Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Portal Inquiry
2. Refer to Billing Dept.
3. Password Reset
4. Request to Remove From Collections
5. Medical Records Request
6. Financial Counseling Flow Sheet
7. Complete MSP
8. Refer to Medical Audit
9. Payment by Discover
10. Insurance Refund Request
11. Add Primary Insurance
12. Payment by check
13. AccessOne Payment Arrangement
14. Address Update
15. Prompt Pay Discount Request
16. Corrected Claim Request
17. Refer to Financial Counseling Dept.
18. Attorney Balance Request
19. Refer to Medicaid Dept.
20. Guarantor Revision
21. Patient Refund Request
22. Transfer to CBO
23. Add Medicaid
24. Payroll Deduction Referral