Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Medical Records Request
2. Attorney Balance Request
3. Refer to Medicaid Dept.
4. Address Update
5. Payroll Deduction Referral
6. Payment by check
7. Insurance Refund Request
8. Patient Refund Request
9. Refer to Financial Counseling Dept.
10. Portal Inquiry
11. AccessOne Payment Arrangement
12. Add Primary Insurance
13. Add Medicaid
14. Corrected Claim Request
15. Complete MSP
16. Guarantor Revision
17. Refer to Billing Dept.
18. Financial Counseling Flow Sheet
19. Transfer to CBO
20. Prompt Pay Discount Request
21. Password Reset
22. Request to Remove From Collections
23. Payment by Discover
24. Refer to Medical Audit