OfferedWaterUsedcustomersname 3timesParaphrsedCustomersRequestUsedPowerWordsSaid"Welcometo WellsFargo"AskedopenendedquestionsGenuineconversation(not howsthe weather)Usedcustomersname 3timesThankedcustomerfor theirbusiness"Is thereanythingelse I canhelp with?""Thank youfor comingto WellsFargo."Asked forcommitmentIntroducedSelfUsedBenefitWordsUncoveredcustomerneedShookHandsAskedFind outQuestionsGot aTCUSummarizedTransactionHad thecustomersit downOfferedAccountBalanceIntroducedcustomerto abankerProcessedTransactioncorrectlyHad goodeyecontactOfferedWaterUsedcustomersname 3timesParaphrsedCustomersRequestUsedPowerWordsSaid"Welcometo WellsFargo"AskedopenendedquestionsGenuineconversation(not howsthe weather)Usedcustomersname 3timesThankedcustomerfor theirbusiness"Is thereanythingelse I canhelp with?""Thank youfor comingto WellsFargo."Asked forcommitmentIntroducedSelfUsedBenefitWordsUncoveredcustomerneedShookHandsAskedFind outQuestionsGot aTCUSummarizedTransactionHad thecustomersit downOfferedAccountBalanceIntroducedcustomerto abankerProcessedTransactioncorrectlyHad goodeyecontact

ROAD MAP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered Water
  2. Used customers name 3 times
  3. Paraphrsed Customers Request
  4. Used Power Words
  5. Said "Welcome to Wells Fargo"
  6. Asked open ended questions
  7. Genuine conversation (not hows the weather)
  8. Used customers name 3 times
  9. Thanked customer for their business
  10. "Is there anything else I can help with?"
  11. "Thank you for coming to Wells Fargo."
  12. Asked for commitment
  13. Introduced Self
  14. Used Benefit Words
  15. Uncovered customer need
  16. Shook Hands
  17. Asked Find out Questions
  18. Got a TCU
  19. Summarized Transaction
  20. Had the customer sit down
  21. Offered Account Balance
  22. Introduced customer to a banker
  23. Processed Transaction correctly
  24. Had good eye contact