ParaphrsedCustomersRequestIntroducedSelf"Thank youfor comingto WellsFargo."SummarizedTransactionAsked forcommitmentThankedcustomerfor theirbusinessGenuineconversation(not howsthe weather)Uncoveredcustomerneed"Is thereanythingelse I canhelp with?"UsedPowerWordsUsedcustomersname 3timesProcessedTransactioncorrectlyUsedBenefitWordsOfferedWaterGot aTCUOfferedAccountBalanceAskedFind outQuestionsAskedopenendedquestionsIntroducedcustomerto abankerHad goodeyecontactHad thecustomersit downUsedcustomersname 3timesSaid"Welcometo WellsFargo"ShookHandsParaphrsedCustomersRequestIntroducedSelf"Thank youfor comingto WellsFargo."SummarizedTransactionAsked forcommitmentThankedcustomerfor theirbusinessGenuineconversation(not howsthe weather)Uncoveredcustomerneed"Is thereanythingelse I canhelp with?"UsedPowerWordsUsedcustomersname 3timesProcessedTransactioncorrectlyUsedBenefitWordsOfferedWaterGot aTCUOfferedAccountBalanceAskedFind outQuestionsAskedopenendedquestionsIntroducedcustomerto abankerHad goodeyecontactHad thecustomersit downUsedcustomersname 3timesSaid"Welcometo WellsFargo"ShookHands

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paraphrsed Customers Request
  2. Introduced Self
  3. "Thank you for coming to Wells Fargo."
  4. Summarized Transaction
  5. Asked for commitment
  6. Thanked customer for their business
  7. Genuine conversation (not hows the weather)
  8. Uncovered customer need
  9. "Is there anything else I can help with?"
  10. Used Power Words
  11. Used customers name 3 times
  12. Processed Transaction correctly
  13. Used Benefit Words
  14. Offered Water
  15. Got a TCU
  16. Offered Account Balance
  17. Asked Find out Questions
  18. Asked open ended questions
  19. Introduced customer to a banker
  20. Had good eye contact
  21. Had the customer sit down
  22. Used customers name 3 times
  23. Said "Welcome to Wells Fargo"
  24. Shook Hands