Receiveda namedrop in aReviewTook35+callsTold "I can'ttell you howmuch Iappreciate it"Had tosend Techan emailHad to Reseta login forEnd User'sVKFree!Tech has thewrong WirelessReceiver fortheir panel typeHad toleave aVoicemailTech Callsand fixes theissue whilehe was onhold in queueRun asAdminfixed theissueHave TeamLead giveyou aThumbs UpDid NOTexceed20:00 min.breaks allweekWrotea DOAformXfer toCustomerService/SecurecomActivationsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Took a Callthat lastedover 1hourReceiveda namedrop in aReviewTook35+callsTold "I can'ttell you howmuch Iappreciate it"Had tosend Techan emailHad to Reseta login forEnd User'sVKFree!Tech has thewrong WirelessReceiver fortheir panel typeHad toleave aVoicemailTech Callsand fixes theissue whilehe was onhold in queueRun asAdminfixed theissueHave TeamLead giveyou aThumbs UpDid NOTexceed20:00 min.breaks allweekWrotea DOAformXfer toCustomerService/SecurecomActivationsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Took a Callthat lastedover 1hour

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a name drop in a Review
  2. Took 35+ calls
  3. Told "I can't tell you how much I appreciate it"
  4. Had to send Tech an email
  5. Had to Reset a login for End User's VK
  6. Free!
  7. Tech has the wrong Wireless Receiver for their panel type
  8. Had to leave a Voicemail
  9. Tech Calls and fixes the issue while he was on hold in queue
  10. Run as Admin fixed the issue
  11. Have Team Lead give you a Thumbs Up
  12. Did NOT exceed 20:00 min. breaks all week
  13. Wrote a DOA form
  14. Xfer to Customer Service /Securecom Activations
  15. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  16. Took a Call that lasted over 1 hour