Submittedanaccount/callfor audit9 SecondReviewLetterscompleted inan hourAssisted apeer inlearning anewworkstreamSent ateammate amessage onFreedomStarAbandonmentRate for IBCQbelow 30%Spoke with aCreditor/Clientwhose namestarts with a'V'DailyAverageof 100%Abandoned0 Calls forthe MonthMost callstaken forthe MonthReferred aCreditor to theOffers Inbox(provide callID)All ATC'ssent beforelast hour ofshiftHascamera onfor TeamHuddleTookEmployeeEngagementSurveyRecognized ateammatesperformancein Team SlackChannelDidn'tmiss aRoll Callfor 1 weekParticipatedindepartmentSpirit DayAssisted ateammatewith aquestion inSlackAHT forIBCQ is5min orlessSent amessage ofencouragementin the TeamSlack ChannelPerfectAdherencefor a day1 week ofPerfectAttendanceAssisted withCollectionsin MetaStor9 Citibankaccountscompletedin an hourAHT forIVR is5min orlessSubmittedanaccount/callfor audit9 SecondReviewLetterscompleted inan hourAssisted apeer inlearning anewworkstreamSent ateammate amessage onFreedomStarAbandonmentRate for IBCQbelow 30%Spoke with aCreditor/Clientwhose namestarts with a'V'DailyAverageof 100%Abandoned0 Calls forthe MonthMost callstaken forthe MonthReferred aCreditor to theOffers Inbox(provide callID)All ATC'ssent beforelast hour ofshiftHascamera onfor TeamHuddleTookEmployeeEngagementSurveyRecognized ateammatesperformancein Team SlackChannelDidn'tmiss aRoll Callfor 1 weekParticipatedindepartmentSpirit DayAssisted ateammatewith aquestion inSlackAHT forIBCQ is5min orlessSent amessage ofencouragementin the TeamSlack ChannelPerfectAdherencefor a day1 week ofPerfectAttendanceAssisted withCollectionsin MetaStor9 Citibankaccountscompletedin an hourAHT forIVR is5min orless

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
O
4
G
5
B
6
G
7
I
8
I
9
N
10
B
11
G
12
B
13
O
14
N
15
G
16
I
17
N
18
B
19
I
20
N
21
O
22
O
23
O
24
B
  1. G-Submitted an account/call for audit
  2. I-9 Second Review Letters completed in an hour
  3. O-Assisted a peer in learning a new workstream
  4. G-Sent a teammate a message on Freedom Star
  5. B-Abandonment Rate for IBCQ below 30%
  6. G-Spoke with a Creditor/Client whose name starts with a 'V'
  7. I-Daily Average of 100%
  8. I-Abandoned 0 Calls for the Month
  9. N-Most calls taken for the Month
  10. B-Referred a Creditor to the Offers Inbox (provide call ID)
  11. G-All ATC's sent before last hour of shift
  12. B-Has camera on for Team Huddle
  13. O-Took Employee Engagement Survey
  14. N-Recognized a teammates performance in Team Slack Channel
  15. G-Didn't miss a Roll Call for 1 week
  16. I-Participated in department Spirit Day
  17. N-Assisted a teammate with a question in Slack
  18. B-AHT for IBCQ is 5min or less
  19. I-Sent a message of encouragement in the Team Slack Channel
  20. N-Perfect Adherence for a day
  21. O-1 week of Perfect Attendance
  22. O-Assisted with Collections in MetaStor
  23. O-9 Citibank accounts completed in an hour
  24. B-AHT for IVR is 5min or less