Thank youfor thatinformationIunderstandyourfrustrationThankyou forcallingI'm glad Iwas ableto helpHow'syour daygoing.How'stheweatherI'll be happyto resolvethat issuefor youThat'swonderfulWould youlike thenumber tothe stateTheremay be abrief holdtimeIs thereanythingelse I cando for youEnjoy therest ofyour dayBearwithmeI apologize fortheinconvienenceMay Ihave yourmembernumberDid Iresolveyour issueIappreciateyourPatienceYou mayneed torepeat someinformationYou mayexperiencea momentof silencePleaseallow mea momentIm sorryto hearthatMay Ihave yournewaddressDo youhave anID cardPleaseconfirmyour DOBThank youfor thatinformationIunderstandyourfrustrationThankyou forcallingI'm glad Iwas ableto helpHow'syour daygoing.How'stheweatherI'll be happyto resolvethat issuefor youThat'swonderfulWould youlike thenumber tothe stateTheremay be abrief holdtimeIs thereanythingelse I cando for youEnjoy therest ofyour dayBearwithmeI apologize fortheinconvienenceMay Ihave yourmembernumberDid Iresolveyour issueIappreciateyourPatienceYou mayneed torepeat someinformationYou mayexperiencea momentof silencePleaseallow mea momentIm sorryto hearthatMay Ihave yournewaddressDo youhave anID cardPleaseconfirmyour DOB

Courtesy Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for that information
  2. I understand your frustration
  3. Thank you for calling
  4. I'm glad I was able to help
  5. How's your day going.
  6. How's the weather
  7. I'll be happy to resolve that issue for you
  8. That's wonderful
  9. Would you like the number to the state
  10. There may be a brief hold time
  11. Is there anything else I can do for you
  12. Enjoy the rest of your day
  13. Bear with me
  14. I apologize for the inconvienence
  15. May I have your member number
  16. Did I resolve your issue
  17. I appreciate your Patience
  18. You may need to repeat some information
  19. You may experience a moment of silence
  20. Please allow me a moment
  21. Im sorry to hear that
  22. May I have your new address
  23. Do you have an ID card
  24. Please confirm your DOB