Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Refer to Financial Counseling Dept.
2. Corrected Claim Request
3. Add Primary Insurance
4. Payroll Deduction Referral
5. Refer to Medical Audit
6. Patient Refund Request
7. Password Reset
8. Guarantor Revision
9. Financial Counseling Flow Sheet
10. Payment by Discover
11. Payment by check
12. AccessOne Payment Arrangement
13. Request to Remove From Collections
14. Prompt Pay Discount Request
15. Attorney Balance Request
16. Add Medicaid
17. Medical Records Request
18. Portal Inquiry
19. Refer to Medicaid Dept.
20. Complete MSP
21. Transfer to CBO
22. Refer to Billing Dept.
23. Address Update
24. Insurance Refund Request