Client followsup with youon ideasyou'vementionedCClientagrees toa UXsessionGetting ridof theweekly callsb/c no need!Customer gotexcited aboutsomething youshowed themCasevolumegoesdownTurned afrownupsidedownClient iswowed byour teamworkingtogetherPositiveemail froma salesrep/CB repCustomerwants youto comevisit themClientreaches outto YOU notthe sales repRun aclient callwithout thesales repUOMIAcustomerreturnsyour emailInspire aclientlightbulbmomentReceive an"everything'sgood!" emailfrom a clientL"Thankgoodnessyou'rehere!" emailPositiveresponse froma proactiveemail to clientEstablishingweekly callswith yourclientECustomerstartssubmittingcases throughportalClientagrees tobe a BetacustomerClient followsup with youon ideasyou'vementionedCClientagrees toa UXsessionGetting ridof theweekly callsb/c no need!Customer gotexcited aboutsomething youshowed themCasevolumegoesdownTurned afrownupsidedownClient iswowed byour teamworkingtogetherPositiveemail froma salesrep/CB repCustomerwants youto comevisit themClientreaches outto YOU notthe sales repRun aclient callwithout thesales repUOMIAcustomerreturnsyour emailInspire aclientlightbulbmomentReceive an"everything'sgood!" emailfrom a clientL"Thankgoodnessyou'rehere!" emailPositiveresponse froma proactiveemail to clientEstablishingweekly callswith yourclientECustomerstartssubmittingcases throughportalClientagrees tobe a Betacustomer

CSM "Gimme a WIN" Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client follows up with you on ideas you've mentioned
  2. C
  3. Client agrees to a UX session
  4. Getting rid of the weekly calls b/c no need!
  5. Customer got excited about something you showed them
  6. Case volume goes down
  7. Turned a frown upside down
  8. Client is wowed by our team working together
  9. Positive email from a sales rep/CB rep
  10. Customer wants you to come visit them
  11. Client reaches out to YOU not the sales rep
  12. Run a client call without the sales rep
  13. U
  14. O
  15. MIA customer returns your email
  16. Inspire a client lightbulb moment
  17. Receive an "everything's good!" email from a client
  18. L
  19. "Thank goodness you're here!" email
  20. Positive response from a proactive email to client
  21. Establishing weekly calls with your client
  22. E
  23. Customer starts submitting cases through portal
  24. Client agrees to be a Beta customer