Discuss SPP with customer over phone Buffalo Customer "Mikes Friend" Define CUTE Full Call Board Book a NEW customer Finance Question Irate/ Mad Customer Help a Walk In (call in / Drive up) Customer tries to buy parts outright Get an estimate on the board Customer Self Diagnosis Customer calls with Positive Experience 2 Fur Inquiry Book a Call Watch Nexstar Video Get a GOLD star Demand to be seen today No Cool Maintenance Check Part ETA Call from SPP Member Up sell to a Customer Explain COVID Procedures to customer Discuss SPP with customer over phone Buffalo Customer "Mikes Friend" Define CUTE Full Call Board Book a NEW customer Finance Question Irate/ Mad Customer Help a Walk In (call in / Drive up) Customer tries to buy parts outright Get an estimate on the board Customer Self Diagnosis Customer calls with Positive Experience 2 Fur Inquiry Book a Call Watch Nexstar Video Get a GOLD star Demand to be seen today No Cool Maintenance Check Part ETA Call from SPP Member Up sell to a Customer Explain COVID Procedures to customer
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Discuss SPP with customer over phone
I-Buffalo Customer
O-"Mikes Friend"
N-Define CUTE
B-Full Call Board
G-Book a NEW customer
G-Finance Question
O-Irate/ Mad Customer
N-Help a Walk In (call in / Drive up)
I-Customer tries to buy parts outright
B-Get an estimate on the board
B-Customer Self Diagnosis
G-Customer calls with Positive Experience
I-2 Fur Inquiry
B-Book a Call
N-Watch Nexstar Video
N-Get a GOLD star
O-Demand to be seen today
I-No Cool
O-Maintenance Check
G-Part ETA
I-Call from SPP Member
B-Up sell to a Customer
G-Explain COVID Procedures
to customer