Thanked customer for their business Celebrate tenure Use your own name Ask how their day is How do you like your new phone? AA with intent Upgrade How long have you been married? What do you do for fun/recreation? Find out what pets they have Basic to smart upgrade 3g to 4g upgrade Offered additional assistance What kind of music do you like? What is your favorite sport? What is your favorite movie? How many kids do you have? Edge Ask the Experience Question Ultimate question (applies to churn call) Ask the Experience question? Use customer's name Statement of intent Accessory bundle Thanked customer for their business Celebrate tenure Use your own name Ask how their day is How do you like your new phone? AA with intent Upgrade How long have you been married? What do you do for fun/recreation? Find out what pets they have Basic to smart upgrade 3g to 4g upgrade Offered additional assistance What kind of music do you like? What is your favorite sport? What is your favorite movie? How many kids do you have? Edge Ask the Experience Question Ultimate question (applies to churn call) Ask the Experience question? Use customer's name Statement of intent Accessory bundle
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Thanked customer for their business
Celebrate tenure
Use your own name
Ask how their day is
How do you like your new phone?
AA with intent
Upgrade
How long have you been married?
What do you do for fun/recreation?
Find out what pets they have
Basic to smart upgrade
3g to 4g upgrade
Offered additional assistance
What kind of music do you like?
What is your favorite sport?
What is your favorite movie?
How many kids do you have?
Edge
Ask the Experience Question
Ultimate question (applies to churn call)
Ask the Experience question?
Use customer's name
Statement of intent
Accessory bundle