EmergencyLine CallGasLeakUpdateExistingPPLiveCAREEnrollmentSSRConsultORTransferTransferServicePBXCallLanguageLine Call(not Spanishtransfer)RateInquiryCreatea PayPlanIR- FO(non GasLeak)Pay byPhoneTransferYourAccountInquiryScheduleaFieldOrderAddSecondaryPerson toAccountTroubleReportStartServiceCreatea CaseOutageAllconnectTransferBPPEnrollmentOR DenialCCA ORCTAInquiryECIRLNPEmergencyLine CallGasLeakUpdateExistingPPLiveCAREEnrollmentSSRConsultORTransferTransferServicePBXCallLanguageLine Call(not Spanishtransfer)RateInquiryCreatea PayPlanIR- FO(non GasLeak)Pay byPhoneTransferYourAccountInquiryScheduleaFieldOrderAddSecondaryPerson toAccountTroubleReportStartServiceCreatea CaseOutageAllconnectTransferBPPEnrollmentOR DenialCCA ORCTAInquiryECIRLNP

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emergency Line Call
  2. Gas Leak
  3. Update Existing PP
  4. Live CARE Enrollment
  5. SSR Consult OR Transfer
  6. Transfer Service
  7. PBX Call
  8. Language Line Call (not Spanish transfer)
  9. Rate Inquiry
  10. Create a Pay Plan
  11. IR- FO (non Gas Leak)
  12. Pay by Phone Transfer
  13. Your Account Inquiry
  14. Schedule a Field Order
  15. Add Secondary Person to Account
  16. Trouble Report
  17. Start Service
  18. Create a Case
  19. Outage
  20. Allconnect Transfer
  21. BPP Enrollment OR Denial
  22. CCA OR CTA Inquiry
  23. ECI
  24. RLNP