(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answered an options Q
ADH up 5% from yesterday
helped a Entertainer
ACW under 60s for a day
Made small talk with the client (i.e. how are you)
explained that RMDs are not required for 2020
Reiterated client Q's before authenticating
ADH for the day is 95% or above
Changed a clients address in ICAMS
Received no quality alerts for the month
Took over 25 calls in one day
Received a 5 key this week
Received a call review with a 100% score
Explained a good faith violation
Used less than 10 minutes of personal time in one day
Received a call about retail banking CD
Made a client laugh on the call
Had a zoom meeting with another rep
Asked the clients if they needed anything else
Receive praise from a client today
Said good morning/afternoon in team chat
explained the difference between YIT and YIP
Provided balance only
helped a Controller
helped a Feeler
Answered 3 Symphony questions today
Explained settlement times
100% adherence for the day
Answered a margin Q
AHT down 60s from yesterday
Referred a client to a competent tax advisor
helped a Thinker
Joined a BRG
Submitted a 5 keys this week
AHT for the day is 480 or below
Client made a joke about the stock market
Recapped all my calls
Introduce yourself to Kathleen/Management
Participated in a ESAT activity this month
Explained the difference between market and limit orders
