Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Transfer to CBO
2. Attorney Balance Request
3. Add Primary Insurance
4. AccessOne Payment Arrangement
5. Refer to Medicaid Dept.
6. Password Reset
7. Insurance Refund Request
8. Prompt Pay Discount Request
9. Guarantor Revision
10. Refer to Medical Audit
11. Medical Records Request
12. Payroll Deduction Referral
13. Refer to Financial Counseling Dept.
14. Patient Refund Request
15. Request to Remove From Collections
16. Payment by check
17. Financial Counseling Flow Sheet
18. Add Medicaid
19. Refer to Billing Dept.
20. Complete MSP
21. Corrected Claim Request
22. Portal Inquiry
23. Address Update
24. Payment by Discover