Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Add Medicaid
2. Insurance Refund Request
3. AccessOne Payment Arrangement
4. Refer to Billing Dept.
5. Refer to Medical Audit
6. Portal Inquiry
7. Refer to Medicaid Dept.
8. Transfer to CBO
9. Payment by check
10. Request to Remove From Collections
11. Add Primary Insurance
12. Attorney Balance Request
13. Payment by Discover
14. Prompt Pay Discount Request
15. Payroll Deduction Referral
16. Complete MSP
17. Medical Records Request
18. Patient Refund Request
19. Refer to Financial Counseling Dept.
20. Corrected Claim Request
21. Guarantor Revision
22. Financial Counseling Flow Sheet
23. Address Update
24. Password Reset