Equity Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. B-Take 40 calls
2. O-Do an address change
3. O-Explain a 2.00 MC charge to a customer
4. B-Take a Check by phone pymt
5. I-Respond to a secure message
6. B-Transfer funds between 1 person's accounts
7. G-Order checks for a customer
8. G-Transfer funds between 2 different people
9. B-Create a stop payment
10. N-Send out statements using Mail Drop
11. I-Take 60 calls
12. G-Create a lien release incident
13. O-Take 70 Calls
14. O-Enter a travel notice in Shazam
15. N-Recognize a peer on the HUB
16. N-Take 50 calls
17. I-Create a temp password
18. G-Take 30 calls
19. B-Raise a debit card limit
20. I-Build an OLB profile
21. N-Unlock a customer in OLB
22. I-Create a mobile deposit incident
23. G-Check deposit rates for a customer
24. O-Create a dispute