Processed Transaction correctly Had good eye contact Used Power Words Asked for commitment Asked Find out Questions Genuine conversation (not hows the weather) Had the customer sit down Offered Water "Thank you for coming to Wells Fargo." Said "Welcome to Wells Fargo" Shook Hands Used Benefit Words Paraphrsed Customers Request Introduced customer to a banker Asked open ended questions Offered Account Balance Used customers name 3 times Summarized Transaction Introduced Self Used customers name 3 times Thanked customer for their business Got a TCU Uncovered customer need "Is there anything else I can help with?" Processed Transaction correctly Had good eye contact Used Power Words Asked for commitment Asked Find out Questions Genuine conversation (not hows the weather) Had the customer sit down Offered Water "Thank you for coming to Wells Fargo." Said "Welcome to Wells Fargo" Shook Hands Used Benefit Words Paraphrsed Customers Request Introduced customer to a banker Asked open ended questions Offered Account Balance Used customers name 3 times Summarized Transaction Introduced Self Used customers name 3 times Thanked customer for their business Got a TCU Uncovered customer need "Is there anything else I can help with?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Processed Transaction correctly
Had good eye contact
Used Power Words
Asked for commitment
Asked Find out Questions
Genuine conversation (not hows the weather)
Had the customer sit down
Offered Water
"Thank you for coming to Wells Fargo."
Said "Welcome to Wells Fargo"
Shook Hands
Used Benefit Words
Paraphrsed Customers Request
Introduced customer to a banker
Asked open ended questions
Offered Account Balance
Used customers name 3 times
Summarized Transaction
Introduced Self
Used customers name 3 times
Thanked customer for their business
Got a TCU
Uncovered customer need
"Is there anything else I can help with?"