BPPEnrollmentOR DenialStartServiceEmergencyLine CallLiveCAREEnrollmentScheduleaFieldOrderECIIR- FO(non GasLeak)Pay byPhoneTransferCCA ORCTAInquiryTransferServiceCreatea CaseAllconnectTransferRateInquiryLanguageLine Call(not Spanishtransfer)UpdateExistingPPOutageYourAccountInquiryTroubleReportAddSecondaryPerson toAccountCreatea PayPlanRLNPSSRConsultORTransferPBXCallGasLeakBPPEnrollmentOR DenialStartServiceEmergencyLine CallLiveCAREEnrollmentScheduleaFieldOrderECIIR- FO(non GasLeak)Pay byPhoneTransferCCA ORCTAInquiryTransferServiceCreatea CaseAllconnectTransferRateInquiryLanguageLine Call(not Spanishtransfer)UpdateExistingPPOutageYourAccountInquiryTroubleReportAddSecondaryPerson toAccountCreatea PayPlanRLNPSSRConsultORTransferPBXCallGasLeak

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BPP Enrollment OR Denial
  2. Start Service
  3. Emergency Line Call
  4. Live CARE Enrollment
  5. Schedule a Field Order
  6. ECI
  7. IR- FO (non Gas Leak)
  8. Pay by Phone Transfer
  9. CCA OR CTA Inquiry
  10. Transfer Service
  11. Create a Case
  12. Allconnect Transfer
  13. Rate Inquiry
  14. Language Line Call (not Spanish transfer)
  15. Update Existing PP
  16. Outage
  17. Your Account Inquiry
  18. Trouble Report
  19. Add Secondary Person to Account
  20. Create a Pay Plan
  21. RLNP
  22. SSR Consult OR Transfer
  23. PBX Call
  24. Gas Leak