Referred aCreditor to theOffers Inbox(provide callID)Didn'tmiss aRoll Callfor 1 week9 Citibankaccountscompletedin an hourSubmittedanaccount/callfor auditAll ATC'ssent beforelast hour ofshiftAssisted apeer inlearning anewworkstreamSpoke with aCreditor/Clientwhose namestarts with a'V'Recognized ateammatesperformancein Team SlackChannel1 week ofPerfectAttendanceSent ateammate amessage onFreedomStarAssisted ateammatewith aquestion inSlackAssisted withCollectionsin MetaStorTookEmployeeEngagementSurveyAHT forIBCQ is5min orlessAbandonmentRate for IBCQbelow 30%Abandoned0 Calls forthe MonthSent amessage ofencouragementin the TeamSlack ChannelHascamera onfor TeamHuddle9 SecondReviewLetterscompleted inan hourParticipatedindepartmentSpirit DayMost callstaken forthe MonthDailyAverageof 100%PerfectAdherencefor a dayAHT forIVR is5min orlessReferred aCreditor to theOffers Inbox(provide callID)Didn'tmiss aRoll Callfor 1 week9 Citibankaccountscompletedin an hourSubmittedanaccount/callfor auditAll ATC'ssent beforelast hour ofshiftAssisted apeer inlearning anewworkstreamSpoke with aCreditor/Clientwhose namestarts with a'V'Recognized ateammatesperformancein Team SlackChannel1 week ofPerfectAttendanceSent ateammate amessage onFreedomStarAssisted ateammatewith aquestion inSlackAssisted withCollectionsin MetaStorTookEmployeeEngagementSurveyAHT forIBCQ is5min orlessAbandonmentRate for IBCQbelow 30%Abandoned0 Calls forthe MonthSent amessage ofencouragementin the TeamSlack ChannelHascamera onfor TeamHuddle9 SecondReviewLetterscompleted inan hourParticipatedindepartmentSpirit DayMost callstaken forthe MonthDailyAverageof 100%PerfectAdherencefor a dayAHT forIVR is5min orless

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
G
5
G
6
O
7
G
8
N
9
O
10
G
11
N
12
O
13
O
14
B
15
B
16
I
17
I
18
B
19
I
20
I
21
N
22
I
23
N
24
B
  1. B-Referred a Creditor to the Offers Inbox (provide call ID)
  2. G-Didn't miss a Roll Call for 1 week
  3. O-9 Citibank accounts completed in an hour
  4. G-Submitted an account/call for audit
  5. G-All ATC's sent before last hour of shift
  6. O-Assisted a peer in learning a new workstream
  7. G-Spoke with a Creditor/Client whose name starts with a 'V'
  8. N-Recognized a teammates performance in Team Slack Channel
  9. O-1 week of Perfect Attendance
  10. G-Sent a teammate a message on Freedom Star
  11. N-Assisted a teammate with a question in Slack
  12. O-Assisted with Collections in MetaStor
  13. O-Took Employee Engagement Survey
  14. B-AHT for IBCQ is 5min or less
  15. B-Abandonment Rate for IBCQ below 30%
  16. I-Abandoned 0 Calls for the Month
  17. I-Sent a message of encouragement in the Team Slack Channel
  18. B-Has camera on for Team Huddle
  19. I-9 Second Review Letters completed in an hour
  20. I-Participated in department Spirit Day
  21. N-Most calls taken for the Month
  22. I-Daily Average of 100%
  23. N-Perfect Adherence for a day
  24. B-AHT for IVR is 5min or less