Explain COVID Procedures to customer 2 Fur Inquiry Book a NEW customer Watch Nexstar Video No Cool Demand to be seen today Customer tries to buy parts outright Call from SPP Member Maintenance Check Part ETA Full Call Board Get an estimate on the board "Mikes Friend" Discuss SPP with customer over phone Get a GOLD star Finance Question Help a Walk In (call in / Drive up) Buffalo Customer Up sell to a Customer Book a Call Customer calls with Positive Experience Customer Self Diagnosis Irate/ Mad Customer Define CUTE Explain COVID Procedures to customer 2 Fur Inquiry Book a NEW customer Watch Nexstar Video No Cool Demand to be seen today Customer tries to buy parts outright Call from SPP Member Maintenance Check Part ETA Full Call Board Get an estimate on the board "Mikes Friend" Discuss SPP with customer over phone Get a GOLD star Finance Question Help a Walk In (call in / Drive up) Buffalo Customer Up sell to a Customer Book a Call Customer calls with Positive Experience Customer Self Diagnosis Irate/ Mad Customer Define CUTE
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Explain COVID Procedures
to customer
I-2 Fur Inquiry
G-Book a NEW customer
N-Watch Nexstar Video
I-No Cool
O-Demand to be seen today
I-Customer tries to buy parts outright
I-Call from SPP Member
O-Maintenance Check
G-Part ETA
B-Full Call Board
B-Get an estimate on the board
O-"Mikes Friend"
O-Discuss SPP with customer over phone
N-Get a GOLD star
G-Finance Question
N-Help a Walk In (call in / Drive up)
I-Buffalo Customer
B-Up sell to a Customer
B-Book a Call
G-Customer calls with Positive Experience
B-Customer Self Diagnosis
O-Irate/ Mad Customer
N-Define CUTE