"Thank you for coming to Wells Fargo." Paraphrsed Customers Request Asked for commitment Said "Welcome to Wells Fargo" Introduced Self Used Benefit Words Had the customer sit down Asked open ended questions Got a TCU "Is there anything else I can help with?" Introduced customer to a banker Asked Find out Questions Summarized Transaction Had good eye contact Used Power Words Offered Account Balance Thanked customer for their business Offered Water Shook Hands Uncovered customer need Used customers name 3 times Used customers name 3 times Genuine conversation (not hows the weather) Processed Transaction correctly "Thank you for coming to Wells Fargo." Paraphrsed Customers Request Asked for commitment Said "Welcome to Wells Fargo" Introduced Self Used Benefit Words Had the customer sit down Asked open ended questions Got a TCU "Is there anything else I can help with?" Introduced customer to a banker Asked Find out Questions Summarized Transaction Had good eye contact Used Power Words Offered Account Balance Thanked customer for their business Offered Water Shook Hands Uncovered customer need Used customers name 3 times Used customers name 3 times Genuine conversation (not hows the weather) Processed Transaction correctly
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"Thank you for coming to Wells Fargo."
Paraphrsed Customers Request
Asked for commitment
Said "Welcome to Wells Fargo"
Introduced Self
Used Benefit Words
Had the customer sit down
Asked open ended questions
Got a TCU
"Is there anything else I can help with?"
Introduced customer to a banker
Asked Find out Questions
Summarized Transaction
Had good eye contact
Used Power Words
Offered Account Balance
Thanked customer for their business
Offered Water
Shook Hands
Uncovered customer need
Used customers name 3 times
Used customers name 3 times
Genuine conversation (not hows the weather)
Processed Transaction correctly