StandUpIs thereanythingelse I cando?WaldorfexperienceGo theextrainchMake surethe smileshows inyour voiceUse thepatientsname atleast twiceUse anenthusiastictoneThankyou forchoosingIU HealthPerfectWelcometo IUHealthMake aConnectionClose witha clearsummaryMakeeyecontactBePositiveGreatAIDETKeepsmilingSmileMake itMemorableBeKindUsepositivewords10ElementsManageUpBepatientStandUpIs thereanythingelse I cando?WaldorfexperienceGo theextrainchMake surethe smileshows inyour voiceUse thepatientsname atleast twiceUse anenthusiastictoneThankyou forchoosingIU HealthPerfectWelcometo IUHealthMake aConnectionClose witha clearsummaryMakeeyecontactBePositiveGreatAIDETKeepsmilingSmileMake itMemorableBeKindUsepositivewords10ElementsManageUpBepatient

Patient Experience - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stand Up
  2. Is there anything else I can do?
  3. Waldorf experience
  4. Go the extra inch
  5. Make sure the smile shows in your voice
  6. Use the patients name at least twice
  7. Use an enthusiastic tone
  8. Thank you for choosing IU Health
  9. Perfect
  10. Welcome to IU Health
  11. Make a Connection
  12. Close with a clear summary
  13. Make eye contact
  14. Be Positive
  15. Great
  16. AIDET
  17. Keep smiling
  18. Smile
  19. Make it Memorable
  20. Be Kind
  21. Use positive words
  22. 10 Elements
  23. Manage Up
  24. Be patient