UnderstandingOurCustomersManage &OptimizeTimeLead ThePerformanceCycleCreate TeamEngagementManage &OptimizeResourcesConnectingTo Digital,Market, @Capital OneTrendsRemoveRoadBlocksUnderstandingOur MarketsGuidingExplorationFindingInspirationPersonalCommunicationNavigatingCustomerTools AssistingSelfServiceEngagingWithEmpathyWellManagedExecutionDesignImpactfulOpportunities &ResponsibilitiesDiscoveringOpportunitiesEffectivelyParticipateInCoachingConnectingTo OurCustomers &CommunityCreatePurposeStatementFor TeamPersonifyingThe BrandAdvocatingForCustomersGatheringFeedbackExpandingBrandAwarenessUnderstandingOurCustomersManage &OptimizeTimeLead ThePerformanceCycleCreate TeamEngagementManage &OptimizeResourcesConnectingTo Digital,Market, @Capital OneTrendsRemoveRoadBlocksUnderstandingOur MarketsGuidingExplorationFindingInspirationPersonalCommunicationNavigatingCustomerTools AssistingSelfServiceEngagingWithEmpathyWellManagedExecutionDesignImpactfulOpportunities &ResponsibilitiesDiscoveringOpportunitiesEffectivelyParticipateInCoachingConnectingTo OurCustomers &CommunityCreatePurposeStatementFor TeamPersonifyingThe BrandAdvocatingForCustomersGatheringFeedbackExpandingBrandAwareness

SKILLS FRAMEWORK - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
N
4
G
5
B
6
G
7
N
8
O
9
I
10
I
11
I
12
N
13
B
14
O
15
O
16
I
17
G
18
B
19
G
20
I
21
B
22
O
23
B
24
N
  1. G-Understanding Our Customers
  2. O-Manage & Optimize Time
  3. N-Lead The Performance Cycle
  4. G-Create Team Engagement
  5. B-Manage & Optimize Resources
  6. G-Connecting To Digital, Market, @ Capital One Trends
  7. N-Remove Road Blocks
  8. O-Understanding Our Markets
  9. I-Guiding Exploration
  10. I-Finding Inspiration
  11. I-Personal Communication
  12. N-Navigating Customer Tools
  13. B-Assisting Self Service
  14. O-Engaging With Empathy
  15. O-Well Managed Execution
  16. I-Design Impactful Opportunities & Responsibilities
  17. G-Discovering Opportunities
  18. B-Effectively Participate In Coaching
  19. G-Connecting To Our Customers & Community
  20. I-Create Purpose Statement For Team
  21. B-Personifying The Brand
  22. O-Advocating For Customers
  23. B-Gathering Feedback
  24. N-Expanding Brand Awareness