OutageRateInquiryLanguageLine Call(not Spanishtransfer)LiveCAREEnrollmentCreatea CaseRLNPTransferServiceEmergencyLine CallStartServiceYourAccountInquiryBPPEnrollmentOR DenialTroubleReportPay byPhoneTransferAddSecondaryPerson toAccountSSRConsultORTransferCCA ORCTAInquiryAllconnectTransferIR- FO(non GasLeak)UpdateExistingPPScheduleaFieldOrderPBXCallCreatea PayPlanECIGasLeakOutageRateInquiryLanguageLine Call(not Spanishtransfer)LiveCAREEnrollmentCreatea CaseRLNPTransferServiceEmergencyLine CallStartServiceYourAccountInquiryBPPEnrollmentOR DenialTroubleReportPay byPhoneTransferAddSecondaryPerson toAccountSSRConsultORTransferCCA ORCTAInquiryAllconnectTransferIR- FO(non GasLeak)UpdateExistingPPScheduleaFieldOrderPBXCallCreatea PayPlanECIGasLeak

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outage
  2. Rate Inquiry
  3. Language Line Call (not Spanish transfer)
  4. Live CARE Enrollment
  5. Create a Case
  6. RLNP
  7. Transfer Service
  8. Emergency Line Call
  9. Start Service
  10. Your Account Inquiry
  11. BPP Enrollment OR Denial
  12. Trouble Report
  13. Pay by Phone Transfer
  14. Add Secondary Person to Account
  15. SSR Consult OR Transfer
  16. CCA OR CTA Inquiry
  17. Allconnect Transfer
  18. IR- FO (non Gas Leak)
  19. Update Existing PP
  20. Schedule a Field Order
  21. PBX Call
  22. Create a Pay Plan
  23. ECI
  24. Gas Leak