Shook Hands Offered Water Introduced customer to a banker Used customers name 3 times Used Benefit Words Introduced Self Summarized Transaction Used customers name 3 times Had the customer sit down Paraphrsed Customers Request Had good eye contact Asked open ended questions Said "Welcome to Wells Fargo" Processed Transaction correctly Got a TCU Genuine conversation (not hows the weather) Asked for commitment Uncovered customer need "Thank you for coming to Wells Fargo." "Is there anything else I can help with?" Thanked customer for their business Offered Account Balance Asked Find out Questions Used Power Words Shook Hands Offered Water Introduced customer to a banker Used customers name 3 times Used Benefit Words Introduced Self Summarized Transaction Used customers name 3 times Had the customer sit down Paraphrsed Customers Request Had good eye contact Asked open ended questions Said "Welcome to Wells Fargo" Processed Transaction correctly Got a TCU Genuine conversation (not hows the weather) Asked for commitment Uncovered customer need "Thank you for coming to Wells Fargo." "Is there anything else I can help with?" Thanked customer for their business Offered Account Balance Asked Find out Questions Used Power Words
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Shook Hands
Offered Water
Introduced customer to a banker
Used customers name 3 times
Used Benefit Words
Introduced Self
Summarized Transaction
Used customers name 3 times
Had the customer sit down
Paraphrsed Customers Request
Had good eye contact
Asked open ended questions
Said "Welcome to Wells Fargo"
Processed Transaction correctly
Got a TCU
Genuine conversation (not hows the weather)
Asked for commitment
Uncovered customer need
"Thank you for coming to Wells Fargo."
"Is there anything else I can help with?"
Thanked customer for their business
Offered Account Balance
Asked Find out Questions
Used Power Words