RLNPEmergencyLine CallYourAccountInquiryScheduleaFieldOrderLanguageLine Call(not Spanishtransfer)StartServiceCCA ORCTAInquiryPBXCallAllconnectTransferBPPEnrollmentOR DenialAddSecondaryPerson toAccountRateInquiryLiveCAREEnrollmentECIGasLeakOutageIR- FO(non GasLeak)Createa PayPlanSSRConsultORTransferPay byPhoneTransferTransferServiceCreatea CaseTroubleReportUpdateExistingPPRLNPEmergencyLine CallYourAccountInquiryScheduleaFieldOrderLanguageLine Call(not Spanishtransfer)StartServiceCCA ORCTAInquiryPBXCallAllconnectTransferBPPEnrollmentOR DenialAddSecondaryPerson toAccountRateInquiryLiveCAREEnrollmentECIGasLeakOutageIR- FO(non GasLeak)Createa PayPlanSSRConsultORTransferPay byPhoneTransferTransferServiceCreatea CaseTroubleReportUpdateExistingPP

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RLNP
  2. Emergency Line Call
  3. Your Account Inquiry
  4. Schedule a Field Order
  5. Language Line Call (not Spanish transfer)
  6. Start Service
  7. CCA OR CTA Inquiry
  8. PBX Call
  9. Allconnect Transfer
  10. BPP Enrollment OR Denial
  11. Add Secondary Person to Account
  12. Rate Inquiry
  13. Live CARE Enrollment
  14. ECI
  15. Gas Leak
  16. Outage
  17. IR- FO (non Gas Leak)
  18. Create a Pay Plan
  19. SSR Consult OR Transfer
  20. Pay by Phone Transfer
  21. Transfer Service
  22. Create a Case
  23. Trouble Report
  24. Update Existing PP