Customer calls with Positive Experience No Cool Book a Call Finance Question Call from SPP Member Customer tries to buy parts outright Explain COVID Procedures to customer Irate/ Mad Customer Maintenance Check Discuss SPP with customer over phone Demand to be seen today Help a Walk In (call in / Drive up) Full Call Board Get an estimate on the board Define CUTE Book a NEW customer Customer Self Diagnosis Buffalo Customer Up sell to a Customer Get a GOLD star "Mikes Friend" 2 Fur Inquiry Watch Nexstar Video Part ETA Customer calls with Positive Experience No Cool Book a Call Finance Question Call from SPP Member Customer tries to buy parts outright Explain COVID Procedures to customer Irate/ Mad Customer Maintenance Check Discuss SPP with customer over phone Demand to be seen today Help a Walk In (call in / Drive up) Full Call Board Get an estimate on the board Define CUTE Book a NEW customer Customer Self Diagnosis Buffalo Customer Up sell to a Customer Get a GOLD star "Mikes Friend" 2 Fur Inquiry Watch Nexstar Video Part ETA
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Customer calls with Positive Experience
I-No Cool
B-Book a Call
G-Finance Question
I-Call from SPP Member
I-Customer tries to buy parts outright
G-Explain COVID Procedures
to customer
O-Irate/ Mad Customer
O-Maintenance Check
O-Discuss SPP with customer over phone
O-Demand to be seen today
N-Help a Walk In (call in / Drive up)
B-Full Call Board
B-Get an estimate on the board
N-Define CUTE
G-Book a NEW customer
B-Customer Self Diagnosis
I-Buffalo Customer
B-Up sell to a Customer
N-Get a GOLD star
O-"Mikes Friend"
I-2 Fur Inquiry
N-Watch Nexstar Video
G-Part ETA