Usedcustomersname 3timesThankedcustomerfor theirbusinessOfferedWaterSummarizedTransactionShookHandsSaid"Welcometo WellsFargo"Had goodeyecontactUsedcustomersname 3timesIntroducedSelfAskedFind outQuestionsUncoveredcustomerneedProcessedTransactioncorrectlyAskedopenendedquestionsUsedBenefitWordsParaphrsedCustomersRequestIntroducedcustomerto abanker"Is thereanythingelse I canhelp with?"OfferedAccountBalanceUsedPowerWordsHad thecustomersit downGot aTCUAsked forcommitment"Thank youfor comingto WellsFargo."Genuineconversation(not howsthe weather)Usedcustomersname 3timesThankedcustomerfor theirbusinessOfferedWaterSummarizedTransactionShookHandsSaid"Welcometo WellsFargo"Had goodeyecontactUsedcustomersname 3timesIntroducedSelfAskedFind outQuestionsUncoveredcustomerneedProcessedTransactioncorrectlyAskedopenendedquestionsUsedBenefitWordsParaphrsedCustomersRequestIntroducedcustomerto abanker"Is thereanythingelse I canhelp with?"OfferedAccountBalanceUsedPowerWordsHad thecustomersit downGot aTCUAsked forcommitment"Thank youfor comingto WellsFargo."Genuineconversation(not howsthe weather)

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used customers name 3 times
  2. Thanked customer for their business
  3. Offered Water
  4. Summarized Transaction
  5. Shook Hands
  6. Said "Welcome to Wells Fargo"
  7. Had good eye contact
  8. Used customers name 3 times
  9. Introduced Self
  10. Asked Find out Questions
  11. Uncovered customer need
  12. Processed Transaction correctly
  13. Asked open ended questions
  14. Used Benefit Words
  15. Paraphrsed Customers Request
  16. Introduced customer to a banker
  17. "Is there anything else I can help with?"
  18. Offered Account Balance
  19. Used Power Words
  20. Had the customer sit down
  21. Got a TCU
  22. Asked for commitment
  23. "Thank you for coming to Wells Fargo."
  24. Genuine conversation (not hows the weather)