AccessOnePaymentArrangementAddMedicaidInsuranceRefundRequestCorrectedClaimRequestPromptPayDiscountRequestRefer toMedicalAuditRefer toMedicaidDept.PaymentbyDiscoverPortalInquiryPayrollDeductionReferralRefer toFinancialCounselingDept.Request toRemoveFromCollectionsMedicalRecordsRequestCompleteMSPAttorneyBalanceRequestGuarantorRevisionRefer toBillingDept.Paymentby checkAddPrimaryInsurancePasswordResetFinancialCounselingFlowSheetPatientRefundRequestAddressUpdateTransferto CBOAccessOnePaymentArrangementAddMedicaidInsuranceRefundRequestCorrectedClaimRequestPromptPayDiscountRequestRefer toMedicalAuditRefer toMedicaidDept.PaymentbyDiscoverPortalInquiryPayrollDeductionReferralRefer toFinancialCounselingDept.Request toRemoveFromCollectionsMedicalRecordsRequestCompleteMSPAttorneyBalanceRequestGuarantorRevisionRefer toBillingDept.Paymentby checkAddPrimaryInsurancePasswordResetFinancialCounselingFlowSheetPatientRefundRequestAddressUpdateTransferto CBO

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AccessOne Payment Arrangement
  2. Add Medicaid
  3. Insurance Refund Request
  4. Corrected Claim Request
  5. Prompt Pay Discount Request
  6. Refer to Medical Audit
  7. Refer to Medicaid Dept.
  8. Payment by Discover
  9. Portal Inquiry
  10. Payroll Deduction Referral
  11. Refer to Financial Counseling Dept.
  12. Request to Remove From Collections
  13. Medical Records Request
  14. Complete MSP
  15. Attorney Balance Request
  16. Guarantor Revision
  17. Refer to Billing Dept.
  18. Payment by check
  19. Add Primary Insurance
  20. Password Reset
  21. Financial Counseling Flow Sheet
  22. Patient Refund Request
  23. Address Update
  24. Transfer to CBO