RateInquiryCCA ORCTAInquiryOutageSSRConsultORTransferYourAccountInquiryAllconnectTransferEmergencyLine CallRLNPScheduleaFieldOrderECIStartServiceIR- FO(non GasLeak)AddSecondaryPerson toAccountLiveCAREEnrollmentCreatea PayPlanGasLeakBPPEnrollmentOR DenialLanguageLine Call(not Spanishtransfer)PBXCallCreatea CaseTroubleReportPay byPhoneTransferTransferServiceUpdateExistingPPRateInquiryCCA ORCTAInquiryOutageSSRConsultORTransferYourAccountInquiryAllconnectTransferEmergencyLine CallRLNPScheduleaFieldOrderECIStartServiceIR- FO(non GasLeak)AddSecondaryPerson toAccountLiveCAREEnrollmentCreatea PayPlanGasLeakBPPEnrollmentOR DenialLanguageLine Call(not Spanishtransfer)PBXCallCreatea CaseTroubleReportPay byPhoneTransferTransferServiceUpdateExistingPP

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rate Inquiry
  2. CCA OR CTA Inquiry
  3. Outage
  4. SSR Consult OR Transfer
  5. Your Account Inquiry
  6. Allconnect Transfer
  7. Emergency Line Call
  8. RLNP
  9. Schedule a Field Order
  10. ECI
  11. Start Service
  12. IR- FO (non Gas Leak)
  13. Add Secondary Person to Account
  14. Live CARE Enrollment
  15. Create a Pay Plan
  16. Gas Leak
  17. BPP Enrollment OR Denial
  18. Language Line Call (not Spanish transfer)
  19. PBX Call
  20. Create a Case
  21. Trouble Report
  22. Pay by Phone Transfer
  23. Transfer Service
  24. Update Existing PP