StandardsAccuracyShopCourtsQualifyingCustomersAchieveServiceChampionsAddOnsProductKnowledgeCustomerExperienceProfessionalAfterSalesServiceM.B.W.AFeedback24 hrDeliverySupaShieldAvailabilityResponsivenessValueProblemSolvingFollowUpStorePrepBuildingRapportCoreValuesE.T.AExpectationsLeadEfficiencyCourtesyOwnDeliveryFeaturesCustomerSatisfactionConsistencyI.G.OExchangeGrantedPresentationTopCheckSurveysStandardsAccuracyShopCourtsQualifyingCustomersAchieveServiceChampionsAddOnsProductKnowledgeCustomerExperienceProfessionalAfterSalesServiceM.B.W.AFeedback24 hrDeliverySupaShieldAvailabilityResponsivenessValueProblemSolvingFollowUpStorePrepBuildingRapportCoreValuesE.T.AExpectationsLeadEfficiencyCourtesyOwnDeliveryFeaturesCustomerSatisfactionConsistencyI.G.OExchangeGrantedPresentationTopCheckSurveys

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Standards
  2. Accuracy
  3. Shop Courts
  4. Qualifying Customers
  5. Achieve
  6. Service Champions
  7. Add Ons
  8. Product Knowledge
  9. Customer Experience
  10. Professional
  11. After Sales Service
  12. M.B.W.A
  13. Feedback
  14. 24 hr Delivery
  15. Supa Shield
  16. Availability
  17. Responsiveness
  18. Value
  19. Problem Solving
  20. Follow Up
  21. Store Prep
  22. Building Rapport
  23. Core Values
  24. E.T.A
  25. Expectations
  26. Lead
  27. Efficiency
  28. Courtesy
  29. Own Delivery
  30. Features
  31. Customer Satisfaction
  32. Consistency
  33. I.G.O
  34. Exchange Granted
  35. Presentation
  36. Top Check
  37. Surveys