PostPCINTAKEDETAILSIN ALLCAPSAddtl InforequestedApproveincustomerfavorCashAppcompletedall powerhourclaimsForeignmerchantResolveforMerchantCreditSend outRebuttalLetter"scam"(intake)Deny forMerchDocsDenyforQualityPartialAmountDisputedRefileClaimCompleteUCMitemsComplete10 or moreIn-processitemsRequestSalesDraftcustomerclaims"unauthorized"Open amanualDN CasePull amulticlaimDenyNoErrorEOD NewClaimsOver 25Send/replyto 5 EMsMCRFPostPCINTAKEDETAILSIN ALLCAPSAddtl InforequestedApproveincustomerfavorCashAppcompletedall powerhourclaimsForeignmerchantResolveforMerchantCreditSend outRebuttalLetter"scam"(intake)Deny forMerchDocsDenyforQualityPartialAmountDisputedRefileClaimCompleteUCMitemsComplete10 or moreIn-processitemsRequestSalesDraftcustomerclaims"unauthorized"Open amanualDN CasePull amulticlaimDenyNoErrorEOD NewClaimsOver 25Send/replyto 5 EMsMCRF

Claims Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post PC
  2. INTAKE DETAILS IN ALL CAPS
  3. Addtl Info requested
  4. Approve in customer favor
  5. Cash App
  6. completed all power hour claims
  7. Foreign merchant
  8. Resolve for Merchant Credit
  9. Send out Rebuttal Letter
  10. "scam" (intake)
  11. Deny for Merch Docs
  12. Deny for Quality
  13. Partial Amount Disputed
  14. Refile Claim
  15. Complete UCM items
  16. Complete 10 or more In-process items
  17. Request Sales Draft
  18. customer claims "unauthorized"
  19. Open a manual DN Case
  20. Pull a multi claim
  21. Deny No Error
  22. EOD New Claims Over 25
  23. Send/reply to 5 EMs
  24. MCRF