ProductKnowledgeStorePrepEfficiencySupaShieldLeadServiceChampionsCustomerSatisfactionAccuracyCustomerExperienceSurveysQualifyingCustomersAddOnsResponsivenessCourtesyPresentationProblemSolvingAchieveTopCheckExchangeGrantedFeedbackStandardsFeatures24 hrDeliveryExpectationsConsistencyShopCourtsM.B.W.AAvailabilityBuildingRapportCoreValuesAfterSalesServiceE.T.AI.G.OFollowUpValueProfessionalOwnDeliveryProductKnowledgeStorePrepEfficiencySupaShieldLeadServiceChampionsCustomerSatisfactionAccuracyCustomerExperienceSurveysQualifyingCustomersAddOnsResponsivenessCourtesyPresentationProblemSolvingAchieveTopCheckExchangeGrantedFeedbackStandardsFeatures24 hrDeliveryExpectationsConsistencyShopCourtsM.B.W.AAvailabilityBuildingRapportCoreValuesAfterSalesServiceE.T.AI.G.OFollowUpValueProfessionalOwnDelivery

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product Knowledge
  2. Store Prep
  3. Efficiency
  4. Supa Shield
  5. Lead
  6. Service Champions
  7. Customer Satisfaction
  8. Accuracy
  9. Customer Experience
  10. Surveys
  11. Qualifying Customers
  12. Add Ons
  13. Responsiveness
  14. Courtesy
  15. Presentation
  16. Problem Solving
  17. Achieve
  18. Top Check
  19. Exchange Granted
  20. Feedback
  21. Standards
  22. Features
  23. 24 hr Delivery
  24. Expectations
  25. Consistency
  26. Shop Courts
  27. M.B.W.A
  28. Availability
  29. Building Rapport
  30. Core Values
  31. After Sales Service
  32. E.T.A
  33. I.G.O
  34. Follow Up
  35. Value
  36. Professional
  37. Own Delivery