Maintenance Check Discuss SPP with customer over phone Help a Walk In (call in / Drive up) Full Call Board Define CUTE No Cool Book a NEW customer Watch Nexstar Video Explain COVID Procedures to customer Finance Question Up sell to a Customer "Mikes Friend" Demand to be seen today Customer Self Diagnosis Book a Call Irate/ Mad Customer Get a GOLD star Customer tries to buy parts outright Buffalo Customer Part ETA Call from SPP Member 2 Fur Inquiry Get an estimate on the board Customer calls with Positive Experience Maintenance Check Discuss SPP with customer over phone Help a Walk In (call in / Drive up) Full Call Board Define CUTE No Cool Book a NEW customer Watch Nexstar Video Explain COVID Procedures to customer Finance Question Up sell to a Customer "Mikes Friend" Demand to be seen today Customer Self Diagnosis Book a Call Irate/ Mad Customer Get a GOLD star Customer tries to buy parts outright Buffalo Customer Part ETA Call from SPP Member 2 Fur Inquiry Get an estimate on the board Customer calls with Positive Experience
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Maintenance Check
O-Discuss SPP with customer over phone
N-Help a Walk In (call in / Drive up)
B-Full Call Board
N-Define CUTE
I-No Cool
G-Book a NEW customer
N-Watch Nexstar Video
G-Explain COVID Procedures
to customer
G-Finance Question
B-Up sell to a Customer
O-"Mikes Friend"
O-Demand to be seen today
B-Customer Self Diagnosis
B-Book a Call
O-Irate/ Mad Customer
N-Get a GOLD star
I-Customer tries to buy parts outright
I-Buffalo Customer
G-Part ETA
I-Call from SPP Member
I-2 Fur Inquiry
B-Get an estimate on the board
G-Customer calls with Positive Experience