Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Medical Records Request
2. Add Medicaid
3. Prompt Pay Discount Request
4. Password Reset
5. Payment by Discover
6. AccessOne Payment Arrangement
7. Patient Refund Request
8. Insurance Refund Request
9. Attorney Balance Request
10. Add Primary Insurance
11. Refer to Financial Counseling Dept.
12. Portal Inquiry
13. Guarantor Revision
14. Payment by check
15. Payroll Deduction Referral
16. Transfer to CBO
17. Request to Remove From Collections
18. Refer to Medical Audit
19. Refer to Billing Dept.
20. Refer to Medicaid Dept.
21. Financial Counseling Flow Sheet
22. Corrected Claim Request
23. Complete MSP
24. Address Update