FeaturesProblemSolvingAccuracyExpectationsFollowUpQualifyingCustomersCustomerExperienceProfessionalProductKnowledgeCourtesyTopCheckCoreValuesEfficiencyAddOnsLeadCustomerSatisfactionShopCourtsM.B.W.AConsistency24 hrDeliveryStandardsSurveysServiceChampionsSupaShieldOwnDeliveryBuildingRapportE.T.AAvailabilityResponsivenessAfterSalesServiceI.G.OAchieveValueFeedbackStorePrepPresentationExchangeGrantedFeaturesProblemSolvingAccuracyExpectationsFollowUpQualifyingCustomersCustomerExperienceProfessionalProductKnowledgeCourtesyTopCheckCoreValuesEfficiencyAddOnsLeadCustomerSatisfactionShopCourtsM.B.W.AConsistency24 hrDeliveryStandardsSurveysServiceChampionsSupaShieldOwnDeliveryBuildingRapportE.T.AAvailabilityResponsivenessAfterSalesServiceI.G.OAchieveValueFeedbackStorePrepPresentationExchangeGranted

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Features
  2. Problem Solving
  3. Accuracy
  4. Expectations
  5. Follow Up
  6. Qualifying Customers
  7. Customer Experience
  8. Professional
  9. Product Knowledge
  10. Courtesy
  11. Top Check
  12. Core Values
  13. Efficiency
  14. Add Ons
  15. Lead
  16. Customer Satisfaction
  17. Shop Courts
  18. M.B.W.A
  19. Consistency
  20. 24 hr Delivery
  21. Standards
  22. Surveys
  23. Service Champions
  24. Supa Shield
  25. Own Delivery
  26. Building Rapport
  27. E.T.A
  28. Availability
  29. Responsiveness
  30. After Sales Service
  31. I.G.O
  32. Achieve
  33. Value
  34. Feedback
  35. Store Prep
  36. Presentation
  37. Exchange Granted