"Mikes Friend" Customer tries to buy parts outright Help a Walk In (call in / Drive up) Demand to be seen today Maintenance Check Customer Self Diagnosis Part ETA No Cool Watch Nexstar Video Define CUTE Call from SPP Member Discuss SPP with customer over phone Finance Question Buffalo Customer Book a Call Get an estimate on the board Book a NEW customer Explain COVID Procedures to customer Full Call Board Get a GOLD star Irate/ Mad Customer Up sell to a Customer 2 Fur Inquiry Customer calls with Positive Experience "Mikes Friend" Customer tries to buy parts outright Help a Walk In (call in / Drive up) Demand to be seen today Maintenance Check Customer Self Diagnosis Part ETA No Cool Watch Nexstar Video Define CUTE Call from SPP Member Discuss SPP with customer over phone Finance Question Buffalo Customer Book a Call Get an estimate on the board Book a NEW customer Explain COVID Procedures to customer Full Call Board Get a GOLD star Irate/ Mad Customer Up sell to a Customer 2 Fur Inquiry Customer calls with Positive Experience
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-"Mikes Friend"
I-Customer tries to buy parts outright
N-Help a Walk In (call in / Drive up)
O-Demand to be seen today
O-Maintenance Check
B-Customer Self Diagnosis
G-Part ETA
I-No Cool
N-Watch Nexstar Video
N-Define CUTE
I-Call from SPP Member
O-Discuss SPP with customer over phone
G-Finance Question
I-Buffalo Customer
B-Book a Call
B-Get an estimate on the board
G-Book a NEW customer
G-Explain COVID Procedures
to customer
B-Full Call Board
N-Get a GOLD star
O-Irate/ Mad Customer
B-Up sell to a Customer
I-2 Fur Inquiry
G-Customer calls with Positive Experience