Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Payment by check
2. Patient Refund Request
3. AccessOne Payment Arrangement
4. Payment by Discover
5. Medical Records Request
6. Complete MSP
7. Address Update
8. Refer to Medical Audit
9. Request to Remove From Collections
10. Portal Inquiry
11. Insurance Refund Request
12. Refer to Medicaid Dept.
13. Transfer to CBO
14. Attorney Balance Request
15. Payroll Deduction Referral
16. Refer to Financial Counseling Dept.
17. Financial Counseling Flow Sheet
18. Guarantor Revision
19. Add Medicaid
20. Password Reset
21. Add Primary Insurance
22. Corrected Claim Request
23. Refer to Billing Dept.
24. Prompt Pay Discount Request