Run asAdminfixed theissueFree!Tech Callsand fixes theissue whilehe was onhold in queueTold "I can'ttell you howmuch Iappreciate it"Had toleave aVoicemailHad tosend Techan emailWrotea DOAformXfer toCustomerService/SecurecomActivationsTech has thewrong WirelessReceiver fortheir panel typeTook35+callsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Have TeamLead giveyou aThumbs UpReceiveda namedrop in aReviewHad to Reseta login forEnd User'sVKDid NOTexceed20:00 min.breaks allweekTook a Callthat lastedover 1hourRun asAdminfixed theissueFree!Tech Callsand fixes theissue whilehe was onhold in queueTold "I can'ttell you howmuch Iappreciate it"Had toleave aVoicemailHad tosend Techan emailWrotea DOAformXfer toCustomerService/SecurecomActivationsTech has thewrong WirelessReceiver fortheir panel typeTook35+callsADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - EndUser)Have TeamLead giveyou aThumbs UpReceiveda namedrop in aReviewHad to Reseta login forEnd User'sVKDid NOTexceed20:00 min.breaks allweekTook a Callthat lastedover 1hour

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Run as Admin fixed the issue
  2. Free!
  3. Tech Calls and fixes the issue while he was on hold in queue
  4. Told "I can't tell you how much I appreciate it"
  5. Had to leave a Voicemail
  6. Had to send Tech an email
  7. Wrote a DOA form
  8. Xfer to Customer Service /Securecom Activations
  9. Tech has the wrong Wireless Receiver for their panel type
  10. Took 35+ calls
  11. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - End User)
  12. Have Team Lead give you a Thumbs Up
  13. Received a name drop in a Review
  14. Had to Reset a login for End User's VK
  15. Did NOT exceed 20:00 min. breaks all week
  16. Took a Call that lasted over 1 hour