RateInquiryCCA ORCTAInquiryBPPEnrollmentOR DenialOutagePay byPhoneTransferLanguageLine Call(not Spanishtransfer)AllconnectTransferLiveCAREEnrollmentUpdateExistingPPAddSecondaryPerson toAccountCreatea CaseECIYourAccountInquiryStartServiceTroubleReportScheduleaFieldOrderSSRConsultORTransferPBXCallIR- FO(non GasLeak)TransferServiceRLNPEmergencyLine CallCreatea PayPlanGasLeakRateInquiryCCA ORCTAInquiryBPPEnrollmentOR DenialOutagePay byPhoneTransferLanguageLine Call(not Spanishtransfer)AllconnectTransferLiveCAREEnrollmentUpdateExistingPPAddSecondaryPerson toAccountCreatea CaseECIYourAccountInquiryStartServiceTroubleReportScheduleaFieldOrderSSRConsultORTransferPBXCallIR- FO(non GasLeak)TransferServiceRLNPEmergencyLine CallCreatea PayPlanGasLeak

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Rate Inquiry
  2. CCA OR CTA Inquiry
  3. BPP Enrollment OR Denial
  4. Outage
  5. Pay by Phone Transfer
  6. Language Line Call (not Spanish transfer)
  7. Allconnect Transfer
  8. Live CARE Enrollment
  9. Update Existing PP
  10. Add Secondary Person to Account
  11. Create a Case
  12. ECI
  13. Your Account Inquiry
  14. Start Service
  15. Trouble Report
  16. Schedule a Field Order
  17. SSR Consult OR Transfer
  18. PBX Call
  19. IR- FO (non Gas Leak)
  20. Transfer Service
  21. RLNP
  22. Emergency Line Call
  23. Create a Pay Plan
  24. Gas Leak