The patient tells you their info before you get to the counter Patient makes a comment about mask/ shower curtain Can you tell me the total? (phone call) Patient calls Doni the wrong name/ asks for male pharmacist Transfers prescription in That’s not what I paid last time Someone told me it would be filled today Needs to send PA Patient can’t remember spouse/childs birthday Can I speak with the pharmacist? But I saw the doctor send it Your Customer buys Sudafed I got a text it was ready Gets an add rx Gets a written prescription Is that the generic? Question/ recommendation for vitamins Uses covid override 13 Adds a Goodrx coupon to profile Finds a cycle count that’s wrong Can you refill everything in my profile? Patient doesn’t know about their deductible Customer asks about stock on a target item You have to call another cvs The patient tells you their info before you get to the counter Patient makes a comment about mask/ shower curtain Can you tell me the total? (phone call) Patient calls Doni the wrong name/ asks for male pharmacist Transfers prescription in That’s not what I paid last time Someone told me it would be filled today Needs to send PA Patient can’t remember spouse/childs birthday Can I speak with the pharmacist? But I saw the doctor send it Your Customer buys Sudafed I got a text it was ready Gets an add rx Gets a written prescription Is that the generic? Question/ recommendation for vitamins Uses covid override 13 Adds a Goodrx coupon to profile Finds a cycle count that’s wrong Can you refill everything in my profile? Patient doesn’t know about their deductible Customer asks about stock on a target item You have to call another cvs
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-The patient tells you their info before you get to the counter
O-Patient makes a comment about mask/ shower curtain
N-Can you tell me the total?(phone call)
O-Patient calls Doni the wrong name/ asks for male pharmacist
G-Transfers prescription in
I-That’s not what I paid last time
O-Someone told me it would be filled today
N- Needs to send PA
G-Patient can’t remember spouse/childs birthday
G-Can I speak with the pharmacist?
N-But I saw the doctor send it
B-Your Customer buys Sudafed
B-I got a text it was ready
I-Gets an add rx
G-Gets a written prescription
I-Is that the generic?
O-Question/ recommendation for vitamins
G-Uses covid override 13
I-Adds a Goodrx coupon to profile
B-Finds a cycle count that’s wrong
N-Can you refill everything in my profile?
B-Patient doesn’t know about their deductible
B-Customer asks about stock on a target item
O-You have to call another cvs