CCA ORCTAInquiryTroubleReportAddSecondaryPerson toAccountYourAccountInquiryScheduleaFieldOrderOutageRLNPStartServicePBXCallLiveCAREEnrollmentRateInquiryCreatea CaseGasLeakPay byPhoneTransferCreatea PayPlanBPPEnrollmentOR DenialTransferServiceUpdateExistingPPEmergencyLine CallSSRConsultORTransferECIAllconnectTransferLanguageLine Call(not Spanishtransfer)IR- FO(non GasLeak)CCA ORCTAInquiryTroubleReportAddSecondaryPerson toAccountYourAccountInquiryScheduleaFieldOrderOutageRLNPStartServicePBXCallLiveCAREEnrollmentRateInquiryCreatea CaseGasLeakPay byPhoneTransferCreatea PayPlanBPPEnrollmentOR DenialTransferServiceUpdateExistingPPEmergencyLine CallSSRConsultORTransferECIAllconnectTransferLanguageLine Call(not Spanishtransfer)IR- FO(non GasLeak)

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCA OR CTA Inquiry
  2. Trouble Report
  3. Add Secondary Person to Account
  4. Your Account Inquiry
  5. Schedule a Field Order
  6. Outage
  7. RLNP
  8. Start Service
  9. PBX Call
  10. Live CARE Enrollment
  11. Rate Inquiry
  12. Create a Case
  13. Gas Leak
  14. Pay by Phone Transfer
  15. Create a Pay Plan
  16. BPP Enrollment OR Denial
  17. Transfer Service
  18. Update Existing PP
  19. Emergency Line Call
  20. SSR Consult OR Transfer
  21. ECI
  22. Allconnect Transfer
  23. Language Line Call (not Spanish transfer)
  24. IR- FO (non Gas Leak)