How do you like your new phone? Statement of intent Ask the Experience Question What do you do for fun/recreation? Use your own name How long have you been married? 3g to 4g upgrade Edge Ask how their day is Upgrade How many kids do you have? Celebrate tenure Find out what pets they have Accessory bundle Thanked customer for their business Use customer's name AA with intent Offered additional assistance Ask the Experience question? What is your favorite movie? What is your favorite sport? Basic to smart upgrade Ultimate question (applies to churn call) What kind of music do you like? How do you like your new phone? Statement of intent Ask the Experience Question What do you do for fun/recreation? Use your own name How long have you been married? 3g to 4g upgrade Edge Ask how their day is Upgrade How many kids do you have? Celebrate tenure Find out what pets they have Accessory bundle Thanked customer for their business Use customer's name AA with intent Offered additional assistance Ask the Experience question? What is your favorite movie? What is your favorite sport? Basic to smart upgrade Ultimate question (applies to churn call) What kind of music do you like?
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
How do you like your new phone?
Statement of intent
Ask the Experience Question
What do you do for fun/recreation?
Use your own name
How long have you been married?
3g to 4g upgrade
Edge
Ask how their day is
Upgrade
How many kids do you have?
Celebrate tenure
Find out what pets they have
Accessory bundle
Thanked customer for their business
Use customer's name
AA with intent
Offered additional assistance
Ask the Experience question?
What is your favorite movie?
What is your favorite sport?
Basic to smart upgrade
Ultimate question (applies to churn call)
What kind of music do you like?