FeedbackAccuracyEfficiencyAchieveOwnDeliveryE.T.AProblemSolvingTopCheckProductKnowledgeFollowUpI.G.OFeaturesPresentationAddOnsAfterSalesServiceBuildingRapportProfessional24 hrDeliveryM.B.W.AStorePrepShopCourtsSupaShieldExpectationsValueResponsivenessCourtesyLeadCustomerSatisfactionExchangeGrantedSurveysCoreValuesStandardsServiceChampionsAvailabilityCustomerExperienceConsistencyQualifyingCustomersFeedbackAccuracyEfficiencyAchieveOwnDeliveryE.T.AProblemSolvingTopCheckProductKnowledgeFollowUpI.G.OFeaturesPresentationAddOnsAfterSalesServiceBuildingRapportProfessional24 hrDeliveryM.B.W.AStorePrepShopCourtsSupaShieldExpectationsValueResponsivenessCourtesyLeadCustomerSatisfactionExchangeGrantedSurveysCoreValuesStandardsServiceChampionsAvailabilityCustomerExperienceConsistencyQualifyingCustomers

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Feedback
  2. Accuracy
  3. Efficiency
  4. Achieve
  5. Own Delivery
  6. E.T.A
  7. Problem Solving
  8. Top Check
  9. Product Knowledge
  10. Follow Up
  11. I.G.O
  12. Features
  13. Presentation
  14. Add Ons
  15. After Sales Service
  16. Building Rapport
  17. Professional
  18. 24 hr Delivery
  19. M.B.W.A
  20. Store Prep
  21. Shop Courts
  22. Supa Shield
  23. Expectations
  24. Value
  25. Responsiveness
  26. Courtesy
  27. Lead
  28. Customer Satisfaction
  29. Exchange Granted
  30. Surveys
  31. Core Values
  32. Standards
  33. Service Champions
  34. Availability
  35. Customer Experience
  36. Consistency
  37. Qualifying Customers