AchieveCustomerSatisfactionStandardsShopCourtsI.G.OExchangeGrantedPresentationOwnDeliveryProblemSolvingAddOnsTopCheckFollowUpServiceChampionsAfterSalesServiceLeadE.T.AStorePrepResponsivenessCustomerExperienceSurveysProductKnowledgeAvailabilityBuildingRapportValueAccuracyCoreValuesFeaturesSupaShieldQualifyingCustomersConsistencyM.B.W.A24 hrDeliveryCourtesyEfficiencyExpectationsProfessionalFeedbackAchieveCustomerSatisfactionStandardsShopCourtsI.G.OExchangeGrantedPresentationOwnDeliveryProblemSolvingAddOnsTopCheckFollowUpServiceChampionsAfterSalesServiceLeadE.T.AStorePrepResponsivenessCustomerExperienceSurveysProductKnowledgeAvailabilityBuildingRapportValueAccuracyCoreValuesFeaturesSupaShieldQualifyingCustomersConsistencyM.B.W.A24 hrDeliveryCourtesyEfficiencyExpectationsProfessionalFeedback

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Achieve
  2. Customer Satisfaction
  3. Standards
  4. Shop Courts
  5. I.G.O
  6. Exchange Granted
  7. Presentation
  8. Own Delivery
  9. Problem Solving
  10. Add Ons
  11. Top Check
  12. Follow Up
  13. Service Champions
  14. After Sales Service
  15. Lead
  16. E.T.A
  17. Store Prep
  18. Responsiveness
  19. Customer Experience
  20. Surveys
  21. Product Knowledge
  22. Availability
  23. Building Rapport
  24. Value
  25. Accuracy
  26. Core Values
  27. Features
  28. Supa Shield
  29. Qualifying Customers
  30. Consistency
  31. M.B.W.A
  32. 24 hr Delivery
  33. Courtesy
  34. Efficiency
  35. Expectations
  36. Professional
  37. Feedback