Got aTCUHad goodeyecontactProcessedTransactioncorrectlyOfferedWater"Thank youfor comingto WellsFargo."Usedcustomersname 3timesShookHandsParaphrsedCustomersRequestGenuineconversation(not howsthe weather)AskedopenendedquestionsIntroducedcustomerto abankerUsedcustomersname 3timesUncoveredcustomerneedUsedPowerWordsOfferedAccountBalanceThankedcustomerfor theirbusinessAsked forcommitmentSummarizedTransactionUsedBenefitWordsSaid"Welcometo WellsFargo"Had thecustomersit downAskedFind outQuestions"Is thereanythingelse I canhelp with?"IntroducedSelfGot aTCUHad goodeyecontactProcessedTransactioncorrectlyOfferedWater"Thank youfor comingto WellsFargo."Usedcustomersname 3timesShookHandsParaphrsedCustomersRequestGenuineconversation(not howsthe weather)AskedopenendedquestionsIntroducedcustomerto abankerUsedcustomersname 3timesUncoveredcustomerneedUsedPowerWordsOfferedAccountBalanceThankedcustomerfor theirbusinessAsked forcommitmentSummarizedTransactionUsedBenefitWordsSaid"Welcometo WellsFargo"Had thecustomersit downAskedFind outQuestions"Is thereanythingelse I canhelp with?"IntroducedSelf

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got a TCU
  2. Had good eye contact
  3. Processed Transaction correctly
  4. Offered Water
  5. "Thank you for coming to Wells Fargo."
  6. Used customers name 3 times
  7. Shook Hands
  8. Paraphrsed Customers Request
  9. Genuine conversation (not hows the weather)
  10. Asked open ended questions
  11. Introduced customer to a banker
  12. Used customers name 3 times
  13. Uncovered customer need
  14. Used Power Words
  15. Offered Account Balance
  16. Thanked customer for their business
  17. Asked for commitment
  18. Summarized Transaction
  19. Used Benefit Words
  20. Said "Welcome to Wells Fargo"
  21. Had the customer sit down
  22. Asked Find out Questions
  23. "Is there anything else I can help with?"
  24. Introduced Self