Created aBagIncidentReportReceived anexternalCommendation! IssuedCustomera DCBAssisted aCustomerwith a .COMissue Changeda bookingfor aCustomerBooked aNEWReservationSpoke to aTier/CompanionMember on thePhoneAssisted aMemberwith theirRR AcntCommentedon a post inTeamsSent 5KickTailsCreated aPhone Caserelated towearingMasksFlightDelayComplaint WN314SubmittedanyComplyFormIssued aSLV asGOGLogged aComplimentfor anotherAgentAssistedPax w/Sch.Reacomm Handleda CaseWB UM/YTCaseAdded aComplaintagainst aStation in aComplaintAssisted aCo-Heart(via Jabber,Teams,Email, etc.)Refunded aTKTapproved byTL/CRAMMade anew poston Teams!Found a wayto appreciateour AM EricCampbell!Created aBagIncidentReportReceived anexternalCommendation! IssuedCustomera DCBAssisted aCustomerwith a .COMissue Changeda bookingfor aCustomerBooked aNEWReservationSpoke to aTier/CompanionMember on thePhoneAssisted aMemberwith theirRR AcntCommentedon a post inTeamsSent 5KickTailsCreated aPhone Caserelated towearingMasksFlightDelayComplaint WN314SubmittedanyComplyFormIssued aSLV asGOGLogged aComplimentfor anotherAgentAssistedPax w/Sch.Reacomm Handleda CaseWB UM/YTCaseAdded aComplaintagainst aStation in aComplaintAssisted aCo-Heart(via Jabber,Teams,Email, etc.)Refunded aTKTapproved byTL/CRAMMade anew poston Teams!Found a wayto appreciateour AM EricCampbell!

CR/RR July 2020 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a Bag Incident Report
  2. Received an external Commendation!
  3. Issued Customer a DCB
  4. Assisted a Customer with a .COM issue
  5. Changed a booking for a Customer
  6. Booked a NEW Reservation
  7. Spoke to a Tier/Companion Member on the Phone
  8. Assisted a Member with their RR Acnt
  9. Commented on a post in Teams
  10. Sent 5 KickTails
  11. Created a Phone Case related to wearing Masks
  12. Flight Delay Complaint
  13. WN314
  14. Submitted any Comply Form
  15. Issued a SLV as GOG
  16. Logged a Compliment for another Agent
  17. Assisted Pax w/ Sch. Reacomm
  18. Handled a Case WB
  19. UM/YT Case
  20. Added a Complaint against a Station in a Complaint
  21. Assisted a Co-Heart (via Jabber, Teams, Email, etc.)
  22. Refunded a TKT approved by TL/CRAM
  23. Made a new post on Teams!
  24. Found a way to appreciate our AM Eric Campbell!