Abandoned0 Calls forthe MonthSent ateammate amessage onFreedomStarSpoke with aCreditor/Clientwhose namestarts with a'V'9 Citibankaccountscompletedin an hourRecognized ateammatesperformancein Team SlackChannelSent amessage ofencouragementin the TeamSlack ChannelReferred aCreditor to theOffers Inbox(provide callID)Didn'tmiss aRoll Callfor 1 week1 week ofPerfectAttendanceSubmittedanaccount/callfor auditAHT forIBCQ is5min orlessAll ATC'ssent beforelast hour ofshiftAHT forIVR is5min orlessAbandonmentRate for IBCQbelow 30%ParticipatedindepartmentSpirit DayMost callstaken forthe MonthTookEmployeeEngagementSurveyAssisted withCollectionsin MetaStorAssisted ateammatewith aquestion inSlack9 SecondReviewLetterscompleted inan hourPerfectAdherencefor a dayAssisted apeer inlearning anewworkstreamDailyAverageof 100%Hascamera onfor TeamHuddleAbandoned0 Calls forthe MonthSent ateammate amessage onFreedomStarSpoke with aCreditor/Clientwhose namestarts with a'V'9 Citibankaccountscompletedin an hourRecognized ateammatesperformancein Team SlackChannelSent amessage ofencouragementin the TeamSlack ChannelReferred aCreditor to theOffers Inbox(provide callID)Didn'tmiss aRoll Callfor 1 week1 week ofPerfectAttendanceSubmittedanaccount/callfor auditAHT forIBCQ is5min orlessAll ATC'ssent beforelast hour ofshiftAHT forIVR is5min orlessAbandonmentRate for IBCQbelow 30%ParticipatedindepartmentSpirit DayMost callstaken forthe MonthTookEmployeeEngagementSurveyAssisted withCollectionsin MetaStorAssisted ateammatewith aquestion inSlack9 SecondReviewLetterscompleted inan hourPerfectAdherencefor a dayAssisted apeer inlearning anewworkstreamDailyAverageof 100%Hascamera onfor TeamHuddle

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
O
5
N
6
I
7
B
8
G
9
O
10
G
11
B
12
G
13
B
14
B
15
I
16
N
17
O
18
O
19
N
20
I
21
N
22
O
23
I
24
B
  1. I-Abandoned 0 Calls for the Month
  2. G-Sent a teammate a message on Freedom Star
  3. G-Spoke with a Creditor/Client whose name starts with a 'V'
  4. O-9 Citibank accounts completed in an hour
  5. N-Recognized a teammates performance in Team Slack Channel
  6. I-Sent a message of encouragement in the Team Slack Channel
  7. B-Referred a Creditor to the Offers Inbox (provide call ID)
  8. G-Didn't miss a Roll Call for 1 week
  9. O-1 week of Perfect Attendance
  10. G-Submitted an account/call for audit
  11. B-AHT for IBCQ is 5min or less
  12. G-All ATC's sent before last hour of shift
  13. B-AHT for IVR is 5min or less
  14. B-Abandonment Rate for IBCQ below 30%
  15. I-Participated in department Spirit Day
  16. N-Most calls taken for the Month
  17. O-Took Employee Engagement Survey
  18. O-Assisted with Collections in MetaStor
  19. N-Assisted a teammate with a question in Slack
  20. I-9 Second Review Letters completed in an hour
  21. N-Perfect Adherence for a day
  22. O-Assisted a peer in learning a new workstream
  23. I-Daily Average of 100%
  24. B-Has camera on for Team Huddle