RemoveRoadBlocksLead ThePerformanceCycleUnderstandingOur MarketsCreatePurposeStatementFor TeamEffectivelyParticipateInCoachingEngagingWithEmpathyConnectingTo OurCustomers &CommunityWellManagedExecutionCreate TeamEngagementNavigatingCustomerTools GuidingExplorationAssistingSelfServiceFindingInspirationAdvocatingForCustomersDiscoveringOpportunitiesExpandingBrandAwarenessUnderstandingOurCustomersGatheringFeedbackDesignImpactfulOpportunities &ResponsibilitiesConnectingTo Digital,Market, @Capital OneTrendsManage &OptimizeResourcesManage &OptimizeTimePersonifyingThe BrandPersonalCommunicationRemoveRoadBlocksLead ThePerformanceCycleUnderstandingOur MarketsCreatePurposeStatementFor TeamEffectivelyParticipateInCoachingEngagingWithEmpathyConnectingTo OurCustomers &CommunityWellManagedExecutionCreate TeamEngagementNavigatingCustomerTools GuidingExplorationAssistingSelfServiceFindingInspirationAdvocatingForCustomersDiscoveringOpportunitiesExpandingBrandAwarenessUnderstandingOurCustomersGatheringFeedbackDesignImpactfulOpportunities &ResponsibilitiesConnectingTo Digital,Market, @Capital OneTrendsManage &OptimizeResourcesManage &OptimizeTimePersonifyingThe BrandPersonalCommunication

SKILLS FRAMEWORK - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
O
4
I
5
B
6
O
7
G
8
O
9
G
10
N
11
I
12
B
13
I
14
O
15
G
16
N
17
G
18
B
19
I
20
G
21
B
22
O
23
B
24
I
  1. N-Remove Road Blocks
  2. N-Lead The Performance Cycle
  3. O-Understanding Our Markets
  4. I-Create Purpose Statement For Team
  5. B-Effectively Participate In Coaching
  6. O-Engaging With Empathy
  7. G-Connecting To Our Customers & Community
  8. O-Well Managed Execution
  9. G-Create Team Engagement
  10. N-Navigating Customer Tools
  11. I-Guiding Exploration
  12. B-Assisting Self Service
  13. I-Finding Inspiration
  14. O-Advocating For Customers
  15. G-Discovering Opportunities
  16. N-Expanding Brand Awareness
  17. G-Understanding Our Customers
  18. B-Gathering Feedback
  19. I-Design Impactful Opportunities & Responsibilities
  20. G-Connecting To Digital, Market, @ Capital One Trends
  21. B-Manage & Optimize Resources
  22. O-Manage & Optimize Time
  23. B-Personifying The Brand
  24. I-Personal Communication