Courtesy24 hrDeliveryProblemSolvingBuildingRapportM.B.W.ACustomerExperienceAddOnsTopCheckProductKnowledgeAvailabilityFollowUpFeedbackValueShopCourtsFeaturesPresentationEfficiencyStorePrepExchangeGrantedProfessionalSurveysAchieveE.T.AOwnDeliveryLeadStandardsCustomerSatisfactionQualifyingCustomersAccuracyConsistencyExpectationsResponsivenessSupaShieldAfterSalesServiceCoreValuesI.G.OServiceChampionsCourtesy24 hrDeliveryProblemSolvingBuildingRapportM.B.W.ACustomerExperienceAddOnsTopCheckProductKnowledgeAvailabilityFollowUpFeedbackValueShopCourtsFeaturesPresentationEfficiencyStorePrepExchangeGrantedProfessionalSurveysAchieveE.T.AOwnDeliveryLeadStandardsCustomerSatisfactionQualifyingCustomersAccuracyConsistencyExpectationsResponsivenessSupaShieldAfterSalesServiceCoreValuesI.G.OServiceChampions

Customer Service Week 2016 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Courtesy
  2. 24 hr Delivery
  3. Problem Solving
  4. Building Rapport
  5. M.B.W.A
  6. Customer Experience
  7. Add Ons
  8. Top Check
  9. Product Knowledge
  10. Availability
  11. Follow Up
  12. Feedback
  13. Value
  14. Shop Courts
  15. Features
  16. Presentation
  17. Efficiency
  18. Store Prep
  19. Exchange Granted
  20. Professional
  21. Surveys
  22. Achieve
  23. E.T.A
  24. Own Delivery
  25. Lead
  26. Standards
  27. Customer Satisfaction
  28. Qualifying Customers
  29. Accuracy
  30. Consistency
  31. Expectations
  32. Responsiveness
  33. Supa Shield
  34. After Sales Service
  35. Core Values
  36. I.G.O
  37. Service Champions