ShookHandsOfferedWaterIntroducedcustomerto abankerUsedcustomersname 3timesUsedBenefitWordsIntroducedSelfSummarizedTransactionUsedcustomersname 3timesHad thecustomersit downParaphrsedCustomersRequestHad goodeyecontactAskedopenendedquestionsSaid"Welcometo WellsFargo"ProcessedTransactioncorrectlyGot aTCUGenuineconversation(not howsthe weather)Asked forcommitmentUncoveredcustomerneed"Thank youfor comingto WellsFargo.""Is thereanythingelse I canhelp with?"Thankedcustomerfor theirbusinessOfferedAccountBalanceAskedFind outQuestionsUsedPowerWordsShookHandsOfferedWaterIntroducedcustomerto abankerUsedcustomersname 3timesUsedBenefitWordsIntroducedSelfSummarizedTransactionUsedcustomersname 3timesHad thecustomersit downParaphrsedCustomersRequestHad goodeyecontactAskedopenendedquestionsSaid"Welcometo WellsFargo"ProcessedTransactioncorrectlyGot aTCUGenuineconversation(not howsthe weather)Asked forcommitmentUncoveredcustomerneed"Thank youfor comingto WellsFargo.""Is thereanythingelse I canhelp with?"Thankedcustomerfor theirbusinessOfferedAccountBalanceAskedFind outQuestionsUsedPowerWords

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shook Hands
  2. Offered Water
  3. Introduced customer to a banker
  4. Used customers name 3 times
  5. Used Benefit Words
  6. Introduced Self
  7. Summarized Transaction
  8. Used customers name 3 times
  9. Had the customer sit down
  10. Paraphrsed Customers Request
  11. Had good eye contact
  12. Asked open ended questions
  13. Said "Welcome to Wells Fargo"
  14. Processed Transaction correctly
  15. Got a TCU
  16. Genuine conversation (not hows the weather)
  17. Asked for commitment
  18. Uncovered customer need
  19. "Thank you for coming to Wells Fargo."
  20. "Is there anything else I can help with?"
  21. Thanked customer for their business
  22. Offered Account Balance
  23. Asked Find out Questions
  24. Used Power Words