Sent amessage ofencouragementin the TeamSlack ChannelAssisted ateammatewith aquestion inSlackAHT forIVR is5min orlessAll ATC'ssent beforelast hour ofshiftDidn'tmiss aRoll Callfor 1 weekAHT forIBCQ is5min orlessAssisted apeer inlearning anewworkstreamHascamera onfor TeamHuddleSpoke with aCreditor/Clientwhose namestarts with a'V'Abandoned0 Calls forthe Month9 Citibankaccountscompletedin an hourReferred aCreditor to theOffers Inbox(provide callID)Most callstaken forthe MonthPerfectAdherencefor a dayTookEmployeeEngagementSurvey1 week ofPerfectAttendanceAssisted withCollectionsin MetaStorSubmittedanaccount/callfor auditParticipatedindepartmentSpirit DayDailyAverageof 100%Sent ateammate amessage onFreedomStar9 SecondReviewLetterscompleted inan hourAbandonmentRate for IBCQbelow 30%Recognized ateammatesperformancein Team SlackChannelSent amessage ofencouragementin the TeamSlack ChannelAssisted ateammatewith aquestion inSlackAHT forIVR is5min orlessAll ATC'ssent beforelast hour ofshiftDidn'tmiss aRoll Callfor 1 weekAHT forIBCQ is5min orlessAssisted apeer inlearning anewworkstreamHascamera onfor TeamHuddleSpoke with aCreditor/Clientwhose namestarts with a'V'Abandoned0 Calls forthe Month9 Citibankaccountscompletedin an hourReferred aCreditor to theOffers Inbox(provide callID)Most callstaken forthe MonthPerfectAdherencefor a dayTookEmployeeEngagementSurvey1 week ofPerfectAttendanceAssisted withCollectionsin MetaStorSubmittedanaccount/callfor auditParticipatedindepartmentSpirit DayDailyAverageof 100%Sent ateammate amessage onFreedomStar9 SecondReviewLetterscompleted inan hourAbandonmentRate for IBCQbelow 30%Recognized ateammatesperformancein Team SlackChannel

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
B
4
G
5
G
6
B
7
O
8
B
9
G
10
I
11
O
12
B
13
N
14
N
15
O
16
O
17
O
18
G
19
I
20
I
21
G
22
I
23
B
24
N
  1. I-Sent a message of encouragement in the Team Slack Channel
  2. N-Assisted a teammate with a question in Slack
  3. B-AHT for IVR is 5min or less
  4. G-All ATC's sent before last hour of shift
  5. G-Didn't miss a Roll Call for 1 week
  6. B-AHT for IBCQ is 5min or less
  7. O-Assisted a peer in learning a new workstream
  8. B-Has camera on for Team Huddle
  9. G-Spoke with a Creditor/Client whose name starts with a 'V'
  10. I-Abandoned 0 Calls for the Month
  11. O-9 Citibank accounts completed in an hour
  12. B-Referred a Creditor to the Offers Inbox (provide call ID)
  13. N-Most calls taken for the Month
  14. N-Perfect Adherence for a day
  15. O-Took Employee Engagement Survey
  16. O-1 week of Perfect Attendance
  17. O-Assisted with Collections in MetaStor
  18. G-Submitted an account/call for audit
  19. I-Participated in department Spirit Day
  20. I-Daily Average of 100%
  21. G-Sent a teammate a message on Freedom Star
  22. I-9 Second Review Letters completed in an hour
  23. B-Abandonment Rate for IBCQ below 30%
  24. N-Recognized a teammates performance in Team Slack Channel