ShookHandsGenuineconversation(not howsthe weather)Usedcustomersname 3timesSaid"Welcometo WellsFargo"OfferedAccountBalanceUncoveredcustomerneed"Thank youfor comingto WellsFargo."ProcessedTransactioncorrectlyHad goodeyecontactAsked forcommitmentAskedopenendedquestionsUsedBenefitWordsOfferedWaterThankedcustomerfor theirbusinessGot aTCUUsedPowerWordsAskedFind outQuestionsIntroducedcustomerto abankerHad thecustomersit downIntroducedSelfSummarizedTransactionParaphrsedCustomersRequestUsedcustomersname 3times"Is thereanythingelse I canhelp with?"ShookHandsGenuineconversation(not howsthe weather)Usedcustomersname 3timesSaid"Welcometo WellsFargo"OfferedAccountBalanceUncoveredcustomerneed"Thank youfor comingto WellsFargo."ProcessedTransactioncorrectlyHad goodeyecontactAsked forcommitmentAskedopenendedquestionsUsedBenefitWordsOfferedWaterThankedcustomerfor theirbusinessGot aTCUUsedPowerWordsAskedFind outQuestionsIntroducedcustomerto abankerHad thecustomersit downIntroducedSelfSummarizedTransactionParaphrsedCustomersRequestUsedcustomersname 3times"Is thereanythingelse I canhelp with?"

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shook Hands
  2. Genuine conversation (not hows the weather)
  3. Used customers name 3 times
  4. Said "Welcome to Wells Fargo"
  5. Offered Account Balance
  6. Uncovered customer need
  7. "Thank you for coming to Wells Fargo."
  8. Processed Transaction correctly
  9. Had good eye contact
  10. Asked for commitment
  11. Asked open ended questions
  12. Used Benefit Words
  13. Offered Water
  14. Thanked customer for their business
  15. Got a TCU
  16. Used Power Words
  17. Asked Find out Questions
  18. Introduced customer to a banker
  19. Had the customer sit down
  20. Introduced Self
  21. Summarized Transaction
  22. Paraphrsed Customers Request
  23. Used customers name 3 times
  24. "Is there anything else I can help with?"