“I know theowners/Bill/ Marty/Gretchen””Toomanyclicks"I amthe ITperson"Her nameis actuallyKaren"What’s mypassword?" or"Can you resetmy passwordfor me?""...but I haven'tchangedanything" (whenclearlysomething waschanged)Receiveemail/ticketthat makesno sense"I'm yourfirst/one ofyour firstcustomers"Receive LinkedInrequest fromcustomerimmediately afterhanging up thephone"This used towork like<insert featurethat neverexisted>""I don'thave timefor this"Chewing,vaping ormaking weirdmouth noisesinto the phoneNew Reisneruser calls into get set up.DJS"Salesperson hasn’treturned mycall so Icalled you"Wants help withPCR but doesnot want to paythe bill. (InCollections)PCRRecruiter"Youdidn't tellme thisbefore""I don'tknow whatI don'tknow!""This isruining mybusiness!"UsingIMAP asa verb"PCR is notlogging myemails asactivities""Sometimes thisworks andsometimes it doesn'tbut of course it'sworking while you'rewatching meAsk forInhaler/Portalon a Mac“I know theowners/Bill/ Marty/Gretchen””Toomanyclicks"I amthe ITperson"Her nameis actuallyKaren"What’s mypassword?" or"Can you resetmy passwordfor me?""...but I haven'tchangedanything" (whenclearlysomething waschanged)Receiveemail/ticketthat makesno sense"I'm yourfirst/one ofyour firstcustomers"Receive LinkedInrequest fromcustomerimmediately afterhanging up thephone"This used towork like<insert featurethat neverexisted>""I don'thave timefor this"Chewing,vaping ormaking weirdmouth noisesinto the phoneNew Reisneruser calls into get set up.DJS"Salesperson hasn’treturned mycall so Icalled you"Wants help withPCR but doesnot want to paythe bill. (InCollections)PCRRecruiter"Youdidn't tellme thisbefore""I don'tknow whatI don'tknow!""This isruining mybusiness!"UsingIMAP asa verb"PCR is notlogging myemails asactivities""Sometimes thisworks andsometimes it doesn'tbut of course it'sworking while you'rewatching meAsk forInhaler/Portalon a Mac

PCR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I know the owners/ Bill/ Marty/ Gretchen””
  2. Too many clicks
  3. "I am the IT person"
  4. Her name is actually Karen
  5. "What’s my password?" or "Can you reset my password for me?"
  6. "...but I haven't changed anything" (when clearly something was changed)
  7. Receive email/ticket that makes no sense
  8. "I'm your first/one of your first customers"
  9. Receive LinkedIn request from customer immediately after hanging up the phone
  10. "This used to work like <insert feature that never existed>"
  11. "I don't have time for this"
  12. Chewing, vaping or making weird mouth noises into the phone
  13. New Reisner user calls in to get set up.
  14. DJS
  15. "Sales person hasn’t returned my call so I called you"
  16. Wants help with PCR but does not want to pay the bill. (In Collections)
  17. PCR Recruiter
  18. "You didn't tell me this before"
  19. "I don't know what I don't know!"
  20. "This is ruining my business!"
  21. Using IMAP as a verb
  22. "PCR is not logging my emails as activities"
  23. "Sometimes this works and sometimes it doesn't but of course it's working while you're watching me
  24. Ask for Inhaler/Portal on a Mac