AdvocatingForCustomersDesignImpactfulOpportunities &ResponsibilitiesRemoveRoadBlocksGuidingExplorationEffectivelyParticipateInCoachingConnectingTo OurCustomers &CommunityGatheringFeedbackEngagingWithEmpathyDiscoveringOpportunitiesCreatePurposeStatementFor TeamUnderstandingOur MarketsAssistingSelfServiceFindingInspirationConnectingTo Digital,Market, @Capital OneTrendsCreate TeamEngagementManage &OptimizeTimePersonalCommunicationLead ThePerformanceCycleExpandingBrandAwarenessWellManagedExecutionUnderstandingOurCustomersNavigatingCustomerTools PersonifyingThe BrandManage &OptimizeResourcesAdvocatingForCustomersDesignImpactfulOpportunities &ResponsibilitiesRemoveRoadBlocksGuidingExplorationEffectivelyParticipateInCoachingConnectingTo OurCustomers &CommunityGatheringFeedbackEngagingWithEmpathyDiscoveringOpportunitiesCreatePurposeStatementFor TeamUnderstandingOur MarketsAssistingSelfServiceFindingInspirationConnectingTo Digital,Market, @Capital OneTrendsCreate TeamEngagementManage &OptimizeTimePersonalCommunicationLead ThePerformanceCycleExpandingBrandAwarenessWellManagedExecutionUnderstandingOurCustomersNavigatingCustomerTools PersonifyingThe BrandManage &OptimizeResources

SKILLS FRAMEWORK - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
N
4
I
5
B
6
G
7
B
8
O
9
G
10
I
11
O
12
B
13
I
14
G
15
G
16
O
17
I
18
N
19
N
20
O
21
G
22
N
23
B
24
B
  1. O-Advocating For Customers
  2. I-Design Impactful Opportunities & Responsibilities
  3. N-Remove Road Blocks
  4. I-Guiding Exploration
  5. B-Effectively Participate In Coaching
  6. G-Connecting To Our Customers & Community
  7. B-Gathering Feedback
  8. O-Engaging With Empathy
  9. G-Discovering Opportunities
  10. I-Create Purpose Statement For Team
  11. O-Understanding Our Markets
  12. B-Assisting Self Service
  13. I-Finding Inspiration
  14. G-Connecting To Digital, Market, @ Capital One Trends
  15. G-Create Team Engagement
  16. O-Manage & Optimize Time
  17. I-Personal Communication
  18. N-Lead The Performance Cycle
  19. N-Expanding Brand Awareness
  20. O-Well Managed Execution
  21. G-Understanding Our Customers
  22. N-Navigating Customer Tools
  23. B-Personifying The Brand
  24. B-Manage & Optimize Resources