OnBoarding    Got a friendly smileyfrom a customer  closed themostcasestodayFocusPOCCareerQWLTDedicatedPrideTimemanagementTestingAccommodationsClientDiversityBenefitsHandled2 chatsat a timeGoalsResponsibilityStatedBasedPrideProactiveDriven Customer said"disgustingservice"  NationalRegistrationGivendiscountcodes to lessthan 8peopleCo-workersCulturePrometricCandidateCareEligibilityPatiencespoke/ chatto 3customerswith a "W" intheir nameInnovativeRespondedto 35customeremailsInvestmenthad themost callstodayHonestyConcernWorldClassAPTCServiceCustomergave you acomplimentCourtesyTeamworkAccountabilityCustomerSuccessServiceRShas aquality atleast of95%AppointmentResourcesEmpathyCommitmenthad themostchatstodayTrustEncourageOrganizationScheduleEngagedPrideCollaborativeEthicsSolutionsOnBoarding    Got a friendly smileyfrom a customer  closed themostcasestodayFocusPOCCareerQWLTDedicatedPrideTimemanagementTestingAccommodationsClientDiversityBenefitsHandled2 chatsat a timeGoalsResponsibilityStatedBasedPrideProactiveDriven Customer said"disgustingservice"  NationalRegistrationGivendiscountcodes to lessthan 8peopleCo-workersCulturePrometricCandidateCareEligibilityPatiencespoke/ chatto 3customerswith a "W" intheir nameInnovativeRespondedto 35customeremailsInvestmenthad themost callstodayHonestyConcernWorldClassAPTCServiceCustomergave you acomplimentCourtesyTeamworkAccountabilityCustomerSuccessServiceRShas aquality atleast of95%AppointmentResourcesEmpathyCommitmenthad themostchatstodayTrustEncourageOrganizationScheduleEngagedPrideCollaborativeEthicsSolutions

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On Boarding
  2. Got a friendly smiley from a customer
  3. closed the most cases today
  4. Focus
  5. POC
  6. Career
  7. QWLT
  8. Dedicated
  9. Pride
  10. Time management
  11. Testing Accommodations
  12. Client
  13. Diversity
  14. Benefits
  15. Handled 2 chats at a time
  16. Goals
  17. Responsibility
  18. Stated Based
  19. Pride
  20. Proactive
  21. Driven
  22. Customer said "disgusting service"
  23. National Registration
  24. Given discount codes to less than 8 people
  25. Co-workers
  26. Culture
  27. Prometric
  28. Candidate Care
  29. Eligibility
  30. Patience
  31. spoke/ chat to 3 customers with a "W" in their name
  32. Innovative
  33. Responded to 35 customer emails
  34. Investment
  35. had the most calls today
  36. Honesty
  37. Concern
  38. World Class
  39. APTC
  40. Service
  41. Customer gave you a compliment
  42. Courtesy
  43. Teamwork
  44. Accountability
  45. Customer
  46. Success
  47. Service
  48. RS
  49. has a quality at least of 95%
  50. Appointment
  51. Resources
  52. Empathy
  53. Commitment
  54. had the most chats today
  55. Trust
  56. Encourage
  57. Organization
  58. Schedule
  59. Engaged
  60. Pride
  61. Collaborative
  62. Ethics
  63. Solutions