E.T.AAddOnsFollowUpCustomerExperienceOwnDeliveryValue24 hrDeliveryEfficiencyStandardsBuildingRapportExpectationsConsistencyAfterSalesServiceServiceChampionsSupaShieldCourtesyAccuracyExchangeGrantedCustomerSatisfactionAvailabilityAchieveI.G.OPresentationStorePrepProfessionalShopCourtsCoreValuesTopCheckSurveysLeadFeaturesResponsivenessProductKnowledgeM.B.W.AProblemSolvingQualifyingCustomersFeedbackE.T.AAddOnsFollowUpCustomerExperienceOwnDeliveryValue24 hrDeliveryEfficiencyStandardsBuildingRapportExpectationsConsistencyAfterSalesServiceServiceChampionsSupaShieldCourtesyAccuracyExchangeGrantedCustomerSatisfactionAvailabilityAchieveI.G.OPresentationStorePrepProfessionalShopCourtsCoreValuesTopCheckSurveysLeadFeaturesResponsivenessProductKnowledgeM.B.W.AProblemSolvingQualifyingCustomersFeedback

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. E.T.A
  2. Add Ons
  3. Follow Up
  4. Customer Experience
  5. Own Delivery
  6. Value
  7. 24 hr Delivery
  8. Efficiency
  9. Standards
  10. Building Rapport
  11. Expectations
  12. Consistency
  13. After Sales Service
  14. Service Champions
  15. Supa Shield
  16. Courtesy
  17. Accuracy
  18. Exchange Granted
  19. Customer Satisfaction
  20. Availability
  21. Achieve
  22. I.G.O
  23. Presentation
  24. Store Prep
  25. Professional
  26. Shop Courts
  27. Core Values
  28. Top Check
  29. Surveys
  30. Lead
  31. Features
  32. Responsiveness
  33. Product Knowledge
  34. M.B.W.A
  35. Problem Solving
  36. Qualifying Customers
  37. Feedback