(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Submitted a 5 keys this week
ADH up 5% from yesterday
helped a Entertainer
Referred a client to a competent tax advisor
helped a Controller
AHT down 60s from yesterday
Had a zoom meeting with another rep
Made a client laugh on the call
Explained settlement times
Received a 5 key this week
ADH for the day is 95% or above
100% adherence for the day
Answered an options Q
Received a call about retail banking CD
Received no quality alerts for the month
Provided balance only
Asked the clients if they needed anything else
Explained the difference between market and limit orders
Provided 5 or more stock quotes in one call
De-escalated a complaint
Said good morning/afternoon in team chat
Answered a margin Q
Received a call review with a 100% score
Changed a clients address in ICAMS
walked a client through chase.com
Introduce yourself to Kathleen/Management
Client made a joke about the stock market
Explained a good faith violation
Recapped all my calls
explained that RMDs are not required for 2020
helped a Feeler
Took over 25 calls in one day
AHT for the day is 480 or below
explained the difference between YIT and YIP
Joined a BRG
Used less than 10 minutes of personal time in one day
Participated in a ESAT activity this month
Receive praise from a client today
helped a Thinker
Answered 3 Symphony questions today
Made small talk with the client (i.e. how are you)
