Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Payment by check
2. Insurance Refund Request
3. Corrected Claim Request
4. Refer to Financial Counseling Dept.
5. Complete MSP
6. Medical Records Request
7. Prompt Pay Discount Request
8. Request to Remove From Collections
9. Refer to Medicaid Dept.
10. Financial Counseling Flow Sheet
11. Payment by Discover
12. Patient Refund Request
13. Refer to Billing Dept.
14. Payroll Deduction Referral
15. Password Reset
16. Address Update
17. AccessOne Payment Arrangement
18. Attorney Balance Request
19. Add Medicaid
20. Add Primary Insurance
21. Guarantor Revision
22. Portal Inquiry
23. Transfer to CBO
24. Refer to Medical Audit