AddEmployeeNote within3 hoursResolveanescalatedcallCall anemployeeand ask howthey're doingSuggest anew rolefor a techTake callsduringCode RedFindsomeoneto claim acertCover anabsentsupervisorGive positivefeedback totech on yourteamClose/sendback aLevel taskDiscussattendanceissues ifrecentpatternGive positivefeedback totech on yourteamAddEmployeeNote within3 hoursAnswersupervisorline 5xCall anemployeeand ask howthey're doingVolunteerto coveraninterviewFoundtech toclaimshadow 5xGive positivefeedback totech on otherteamTake callsduringCode RedNominatesomeone forEmployee ofthe MonthTalk downan upsetcustomerGetcaught upon emailsFirst tofinish asupervisortaskDelete anobsoletepopupTakemanagement/supervisortask w/opromptingTake callsduringCode RedAddEmployeeNote within3 hoursResolveanescalatedcallCall anemployeeand ask howthey're doingSuggest anew rolefor a techTake callsduringCode RedFindsomeoneto claim acertCover anabsentsupervisorGive positivefeedback totech on yourteamClose/sendback aLevel taskDiscussattendanceissues ifrecentpatternGive positivefeedback totech on yourteamAddEmployeeNote within3 hoursAnswersupervisorline 5xCall anemployeeand ask howthey're doingVolunteerto coveraninterviewFoundtech toclaimshadow 5xGive positivefeedback totech on otherteamTake callsduringCode RedNominatesomeone forEmployee ofthe MonthTalk downan upsetcustomerGetcaught upon emailsFirst tofinish asupervisortaskDelete anobsoletepopupTakemanagement/supervisortask w/opromptingTake callsduringCode Red

Supervisor Weekly BINGO! Date:_________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
O
4
G
5
O
6
B
7
G
8
N
9
O
10
G
11
I
12
B
13
B
14
N
15
I
16
G
17
I
18
N
19
I
20
N
21
O
22
B
23
I
24
G
25
B
  1. N-Add Employee Note within 3 hours
  2. O-Resolve an escalated call
  3. O-Call an employee and ask how they're doing
  4. G-Suggest a new role for a tech
  5. O-Take calls during Code Red
  6. B-Find someone to claim a cert
  7. G-Cover an absent supervisor
  8. N-Give positive feedback to tech on your team
  9. O-Close/send back a Level task
  10. G-Discuss attendance issues if recent pattern
  11. I-Give positive feedback to tech on your team
  12. B-Add Employee Note within 3 hours
  13. B-Answer supervisor line 5x
  14. N-Call an employee and ask how they're doing
  15. I-Volunteer to cover an interview
  16. G-Found tech to claim shadow 5x
  17. I-Give positive feedback to tech on other team
  18. N-Take calls during Code Red
  19. I-Nominate someone for Employee of the Month
  20. N-Talk down an upset customer
  21. O-Get caught up on emails
  22. B-First to finish a supervisor task
  23. I-Delete an obsolete popup
  24. G-Take management/ supervisor task w/o prompting
  25. B-Take calls during Code Red