Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Insurance Refund Request
2. Portal Inquiry
3. Complete MSP
4. Refer to Billing Dept.
5. Medical Records Request
6. Payment by Discover
7. Add Medicaid
8. Add Primary Insurance
9. Refer to Medicaid Dept.
10. Corrected Claim Request
11. Payroll Deduction Referral
12. Prompt Pay Discount Request
13. Address Update
14. AccessOne Payment Arrangement
15. Refer to Financial Counseling Dept.
16. Refer to Medical Audit
17. Attorney Balance Request
18. Financial Counseling Flow Sheet
19. Password Reset
20. Payment by check
21. Patient Refund Request
22. Request to Remove From Collections
23. Guarantor Revision
24. Transfer to CBO