LanguageLine Call(not Spanishtransfer)RateInquiryStartServiceLiveCAREEnrollmentOutageCreatea PayPlanEmergencyLine CallTroubleReportGasLeakTransferServiceSSRConsultORTransferUpdateExistingPPBPPEnrollmentOR DenialCreatea CasePBXCallAddSecondaryPerson toAccountScheduleaFieldOrderYourAccountInquiryECIAllconnectTransferPay byPhoneTransferCCA ORCTAInquiryIR- FO(non GasLeak)RLNPLanguageLine Call(not Spanishtransfer)RateInquiryStartServiceLiveCAREEnrollmentOutageCreatea PayPlanEmergencyLine CallTroubleReportGasLeakTransferServiceSSRConsultORTransferUpdateExistingPPBPPEnrollmentOR DenialCreatea CasePBXCallAddSecondaryPerson toAccountScheduleaFieldOrderYourAccountInquiryECIAllconnectTransferPay byPhoneTransferCCA ORCTAInquiryIR- FO(non GasLeak)RLNP

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Language Line Call (not Spanish transfer)
  2. Rate Inquiry
  3. Start Service
  4. Live CARE Enrollment
  5. Outage
  6. Create a Pay Plan
  7. Emergency Line Call
  8. Trouble Report
  9. Gas Leak
  10. Transfer Service
  11. SSR Consult OR Transfer
  12. Update Existing PP
  13. BPP Enrollment OR Denial
  14. Create a Case
  15. PBX Call
  16. Add Secondary Person to Account
  17. Schedule a Field Order
  18. Your Account Inquiry
  19. ECI
  20. Allconnect Transfer
  21. Pay by Phone Transfer
  22. CCA OR CTA Inquiry
  23. IR- FO (non Gas Leak)
  24. RLNP