Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Refer to Financial Counseling Dept.
2. Attorney Balance Request
3. Payroll Deduction Referral
4. Medical Records Request
5. Refer to Billing Dept.
6. Refer to Medical Audit
7. Add Medicaid
8. AccessOne Payment Arrangement
9. Payment by Discover
10. Password Reset
11. Patient Refund Request
12. Portal Inquiry
13. Address Update
14. Payment by check
15. Refer to Medicaid Dept.
16. Add Primary Insurance
17. Prompt Pay Discount Request
18. Request to Remove From Collections
19. Insurance Refund Request
20. Financial Counseling Flow Sheet
21. Guarantor Revision
22. Corrected Claim Request
23. Transfer to CBO
24. Complete MSP