Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Refer to Billing Dept.
2. AccessOne Payment Arrangement
3. Refer to Medicaid Dept.
4. Financial Counseling Flow Sheet
5. Add Medicaid
6. Corrected Claim Request
7. Patient Refund Request
8. Password Reset
9. Payroll Deduction Referral
10. Prompt Pay Discount Request
11. Guarantor Revision
12. Refer to Financial Counseling Dept.
13. Refer to Medical Audit
14. Portal Inquiry
15. Request to Remove From Collections
16. Payment by Discover
17. Payment by check
18. Medical Records Request
19. Insurance Refund Request
20. Address Update
21. Attorney Balance Request
22. Complete MSP
23. Transfer to CBO
24. Add Primary Insurance