BIP Strategyand ActionPlan 2014-18SmartFormsResponsiveCustomerImpactSurveysComplaintsreportingCoordinationManagepartnershipsSystemintegrationStakeholderengagementImplementationTrendanalysisSolutionimplementationCRMCustomersatisfactionTeamworkWebinarsServicedesignSchedulesCustomersurveyingBusinesscontentreviewUnleashpotentialIdeasintoactionCollaborationVoice ofCustomerSolutionsCustomerImpactIndexContinuousimprovementReportingChangemanagementCustomerfeedbackEmpowerCustomerfirstContestabilityWebisodesCustomerinteractionsFeedbackOpendataAnalysisBIP Strategyand ActionPlan 2014-18SmartFormsResponsiveCustomerImpactSurveysComplaintsreportingCoordinationManagepartnershipsSystemintegrationStakeholderengagementImplementationTrendanalysisSolutionimplementationCRMCustomersatisfactionTeamworkWebinarsServicedesignSchedulesCustomersurveyingBusinesscontentreviewUnleashpotentialIdeasintoactionCollaborationVoice ofCustomerSolutionsCustomerImpactIndexContinuousimprovementReportingChangemanagementCustomerfeedbackEmpowerCustomerfirstContestabilityWebisodesCustomerinteractionsFeedbackOpendataAnalysis

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BIP Strategy and Action Plan 2014-18
  2. SmartForms
  3. Responsive
  4. Customer Impact Surveys
  5. Complaints reporting
  6. Coordination
  7. Manage partnerships
  8. System integration
  9. Stakeholder engagement
  10. Implementation
  11. Trend analysis
  12. Solution implementation
  13. CRM
  14. Customer satisfaction
  15. Team work
  16. Webinars
  17. Service design
  18. Schedules
  19. Customer surveying
  20. Business content review
  21. Unleash potential
  22. Ideas into action
  23. Collaboration
  24. Voice of Customer
  25. Solutions
  26. Customer Impact Index
  27. Continuous improvement
  28. Reporting
  29. Change management
  30. Customer feedback
  31. Empower
  32. Customer first
  33. Contestability
  34. Webisodes
  35. Customer interactions
  36. Feedback
  37. Open data
  38. Analysis