TookEmployeeEngagementSurveyAssisted apeer inlearning anewworkstreamSubmittedanaccount/callfor auditAssisted withCollectionsin MetaStorSpoke with aCreditor/Clientwhose namestarts with a'V'Most callstaken forthe MonthSent ateammate amessage onFreedomStarHascamera onfor TeamHuddleSent amessage ofencouragementin the TeamSlack ChannelAHT forIBCQ is5min orless1 week ofPerfectAttendancePerfectAdherencefor a day9 SecondReviewLetterscompleted inan hour9 Citibankaccountscompletedin an hourReferred aCreditor to theOffers Inbox(provide callID)Recognized ateammatesperformancein Team SlackChannelAll ATC'ssent beforelast hour ofshiftAbandonmentRate for IBCQbelow 30%Assisted ateammatewith aquestion inSlackDidn'tmiss aRoll Callfor 1 weekAbandoned0 Calls forthe MonthParticipatedindepartmentSpirit DayAHT forIVR is5min orlessDailyAverageof 100%TookEmployeeEngagementSurveyAssisted apeer inlearning anewworkstreamSubmittedanaccount/callfor auditAssisted withCollectionsin MetaStorSpoke with aCreditor/Clientwhose namestarts with a'V'Most callstaken forthe MonthSent ateammate amessage onFreedomStarHascamera onfor TeamHuddleSent amessage ofencouragementin the TeamSlack ChannelAHT forIBCQ is5min orless1 week ofPerfectAttendancePerfectAdherencefor a day9 SecondReviewLetterscompleted inan hour9 Citibankaccountscompletedin an hourReferred aCreditor to theOffers Inbox(provide callID)Recognized ateammatesperformancein Team SlackChannelAll ATC'ssent beforelast hour ofshiftAbandonmentRate for IBCQbelow 30%Assisted ateammatewith aquestion inSlackDidn'tmiss aRoll Callfor 1 weekAbandoned0 Calls forthe MonthParticipatedindepartmentSpirit DayAHT forIVR is5min orlessDailyAverageof 100%

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
O
5
G
6
N
7
G
8
B
9
I
10
B
11
O
12
N
13
I
14
O
15
B
16
N
17
G
18
B
19
N
20
G
21
I
22
I
23
B
24
I
  1. O-Took Employee Engagement Survey
  2. O-Assisted a peer in learning a new workstream
  3. G-Submitted an account/call for audit
  4. O-Assisted with Collections in MetaStor
  5. G-Spoke with a Creditor/Client whose name starts with a 'V'
  6. N-Most calls taken for the Month
  7. G-Sent a teammate a message on Freedom Star
  8. B-Has camera on for Team Huddle
  9. I-Sent a message of encouragement in the Team Slack Channel
  10. B-AHT for IBCQ is 5min or less
  11. O-1 week of Perfect Attendance
  12. N-Perfect Adherence for a day
  13. I-9 Second Review Letters completed in an hour
  14. O-9 Citibank accounts completed in an hour
  15. B-Referred a Creditor to the Offers Inbox (provide call ID)
  16. N-Recognized a teammates performance in Team Slack Channel
  17. G-All ATC's sent before last hour of shift
  18. B-Abandonment Rate for IBCQ below 30%
  19. N-Assisted a teammate with a question in Slack
  20. G-Didn't miss a Roll Call for 1 week
  21. I-Abandoned 0 Calls for the Month
  22. I-Participated in department Spirit Day
  23. B-AHT for IVR is 5min or less
  24. I-Daily Average of 100%