Clientagrees toa UXsessionClientreaches outto YOU notthe sales repEstablishingweekly callswith yourclientGetting ridof theweekly callsb/c no need!Inspire aclientlightbulbmomentRun aclient callwithout thesales repUCustomer gotexcited aboutsomething youshowed themClientagrees tobe a BetacustomerPositiveemail froma salesrep/CB repClient iswowed byour teamworkingtogetherPositiveresponse froma proactiveemail to clientEOCasevolumegoesdownTurned afrownupsidedownCustomerwants youto comevisit themMIAcustomerreturnsyour emailL"Thankgoodnessyou'rehere!" emailCustomerstartssubmittingcases throughportalCClient followsup with youon ideasyou'vementionedReceive an"everything'sgood!" emailfrom a clientClientagrees toa UXsessionClientreaches outto YOU notthe sales repEstablishingweekly callswith yourclientGetting ridof theweekly callsb/c no need!Inspire aclientlightbulbmomentRun aclient callwithout thesales repUCustomer gotexcited aboutsomething youshowed themClientagrees tobe a BetacustomerPositiveemail froma salesrep/CB repClient iswowed byour teamworkingtogetherPositiveresponse froma proactiveemail to clientEOCasevolumegoesdownTurned afrownupsidedownCustomerwants youto comevisit themMIAcustomerreturnsyour emailL"Thankgoodnessyou'rehere!" emailCustomerstartssubmittingcases throughportalCClient followsup with youon ideasyou'vementionedReceive an"everything'sgood!" emailfrom a client

CSM "Gimme a WIN" Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Client agrees to a UX session
  2. Client reaches out to YOU not the sales rep
  3. Establishing weekly calls with your client
  4. Getting rid of the weekly calls b/c no need!
  5. Inspire a client lightbulb moment
  6. Run a client call without the sales rep
  7. U
  8. Customer got excited about something you showed them
  9. Client agrees to be a Beta customer
  10. Positive email from a sales rep/CB rep
  11. Client is wowed by our team working together
  12. Positive response from a proactive email to client
  13. E
  14. O
  15. Case volume goes down
  16. Turned a frown upside down
  17. Customer wants you to come visit them
  18. MIA customer returns your email
  19. L
  20. "Thank goodness you're here!" email
  21. Customer starts submitting cases through portal
  22. C
  23. Client follows up with you on ideas you've mentioned
  24. Receive an "everything's good!" email from a client