Your Customer buys Sudafed Patient calls Doni the wrong name/ asks for male pharmacist The patient tells you their info before you get to the counter Someone told me it would be filled today Can you tell me the total? (phone call) Patient makes a comment about mask/ shower curtain Gets an add rx But I saw the doctor send it Transfers prescription in Adds a Goodrx coupon to profile Patient doesn’t know about their deductible You have to call another cvs Finds a cycle count that’s wrong Needs to send PA Question/ recommendation for vitamins That’s not what I paid last time Gets a written prescription Is that the generic? Uses covid override 13 Customer asks about stock on a target item Can you refill everything in my profile? I got a text it was ready Can I speak with the pharmacist? Patient can’t remember spouse/childs birthday Your Customer buys Sudafed Patient calls Doni the wrong name/ asks for male pharmacist The patient tells you their info before you get to the counter Someone told me it would be filled today Can you tell me the total? (phone call) Patient makes a comment about mask/ shower curtain Gets an add rx But I saw the doctor send it Transfers prescription in Adds a Goodrx coupon to profile Patient doesn’t know about their deductible You have to call another cvs Finds a cycle count that’s wrong Needs to send PA Question/ recommendation for vitamins That’s not what I paid last time Gets a written prescription Is that the generic? Uses covid override 13 Customer asks about stock on a target item Can you refill everything in my profile? I got a text it was ready Can I speak with the pharmacist? Patient can’t remember spouse/childs birthday
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Your Customer buys Sudafed
O-Patient calls Doni the wrong name/ asks for male pharmacist
I-The patient tells you their info before you get to the counter
O-Someone told me it would be filled today
N-Can you tell me the total?(phone call)
O-Patient makes a comment about mask/ shower curtain
I-Gets an add rx
N-But I saw the doctor send it
G-Transfers prescription in
I-Adds a Goodrx coupon to profile
B-Patient doesn’t know about their deductible
O-You have to call another cvs
B-Finds a cycle count that’s wrong
N- Needs to send PA
O-Question/ recommendation for vitamins
I-That’s not what I paid last time
G-Gets a written prescription
I-Is that the generic?
G-Uses covid override 13
B-Customer asks about stock on a target item
N-Can you refill everything in my profile?
B-I got a text it was ready
G-Can I speak with the pharmacist?
G-Patient can’t remember spouse/childs birthday