AccuracyBuildingRapportSurveysAfterSalesServiceStorePrepI.G.OFollowUpResponsivenessCustomerSatisfactionLeadShopCourtsServiceChampionsAvailabilityStandards24 hrDeliveryQualifyingCustomersFeaturesConsistencyEfficiencyPresentationProblemSolvingFeedbackAchieveTopCheckOwnDeliveryProductKnowledgeCourtesyExpectationsM.B.W.AE.T.AValueExchangeGrantedCoreValuesSupaShieldAddOnsCustomerExperienceProfessionalAccuracyBuildingRapportSurveysAfterSalesServiceStorePrepI.G.OFollowUpResponsivenessCustomerSatisfactionLeadShopCourtsServiceChampionsAvailabilityStandards24 hrDeliveryQualifyingCustomersFeaturesConsistencyEfficiencyPresentationProblemSolvingFeedbackAchieveTopCheckOwnDeliveryProductKnowledgeCourtesyExpectationsM.B.W.AE.T.AValueExchangeGrantedCoreValuesSupaShieldAddOnsCustomerExperienceProfessional

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accuracy
  2. Building Rapport
  3. Surveys
  4. After Sales Service
  5. Store Prep
  6. I.G.O
  7. Follow Up
  8. Responsiveness
  9. Customer Satisfaction
  10. Lead
  11. Shop Courts
  12. Service Champions
  13. Availability
  14. Standards
  15. 24 hr Delivery
  16. Qualifying Customers
  17. Features
  18. Consistency
  19. Efficiency
  20. Presentation
  21. Problem Solving
  22. Feedback
  23. Achieve
  24. Top Check
  25. Own Delivery
  26. Product Knowledge
  27. Courtesy
  28. Expectations
  29. M.B.W.A
  30. E.T.A
  31. Value
  32. Exchange Granted
  33. Core Values
  34. Supa Shield
  35. Add Ons
  36. Customer Experience
  37. Professional