatsat a timeTeamworkInvestmentOnBoardingCareerConcernQWLTTimemanagementHonestyCustomergave you acomplimentPatienceEncourageEthicshad themostchatstodayOrganizationCustomerFocusScheduleDrivenStatedBasedCollaborativeAppointmentServiceProactivehas aquality atleast of95%spoke/ chatto 3customerswith a "W" intheir nameAPTCSolutionsPrideRSGivendiscountcodes to lessthan 8peopleClientDiversityCommitmentAccountabilityCo-workers Customer said"disgustingservice"  Benefitsclosed themostcasestodayTestingAccommodationsPrometricNationalRegistrationGoalsSuccessInnovativeTrustPOCPrideResponsibilityCourtesyEligibilityhad themost callstodayResourcesEmpathy    Got a friendly smileyfrom a customer  ServiceCultureRespondedto 35customeremailsEngagedWorldClassDedicatedCandidateCarePrideHandled2 chatsat a time

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teamwork
  2. Investment
  3. On Boarding
  4. Career
  5. Concern
  6. QWLT
  7. Time management
  8. Honesty
  9. Customer gave you a compliment
  10. Patience
  11. Encourage
  12. Ethics
  13. had the most chats today
  14. Organization
  15. Customer
  16. Focus
  17. Schedule
  18. Driven
  19. Stated Based
  20. Collaborative
  21. Appointment
  22. Service
  23. Proactive
  24. has a quality at least of 95%
  25. spoke/ chat to 3 customers with a "W" in their name
  26. APTC
  27. Solutions
  28. Pride
  29. RS
  30. Given discount codes to less than 8 people
  31. Client
  32. Diversity
  33. Commitment
  34. Accountability
  35. Co-workers
  36. Customer said "disgusting service"
  37. Benefits
  38. closed the most cases today
  39. Testing Accommodations
  40. Prometric
  41. National Registration
  42. Goals
  43. Success
  44. Innovative
  45. Trust
  46. POC
  47. Pride
  48. Responsibility
  49. Courtesy
  50. Eligibility
  51. had the most calls today
  52. Resources
  53. Empathy
  54. Got a friendly smiley from a customer
  55. Service
  56. Culture
  57. Responded to 35 customer emails
  58. Engaged
  59. World Class
  60. Dedicated
  61. Candidate Care
  62. Pride
  63. Handled 2 chats at a time