Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Payment by check
2. Guarantor Revision
3. Request to Remove From Collections
4. Financial Counseling Flow Sheet
5. AccessOne Payment Arrangement
6. Add Primary Insurance
7. Refer to Medical Audit
8. Payroll Deduction Referral
9. Prompt Pay Discount Request
10. Address Update
11. Refer to Financial Counseling Dept.
12. Patient Refund Request
13. Medical Records Request
14. Corrected Claim Request
15. Payment by Discover
16. Refer to Billing Dept.
17. Insurance Refund Request
18. Attorney Balance Request
19. Password Reset
20. Refer to Medicaid Dept.
21. Complete MSP
22. Portal Inquiry
23. Add Medicaid
24. Transfer to CBO