Told "I can'ttell you howmuch Iappreciate it"Free!Took a Callthat lastedover 1hourXfer toCustomerService/SecurecomActivationsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Had tosend Techan emailHave TeamLead giveyou aThumbs UpWrotea DOAformDid NOTexceed20:00 min.breaks allweekTook35+callsReceiveda namedrop in aReviewTech Callsand fixes theissue whilehe was onhold in queueRun asAdminfixed theissueHad toleave aVoicemailTech has thewrong WirelessReceiver fortheir panel typeHad to Reseta login forEnd User'sVKTold "I can'ttell you howmuch Iappreciate it"Free!Took a Callthat lastedover 1hourXfer toCustomerService/SecurecomActivationsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Had tosend Techan emailHave TeamLead giveyou aThumbs UpWrotea DOAformDid NOTexceed20:00 min.breaks allweekTook35+callsReceiveda namedrop in aReviewTech Callsand fixes theissue whilehe was onhold in queueRun asAdminfixed theissueHad toleave aVoicemailTech has thewrong WirelessReceiver fortheir panel typeHad to Reseta login forEnd User'sVK

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Told "I can't tell you how much I appreciate it"
  2. Free!
  3. Took a Call that lasted over 1 hour
  4. Xfer to Customer Service /Securecom Activations
  5. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  6. Had to send Tech an email
  7. Have Team Lead give you a Thumbs Up
  8. Wrote a DOA form
  9. Did NOT exceed 20:00 min. breaks all week
  10. Took 35+ calls
  11. Received a name drop in a Review
  12. Tech Calls and fixes the issue while he was on hold in queue
  13. Run as Admin fixed the issue
  14. Had to leave a Voicemail
  15. Tech has the wrong Wireless Receiver for their panel type
  16. Had to Reset a login for End User's VK