(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
explained that RMDs are not required for 2020
walked a client through chase.com
Explained settlement times
Receive praise from a client today
Said good morning/afternoon in team chat
Received a call about retail banking CD
helped a Controller
Made a client laugh on the call
Received no quality alerts for the month
Explained a good faith violation
Answered an options Q
Provided balance only
Recapped all my calls
Referred a client to a competent tax advisor
Client made a joke about the stock market
ADH up 5% from yesterday
Asked the clients if they needed anything else
Changed a clients address in ICAMS
Explained the difference between market and limit orders
Took over 25 calls in one day
100% adherence for the day
Answered 3 Symphony questions today
explained the difference between YIT and YIP
ADH for the day is 95% or above
Participated in a ESAT activity this month
Answered a margin Q
AHT for the day is 480 or below
helped a Thinker
Submitted a 5 keys this week
Made small talk with the client (i.e. how are you)
Reiterated client Q's before authenticating
ACW under 60s for a day
helped a Feeler
Had a zoom meeting with another rep
Introduce yourself to Kathleen/Management
Provided 5 or more stock quotes in one call
Received a 5 key this week
AHT down 60s from yesterday
Used less than 10 minutes of personal time in one day
