Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Financial Counseling Flow Sheet
2. Password Reset
3. Request to Remove From Collections
4. Guarantor Revision
5. Payment by Discover
6. Transfer to CBO
7. Medical Records Request
8. Insurance Refund Request
9. Add Primary Insurance
10. Attorney Balance Request
11. Prompt Pay Discount Request
12. Refer to Billing Dept.
13. Refer to Financial Counseling Dept.
14. Address Update
15. Refer to Medical Audit
16. Refer to Medicaid Dept.
17. Corrected Claim Request
18. Add Medicaid
19. Patient Refund Request
20. Payment by check
21. AccessOne Payment Arrangement
22. Payroll Deduction Referral
23. Portal Inquiry
24. Complete MSP