Client iswowed byour teamworkingtogetherEOGetting ridof theweekly callsb/c no need!Clientagrees toa UXsessionPositiveemail froma salesrep/CB repInspire aclientlightbulbmomentCustomerstartssubmittingcases throughportalClientagrees tobe a Betacustomer"Thankgoodnessyou'rehere!" emailRun aclient callwithout thesales repClientreaches outto YOU notthe sales repLEstablishingweekly callswith yourclientCustomer gotexcited aboutsomething youshowed themCasevolumegoesdownClient followsup with youon ideasyou'vementionedCTurned afrownupsidedownMIAcustomerreturnsyour emailUReceive an"everything'sgood!" emailfrom a clientCustomerwants youto comevisit themPositiveresponse froma proactiveemail to clientClient iswowed byour teamworkingtogetherEOGetting ridof theweekly callsb/c no need!Clientagrees toa UXsessionPositiveemail froma salesrep/CB repInspire aclientlightbulbmomentCustomerstartssubmittingcases throughportalClientagrees tobe a Betacustomer"Thankgoodnessyou'rehere!" emailRun aclient callwithout thesales repClientreaches outto YOU notthe sales repLEstablishingweekly callswith yourclientCustomer gotexcited aboutsomething youshowed themCasevolumegoesdownClient followsup with youon ideasyou'vementionedCTurned afrownupsidedownMIAcustomerreturnsyour emailUReceive an"everything'sgood!" emailfrom a clientCustomerwants youto comevisit themPositiveresponse froma proactiveemail to client

CSM "Gimme a WIN" Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client is wowed by our team working together
  2. E
  3. O
  4. Getting rid of the weekly calls b/c no need!
  5. Client agrees to a UX session
  6. Positive email from a sales rep/CB rep
  7. Inspire a client lightbulb moment
  8. Customer starts submitting cases through portal
  9. Client agrees to be a Beta customer
  10. "Thank goodness you're here!" email
  11. Run a client call without the sales rep
  12. Client reaches out to YOU not the sales rep
  13. L
  14. Establishing weekly calls with your client
  15. Customer got excited about something you showed them
  16. Case volume goes down
  17. Client follows up with you on ideas you've mentioned
  18. C
  19. Turned a frown upside down
  20. MIA customer returns your email
  21. U
  22. Receive an "everything's good!" email from a client
  23. Customer wants you to come visit them
  24. Positive response from a proactive email to client