Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Prompt Pay Discount Request
2. Payroll Deduction Referral
3. Financial Counseling Flow Sheet
4. Payment by Discover
5. Medical Records Request
6. Request to Remove From Collections
7. Transfer to CBO
8. Add Primary Insurance
9. Password Reset
10. Address Update
11. Insurance Refund Request
12. Complete MSP
13. Refer to Billing Dept.
14. Corrected Claim Request
15. Attorney Balance Request
16. Refer to Medicaid Dept.
17. Portal Inquiry
18. Guarantor Revision
19. Refer to Medical Audit
20. Refer to Financial Counseling Dept.
21. Payment by check
22. Patient Refund Request
23. AccessOne Payment Arrangement
24. Add Medicaid