CCA ORCTAInquiryScheduleaFieldOrderIR- FO(non GasLeak)GasLeakECIBPPEnrollmentOR DenialRateInquiryTroubleReportPBXCallTransferServiceCreatea PayPlanAddSecondaryPerson toAccountYourAccountInquiryLanguageLine Call(not Spanishtransfer)AllconnectTransferLiveCAREEnrollmentStartServiceEmergencyLine CallPay byPhoneTransferCreatea CaseUpdateExistingPPOutageRLNPSSRConsultORTransferCCA ORCTAInquiryScheduleaFieldOrderIR- FO(non GasLeak)GasLeakECIBPPEnrollmentOR DenialRateInquiryTroubleReportPBXCallTransferServiceCreatea PayPlanAddSecondaryPerson toAccountYourAccountInquiryLanguageLine Call(not Spanishtransfer)AllconnectTransferLiveCAREEnrollmentStartServiceEmergencyLine CallPay byPhoneTransferCreatea CaseUpdateExistingPPOutageRLNPSSRConsultORTransfer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCA OR CTA Inquiry
  2. Schedule a Field Order
  3. IR- FO (non Gas Leak)
  4. Gas Leak
  5. ECI
  6. BPP Enrollment OR Denial
  7. Rate Inquiry
  8. Trouble Report
  9. PBX Call
  10. Transfer Service
  11. Create a Pay Plan
  12. Add Secondary Person to Account
  13. Your Account Inquiry
  14. Language Line Call (not Spanish transfer)
  15. Allconnect Transfer
  16. Live CARE Enrollment
  17. Start Service
  18. Emergency Line Call
  19. Pay by Phone Transfer
  20. Create a Case
  21. Update Existing PP
  22. Outage
  23. RLNP
  24. SSR Consult OR Transfer