9 SecondReviewLetterscompleted inan hourParticipatedindepartmentSpirit DaySent ateammate amessage onFreedomStarAll ATC'ssent beforelast hour ofshiftTookEmployeeEngagementSurveyPerfectAdherencefor a dayAbandoned0 Calls forthe MonthRecognized ateammatesperformancein Team SlackChannelSpoke with aCreditor/Clientwhose namestarts with a'V'Assisted ateammatewith aquestion inSlackAHT forIVR is5min orless9 Citibankaccountscompletedin an hourHascamera onfor TeamHuddleMost callstaken forthe MonthAHT forIBCQ is5min orless1 week ofPerfectAttendanceReferred aCreditor to theOffers Inbox(provide callID)DailyAverageof 100%Submittedanaccount/callfor auditDidn'tmiss aRoll Callfor 1 weekAssisted withCollectionsin MetaStorAbandonmentRate for IBCQbelow 30%Sent amessage ofencouragementin the TeamSlack ChannelAssisted apeer inlearning anewworkstream9 SecondReviewLetterscompleted inan hourParticipatedindepartmentSpirit DaySent ateammate amessage onFreedomStarAll ATC'ssent beforelast hour ofshiftTookEmployeeEngagementSurveyPerfectAdherencefor a dayAbandoned0 Calls forthe MonthRecognized ateammatesperformancein Team SlackChannelSpoke with aCreditor/Clientwhose namestarts with a'V'Assisted ateammatewith aquestion inSlackAHT forIVR is5min orless9 Citibankaccountscompletedin an hourHascamera onfor TeamHuddleMost callstaken forthe MonthAHT forIBCQ is5min orless1 week ofPerfectAttendanceReferred aCreditor to theOffers Inbox(provide callID)DailyAverageof 100%Submittedanaccount/callfor auditDidn'tmiss aRoll Callfor 1 weekAssisted withCollectionsin MetaStorAbandonmentRate for IBCQbelow 30%Sent amessage ofencouragementin the TeamSlack ChannelAssisted apeer inlearning anewworkstream

MultiStream Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
G
4
G
5
O
6
N
7
I
8
N
9
G
10
N
11
B
12
O
13
B
14
N
15
B
16
O
17
B
18
I
19
G
20
G
21
O
22
B
23
I
24
O
  1. I-9 Second Review Letters completed in an hour
  2. I-Participated in department Spirit Day
  3. G-Sent a teammate a message on Freedom Star
  4. G-All ATC's sent before last hour of shift
  5. O-Took Employee Engagement Survey
  6. N-Perfect Adherence for a day
  7. I-Abandoned 0 Calls for the Month
  8. N-Recognized a teammates performance in Team Slack Channel
  9. G-Spoke with a Creditor/Client whose name starts with a 'V'
  10. N-Assisted a teammate with a question in Slack
  11. B-AHT for IVR is 5min or less
  12. O-9 Citibank accounts completed in an hour
  13. B-Has camera on for Team Huddle
  14. N-Most calls taken for the Month
  15. B-AHT for IBCQ is 5min or less
  16. O-1 week of Perfect Attendance
  17. B-Referred a Creditor to the Offers Inbox (provide call ID)
  18. I-Daily Average of 100%
  19. G-Submitted an account/call for audit
  20. G-Didn't miss a Roll Call for 1 week
  21. O-Assisted with Collections in MetaStor
  22. B-Abandonment Rate for IBCQ below 30%
  23. I-Sent a message of encouragement in the Team Slack Channel
  24. O-Assisted a peer in learning a new workstream