"I amthe ITperson"Wants help withPCR but doesnot want to paythe bill. (InCollections)"Youdidn't tellme thisbefore""I'm yourfirst/one ofyour firstcustomers"ToomanyclicksReceiveemail/ticketthat makesno senseChewing,vaping ormaking weirdmouth noisesinto the phone"Sometimes thisworks andsometimes it doesn'tbut of course it'sworking while you'rewatching me“I know theowners/Bill/ Marty/Gretchen””PCRRecruiter"This isruining mybusiness!""Salesperson hasn’treturned mycall so Icalled you""This used towork like<insert featurethat neverexisted>""I don'thave timefor this"Her nameis actuallyKarenDJS"What’s mypassword?" or"Can you resetmy passwordfor me?"Ask forInhaler/Portalon a Mac"I don'tknow whatI don'tknow!"New Reisneruser calls into get set up.UsingIMAP asa verb"PCR is notlogging myemails asactivities"Receive LinkedInrequest fromcustomerimmediately afterhanging up thephone"...but I haven'tchangedanything" (whenclearlysomething waschanged)"I amthe ITperson"Wants help withPCR but doesnot want to paythe bill. (InCollections)"Youdidn't tellme thisbefore""I'm yourfirst/one ofyour firstcustomers"ToomanyclicksReceiveemail/ticketthat makesno senseChewing,vaping ormaking weirdmouth noisesinto the phone"Sometimes thisworks andsometimes it doesn'tbut of course it'sworking while you'rewatching me“I know theowners/Bill/ Marty/Gretchen””PCRRecruiter"This isruining mybusiness!""Salesperson hasn’treturned mycall so Icalled you""This used towork like<insert featurethat neverexisted>""I don'thave timefor this"Her nameis actuallyKarenDJS"What’s mypassword?" or"Can you resetmy passwordfor me?"Ask forInhaler/Portalon a Mac"I don'tknow whatI don'tknow!"New Reisneruser calls into get set up.UsingIMAP asa verb"PCR is notlogging myemails asactivities"Receive LinkedInrequest fromcustomerimmediately afterhanging up thephone"...but I haven'tchangedanything" (whenclearlysomething waschanged)

PCR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I am the IT person"
  2. Wants help with PCR but does not want to pay the bill. (In Collections)
  3. "You didn't tell me this before"
  4. "I'm your first/one of your first customers"
  5. Too many clicks
  6. Receive email/ticket that makes no sense
  7. Chewing, vaping or making weird mouth noises into the phone
  8. "Sometimes this works and sometimes it doesn't but of course it's working while you're watching me
  9. “I know the owners/ Bill/ Marty/ Gretchen””
  10. PCR Recruiter
  11. "This is ruining my business!"
  12. "Sales person hasn’t returned my call so I called you"
  13. "This used to work like <insert feature that never existed>"
  14. "I don't have time for this"
  15. Her name is actually Karen
  16. DJS
  17. "What’s my password?" or "Can you reset my password for me?"
  18. Ask for Inhaler/Portal on a Mac
  19. "I don't know what I don't know!"
  20. New Reisner user calls in to get set up.
  21. Using IMAP as a verb
  22. "PCR is not logging my emails as activities"
  23. Receive LinkedIn request from customer immediately after hanging up the phone
  24. "...but I haven't changed anything" (when clearly something was changed)