AbandonmentRate for IBCQbelow 30%Didn'tmiss aRoll Callfor 1 weekDailyAverageof 100%Assisted apeer inlearning anewworkstreamAHT forIVR is5min orlessRecognized ateammatesperformancein Team SlackChannelAll ATC'ssent beforelast hour ofshiftAssisted withCollectionsin MetaStorAssisted ateammatewith aquestion inSlackReferred aCreditor to theOffers Inbox(provide callID)Submittedanaccount/callfor auditMost callstaken forthe MonthAHT forIBCQ is5min orlessPerfectAdherencefor a daySpoke with aCreditor/Clientwhose namestarts with a'V'9 SecondReviewLetterscompleted inan hourParticipatedindepartmentSpirit Day1 week ofPerfectAttendanceSent ateammate amessage onFreedomStarAbandoned0 Calls forthe MonthHascamera onfor TeamHuddle9 Citibankaccountscompletedin an hourSent amessage ofencouragementin the TeamSlack ChannelTookEmployeeEngagementSurveyAbandonmentRate for IBCQbelow 30%Didn'tmiss aRoll Callfor 1 weekDailyAverageof 100%Assisted apeer inlearning anewworkstreamAHT forIVR is5min orlessRecognized ateammatesperformancein Team SlackChannelAll ATC'ssent beforelast hour ofshiftAssisted withCollectionsin MetaStorAssisted ateammatewith aquestion inSlackReferred aCreditor to theOffers Inbox(provide callID)Submittedanaccount/callfor auditMost callstaken forthe MonthAHT forIBCQ is5min orlessPerfectAdherencefor a daySpoke with aCreditor/Clientwhose namestarts with a'V'9 SecondReviewLetterscompleted inan hourParticipatedindepartmentSpirit Day1 week ofPerfectAttendanceSent ateammate amessage onFreedomStarAbandoned0 Calls forthe MonthHascamera onfor TeamHuddle9 Citibankaccountscompletedin an hourSent amessage ofencouragementin the TeamSlack ChannelTookEmployeeEngagementSurvey

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
O
5
B
6
N
7
G
8
O
9
N
10
B
11
G
12
N
13
B
14
N
15
G
16
I
17
I
18
O
19
G
20
I
21
B
22
O
23
I
24
O
  1. B-Abandonment Rate for IBCQ below 30%
  2. G-Didn't miss a Roll Call for 1 week
  3. I-Daily Average of 100%
  4. O-Assisted a peer in learning a new workstream
  5. B-AHT for IVR is 5min or less
  6. N-Recognized a teammates performance in Team Slack Channel
  7. G-All ATC's sent before last hour of shift
  8. O-Assisted with Collections in MetaStor
  9. N-Assisted a teammate with a question in Slack
  10. B-Referred a Creditor to the Offers Inbox (provide call ID)
  11. G-Submitted an account/call for audit
  12. N-Most calls taken for the Month
  13. B-AHT for IBCQ is 5min or less
  14. N-Perfect Adherence for a day
  15. G-Spoke with a Creditor/Client whose name starts with a 'V'
  16. I-9 Second Review Letters completed in an hour
  17. I-Participated in department Spirit Day
  18. O-1 week of Perfect Attendance
  19. G-Sent a teammate a message on Freedom Star
  20. I-Abandoned 0 Calls for the Month
  21. B-Has camera on for Team Huddle
  22. O-9 Citibank accounts completed in an hour
  23. I-Sent a message of encouragement in the Team Slack Channel
  24. O-Took Employee Engagement Survey