AbandonmentRate for IBCQbelow 30%PerfectAdherencefor a dayAssisted ateammatewith aquestion inSlackHascamera onfor TeamHuddle9 SecondReviewLetterscompleted inan hourSpoke with aCreditor/Clientwhose namestarts with a'V'Recognized ateammatesperformancein Team SlackChannelSent ateammate amessage onFreedomStarAssisted apeer inlearning anewworkstream9 Citibankaccountscompletedin an hourReferred aCreditor to theOffers Inbox(provide callID)All ATC'ssent beforelast hour ofshiftSent amessage ofencouragementin the TeamSlack ChannelDailyAverageof 100%Abandoned0 Calls forthe MonthSubmittedanaccount/callfor auditTookEmployeeEngagementSurveyParticipatedindepartmentSpirit DayAHT forIBCQ is5min orlessAHT forIVR is5min orlessDidn'tmiss aRoll Callfor 1 weekMost callstaken forthe Month1 week ofPerfectAttendanceAssisted withCollectionsin MetaStorAbandonmentRate for IBCQbelow 30%PerfectAdherencefor a dayAssisted ateammatewith aquestion inSlackHascamera onfor TeamHuddle9 SecondReviewLetterscompleted inan hourSpoke with aCreditor/Clientwhose namestarts with a'V'Recognized ateammatesperformancein Team SlackChannelSent ateammate amessage onFreedomStarAssisted apeer inlearning anewworkstream9 Citibankaccountscompletedin an hourReferred aCreditor to theOffers Inbox(provide callID)All ATC'ssent beforelast hour ofshiftSent amessage ofencouragementin the TeamSlack ChannelDailyAverageof 100%Abandoned0 Calls forthe MonthSubmittedanaccount/callfor auditTookEmployeeEngagementSurveyParticipatedindepartmentSpirit DayAHT forIBCQ is5min orlessAHT forIVR is5min orlessDidn'tmiss aRoll Callfor 1 weekMost callstaken forthe Month1 week ofPerfectAttendanceAssisted withCollectionsin MetaStor

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
B
5
I
6
G
7
N
8
G
9
O
10
O
11
B
12
G
13
I
14
I
15
I
16
G
17
O
18
I
19
B
20
B
21
G
22
N
23
O
24
O
  1. B-Abandonment Rate for IBCQ below 30%
  2. N-Perfect Adherence for a day
  3. N-Assisted a teammate with a question in Slack
  4. B-Has camera on for Team Huddle
  5. I-9 Second Review Letters completed in an hour
  6. G-Spoke with a Creditor/Client whose name starts with a 'V'
  7. N-Recognized a teammates performance in Team Slack Channel
  8. G-Sent a teammate a message on Freedom Star
  9. O-Assisted a peer in learning a new workstream
  10. O-9 Citibank accounts completed in an hour
  11. B-Referred a Creditor to the Offers Inbox (provide call ID)
  12. G-All ATC's sent before last hour of shift
  13. I-Sent a message of encouragement in the Team Slack Channel
  14. I-Daily Average of 100%
  15. I-Abandoned 0 Calls for the Month
  16. G-Submitted an account/call for audit
  17. O-Took Employee Engagement Survey
  18. I-Participated in department Spirit Day
  19. B-AHT for IBCQ is 5min or less
  20. B-AHT for IVR is 5min or less
  21. G-Didn't miss a Roll Call for 1 week
  22. N-Most calls taken for the Month
  23. O-1 week of Perfect Attendance
  24. O-Assisted with Collections in MetaStor