(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used less than 10 minutes of personal time in one day
Explained settlement times
AHT down 60s from yesterday
Received a call about retail banking CD
explained the difference between YIT and YIP
Joined a BRG
Made small talk with the client (i.e. how are you)
ADH up 5% from yesterday
Provided balance only
Client made a joke about the stock market
ACW under 60s for a day
Answered a margin Q
Made a client laugh on the call
Took over 25 calls in one day
Reiterated client Q's before authenticating
Answered 3 Symphony questions today
Received no quality alerts for the month
Recapped all my calls
helped a Entertainer
Referred a client to a competent tax advisor
ADH for the day is 95% or above
explained that RMDs are not required for 2020
Explained a good faith violation
Said good morning/afternoon in team chat
walked a client through chase.com
Receive praise from a client today
helped a Controller
AHT for the day is 480 or below
Answered an options Q
Participated in a ESAT activity this month
Asked the clients if they needed anything else
Explained the difference between market and limit orders
