(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Receive an "everything's good!" email from a client
Getting rid of the weekly calls b/c no need!
Case volume goes down
E
Establishing weekly calls with your client
Client reaches out to YOU not the sales rep
O
U
Positive email from a sales rep/CB rep
Inspire a client lightbulb moment
Customer starts submitting cases through portal
"Thank goodness you're here!" email
L
Client is wowed by our team working together
Run a client call without the sales rep
Client agrees to be a Beta customer
Client agrees to a UX session
C
Client follows up with you on ideas you've mentioned
Turned a frown upside down
Positive response from a proactive email to client
Customer got excited about something you showed them