ProductKnowledgeAddOnsAfterSalesServiceShopCourtsI.G.O24 hrDeliveryCustomerSatisfactionM.B.W.AAccuracyFollowUpSupaShieldResponsivenessFeaturesBuildingRapportStandardsLeadCoreValuesTopCheckE.T.AServiceChampionsAvailabilityEfficiencyProblemSolvingSurveysExchangeGrantedConsistencyProfessionalCourtesyCustomerExperienceValueAchieveOwnDeliveryQualifyingCustomersPresentationStorePrepFeedbackExpectationsProductKnowledgeAddOnsAfterSalesServiceShopCourtsI.G.O24 hrDeliveryCustomerSatisfactionM.B.W.AAccuracyFollowUpSupaShieldResponsivenessFeaturesBuildingRapportStandardsLeadCoreValuesTopCheckE.T.AServiceChampionsAvailabilityEfficiencyProblemSolvingSurveysExchangeGrantedConsistencyProfessionalCourtesyCustomerExperienceValueAchieveOwnDeliveryQualifyingCustomersPresentationStorePrepFeedbackExpectations

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product Knowledge
  2. Add Ons
  3. After Sales Service
  4. Shop Courts
  5. I.G.O
  6. 24 hr Delivery
  7. Customer Satisfaction
  8. M.B.W.A
  9. Accuracy
  10. Follow Up
  11. Supa Shield
  12. Responsiveness
  13. Features
  14. Building Rapport
  15. Standards
  16. Lead
  17. Core Values
  18. Top Check
  19. E.T.A
  20. Service Champions
  21. Availability
  22. Efficiency
  23. Problem Solving
  24. Surveys
  25. Exchange Granted
  26. Consistency
  27. Professional
  28. Courtesy
  29. Customer Experience
  30. Value
  31. Achieve
  32. Own Delivery
  33. Qualifying Customers
  34. Presentation
  35. Store Prep
  36. Feedback
  37. Expectations