ConnectingTo OurCustomers &CommunityPersonalCommunicationFindingInspirationPersonifyingThe BrandRemoveRoadBlocksAssistingSelfServiceUnderstandingOurCustomersManage &OptimizeTimeGatheringFeedbackEffectivelyParticipateInCoachingUnderstandingOur MarketsDesignImpactfulOpportunities &ResponsibilitiesCreate TeamEngagementLead ThePerformanceCycleEngagingWithEmpathyNavigatingCustomerTools DiscoveringOpportunitiesConnectingTo Digital,Market, @Capital OneTrendsAdvocatingForCustomersWellManagedExecutionExpandingBrandAwarenessGuidingExplorationManage &OptimizeResourcesCreatePurposeStatementFor TeamConnectingTo OurCustomers &CommunityPersonalCommunicationFindingInspirationPersonifyingThe BrandRemoveRoadBlocksAssistingSelfServiceUnderstandingOurCustomersManage &OptimizeTimeGatheringFeedbackEffectivelyParticipateInCoachingUnderstandingOur MarketsDesignImpactfulOpportunities &ResponsibilitiesCreate TeamEngagementLead ThePerformanceCycleEngagingWithEmpathyNavigatingCustomerTools DiscoveringOpportunitiesConnectingTo Digital,Market, @Capital OneTrendsAdvocatingForCustomersWellManagedExecutionExpandingBrandAwarenessGuidingExplorationManage &OptimizeResourcesCreatePurposeStatementFor Team

SKILLS FRAMEWORK - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
I
4
B
5
N
6
B
7
G
8
O
9
B
10
B
11
O
12
I
13
G
14
N
15
O
16
N
17
G
18
G
19
O
20
O
21
N
22
I
23
B
24
I
  1. G-Connecting To Our Customers & Community
  2. I-Personal Communication
  3. I-Finding Inspiration
  4. B-Personifying The Brand
  5. N-Remove Road Blocks
  6. B-Assisting Self Service
  7. G-Understanding Our Customers
  8. O-Manage & Optimize Time
  9. B-Gathering Feedback
  10. B-Effectively Participate In Coaching
  11. O-Understanding Our Markets
  12. I-Design Impactful Opportunities & Responsibilities
  13. G-Create Team Engagement
  14. N-Lead The Performance Cycle
  15. O-Engaging With Empathy
  16. N-Navigating Customer Tools
  17. G-Discovering Opportunities
  18. G-Connecting To Digital, Market, @ Capital One Trends
  19. O-Advocating For Customers
  20. O-Well Managed Execution
  21. N-Expanding Brand Awareness
  22. I-Guiding Exploration
  23. B-Manage & Optimize Resources
  24. I-Create Purpose Statement For Team