Spoke with aCreditor/Clientwhose namestarts with a'V'Didn'tmiss aRoll Callfor 1 weekParticipatedindepartmentSpirit DayAHT forIBCQ is5min orless1 week ofPerfectAttendanceAssisted ateammatewith aquestion inSlackDailyAverageof 100%Assisted withCollectionsin MetaStorHascamera onfor TeamHuddleAHT forIVR is5min orlessSubmittedanaccount/callfor auditSent amessage ofencouragementin the TeamSlack ChannelAssisted apeer inlearning anewworkstreamRecognized ateammatesperformancein Team SlackChannel9 SecondReviewLetterscompleted inan hourPerfectAdherencefor a dayAbandonmentRate for IBCQbelow 30%Abandoned0 Calls forthe MonthMost callstaken forthe MonthSent ateammate amessage onFreedomStarTookEmployeeEngagementSurvey9 Citibankaccountscompletedin an hourReferred aCreditor to theOffers Inbox(provide callID)All ATC'ssent beforelast hour ofshiftSpoke with aCreditor/Clientwhose namestarts with a'V'Didn'tmiss aRoll Callfor 1 weekParticipatedindepartmentSpirit DayAHT forIBCQ is5min orless1 week ofPerfectAttendanceAssisted ateammatewith aquestion inSlackDailyAverageof 100%Assisted withCollectionsin MetaStorHascamera onfor TeamHuddleAHT forIVR is5min orlessSubmittedanaccount/callfor auditSent amessage ofencouragementin the TeamSlack ChannelAssisted apeer inlearning anewworkstreamRecognized ateammatesperformancein Team SlackChannel9 SecondReviewLetterscompleted inan hourPerfectAdherencefor a dayAbandonmentRate for IBCQbelow 30%Abandoned0 Calls forthe MonthMost callstaken forthe MonthSent ateammate amessage onFreedomStarTookEmployeeEngagementSurvey9 Citibankaccountscompletedin an hourReferred aCreditor to theOffers Inbox(provide callID)All ATC'ssent beforelast hour ofshift

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
B
5
O
6
N
7
I
8
O
9
B
10
B
11
G
12
I
13
O
14
N
15
I
16
N
17
B
18
I
19
N
20
G
21
O
22
O
23
B
24
G
  1. G-Spoke with a Creditor/Client whose name starts with a 'V'
  2. G-Didn't miss a Roll Call for 1 week
  3. I-Participated in department Spirit Day
  4. B-AHT for IBCQ is 5min or less
  5. O-1 week of Perfect Attendance
  6. N-Assisted a teammate with a question in Slack
  7. I-Daily Average of 100%
  8. O-Assisted with Collections in MetaStor
  9. B-Has camera on for Team Huddle
  10. B-AHT for IVR is 5min or less
  11. G-Submitted an account/call for audit
  12. I-Sent a message of encouragement in the Team Slack Channel
  13. O-Assisted a peer in learning a new workstream
  14. N-Recognized a teammates performance in Team Slack Channel
  15. I-9 Second Review Letters completed in an hour
  16. N-Perfect Adherence for a day
  17. B-Abandonment Rate for IBCQ below 30%
  18. I-Abandoned 0 Calls for the Month
  19. N-Most calls taken for the Month
  20. G-Sent a teammate a message on Freedom Star
  21. O-Took Employee Engagement Survey
  22. O-9 Citibank accounts completed in an hour
  23. B-Referred a Creditor to the Offers Inbox (provide call ID)
  24. G-All ATC's sent before last hour of shift