Createa CaseSSRConsultORTransferRLNPPay byPhoneTransferTroubleReportLiveCAREEnrollmentTransferServiceRateInquiryYourAccountInquiryScheduleaFieldOrderBPPEnrollmentOR DenialOutageIR- FO(non GasLeak)UpdateExistingPPCCA ORCTAInquiryAllconnectTransferPBXCallECIStartServiceLanguageLine Call(not Spanishtransfer)AddSecondaryPerson toAccountEmergencyLine CallCreatea PayPlanGasLeakCreatea CaseSSRConsultORTransferRLNPPay byPhoneTransferTroubleReportLiveCAREEnrollmentTransferServiceRateInquiryYourAccountInquiryScheduleaFieldOrderBPPEnrollmentOR DenialOutageIR- FO(non GasLeak)UpdateExistingPPCCA ORCTAInquiryAllconnectTransferPBXCallECIStartServiceLanguageLine Call(not Spanishtransfer)AddSecondaryPerson toAccountEmergencyLine CallCreatea PayPlanGasLeak

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a Case
  2. SSR Consult OR Transfer
  3. RLNP
  4. Pay by Phone Transfer
  5. Trouble Report
  6. Live CARE Enrollment
  7. Transfer Service
  8. Rate Inquiry
  9. Your Account Inquiry
  10. Schedule a Field Order
  11. BPP Enrollment OR Denial
  12. Outage
  13. IR- FO (non Gas Leak)
  14. Update Existing PP
  15. CCA OR CTA Inquiry
  16. Allconnect Transfer
  17. PBX Call
  18. ECI
  19. Start Service
  20. Language Line Call (not Spanish transfer)
  21. Add Secondary Person to Account
  22. Emergency Line Call
  23. Create a Pay Plan
  24. Gas Leak