DiscoveringOpportunitiesPersonalCommunicationPersonifyingThe BrandFindingInspirationGuidingExplorationLead ThePerformanceCycleManage &OptimizeTimeUnderstandingOurCustomersDesignImpactfulOpportunities &ResponsibilitiesEffectivelyParticipateInCoachingAdvocatingForCustomersNavigatingCustomerTools UnderstandingOur MarketsGatheringFeedbackRemoveRoadBlocksManage &OptimizeResourcesConnectingTo OurCustomers &CommunityAssistingSelfServiceConnectingTo Digital,Market, @Capital OneTrendsCreatePurposeStatementFor TeamWellManagedExecutionExpandingBrandAwarenessCreate TeamEngagementEngagingWithEmpathyDiscoveringOpportunitiesPersonalCommunicationPersonifyingThe BrandFindingInspirationGuidingExplorationLead ThePerformanceCycleManage &OptimizeTimeUnderstandingOurCustomersDesignImpactfulOpportunities &ResponsibilitiesEffectivelyParticipateInCoachingAdvocatingForCustomersNavigatingCustomerTools UnderstandingOur MarketsGatheringFeedbackRemoveRoadBlocksManage &OptimizeResourcesConnectingTo OurCustomers &CommunityAssistingSelfServiceConnectingTo Digital,Market, @Capital OneTrendsCreatePurposeStatementFor TeamWellManagedExecutionExpandingBrandAwarenessCreate TeamEngagementEngagingWithEmpathy

SKILLS FRAMEWORK - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
I
5
I
6
N
7
O
8
G
9
I
10
B
11
O
12
N
13
O
14
B
15
N
16
B
17
G
18
B
19
G
20
I
21
O
22
N
23
G
24
O
  1. G-Discovering Opportunities
  2. I-Personal Communication
  3. B-Personifying The Brand
  4. I-Finding Inspiration
  5. I-Guiding Exploration
  6. N-Lead The Performance Cycle
  7. O-Manage & Optimize Time
  8. G-Understanding Our Customers
  9. I-Design Impactful Opportunities & Responsibilities
  10. B-Effectively Participate In Coaching
  11. O-Advocating For Customers
  12. N-Navigating Customer Tools
  13. O-Understanding Our Markets
  14. B-Gathering Feedback
  15. N-Remove Road Blocks
  16. B-Manage & Optimize Resources
  17. G-Connecting To Our Customers & Community
  18. B-Assisting Self Service
  19. G-Connecting To Digital, Market, @ Capital One Trends
  20. I-Create Purpose Statement For Team
  21. O-Well Managed Execution
  22. N-Expanding Brand Awareness
  23. G-Create Team Engagement
  24. O-Engaging With Empathy