Free!Did NOTexceed20:00 min.breaks allweekXfer toCustomerService/SecurecomActivationsTech has thewrong WirelessReceiver fortheir panel typeTold "I can'ttell you howmuch Iappreciate it"Have TeamLead giveyou aThumbs UpHad toleave aVoicemailHad to Reseta login forEnd User'sVKHad tosend Techan emailRun asAdminfixed theissueTook35+callsWrotea DOAformReceiveda namedrop in aReviewADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Took a Callthat lastedover 1hourTech Callsand fixes theissue whilehe was onhold in queueFree!Did NOTexceed20:00 min.breaks allweekXfer toCustomerService/SecurecomActivationsTech has thewrong WirelessReceiver fortheir panel typeTold "I can'ttell you howmuch Iappreciate it"Have TeamLead giveyou aThumbs UpHad toleave aVoicemailHad to Reseta login forEnd User'sVKHad tosend Techan emailRun asAdminfixed theissueTook35+callsWrotea DOAformReceiveda namedrop in aReviewADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Took a Callthat lastedover 1hourTech Callsand fixes theissue whilehe was onhold in queue

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Did NOT exceed 20:00 min. breaks all week
  3. Xfer to Customer Service /Securecom Activations
  4. Tech has the wrong Wireless Receiver for their panel type
  5. Told "I can't tell you how much I appreciate it"
  6. Have Team Lead give you a Thumbs Up
  7. Had to leave a Voicemail
  8. Had to Reset a login for End User's VK
  9. Had to send Tech an email
  10. Run as Admin fixed the issue
  11. Took 35+ calls
  12. Wrote a DOA form
  13. Received a name drop in a Review
  14. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  15. Took a Call that lasted over 1 hour
  16. Tech Calls and fixes the issue while he was on hold in queue