IunderstandyourfrustrationThank youfor thatinformationEnjoy therest ofyour dayPleaseallow mea momentYou mayneed torepeat someinformationI apologize fortheinconvienenceBearwithmeIs thereanythingelse I cando for youHow'syour daygoing.Would youlike thenumber tothe stateI'm glad Iwas ableto helpTheremay be abrief holdtimeIm sorryto hearthatMay Ihave yourmembernumberMay Ihave yournewaddressHow'stheweatherI'll be happyto resolvethat issuefor youYou mayexperiencea momentof silenceThat'swonderfulPleaseconfirmyour DOBDo youhave anID cardThankyou forcallingDid Iresolveyour issueIappreciateyourPatienceIunderstandyourfrustrationThank youfor thatinformationEnjoy therest ofyour dayPleaseallow mea momentYou mayneed torepeat someinformationI apologize fortheinconvienenceBearwithmeIs thereanythingelse I cando for youHow'syour daygoing.Would youlike thenumber tothe stateI'm glad Iwas ableto helpTheremay be abrief holdtimeIm sorryto hearthatMay Ihave yourmembernumberMay Ihave yournewaddressHow'stheweatherI'll be happyto resolvethat issuefor youYou mayexperiencea momentof silenceThat'swonderfulPleaseconfirmyour DOBDo youhave anID cardThankyou forcallingDid Iresolveyour issueIappreciateyourPatience

Courtesy Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand your frustration
  2. Thank you for that information
  3. Enjoy the rest of your day
  4. Please allow me a moment
  5. You may need to repeat some information
  6. I apologize for the inconvienence
  7. Bear with me
  8. Is there anything else I can do for you
  9. How's your day going.
  10. Would you like the number to the state
  11. I'm glad I was able to help
  12. There may be a brief hold time
  13. Im sorry to hear that
  14. May I have your member number
  15. May I have your new address
  16. How's the weather
  17. I'll be happy to resolve that issue for you
  18. You may experience a moment of silence
  19. That's wonderful
  20. Please confirm your DOB
  21. Do you have an ID card
  22. Thank you for calling
  23. Did I resolve your issue
  24. I appreciate your Patience