Didn'tmiss aRoll Callfor 1 week1 week ofPerfectAttendanceMost callstaken forthe MonthAssisted ateammatewith aquestion inSlackAll ATC'ssent beforelast hour ofshift9 SecondReviewLetterscompleted inan hourHascamera onfor TeamHuddleSent ateammate amessage onFreedomStarSubmittedanaccount/callfor auditAbandoned0 Calls forthe MonthRecognized ateammatesperformancein Team SlackChannelAssisted withCollectionsin MetaStorParticipatedindepartmentSpirit DayTookEmployeeEngagementSurveySpoke with aCreditor/Clientwhose namestarts with a'V'AHT forIVR is5min orlessDailyAverageof 100%9 Citibankaccountscompletedin an hourAssisted apeer inlearning anewworkstreamAbandonmentRate for IBCQbelow 30%PerfectAdherencefor a dayReferred aCreditor to theOffers Inbox(provide callID)AHT forIBCQ is5min orlessSent amessage ofencouragementin the TeamSlack ChannelDidn'tmiss aRoll Callfor 1 week1 week ofPerfectAttendanceMost callstaken forthe MonthAssisted ateammatewith aquestion inSlackAll ATC'ssent beforelast hour ofshift9 SecondReviewLetterscompleted inan hourHascamera onfor TeamHuddleSent ateammate amessage onFreedomStarSubmittedanaccount/callfor auditAbandoned0 Calls forthe MonthRecognized ateammatesperformancein Team SlackChannelAssisted withCollectionsin MetaStorParticipatedindepartmentSpirit DayTookEmployeeEngagementSurveySpoke with aCreditor/Clientwhose namestarts with a'V'AHT forIVR is5min orlessDailyAverageof 100%9 Citibankaccountscompletedin an hourAssisted apeer inlearning anewworkstreamAbandonmentRate for IBCQbelow 30%PerfectAdherencefor a dayReferred aCreditor to theOffers Inbox(provide callID)AHT forIBCQ is5min orlessSent amessage ofencouragementin the TeamSlack Channel

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
N
4
N
5
G
6
I
7
B
8
G
9
G
10
I
11
N
12
O
13
I
14
O
15
G
16
B
17
I
18
O
19
O
20
B
21
N
22
B
23
B
24
I
  1. G-Didn't miss a Roll Call for 1 week
  2. O-1 week of Perfect Attendance
  3. N-Most calls taken for the Month
  4. N-Assisted a teammate with a question in Slack
  5. G-All ATC's sent before last hour of shift
  6. I-9 Second Review Letters completed in an hour
  7. B-Has camera on for Team Huddle
  8. G-Sent a teammate a message on Freedom Star
  9. G-Submitted an account/call for audit
  10. I-Abandoned 0 Calls for the Month
  11. N-Recognized a teammates performance in Team Slack Channel
  12. O-Assisted with Collections in MetaStor
  13. I-Participated in department Spirit Day
  14. O-Took Employee Engagement Survey
  15. G-Spoke with a Creditor/Client whose name starts with a 'V'
  16. B-AHT for IVR is 5min or less
  17. I-Daily Average of 100%
  18. O-9 Citibank accounts completed in an hour
  19. O-Assisted a peer in learning a new workstream
  20. B-Abandonment Rate for IBCQ below 30%
  21. N-Perfect Adherence for a day
  22. B-Referred a Creditor to the Offers Inbox (provide call ID)
  23. B-AHT for IBCQ is 5min or less
  24. I-Sent a message of encouragement in the Team Slack Channel