"Is thereanythingelse I canhelp with?"Said"Welcometo WellsFargo"UncoveredcustomerneedOfferedWaterThankedcustomerfor theirbusinessGenuineconversation(not howsthe weather)Introducedcustomerto abankerGot aTCUUsedBenefitWordsUsedcustomersname 3timesProcessedTransactioncorrectlyHad thecustomersit downIntroducedSelfAskedopenendedquestionsAskedFind outQuestionsUsedcustomersname 3times"Thank youfor comingto WellsFargo."SummarizedTransactionOfferedAccountBalanceParaphrsedCustomersRequestUsedPowerWordsShookHandsHad goodeyecontactAsked forcommitment"Is thereanythingelse I canhelp with?"Said"Welcometo WellsFargo"UncoveredcustomerneedOfferedWaterThankedcustomerfor theirbusinessGenuineconversation(not howsthe weather)Introducedcustomerto abankerGot aTCUUsedBenefitWordsUsedcustomersname 3timesProcessedTransactioncorrectlyHad thecustomersit downIntroducedSelfAskedopenendedquestionsAskedFind outQuestionsUsedcustomersname 3times"Thank youfor comingto WellsFargo."SummarizedTransactionOfferedAccountBalanceParaphrsedCustomersRequestUsedPowerWordsShookHandsHad goodeyecontactAsked forcommitment

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is there anything else I can help with?"
  2. Said "Welcome to Wells Fargo"
  3. Uncovered customer need
  4. Offered Water
  5. Thanked customer for their business
  6. Genuine conversation (not hows the weather)
  7. Introduced customer to a banker
  8. Got a TCU
  9. Used Benefit Words
  10. Used customers name 3 times
  11. Processed Transaction correctly
  12. Had the customer sit down
  13. Introduced Self
  14. Asked open ended questions
  15. Asked Find out Questions
  16. Used customers name 3 times
  17. "Thank you for coming to Wells Fargo."
  18. Summarized Transaction
  19. Offered Account Balance
  20. Paraphrsed Customers Request
  21. Used Power Words
  22. Shook Hands
  23. Had good eye contact
  24. Asked for commitment