Commentedon a post inTeamsRefunded aTKTapproved byTL/CRAMIssuedCustomera DCBCreated aPhone Caserelated towearingMasksChangeda bookingfor aCustomerSpoke to aTier/CompanionMember on thePhoneAssisted aMemberwith theirRR AcntAdded aComplaintagainst aStation in aComplaintCreated aBagIncidentReportMade anew poston Teams!Received anexternalCommendation! Assisted aCo-Heart(via Jabber,Teams,Email, etc.)WN314FlightDelayComplaint Sent 5KickTailsBooked aNEWReservationUM/YTCaseAssistedPax w/Sch.Reacomm Logged aComplimentfor anotherAgentSubmittedanyComplyFormHandleda CaseWB Issued aSLV asGOGFound a wayto appreciateour AM EricCampbell!Assisted aCustomerwith a .COMissue Commentedon a post inTeamsRefunded aTKTapproved byTL/CRAMIssuedCustomera DCBCreated aPhone Caserelated towearingMasksChangeda bookingfor aCustomerSpoke to aTier/CompanionMember on thePhoneAssisted aMemberwith theirRR AcntAdded aComplaintagainst aStation in aComplaintCreated aBagIncidentReportMade anew poston Teams!Received anexternalCommendation! Assisted aCo-Heart(via Jabber,Teams,Email, etc.)WN314FlightDelayComplaint Sent 5KickTailsBooked aNEWReservationUM/YTCaseAssistedPax w/Sch.Reacomm Logged aComplimentfor anotherAgentSubmittedanyComplyFormHandleda CaseWB Issued aSLV asGOGFound a wayto appreciateour AM EricCampbell!Assisted aCustomerwith a .COMissue 

CR/RR July 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Commented on a post in Teams
  2. Refunded a TKT approved by TL/CRAM
  3. Issued Customer a DCB
  4. Created a Phone Case related to wearing Masks
  5. Changed a booking for a Customer
  6. Spoke to a Tier/Companion Member on the Phone
  7. Assisted a Member with their RR Acnt
  8. Added a Complaint against a Station in a Complaint
  9. Created a Bag Incident Report
  10. Made a new post on Teams!
  11. Received an external Commendation!
  12. Assisted a Co-Heart (via Jabber, Teams, Email, etc.)
  13. WN314
  14. Flight Delay Complaint
  15. Sent 5 KickTails
  16. Booked a NEW Reservation
  17. UM/YT Case
  18. Assisted Pax w/ Sch. Reacomm
  19. Logged a Compliment for another Agent
  20. Submitted any Comply Form
  21. Handled a Case WB
  22. Issued a SLV as GOG
  23. Found a way to appreciate our AM Eric Campbell!
  24. Assisted a Customer with a .COM issue