CCA ORCTAInquiryUpdateExistingPPEmergencyLine CallAllconnectTransferECIOutageYourAccountInquirySSRConsultORTransferCreatea PayPlanLiveCAREEnrollmentTransferServiceTroubleReportPBXCallLanguageLine Call(not Spanishtransfer)StartServiceGasLeakAddSecondaryPerson toAccountRLNPBPPEnrollmentOR DenialScheduleaFieldOrderCreatea CasePay byPhoneTransferIR- FO(non GasLeak)RateInquiryCCA ORCTAInquiryUpdateExistingPPEmergencyLine CallAllconnectTransferECIOutageYourAccountInquirySSRConsultORTransferCreatea PayPlanLiveCAREEnrollmentTransferServiceTroubleReportPBXCallLanguageLine Call(not Spanishtransfer)StartServiceGasLeakAddSecondaryPerson toAccountRLNPBPPEnrollmentOR DenialScheduleaFieldOrderCreatea CasePay byPhoneTransferIR- FO(non GasLeak)RateInquiry

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCA OR CTA Inquiry
  2. Update Existing PP
  3. Emergency Line Call
  4. Allconnect Transfer
  5. ECI
  6. Outage
  7. Your Account Inquiry
  8. SSR Consult OR Transfer
  9. Create a Pay Plan
  10. Live CARE Enrollment
  11. Transfer Service
  12. Trouble Report
  13. PBX Call
  14. Language Line Call (not Spanish transfer)
  15. Start Service
  16. Gas Leak
  17. Add Secondary Person to Account
  18. RLNP
  19. BPP Enrollment OR Denial
  20. Schedule a Field Order
  21. Create a Case
  22. Pay by Phone Transfer
  23. IR- FO (non Gas Leak)
  24. Rate Inquiry