OL"Thankgoodnessyou'rehere!" emailCustomer gotexcited aboutsomething youshowed themCustomerstartssubmittingcases throughportalClient iswowed byour teamworkingtogetherClientagrees toa UXsessionCasevolumegoesdownCustomerwants youto comevisit themUClientreaches outto YOU notthe sales repEstablishingweekly callswith yourclientReceive an"everything'sgood!" emailfrom a clientMIAcustomerreturnsyour emailClient followsup with youon ideasyou'vementionedPositiveresponse froma proactiveemail to clientEInspire aclientlightbulbmomentClientagrees tobe a BetacustomerTurned afrownupsidedownGetting ridof theweekly callsb/c no need!Positiveemail froma salesrep/CB repCRun aclient callwithout thesales repOL"Thankgoodnessyou'rehere!" emailCustomer gotexcited aboutsomething youshowed themCustomerstartssubmittingcases throughportalClient iswowed byour teamworkingtogetherClientagrees toa UXsessionCasevolumegoesdownCustomerwants youto comevisit themUClientreaches outto YOU notthe sales repEstablishingweekly callswith yourclientReceive an"everything'sgood!" emailfrom a clientMIAcustomerreturnsyour emailClient followsup with youon ideasyou'vementionedPositiveresponse froma proactiveemail to clientEInspire aclientlightbulbmomentClientagrees tobe a BetacustomerTurned afrownupsidedownGetting ridof theweekly callsb/c no need!Positiveemail froma salesrep/CB repCRun aclient callwithout thesales rep

CSM "Gimme a WIN" Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. O
  2. L
  3. "Thank goodness you're here!" email
  4. Customer got excited about something you showed them
  5. Customer starts submitting cases through portal
  6. Client is wowed by our team working together
  7. Client agrees to a UX session
  8. Case volume goes down
  9. Customer wants you to come visit them
  10. U
  11. Client reaches out to YOU not the sales rep
  12. Establishing weekly calls with your client
  13. Receive an "everything's good!" email from a client
  14. MIA customer returns your email
  15. Client follows up with you on ideas you've mentioned
  16. Positive response from a proactive email to client
  17. E
  18. Inspire a client lightbulb moment
  19. Client agrees to be a Beta customer
  20. Turned a frown upside down
  21. Getting rid of the weekly calls b/c no need!
  22. Positive email from a sales rep/CB rep
  23. C
  24. Run a client call without the sales rep