Said"Welcometo WellsFargo"Usedcustomersname 3timesProcessedTransactioncorrectlyOfferedWater"Thank youfor comingto WellsFargo."Got aTCUIntroducedSelfIntroducedcustomerto abankerUsedPowerWordsHad goodeyecontactGenuineconversation(not howsthe weather)ShookHandsUsedBenefitWords"Is thereanythingelse I canhelp with?"ParaphrsedCustomersRequestThankedcustomerfor theirbusinessOfferedAccountBalanceAsked forcommitmentAskedFind outQuestionsSummarizedTransactionAskedopenendedquestionsUncoveredcustomerneedHad thecustomersit downUsedcustomersname 3timesSaid"Welcometo WellsFargo"Usedcustomersname 3timesProcessedTransactioncorrectlyOfferedWater"Thank youfor comingto WellsFargo."Got aTCUIntroducedSelfIntroducedcustomerto abankerUsedPowerWordsHad goodeyecontactGenuineconversation(not howsthe weather)ShookHandsUsedBenefitWords"Is thereanythingelse I canhelp with?"ParaphrsedCustomersRequestThankedcustomerfor theirbusinessOfferedAccountBalanceAsked forcommitmentAskedFind outQuestionsSummarizedTransactionAskedopenendedquestionsUncoveredcustomerneedHad thecustomersit downUsedcustomersname 3times

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "Welcome to Wells Fargo"
  2. Used customers name 3 times
  3. Processed Transaction correctly
  4. Offered Water
  5. "Thank you for coming to Wells Fargo."
  6. Got a TCU
  7. Introduced Self
  8. Introduced customer to a banker
  9. Used Power Words
  10. Had good eye contact
  11. Genuine conversation (not hows the weather)
  12. Shook Hands
  13. Used Benefit Words
  14. "Is there anything else I can help with?"
  15. Paraphrsed Customers Request
  16. Thanked customer for their business
  17. Offered Account Balance
  18. Asked for commitment
  19. Asked Find out Questions
  20. Summarized Transaction
  21. Asked open ended questions
  22. Uncovered customer need
  23. Had the customer sit down
  24. Used customers name 3 times