Took35+callsHad toleave aVoicemailXfer toCustomerService/SecurecomActivationsTech Callsand fixes theissue whilehe was onhold in queueReceiveda namedrop in aReviewHave TeamLead giveyou aThumbs UpTook a Callthat lastedover 1hourTech has thewrong WirelessReceiver fortheir panel typeRun asAdminfixed theissueWrotea DOAformTold "I can'ttell you howmuch Iappreciate it"ADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Free!Had tosend Techan emailDid NOTexceed20:00 min.breaks allweekHad to Reseta login forEnd User'sVKTook35+callsHad toleave aVoicemailXfer toCustomerService/SecurecomActivationsTech Callsand fixes theissue whilehe was onhold in queueReceiveda namedrop in aReviewHave TeamLead giveyou aThumbs UpTook a Callthat lastedover 1hourTech has thewrong WirelessReceiver fortheir panel typeRun asAdminfixed theissueWrotea DOAformTold "I can'ttell you howmuch Iappreciate it"ADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Free!Had tosend Techan emailDid NOTexceed20:00 min.breaks allweekHad to Reseta login forEnd User'sVK

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took 35+ calls
  2. Had to leave a Voicemail
  3. Xfer to Customer Service /Securecom Activations
  4. Tech Calls and fixes the issue while he was on hold in queue
  5. Received a name drop in a Review
  6. Have Team Lead give you a Thumbs Up
  7. Took a Call that lasted over 1 hour
  8. Tech has the wrong Wireless Receiver for their panel type
  9. Run as Admin fixed the issue
  10. Wrote a DOA form
  11. Told "I can't tell you how much I appreciate it"
  12. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  13. Free!
  14. Had to send Tech an email
  15. Did NOT exceed 20:00 min. breaks all week
  16. Had to Reset a login for End User's VK