PersonalCommunicationDesignImpactfulOpportunities &ResponsibilitiesPersonifyingThe BrandConnectingTo OurCustomers &CommunityNavigatingCustomerTools AssistingSelfServiceFindingInspirationGatheringFeedbackEffectivelyParticipateInCoachingExpandingBrandAwarenessGuidingExplorationAdvocatingForCustomersDiscoveringOpportunitiesRemoveRoadBlocksManage &OptimizeTimeEngagingWithEmpathyManage &OptimizeResourcesCreatePurposeStatementFor TeamConnectingTo Digital,Market, @Capital OneTrendsLead ThePerformanceCycleCreate TeamEngagementWellManagedExecutionUnderstandingOurCustomersUnderstandingOur MarketsPersonalCommunicationDesignImpactfulOpportunities &ResponsibilitiesPersonifyingThe BrandConnectingTo OurCustomers &CommunityNavigatingCustomerTools AssistingSelfServiceFindingInspirationGatheringFeedbackEffectivelyParticipateInCoachingExpandingBrandAwarenessGuidingExplorationAdvocatingForCustomersDiscoveringOpportunitiesRemoveRoadBlocksManage &OptimizeTimeEngagingWithEmpathyManage &OptimizeResourcesCreatePurposeStatementFor TeamConnectingTo Digital,Market, @Capital OneTrendsLead ThePerformanceCycleCreate TeamEngagementWellManagedExecutionUnderstandingOurCustomersUnderstandingOur Markets

SKILLS FRAMEWORK - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
G
5
N
6
B
7
I
8
B
9
B
10
N
11
I
12
O
13
G
14
N
15
O
16
O
17
B
18
I
19
G
20
N
21
G
22
O
23
G
24
O
  1. I-Personal Communication
  2. I-Design Impactful Opportunities & Responsibilities
  3. B-Personifying The Brand
  4. G-Connecting To Our Customers & Community
  5. N-Navigating Customer Tools
  6. B-Assisting Self Service
  7. I-Finding Inspiration
  8. B-Gathering Feedback
  9. B-Effectively Participate In Coaching
  10. N-Expanding Brand Awareness
  11. I-Guiding Exploration
  12. O-Advocating For Customers
  13. G-Discovering Opportunities
  14. N-Remove Road Blocks
  15. O-Manage & Optimize Time
  16. O-Engaging With Empathy
  17. B-Manage & Optimize Resources
  18. I-Create Purpose Statement For Team
  19. G-Connecting To Digital, Market, @ Capital One Trends
  20. N-Lead The Performance Cycle
  21. G-Create Team Engagement
  22. O-Well Managed Execution
  23. G-Understanding Our Customers
  24. O-Understanding Our Markets