"...but I haven'tchangedanything" (whenclearlysomething waschanged)"PCR is notlogging myemails asactivities""This used towork like<insert featurethat neverexisted>"Chewing,vaping ormaking weirdmouth noisesinto the phoneWants help withPCR but doesnot want to paythe bill. (InCollections)"I'm yourfirst/one ofyour firstcustomers""Youdidn't tellme thisbefore""I don'tknow whatI don'tknow!""Sometimes thisworks andsometimes it doesn'tbut of course it'sworking while you'rewatching mePCRRecruiterToomanyclicksNew Reisneruser calls into get set up."Salesperson hasn’treturned mycall so Icalled you""This isruining mybusiness!"Receiveemail/ticketthat makesno sense"I don'thave timefor this"“I know theowners/Bill/ Marty/Gretchen””"I amthe ITperson"Receive LinkedInrequest fromcustomerimmediately afterhanging up thephoneUsingIMAP asa verbAsk forInhaler/Portalon a MacHer nameis actuallyKarenDJS"What’s mypassword?" or"Can you resetmy passwordfor me?""...but I haven'tchangedanything" (whenclearlysomething waschanged)"PCR is notlogging myemails asactivities""This used towork like<insert featurethat neverexisted>"Chewing,vaping ormaking weirdmouth noisesinto the phoneWants help withPCR but doesnot want to paythe bill. (InCollections)"I'm yourfirst/one ofyour firstcustomers""Youdidn't tellme thisbefore""I don'tknow whatI don'tknow!""Sometimes thisworks andsometimes it doesn'tbut of course it'sworking while you'rewatching mePCRRecruiterToomanyclicksNew Reisneruser calls into get set up."Salesperson hasn’treturned mycall so Icalled you""This isruining mybusiness!"Receiveemail/ticketthat makesno sense"I don'thave timefor this"“I know theowners/Bill/ Marty/Gretchen””"I amthe ITperson"Receive LinkedInrequest fromcustomerimmediately afterhanging up thephoneUsingIMAP asa verbAsk forInhaler/Portalon a MacHer nameis actuallyKarenDJS"What’s mypassword?" or"Can you resetmy passwordfor me?"

PCR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "...but I haven't changed anything" (when clearly something was changed)
  2. "PCR is not logging my emails as activities"
  3. "This used to work like <insert feature that never existed>"
  4. Chewing, vaping or making weird mouth noises into the phone
  5. Wants help with PCR but does not want to pay the bill. (In Collections)
  6. "I'm your first/one of your first customers"
  7. "You didn't tell me this before"
  8. "I don't know what I don't know!"
  9. "Sometimes this works and sometimes it doesn't but of course it's working while you're watching me
  10. PCR Recruiter
  11. Too many clicks
  12. New Reisner user calls in to get set up.
  13. "Sales person hasn’t returned my call so I called you"
  14. "This is ruining my business!"
  15. Receive email/ticket that makes no sense
  16. "I don't have time for this"
  17. “I know the owners/ Bill/ Marty/ Gretchen””
  18. "I am the IT person"
  19. Receive LinkedIn request from customer immediately after hanging up the phone
  20. Using IMAP as a verb
  21. Ask for Inhaler/Portal on a Mac
  22. Her name is actually Karen
  23. DJS
  24. "What’s my password?" or "Can you reset my password for me?"