UpdateExistingPPLiveCAREEnrollmentRLNPECICCA ORCTAInquiryIR- FO(non GasLeak)TransferServiceGasLeakTroubleReportRateInquiryPBXCallOutageStartServiceAddSecondaryPerson toAccountBPPEnrollmentOR DenialCreatea CaseSSRConsultORTransferCreatea PayPlanScheduleaFieldOrderPay byPhoneTransferLanguageLine Call(not Spanishtransfer)EmergencyLine CallAllconnectTransferYourAccountInquiryUpdateExistingPPLiveCAREEnrollmentRLNPECICCA ORCTAInquiryIR- FO(non GasLeak)TransferServiceGasLeakTroubleReportRateInquiryPBXCallOutageStartServiceAddSecondaryPerson toAccountBPPEnrollmentOR DenialCreatea CaseSSRConsultORTransferCreatea PayPlanScheduleaFieldOrderPay byPhoneTransferLanguageLine Call(not Spanishtransfer)EmergencyLine CallAllconnectTransferYourAccountInquiry

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update Existing PP
  2. Live CARE Enrollment
  3. RLNP
  4. ECI
  5. CCA OR CTA Inquiry
  6. IR- FO (non Gas Leak)
  7. Transfer Service
  8. Gas Leak
  9. Trouble Report
  10. Rate Inquiry
  11. PBX Call
  12. Outage
  13. Start Service
  14. Add Secondary Person to Account
  15. BPP Enrollment OR Denial
  16. Create a Case
  17. SSR Consult OR Transfer
  18. Create a Pay Plan
  19. Schedule a Field Order
  20. Pay by Phone Transfer
  21. Language Line Call (not Spanish transfer)
  22. Emergency Line Call
  23. Allconnect Transfer
  24. Your Account Inquiry