EmergencyLine CallPay byPhoneTransferCreatea CaseTroubleReportIR- FO(non GasLeak)Createa PayPlanUpdateExistingPPLanguageLine Call(not Spanishtransfer)AddSecondaryPerson toAccountBPPEnrollmentOR DenialRLNPStartServiceSSRConsultORTransferRateInquiryAllconnectTransferTransferServiceCCA ORCTAInquiryYourAccountInquiryOutagePBXCallGasLeakLiveCAREEnrollmentScheduleaFieldOrderECIEmergencyLine CallPay byPhoneTransferCreatea CaseTroubleReportIR- FO(non GasLeak)Createa PayPlanUpdateExistingPPLanguageLine Call(not Spanishtransfer)AddSecondaryPerson toAccountBPPEnrollmentOR DenialRLNPStartServiceSSRConsultORTransferRateInquiryAllconnectTransferTransferServiceCCA ORCTAInquiryYourAccountInquiryOutagePBXCallGasLeakLiveCAREEnrollmentScheduleaFieldOrderECI

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emergency Line Call
  2. Pay by Phone Transfer
  3. Create a Case
  4. Trouble Report
  5. IR- FO (non Gas Leak)
  6. Create a Pay Plan
  7. Update Existing PP
  8. Language Line Call (not Spanish transfer)
  9. Add Secondary Person to Account
  10. BPP Enrollment OR Denial
  11. RLNP
  12. Start Service
  13. SSR Consult OR Transfer
  14. Rate Inquiry
  15. Allconnect Transfer
  16. Transfer Service
  17. CCA OR CTA Inquiry
  18. Your Account Inquiry
  19. Outage
  20. PBX Call
  21. Gas Leak
  22. Live CARE Enrollment
  23. Schedule a Field Order
  24. ECI