1 week ofPerfectAttendanceAbandoned0 Calls forthe MonthReferred aCreditor to theOffers Inbox(provide callID)DailyAverageof 100%AbandonmentRate for IBCQbelow 30%Didn'tmiss aRoll Callfor 1 weekMost callstaken forthe MonthAssisted ateammatewith aquestion inSlack9 SecondReviewLetterscompleted inan hourSent ateammate amessage onFreedomStarRecognized ateammatesperformancein Team SlackChannelAssisted withCollectionsin MetaStorAll ATC'ssent beforelast hour ofshiftSubmittedanaccount/callfor auditTookEmployeeEngagementSurveyPerfectAdherencefor a dayHascamera onfor TeamHuddleAHT forIVR is5min orlessSent amessage ofencouragementin the TeamSlack ChannelParticipatedindepartmentSpirit DayAssisted apeer inlearning anewworkstreamAHT forIBCQ is5min orlessSpoke with aCreditor/Clientwhose namestarts with a'V'9 Citibankaccountscompletedin an hour1 week ofPerfectAttendanceAbandoned0 Calls forthe MonthReferred aCreditor to theOffers Inbox(provide callID)DailyAverageof 100%AbandonmentRate for IBCQbelow 30%Didn'tmiss aRoll Callfor 1 weekMost callstaken forthe MonthAssisted ateammatewith aquestion inSlack9 SecondReviewLetterscompleted inan hourSent ateammate amessage onFreedomStarRecognized ateammatesperformancein Team SlackChannelAssisted withCollectionsin MetaStorAll ATC'ssent beforelast hour ofshiftSubmittedanaccount/callfor auditTookEmployeeEngagementSurveyPerfectAdherencefor a dayHascamera onfor TeamHuddleAHT forIVR is5min orlessSent amessage ofencouragementin the TeamSlack ChannelParticipatedindepartmentSpirit DayAssisted apeer inlearning anewworkstreamAHT forIBCQ is5min orlessSpoke with aCreditor/Clientwhose namestarts with a'V'9 Citibankaccountscompletedin an hour

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
B
4
I
5
B
6
G
7
N
8
N
9
I
10
G
11
N
12
O
13
G
14
G
15
O
16
N
17
B
18
B
19
I
20
I
21
O
22
B
23
G
24
O
  1. O-1 week of Perfect Attendance
  2. I-Abandoned 0 Calls for the Month
  3. B-Referred a Creditor to the Offers Inbox (provide call ID)
  4. I-Daily Average of 100%
  5. B-Abandonment Rate for IBCQ below 30%
  6. G-Didn't miss a Roll Call for 1 week
  7. N-Most calls taken for the Month
  8. N-Assisted a teammate with a question in Slack
  9. I-9 Second Review Letters completed in an hour
  10. G-Sent a teammate a message on Freedom Star
  11. N-Recognized a teammates performance in Team Slack Channel
  12. O-Assisted with Collections in MetaStor
  13. G-All ATC's sent before last hour of shift
  14. G-Submitted an account/call for audit
  15. O-Took Employee Engagement Survey
  16. N-Perfect Adherence for a day
  17. B-Has camera on for Team Huddle
  18. B-AHT for IVR is 5min or less
  19. I-Sent a message of encouragement in the Team Slack Channel
  20. I-Participated in department Spirit Day
  21. O-Assisted a peer in learning a new workstream
  22. B-AHT for IBCQ is 5min or less
  23. G-Spoke with a Creditor/Client whose name starts with a 'V'
  24. O-9 Citibank accounts completed in an hour