Do youhave anID cardBearwithmeIunderstandyourfrustrationMay Ihave yourmembernumberHow'syour daygoing.I'll be happyto resolvethat issuefor youI'm glad Iwas ableto helpYou mayneed torepeat someinformationEnjoy therest ofyour dayThankyou forcallingWould youlike thenumber tothe stateIm sorryto hearthatYou mayexperiencea momentof silenceMay Ihave yournewaddressHow'stheweatherThat'swonderfulI apologize fortheinconvienencePleaseconfirmyour DOBThank youfor thatinformationIappreciateyourPatienceTheremay be abrief holdtimeIs thereanythingelse I cando for youDid Iresolveyour issuePleaseallow mea momentDo youhave anID cardBearwithmeIunderstandyourfrustrationMay Ihave yourmembernumberHow'syour daygoing.I'll be happyto resolvethat issuefor youI'm glad Iwas ableto helpYou mayneed torepeat someinformationEnjoy therest ofyour dayThankyou forcallingWould youlike thenumber tothe stateIm sorryto hearthatYou mayexperiencea momentof silenceMay Ihave yournewaddressHow'stheweatherThat'swonderfulI apologize fortheinconvienencePleaseconfirmyour DOBThank youfor thatinformationIappreciateyourPatienceTheremay be abrief holdtimeIs thereanythingelse I cando for youDid Iresolveyour issuePleaseallow mea moment

Courtesy Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do you have an ID card
  2. Bear with me
  3. I understand your frustration
  4. May I have your member number
  5. How's your day going.
  6. I'll be happy to resolve that issue for you
  7. I'm glad I was able to help
  8. You may need to repeat some information
  9. Enjoy the rest of your day
  10. Thank you for calling
  11. Would you like the number to the state
  12. Im sorry to hear that
  13. You may experience a moment of silence
  14. May I have your new address
  15. How's the weather
  16. That's wonderful
  17. I apologize for the inconvienence
  18. Please confirm your DOB
  19. Thank you for that information
  20. I appreciate your Patience
  21. There may be a brief hold time
  22. Is there anything else I can do for you
  23. Did I resolve your issue
  24. Please allow me a moment