BeKindUsepositivewordsBepatientPerfectUse anenthusiastictoneUse thepatientsname atleast twice10ElementsMake itMemorableIs thereanythingelse I cando?BePositiveClose witha clearsummaryStandUpKeepsmilingMake aConnectionManageUpAIDETWaldorfexperienceMakeeyecontactWelcometo IUHealthMake surethe smileshows inyour voiceGo theextrainchGreatThankyou forchoosingIU HealthSmileBeKindUsepositivewordsBepatientPerfectUse anenthusiastictoneUse thepatientsname atleast twice10ElementsMake itMemorableIs thereanythingelse I cando?BePositiveClose witha clearsummaryStandUpKeepsmilingMake aConnectionManageUpAIDETWaldorfexperienceMakeeyecontactWelcometo IUHealthMake surethe smileshows inyour voiceGo theextrainchGreatThankyou forchoosingIU HealthSmile

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Be Kind
  2. Use positive words
  3. Be patient
  4. Perfect
  5. Use an enthusiastic tone
  6. Use the patients name at least twice
  7. 10 Elements
  8. Make it Memorable
  9. Is there anything else I can do?
  10. Be Positive
  11. Close with a clear summary
  12. Stand Up
  13. Keep smiling
  14. Make a Connection
  15. Manage Up
  16. AIDET
  17. Waldorf experience
  18. Make eye contact
  19. Welcome to IU Health
  20. Make sure the smile shows in your voice
  21. Go the extra inch
  22. Great
  23. Thank you for choosing IU Health
  24. Smile