"Is thereanythingelse I canhelp with?"IntroducedSelfUncoveredcustomerneedOfferedWaterOfferedAccountBalanceHad thecustomersit downAskedopenendedquestionsSummarizedTransactionUsedBenefitWordsSaid"Welcometo WellsFargo"Thankedcustomerfor theirbusinessShookHandsUsedPowerWordsParaphrsedCustomersRequest"Thank youfor comingto WellsFargo."Had goodeyecontactUsedcustomersname 3timesGenuineconversation(not howsthe weather)AskedFind outQuestionsGot aTCUIntroducedcustomerto abankerAsked forcommitmentUsedcustomersname 3timesProcessedTransactioncorrectly"Is thereanythingelse I canhelp with?"IntroducedSelfUncoveredcustomerneedOfferedWaterOfferedAccountBalanceHad thecustomersit downAskedopenendedquestionsSummarizedTransactionUsedBenefitWordsSaid"Welcometo WellsFargo"Thankedcustomerfor theirbusinessShookHandsUsedPowerWordsParaphrsedCustomersRequest"Thank youfor comingto WellsFargo."Had goodeyecontactUsedcustomersname 3timesGenuineconversation(not howsthe weather)AskedFind outQuestionsGot aTCUIntroducedcustomerto abankerAsked forcommitmentUsedcustomersname 3timesProcessedTransactioncorrectly

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is there anything else I can help with?"
  2. Introduced Self
  3. Uncovered customer need
  4. Offered Water
  5. Offered Account Balance
  6. Had the customer sit down
  7. Asked open ended questions
  8. Summarized Transaction
  9. Used Benefit Words
  10. Said "Welcome to Wells Fargo"
  11. Thanked customer for their business
  12. Shook Hands
  13. Used Power Words
  14. Paraphrsed Customers Request
  15. "Thank you for coming to Wells Fargo."
  16. Had good eye contact
  17. Used customers name 3 times
  18. Genuine conversation (not hows the weather)
  19. Asked Find out Questions
  20. Got a TCU
  21. Introduced customer to a banker
  22. Asked for commitment
  23. Used customers name 3 times
  24. Processed Transaction correctly