PersonalCommunicationManage &OptimizeResourcesEffectivelyParticipateInCoachingRemoveRoadBlocksFindingInspirationEngagingWithEmpathyGuidingExplorationDesignImpactfulOpportunities &ResponsibilitiesCreate TeamEngagementUnderstandingOur MarketsPersonifyingThe BrandDiscoveringOpportunitiesLead ThePerformanceCycleWellManagedExecutionConnectingTo Digital,Market, @Capital OneTrendsAssistingSelfServiceCreatePurposeStatementFor TeamAdvocatingForCustomersConnectingTo OurCustomers &CommunityNavigatingCustomerTools GatheringFeedbackManage &OptimizeTimeExpandingBrandAwarenessUnderstandingOurCustomersPersonalCommunicationManage &OptimizeResourcesEffectivelyParticipateInCoachingRemoveRoadBlocksFindingInspirationEngagingWithEmpathyGuidingExplorationDesignImpactfulOpportunities &ResponsibilitiesCreate TeamEngagementUnderstandingOur MarketsPersonifyingThe BrandDiscoveringOpportunitiesLead ThePerformanceCycleWellManagedExecutionConnectingTo Digital,Market, @Capital OneTrendsAssistingSelfServiceCreatePurposeStatementFor TeamAdvocatingForCustomersConnectingTo OurCustomers &CommunityNavigatingCustomerTools GatheringFeedbackManage &OptimizeTimeExpandingBrandAwarenessUnderstandingOurCustomers

SKILLS FRAMEWORK - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
B
4
N
5
I
6
O
7
I
8
I
9
G
10
O
11
B
12
G
13
N
14
O
15
G
16
B
17
I
18
O
19
G
20
N
21
B
22
O
23
N
24
G
  1. I-Personal Communication
  2. B-Manage & Optimize Resources
  3. B-Effectively Participate In Coaching
  4. N-Remove Road Blocks
  5. I-Finding Inspiration
  6. O-Engaging With Empathy
  7. I-Guiding Exploration
  8. I-Design Impactful Opportunities & Responsibilities
  9. G-Create Team Engagement
  10. O-Understanding Our Markets
  11. B-Personifying The Brand
  12. G-Discovering Opportunities
  13. N-Lead The Performance Cycle
  14. O-Well Managed Execution
  15. G-Connecting To Digital, Market, @ Capital One Trends
  16. B-Assisting Self Service
  17. I-Create Purpose Statement For Team
  18. O-Advocating For Customers
  19. G-Connecting To Our Customers & Community
  20. N-Navigating Customer Tools
  21. B-Gathering Feedback
  22. O-Manage & Optimize Time
  23. N-Expanding Brand Awareness
  24. G-Understanding Our Customers