How'syour daygoing.Thankyou forcallingThank youfor thatinformationIunderstandyourfrustrationPleaseallow mea momentYou mayneed torepeat someinformationIs thereanythingelse I cando for youWould youlike thenumber tothe stateIappreciateyourPatienceBearwithmeI apologize fortheinconvienencePleaseconfirmyour DOBYou mayexperiencea momentof silenceTheremay be abrief holdtimeDid Iresolveyour issueI'll be happyto resolvethat issuefor youHow'stheweatherThat'swonderfulMay Ihave yourmembernumberDo youhave anID cardIm sorryto hearthatI'm glad Iwas ableto helpMay Ihave yournewaddressEnjoy therest ofyour dayHow'syour daygoing.Thankyou forcallingThank youfor thatinformationIunderstandyourfrustrationPleaseallow mea momentYou mayneed torepeat someinformationIs thereanythingelse I cando for youWould youlike thenumber tothe stateIappreciateyourPatienceBearwithmeI apologize fortheinconvienencePleaseconfirmyour DOBYou mayexperiencea momentof silenceTheremay be abrief holdtimeDid Iresolveyour issueI'll be happyto resolvethat issuefor youHow'stheweatherThat'swonderfulMay Ihave yourmembernumberDo youhave anID cardIm sorryto hearthatI'm glad Iwas ableto helpMay Ihave yournewaddressEnjoy therest ofyour day

Courtesy Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How's your day going.
  2. Thank you for calling
  3. Thank you for that information
  4. I understand your frustration
  5. Please allow me a moment
  6. You may need to repeat some information
  7. Is there anything else I can do for you
  8. Would you like the number to the state
  9. I appreciate your Patience
  10. Bear with me
  11. I apologize for the inconvienence
  12. Please confirm your DOB
  13. You may experience a moment of silence
  14. There may be a brief hold time
  15. Did I resolve your issue
  16. I'll be happy to resolve that issue for you
  17. How's the weather
  18. That's wonderful
  19. May I have your member number
  20. Do you have an ID card
  21. Im sorry to hear that
  22. I'm glad I was able to help
  23. May I have your new address
  24. Enjoy the rest of your day