Im sorryto hearthatMay Ihave yournewaddressIunderstandyourfrustrationHow'syour daygoing.Did Iresolveyour issueIappreciateyourPatienceThat'swonderfulYou mayexperiencea momentof silenceYou mayneed torepeat someinformationBearwithmeWould youlike thenumber tothe stateI'll be happyto resolvethat issuefor youThank youfor thatinformationMay Ihave yourmembernumberI'm glad Iwas ableto helpPleaseconfirmyour DOBEnjoy therest ofyour dayPleaseallow mea momentThankyou forcallingHow'stheweatherIs thereanythingelse I cando for youI apologize fortheinconvienenceDo youhave anID cardTheremay be abrief holdtimeIm sorryto hearthatMay Ihave yournewaddressIunderstandyourfrustrationHow'syour daygoing.Did Iresolveyour issueIappreciateyourPatienceThat'swonderfulYou mayexperiencea momentof silenceYou mayneed torepeat someinformationBearwithmeWould youlike thenumber tothe stateI'll be happyto resolvethat issuefor youThank youfor thatinformationMay Ihave yourmembernumberI'm glad Iwas ableto helpPleaseconfirmyour DOBEnjoy therest ofyour dayPleaseallow mea momentThankyou forcallingHow'stheweatherIs thereanythingelse I cando for youI apologize fortheinconvienenceDo youhave anID cardTheremay be abrief holdtime

Courtesy Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Im sorry to hear that
  2. May I have your new address
  3. I understand your frustration
  4. How's your day going.
  5. Did I resolve your issue
  6. I appreciate your Patience
  7. That's wonderful
  8. You may experience a moment of silence
  9. You may need to repeat some information
  10. Bear with me
  11. Would you like the number to the state
  12. I'll be happy to resolve that issue for you
  13. Thank you for that information
  14. May I have your member number
  15. I'm glad I was able to help
  16. Please confirm your DOB
  17. Enjoy the rest of your day
  18. Please allow me a moment
  19. Thank you for calling
  20. How's the weather
  21. Is there anything else I can do for you
  22. I apologize for the inconvienence
  23. Do you have an ID card
  24. There may be a brief hold time