StandardsServiceChampionsOwnDeliveryM.B.W.AAccuracyResponsivenessExpectationsConsistencySupaShield24 hrDeliveryBuildingRapportProfessionalStorePrepProductKnowledgeValueShopCourtsPresentationLeadCustomerSatisfactionEfficiencyAchieveCustomerExperienceTopCheckFeaturesProblemSolvingI.G.OSurveysQualifyingCustomersAfterSalesServiceExchangeGrantedFollowUpAvailabilityFeedbackE.T.AAddOnsCourtesyCoreValuesStandardsServiceChampionsOwnDeliveryM.B.W.AAccuracyResponsivenessExpectationsConsistencySupaShield24 hrDeliveryBuildingRapportProfessionalStorePrepProductKnowledgeValueShopCourtsPresentationLeadCustomerSatisfactionEfficiencyAchieveCustomerExperienceTopCheckFeaturesProblemSolvingI.G.OSurveysQualifyingCustomersAfterSalesServiceExchangeGrantedFollowUpAvailabilityFeedbackE.T.AAddOnsCourtesyCoreValues

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standards
  2. Service Champions
  3. Own Delivery
  4. M.B.W.A
  5. Accuracy
  6. Responsiveness
  7. Expectations
  8. Consistency
  9. Supa Shield
  10. 24 hr Delivery
  11. Building Rapport
  12. Professional
  13. Store Prep
  14. Product Knowledge
  15. Value
  16. Shop Courts
  17. Presentation
  18. Lead
  19. Customer Satisfaction
  20. Efficiency
  21. Achieve
  22. Customer Experience
  23. Top Check
  24. Features
  25. Problem Solving
  26. I.G.O
  27. Surveys
  28. Qualifying Customers
  29. After Sales Service
  30. Exchange Granted
  31. Follow Up
  32. Availability
  33. Feedback
  34. E.T.A
  35. Add Ons
  36. Courtesy
  37. Core Values