Statement of intent Use customer's name Edge What is your favorite movie? Find out what pets they have Accessory bundle Offered additional assistance AA with intent How long have you been married? What kind of music do you like? 3g to 4g upgrade Ask how their day is What is your favorite sport? How do you like your new phone? Ask the Experience question? Celebrate tenure Ask the Experience Question How many kids do you have? Use your own name What do you do for fun/recreation? Basic to smart upgrade Ultimate question (applies to churn call) Upgrade Thanked customer for their business Statement of intent Use customer's name Edge What is your favorite movie? Find out what pets they have Accessory bundle Offered additional assistance AA with intent How long have you been married? What kind of music do you like? 3g to 4g upgrade Ask how their day is What is your favorite sport? How do you like your new phone? Ask the Experience question? Celebrate tenure Ask the Experience Question How many kids do you have? Use your own name What do you do for fun/recreation? Basic to smart upgrade Ultimate question (applies to churn call) Upgrade Thanked customer for their business
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Statement of intent
Use customer's name
Edge
What is your favorite movie?
Find out what pets they have
Accessory bundle
Offered additional assistance
AA with intent
How long have you been married?
What kind of music do you like?
3g to 4g upgrade
Ask how their day is
What is your favorite sport?
How do you like your new phone?
Ask the Experience question?
Celebrate tenure
Ask the Experience Question
How many kids do you have?
Use your own name
What do you do for fun/recreation?
Basic to smart upgrade
Ultimate question (applies to churn call)
Upgrade
Thanked customer for their business