BPPEnrollmentOR DenialECIRateInquiryUpdateExistingPPLiveCAREEnrollmentCreatea PayPlanCreatea CaseAddSecondaryPerson toAccountTransferServiceRLNPScheduleaFieldOrderTroubleReportSSRConsultORTransferGasLeakOutageAllconnectTransferEmergencyLine CallIR- FO(non GasLeak)LanguageLine Call(not Spanishtransfer)Pay byPhoneTransferYourAccountInquiryPBXCallCCA ORCTAInquiryStartServiceBPPEnrollmentOR DenialECIRateInquiryUpdateExistingPPLiveCAREEnrollmentCreatea PayPlanCreatea CaseAddSecondaryPerson toAccountTransferServiceRLNPScheduleaFieldOrderTroubleReportSSRConsultORTransferGasLeakOutageAllconnectTransferEmergencyLine CallIR- FO(non GasLeak)LanguageLine Call(not Spanishtransfer)Pay byPhoneTransferYourAccountInquiryPBXCallCCA ORCTAInquiryStartService

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BPP Enrollment OR Denial
  2. ECI
  3. Rate Inquiry
  4. Update Existing PP
  5. Live CARE Enrollment
  6. Create a Pay Plan
  7. Create a Case
  8. Add Secondary Person to Account
  9. Transfer Service
  10. RLNP
  11. Schedule a Field Order
  12. Trouble Report
  13. SSR Consult OR Transfer
  14. Gas Leak
  15. Outage
  16. Allconnect Transfer
  17. Emergency Line Call
  18. IR- FO (non Gas Leak)
  19. Language Line Call (not Spanish transfer)
  20. Pay by Phone Transfer
  21. Your Account Inquiry
  22. PBX Call
  23. CCA OR CTA Inquiry
  24. Start Service