WorldClassPrideRespondedto 35customeremailshad themost callstodayQWLTRSCareerScheduleSuccessEthicsclosed themostcasestodayCommitmenthas aquality atleast of95%EligibilityTimemanagementOnBoardingBenefitshad themostchatstodayAccountabilityNationalRegistrationClientEmpathyTrustCourtesyHandled2 chatsat a timeCustomerspoke/ chatto 3customerswith a "W" intheir namePatienceCandidateCareResponsibilityConcernPridePrometricResourcesInvestmentAppointmentSolutionsGoalsTeamwork    Got a friendly smileyfrom a customer  StatedBasedEncourageDedicatedPrideServiceCustomergave you acomplimentDiversityTestingAccommodationsAPTCFocusCollaborativeServiceGivendiscountcodes to lessthan 8peopleEngagedCultureHonestyCo-workersDrivenPOCOrganizationProactiveInnovative Customer said"disgustingservice"  WorldClassPrideRespondedto 35customeremailshad themost callstodayQWLTRSCareerScheduleSuccessEthicsclosed themostcasestodayCommitmenthas aquality atleast of95%EligibilityTimemanagementOnBoardingBenefitshad themostchatstodayAccountabilityNationalRegistrationClientEmpathyTrustCourtesyHandled2 chatsat a timeCustomerspoke/ chatto 3customerswith a "W" intheir namePatienceCandidateCareResponsibilityConcernPridePrometricResourcesInvestmentAppointmentSolutionsGoalsTeamwork    Got a friendly smileyfrom a customer  StatedBasedEncourageDedicatedPrideServiceCustomergave you acomplimentDiversityTestingAccommodationsAPTCFocusCollaborativeServiceGivendiscountcodes to lessthan 8peopleEngagedCultureHonestyCo-workersDrivenPOCOrganizationProactiveInnovative Customer said"disgustingservice"  

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. World Class
  2. Pride
  3. Responded to 35 customer emails
  4. had the most calls today
  5. QWLT
  6. RS
  7. Career
  8. Schedule
  9. Success
  10. Ethics
  11. closed the most cases today
  12. Commitment
  13. has a quality at least of 95%
  14. Eligibility
  15. Time management
  16. On Boarding
  17. Benefits
  18. had the most chats today
  19. Accountability
  20. National Registration
  21. Client
  22. Empathy
  23. Trust
  24. Courtesy
  25. Handled 2 chats at a time
  26. Customer
  27. spoke/ chat to 3 customers with a "W" in their name
  28. Patience
  29. Candidate Care
  30. Responsibility
  31. Concern
  32. Pride
  33. Prometric
  34. Resources
  35. Investment
  36. Appointment
  37. Solutions
  38. Goals
  39. Teamwork
  40. Got a friendly smiley from a customer
  41. Stated Based
  42. Encourage
  43. Dedicated
  44. Pride
  45. Service
  46. Customer gave you a compliment
  47. Diversity
  48. Testing Accommodations
  49. APTC
  50. Focus
  51. Collaborative
  52. Service
  53. Given discount codes to less than 8 people
  54. Engaged
  55. Culture
  56. Honesty
  57. Co-workers
  58. Driven
  59. POC
  60. Organization
  61. Proactive
  62. Innovative
  63. Customer said "disgusting service"