TrendanalysisComplaintsreportingCustomerfeedbackWebisodesSolutionimplementationCustomerImpactIndexOpendataBIP Strategyand ActionPlan 2014-18CRMContestabilityAnalysisCustomersatisfactionImplementationManagepartnershipsVoice ofcustomerTeamworkContinuousimprovementBusinesscontentreviewCollaborationCustomerinteractionsWebinarsStakeholderengagementSchedulesSystemintegrationReportingServicedesignCoordinationChangeManagementCustomersurveyingCustomerImpactSurveysCustomerfirstSmartFormsTrendanalysisComplaintsreportingCustomerfeedbackWebisodesSolutionimplementationCustomerImpactIndexOpendataBIP Strategyand ActionPlan 2014-18CRMContestabilityAnalysisCustomersatisfactionImplementationManagepartnershipsVoice ofcustomerTeamworkContinuousimprovementBusinesscontentreviewCollaborationCustomerinteractionsWebinarsStakeholderengagementSchedulesSystemintegrationReportingServicedesignCoordinationChangeManagementCustomersurveyingCustomerImpactSurveysCustomerfirstSmartForms

Customer Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Trend analysis
  2. Complaints reporting
  3. Customer feedback
  4. Webisodes
  5. Solution implementation
  6. Customer Impact Index
  7. Open data
  8. BIP Strategy and Action Plan 2014-18
  9. CRM
  10. Contestability
  11. Analysis
  12. Customer satisfaction
  13. Implementation
  14. Manage partnerships
  15. Voice of customer
  16. Team work
  17. Continuous improvement
  18. Business content review
  19. Collaboration
  20. Customer interactions
  21. Webinars
  22. Stakeholder engagement
  23. Schedules
  24. System integration
  25. Reporting
  26. Service design
  27. Coordination
  28. Change Management
  29. Customer surveying
  30. Customer Impact Surveys
  31. Customer first
  32. SmartForms