Getting ridof theweekly callsb/c no need!Positiveresponse froma proactiveemail to clientCTurned afrownupsidedownCustomer gotexcited aboutsomething youshowed themLCasevolumegoesdownEPositiveemail froma salesrep/CB repRun aclient callwithout thesales rep"Thankgoodnessyou'rehere!" emailClient followsup with youon ideasyou'vementionedInspire aclientlightbulbmomentClientagrees tobe a BetacustomerClientagrees toa UXsessionOEstablishingweekly callswith yourclientReceive an"everything'sgood!" emailfrom a clientClient iswowed byour teamworkingtogetherCustomerstartssubmittingcases throughportalUCustomerwants youto comevisit themMIAcustomerreturnsyour emailClientreaches outto YOU notthe sales repGetting ridof theweekly callsb/c no need!Positiveresponse froma proactiveemail to clientCTurned afrownupsidedownCustomer gotexcited aboutsomething youshowed themLCasevolumegoesdownEPositiveemail froma salesrep/CB repRun aclient callwithout thesales rep"Thankgoodnessyou'rehere!" emailClient followsup with youon ideasyou'vementionedInspire aclientlightbulbmomentClientagrees tobe a BetacustomerClientagrees toa UXsessionOEstablishingweekly callswith yourclientReceive an"everything'sgood!" emailfrom a clientClient iswowed byour teamworkingtogetherCustomerstartssubmittingcases throughportalUCustomerwants youto comevisit themMIAcustomerreturnsyour emailClientreaches outto YOU notthe sales rep

CSM "Gimme a WIN" Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Getting rid of the weekly calls b/c no need!
  2. Positive response from a proactive email to client
  3. C
  4. Turned a frown upside down
  5. Customer got excited about something you showed them
  6. L
  7. Case volume goes down
  8. E
  9. Positive email from a sales rep/CB rep
  10. Run a client call without the sales rep
  11. "Thank goodness you're here!" email
  12. Client follows up with you on ideas you've mentioned
  13. Inspire a client lightbulb moment
  14. Client agrees to be a Beta customer
  15. Client agrees to a UX session
  16. O
  17. Establishing weekly calls with your client
  18. Receive an "everything's good!" email from a client
  19. Client is wowed by our team working together
  20. Customer starts submitting cases through portal
  21. U
  22. Customer wants you to come visit them
  23. MIA customer returns your email
  24. Client reaches out to YOU not the sales rep