AssistingSelfServiceUnderstandingOurCustomersFindingInspirationPersonalCommunicationUnderstandingOur MarketsManage &OptimizeResourcesExpandingBrandAwarenessCreatePurposeStatementFor TeamEffectivelyParticipateInCoachingAdvocatingForCustomersPersonifyingThe BrandWellManagedExecutionConnectingTo OurCustomers &CommunityGuidingExplorationGatheringFeedbackNavigatingCustomerTools Lead ThePerformanceCycleEngagingWithEmpathyManage &OptimizeTimeCreate TeamEngagementRemoveRoadBlocksDesignImpactfulOpportunities &ResponsibilitiesConnectingTo Digital,Market, @Capital OneTrendsDiscoveringOpportunitiesAssistingSelfServiceUnderstandingOurCustomersFindingInspirationPersonalCommunicationUnderstandingOur MarketsManage &OptimizeResourcesExpandingBrandAwarenessCreatePurposeStatementFor TeamEffectivelyParticipateInCoachingAdvocatingForCustomersPersonifyingThe BrandWellManagedExecutionConnectingTo OurCustomers &CommunityGuidingExplorationGatheringFeedbackNavigatingCustomerTools Lead ThePerformanceCycleEngagingWithEmpathyManage &OptimizeTimeCreate TeamEngagementRemoveRoadBlocksDesignImpactfulOpportunities &ResponsibilitiesConnectingTo Digital,Market, @Capital OneTrendsDiscoveringOpportunities

SKILLS FRAMEWORK - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
I
5
O
6
B
7
N
8
I
9
B
10
O
11
B
12
O
13
G
14
I
15
B
16
N
17
N
18
O
19
O
20
G
21
N
22
I
23
G
24
G
  1. B-Assisting Self Service
  2. G-Understanding Our Customers
  3. I-Finding Inspiration
  4. I-Personal Communication
  5. O-Understanding Our Markets
  6. B-Manage & Optimize Resources
  7. N-Expanding Brand Awareness
  8. I-Create Purpose Statement For Team
  9. B-Effectively Participate In Coaching
  10. O-Advocating For Customers
  11. B-Personifying The Brand
  12. O-Well Managed Execution
  13. G-Connecting To Our Customers & Community
  14. I-Guiding Exploration
  15. B-Gathering Feedback
  16. N-Navigating Customer Tools
  17. N-Lead The Performance Cycle
  18. O-Engaging With Empathy
  19. O-Manage & Optimize Time
  20. G-Create Team Engagement
  21. N-Remove Road Blocks
  22. I-Design Impactful Opportunities & Responsibilities
  23. G-Connecting To Digital, Market, @ Capital One Trends
  24. G-Discovering Opportunities