Took35+callsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Had tosend Techan emailXfer toCustomerService/SecurecomActivationsReceiveda namedrop in aReviewTook a Callthat lastedover 1hourHad toleave aVoicemailHave TeamLead giveyou aThumbs UpRun asAdminfixed theissueHad to Reseta login forEnd User'sVKTold "I can'ttell you howmuch Iappreciate it"Free!Tech Callsand fixes theissue whilehe was onhold in queueDid NOTexceed20:00 min.breaks allweekTech has thewrong WirelessReceiver fortheir panel typeWrotea DOAformTook35+callsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Had tosend Techan emailXfer toCustomerService/SecurecomActivationsReceiveda namedrop in aReviewTook a Callthat lastedover 1hourHad toleave aVoicemailHave TeamLead giveyou aThumbs UpRun asAdminfixed theissueHad to Reseta login forEnd User'sVKTold "I can'ttell you howmuch Iappreciate it"Free!Tech Callsand fixes theissue whilehe was onhold in queueDid NOTexceed20:00 min.breaks allweekTech has thewrong WirelessReceiver fortheir panel typeWrotea DOAform

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took 35+ calls
  2. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  3. Had to send Tech an email
  4. Xfer to Customer Service /Securecom Activations
  5. Received a name drop in a Review
  6. Took a Call that lasted over 1 hour
  7. Had to leave a Voicemail
  8. Have Team Lead give you a Thumbs Up
  9. Run as Admin fixed the issue
  10. Had to Reset a login for End User's VK
  11. Told "I can't tell you how much I appreciate it"
  12. Free!
  13. Tech Calls and fixes the issue while he was on hold in queue
  14. Did NOT exceed 20:00 min. breaks all week
  15. Tech has the wrong Wireless Receiver for their panel type
  16. Wrote a DOA form