TookEmployeeEngagementSurveyAHT forIVR is5min orlessAssisted withCollectionsin MetaStorDidn'tmiss aRoll Callfor 1 weekAssisted ateammatewith aquestion inSlackSubmittedanaccount/callfor auditMost callstaken forthe MonthAssisted apeer inlearning anewworkstreamAHT forIBCQ is5min orlessAll ATC'ssent beforelast hour ofshiftParticipatedindepartmentSpirit DaySent amessage ofencouragementin the TeamSlack ChannelAbandonmentRate for IBCQbelow 30%Referred aCreditor to theOffers Inbox(provide callID)Sent ateammate amessage onFreedomStarDailyAverageof 100%9 Citibankaccountscompletedin an hourRecognized ateammatesperformancein Team SlackChannelHascamera onfor TeamHuddlePerfectAdherencefor a day1 week ofPerfectAttendanceAbandoned0 Calls forthe Month9 SecondReviewLetterscompleted inan hourSpoke with aCreditor/Clientwhose namestarts with a'V'TookEmployeeEngagementSurveyAHT forIVR is5min orlessAssisted withCollectionsin MetaStorDidn'tmiss aRoll Callfor 1 weekAssisted ateammatewith aquestion inSlackSubmittedanaccount/callfor auditMost callstaken forthe MonthAssisted apeer inlearning anewworkstreamAHT forIBCQ is5min orlessAll ATC'ssent beforelast hour ofshiftParticipatedindepartmentSpirit DaySent amessage ofencouragementin the TeamSlack ChannelAbandonmentRate for IBCQbelow 30%Referred aCreditor to theOffers Inbox(provide callID)Sent ateammate amessage onFreedomStarDailyAverageof 100%9 Citibankaccountscompletedin an hourRecognized ateammatesperformancein Team SlackChannelHascamera onfor TeamHuddlePerfectAdherencefor a day1 week ofPerfectAttendanceAbandoned0 Calls forthe Month9 SecondReviewLetterscompleted inan hourSpoke with aCreditor/Clientwhose namestarts with a'V'

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
O
4
G
5
N
6
G
7
N
8
O
9
B
10
G
11
I
12
I
13
B
14
B
15
G
16
I
17
O
18
N
19
B
20
N
21
O
22
I
23
I
24
G
  1. O-Took Employee Engagement Survey
  2. B-AHT for IVR is 5min or less
  3. O-Assisted with Collections in MetaStor
  4. G-Didn't miss a Roll Call for 1 week
  5. N-Assisted a teammate with a question in Slack
  6. G-Submitted an account/call for audit
  7. N-Most calls taken for the Month
  8. O-Assisted a peer in learning a new workstream
  9. B-AHT for IBCQ is 5min or less
  10. G-All ATC's sent before last hour of shift
  11. I-Participated in department Spirit Day
  12. I-Sent a message of encouragement in the Team Slack Channel
  13. B-Abandonment Rate for IBCQ below 30%
  14. B-Referred a Creditor to the Offers Inbox (provide call ID)
  15. G-Sent a teammate a message on Freedom Star
  16. I-Daily Average of 100%
  17. O-9 Citibank accounts completed in an hour
  18. N-Recognized a teammates performance in Team Slack Channel
  19. B-Has camera on for Team Huddle
  20. N-Perfect Adherence for a day
  21. O-1 week of Perfect Attendance
  22. I-Abandoned 0 Calls for the Month
  23. I-9 Second Review Letters completed in an hour
  24. G-Spoke with a Creditor/Client whose name starts with a 'V'