Did Iresolveyour issueThat'swonderfulIs thereanythingelse I cando for youThankyou forcallingHow'syour daygoing.You mayexperiencea momentof silenceThank youfor thatinformationEnjoy therest ofyour dayHow'stheweatherYou mayneed torepeat someinformationI'm glad Iwas ableto helpBearwithmeTheremay be abrief holdtimeMay Ihave yourmembernumberWould youlike thenumber tothe statePleaseconfirmyour DOBPleaseallow mea momentIappreciateyourPatienceIm sorryto hearthatDo youhave anID cardI apologize fortheinconvienenceMay Ihave yournewaddressI'll be happyto resolvethat issuefor youIunderstandyourfrustrationDid Iresolveyour issueThat'swonderfulIs thereanythingelse I cando for youThankyou forcallingHow'syour daygoing.You mayexperiencea momentof silenceThank youfor thatinformationEnjoy therest ofyour dayHow'stheweatherYou mayneed torepeat someinformationI'm glad Iwas ableto helpBearwithmeTheremay be abrief holdtimeMay Ihave yourmembernumberWould youlike thenumber tothe statePleaseconfirmyour DOBPleaseallow mea momentIappreciateyourPatienceIm sorryto hearthatDo youhave anID cardI apologize fortheinconvienenceMay Ihave yournewaddressI'll be happyto resolvethat issuefor youIunderstandyourfrustration

Courtesy Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did I resolve your issue
  2. That's wonderful
  3. Is there anything else I can do for you
  4. Thank you for calling
  5. How's your day going.
  6. You may experience a moment of silence
  7. Thank you for that information
  8. Enjoy the rest of your day
  9. How's the weather
  10. You may need to repeat some information
  11. I'm glad I was able to help
  12. Bear with me
  13. There may be a brief hold time
  14. May I have your member number
  15. Would you like the number to the state
  16. Please confirm your DOB
  17. Please allow me a moment
  18. I appreciate your Patience
  19. Im sorry to hear that
  20. Do you have an ID card
  21. I apologize for the inconvienence
  22. May I have your new address
  23. I'll be happy to resolve that issue for you
  24. I understand your frustration