PBXCallRLNPECIAddSecondaryPerson toAccountRateInquiryCreatea PayPlanTransferServiceScheduleaFieldOrderSSRConsultORTransferOutageStartServiceTroubleReportCreatea CaseUpdateExistingPPLiveCAREEnrollmentIR- FO(non GasLeak)Pay byPhoneTransferLanguageLine Call(not Spanishtransfer)YourAccountInquiryBPPEnrollmentOR DenialEmergencyLine CallGasLeakAllconnectTransferCCA ORCTAInquiryPBXCallRLNPECIAddSecondaryPerson toAccountRateInquiryCreatea PayPlanTransferServiceScheduleaFieldOrderSSRConsultORTransferOutageStartServiceTroubleReportCreatea CaseUpdateExistingPPLiveCAREEnrollmentIR- FO(non GasLeak)Pay byPhoneTransferLanguageLine Call(not Spanishtransfer)YourAccountInquiryBPPEnrollmentOR DenialEmergencyLine CallGasLeakAllconnectTransferCCA ORCTAInquiry

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PBX Call
  2. RLNP
  3. ECI
  4. Add Secondary Person to Account
  5. Rate Inquiry
  6. Create a Pay Plan
  7. Transfer Service
  8. Schedule a Field Order
  9. SSR Consult OR Transfer
  10. Outage
  11. Start Service
  12. Trouble Report
  13. Create a Case
  14. Update Existing PP
  15. Live CARE Enrollment
  16. IR- FO (non Gas Leak)
  17. Pay by Phone Transfer
  18. Language Line Call (not Spanish transfer)
  19. Your Account Inquiry
  20. BPP Enrollment OR Denial
  21. Emergency Line Call
  22. Gas Leak
  23. Allconnect Transfer
  24. CCA OR CTA Inquiry