ConsistencyExpectationsAvailabilityServiceChampionsAfterSalesServicePresentationBuildingRapportFeaturesProductKnowledgeAccuracyCourtesyAddOnsOwnDeliveryProblemSolvingFollowUpValueEfficiencyStandardsM.B.W.ASupaShieldResponsivenessQualifyingCustomersLeadCustomerExperience24 hrDeliveryE.T.AStorePrepTopCheckCustomerSatisfactionProfessionalCoreValuesAchieveShopCourtsI.G.OSurveysExchangeGrantedFeedbackConsistencyExpectationsAvailabilityServiceChampionsAfterSalesServicePresentationBuildingRapportFeaturesProductKnowledgeAccuracyCourtesyAddOnsOwnDeliveryProblemSolvingFollowUpValueEfficiencyStandardsM.B.W.ASupaShieldResponsivenessQualifyingCustomersLeadCustomerExperience24 hrDeliveryE.T.AStorePrepTopCheckCustomerSatisfactionProfessionalCoreValuesAchieveShopCourtsI.G.OSurveysExchangeGrantedFeedback

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Consistency
  2. Expectations
  3. Availability
  4. Service Champions
  5. After Sales Service
  6. Presentation
  7. Building Rapport
  8. Features
  9. Product Knowledge
  10. Accuracy
  11. Courtesy
  12. Add Ons
  13. Own Delivery
  14. Problem Solving
  15. Follow Up
  16. Value
  17. Efficiency
  18. Standards
  19. M.B.W.A
  20. Supa Shield
  21. Responsiveness
  22. Qualifying Customers
  23. Lead
  24. Customer Experience
  25. 24 hr Delivery
  26. E.T.A
  27. Store Prep
  28. Top Check
  29. Customer Satisfaction
  30. Professional
  31. Core Values
  32. Achieve
  33. Shop Courts
  34. I.G.O
  35. Surveys
  36. Exchange Granted
  37. Feedback