TransferServicePay byPhoneTransferBPPEnrollmentOR DenialRateInquirySSRConsultORTransferLanguageLine Call(not Spanishtransfer)YourAccountInquiryCreatea CasePBXCallAddSecondaryPerson toAccountAllconnectTransferECIScheduleaFieldOrderTroubleReportGasLeakLiveCAREEnrollmentIR- FO(non GasLeak)OutageCreatea PayPlanUpdateExistingPPEmergencyLine CallCCA ORCTAInquiryRLNPStartServiceTransferServicePay byPhoneTransferBPPEnrollmentOR DenialRateInquirySSRConsultORTransferLanguageLine Call(not Spanishtransfer)YourAccountInquiryCreatea CasePBXCallAddSecondaryPerson toAccountAllconnectTransferECIScheduleaFieldOrderTroubleReportGasLeakLiveCAREEnrollmentIR- FO(non GasLeak)OutageCreatea PayPlanUpdateExistingPPEmergencyLine CallCCA ORCTAInquiryRLNPStartService

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer Service
  2. Pay by Phone Transfer
  3. BPP Enrollment OR Denial
  4. Rate Inquiry
  5. SSR Consult OR Transfer
  6. Language Line Call (not Spanish transfer)
  7. Your Account Inquiry
  8. Create a Case
  9. PBX Call
  10. Add Secondary Person to Account
  11. Allconnect Transfer
  12. ECI
  13. Schedule a Field Order
  14. Trouble Report
  15. Gas Leak
  16. Live CARE Enrollment
  17. IR- FO (non Gas Leak)
  18. Outage
  19. Create a Pay Plan
  20. Update Existing PP
  21. Emergency Line Call
  22. CCA OR CTA Inquiry
  23. RLNP
  24. Start Service