Receive an"everything'sgood!" emailfrom a clientGetting ridof theweekly callsb/c no need!CasevolumegoesdownEEstablishingweekly callswith yourclientClientreaches outto YOU notthe sales repOUPositiveemail froma salesrep/CB repInspire aclientlightbulbmomentCustomerstartssubmittingcases throughportal"Thankgoodnessyou'rehere!" emailLClient iswowed byour teamworkingtogetherRun aclient callwithout thesales repClientagrees tobe a BetacustomerClientagrees toa UXsessionCClient followsup with youon ideasyou'vementionedTurned afrownupsidedownPositiveresponse froma proactiveemail to clientCustomer gotexcited aboutsomething youshowed themMIAcustomerreturnsyour emailCustomerwants youto comevisit themReceive an"everything'sgood!" emailfrom a clientGetting ridof theweekly callsb/c no need!CasevolumegoesdownEEstablishingweekly callswith yourclientClientreaches outto YOU notthe sales repOUPositiveemail froma salesrep/CB repInspire aclientlightbulbmomentCustomerstartssubmittingcases throughportal"Thankgoodnessyou'rehere!" emailLClient iswowed byour teamworkingtogetherRun aclient callwithout thesales repClientagrees tobe a BetacustomerClientagrees toa UXsessionCClient followsup with youon ideasyou'vementionedTurned afrownupsidedownPositiveresponse froma proactiveemail to clientCustomer gotexcited aboutsomething youshowed themMIAcustomerreturnsyour emailCustomerwants youto comevisit them

CSM "Gimme a WIN" Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Receive an "everything's good!" email from a client
  2. Getting rid of the weekly calls b/c no need!
  3. Case volume goes down
  4. E
  5. Establishing weekly calls with your client
  6. Client reaches out to YOU not the sales rep
  7. O
  8. U
  9. Positive email from a sales rep/CB rep
  10. Inspire a client lightbulb moment
  11. Customer starts submitting cases through portal
  12. "Thank goodness you're here!" email
  13. L
  14. Client is wowed by our team working together
  15. Run a client call without the sales rep
  16. Client agrees to be a Beta customer
  17. Client agrees to a UX session
  18. C
  19. Client follows up with you on ideas you've mentioned
  20. Turned a frown upside down
  21. Positive response from a proactive email to client
  22. Customer got excited about something you showed them
  23. MIA customer returns your email
  24. Customer wants you to come visit them