Sent ateammate amessage onFreedomStarMost callstaken forthe MonthAbandonmentRate for IBCQbelow 30%Sent amessage ofencouragementin the TeamSlack ChannelPerfectAdherencefor a day1 week ofPerfectAttendanceAssisted withCollectionsin MetaStorRecognized ateammatesperformancein Team SlackChannelDidn'tmiss aRoll Callfor 1 weekAssisted ateammatewith aquestion inSlackAHT forIBCQ is5min orlessSpoke with aCreditor/Clientwhose namestarts with a'V'Assisted apeer inlearning anewworkstreamDailyAverageof 100%All ATC'ssent beforelast hour ofshiftReferred aCreditor to theOffers Inbox(provide callID)9 SecondReviewLetterscompleted inan hourAHT forIVR is5min orlessSubmittedanaccount/callfor audit9 Citibankaccountscompletedin an hourTookEmployeeEngagementSurveyParticipatedindepartmentSpirit DayHascamera onfor TeamHuddleAbandoned0 Calls forthe MonthSent ateammate amessage onFreedomStarMost callstaken forthe MonthAbandonmentRate for IBCQbelow 30%Sent amessage ofencouragementin the TeamSlack ChannelPerfectAdherencefor a day1 week ofPerfectAttendanceAssisted withCollectionsin MetaStorRecognized ateammatesperformancein Team SlackChannelDidn'tmiss aRoll Callfor 1 weekAssisted ateammatewith aquestion inSlackAHT forIBCQ is5min orlessSpoke with aCreditor/Clientwhose namestarts with a'V'Assisted apeer inlearning anewworkstreamDailyAverageof 100%All ATC'ssent beforelast hour ofshiftReferred aCreditor to theOffers Inbox(provide callID)9 SecondReviewLetterscompleted inan hourAHT forIVR is5min orlessSubmittedanaccount/callfor audit9 Citibankaccountscompletedin an hourTookEmployeeEngagementSurveyParticipatedindepartmentSpirit DayHascamera onfor TeamHuddleAbandoned0 Calls forthe Month

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
B
4
I
5
N
6
O
7
O
8
N
9
G
10
N
11
B
12
G
13
O
14
I
15
G
16
B
17
I
18
B
19
G
20
O
21
O
22
I
23
B
24
I
  1. G-Sent a teammate a message on Freedom Star
  2. N-Most calls taken for the Month
  3. B-Abandonment Rate for IBCQ below 30%
  4. I-Sent a message of encouragement in the Team Slack Channel
  5. N-Perfect Adherence for a day
  6. O-1 week of Perfect Attendance
  7. O-Assisted with Collections in MetaStor
  8. N-Recognized a teammates performance in Team Slack Channel
  9. G-Didn't miss a Roll Call for 1 week
  10. N-Assisted a teammate with a question in Slack
  11. B-AHT for IBCQ is 5min or less
  12. G-Spoke with a Creditor/Client whose name starts with a 'V'
  13. O-Assisted a peer in learning a new workstream
  14. I-Daily Average of 100%
  15. G-All ATC's sent before last hour of shift
  16. B-Referred a Creditor to the Offers Inbox (provide call ID)
  17. I-9 Second Review Letters completed in an hour
  18. B-AHT for IVR is 5min or less
  19. G-Submitted an account/call for audit
  20. O-9 Citibank accounts completed in an hour
  21. O-Took Employee Engagement Survey
  22. I-Participated in department Spirit Day
  23. B-Has camera on for Team Huddle
  24. I-Abandoned 0 Calls for the Month