(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Referred a client to a competent tax advisor
ACW under 60s for a day
helped a Feeler
Had a zoom meeting with another rep
Received a call about retail banking CD
Answered an options Q
Provided 5 or more stock quotes in one call
Submitted a 5 keys this week
Reiterated client Q's before authenticating
100% adherence for the day
helped a Thinker
Changed a clients address in ICAMS
Received no quality alerts for the month
Explained settlement times
helped a Controller
Used less than 10 minutes of personal time in one day
Recapped all my calls
Made a client laugh on the call
Explained a good faith violation
Provided balance only
Received a 5 key this week
helped a Entertainer
De-escalated a complaint
Client made a joke about the stock market
explained the difference between YIT and YIP
explained that RMDs are not required for 2020
Receive praise from a client today
AHT down 60s from yesterday
Participated in a ESAT activity this month
Answered 3 Symphony questions today
Received a call review with a 100% score
Took over 25 calls in one day
walked a client through chase.com
ADH for the day is 95% or above
Introduce yourself to Kathleen/Management
AHT for the day is 480 or below
Asked the clients if they needed anything else
ADH up 5% from yesterday
Joined a BRG
Explained the difference between market and limit orders
Said good morning/afternoon in team chat
Answered a margin Q
Made small talk with the client (i.e. how are you)
