Help a Walk In (call in / Drive up) Get an estimate on the board Define CUTE Customer Self Diagnosis Finance Question Explain COVID Procedures to customer Buffalo Customer Full Call Board Up sell to a Customer Call from SPP Member Demand to be seen today Part ETA Maintenance Check No Cool Discuss SPP with customer over phone 2 Fur Inquiry Book a Call Customer tries to buy parts outright Book a NEW customer Customer calls with Positive Experience Watch Nexstar Video Irate/ Mad Customer Get a GOLD star "Mikes Friend" Help a Walk In (call in / Drive up) Get an estimate on the board Define CUTE Customer Self Diagnosis Finance Question Explain COVID Procedures to customer Buffalo Customer Full Call Board Up sell to a Customer Call from SPP Member Demand to be seen today Part ETA Maintenance Check No Cool Discuss SPP with customer over phone 2 Fur Inquiry Book a Call Customer tries to buy parts outright Book a NEW customer Customer calls with Positive Experience Watch Nexstar Video Irate/ Mad Customer Get a GOLD star "Mikes Friend"
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Help a Walk In (call in / Drive up)
B-Get an estimate on the board
N-Define CUTE
B-Customer Self Diagnosis
G-Finance Question
G-Explain COVID Procedures
to customer
I-Buffalo Customer
B-Full Call Board
B-Up sell to a Customer
I-Call from SPP Member
O-Demand to be seen today
G-Part ETA
O-Maintenance Check
I-No Cool
O-Discuss SPP with customer over phone
I-2 Fur Inquiry
B-Book a Call
I-Customer tries to buy parts outright
G-Book a NEW customer
G-Customer calls with Positive Experience
N-Watch Nexstar Video
O-Irate/ Mad Customer
N-Get a GOLD star
O-"Mikes Friend"