First tofinish asupervisortaskCall anemployeeand ask howthey're doingAddEmployeeNote within3 hoursResolveanescalatedcallFindsomeoneto claim acertGetcaught upon emailsTake callsduringCode RedCall anemployeeand ask howthey're doingGive positivefeedback totech on yourteamVolunteerto coveraninterviewNominatesomeone forEmployee ofthe MonthAddEmployeeNote within3 hoursTalk downan upsetcustomerFoundtech toclaimshadow 5xGive positivefeedback totech on yourteamTake callsduringCode RedAnswersupervisorline 5xDelete anobsoletepopupGive positivefeedback totech on otherteamSuggest anew rolefor a techTake callsduringCode RedClose/sendback aLevel taskTakemanagement/supervisortask w/opromptingCover anabsentsupervisorDiscussattendanceissues ifrecentpatternFirst tofinish asupervisortaskCall anemployeeand ask howthey're doingAddEmployeeNote within3 hoursResolveanescalatedcallFindsomeoneto claim acertGetcaught upon emailsTake callsduringCode RedCall anemployeeand ask howthey're doingGive positivefeedback totech on yourteamVolunteerto coveraninterviewNominatesomeone forEmployee ofthe MonthAddEmployeeNote within3 hoursTalk downan upsetcustomerFoundtech toclaimshadow 5xGive positivefeedback totech on yourteamTake callsduringCode RedAnswersupervisorline 5xDelete anobsoletepopupGive positivefeedback totech on otherteamSuggest anew rolefor a techTake callsduringCode RedClose/sendback aLevel taskTakemanagement/supervisortask w/opromptingCover anabsentsupervisorDiscussattendanceissues ifrecentpattern

Supervisor Weekly BINGO! Date:_________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
O
5
B
6
O
7
O
8
O
9
N
10
I
11
I
12
B
13
N
14
G
15
I
16
N
17
B
18
I
19
I
20
G
21
B
22
O
23
G
24
G
25
G
  1. B-First to finish a supervisor task
  2. N-Call an employee and ask how they're doing
  3. N-Add Employee Note within 3 hours
  4. O-Resolve an escalated call
  5. B-Find someone to claim a cert
  6. O-Get caught up on emails
  7. O-Take calls during Code Red
  8. O-Call an employee and ask how they're doing
  9. N-Give positive feedback to tech on your team
  10. I-Volunteer to cover an interview
  11. I-Nominate someone for Employee of the Month
  12. B-Add Employee Note within 3 hours
  13. N-Talk down an upset customer
  14. G-Found tech to claim shadow 5x
  15. I-Give positive feedback to tech on your team
  16. N-Take calls during Code Red
  17. B-Answer supervisor line 5x
  18. I-Delete an obsolete popup
  19. I-Give positive feedback to tech on other team
  20. G-Suggest a new role for a tech
  21. B-Take calls during Code Red
  22. O-Close/send back a Level task
  23. G-Take management/ supervisor task w/o prompting
  24. G-Cover an absent supervisor
  25. G-Discuss attendance issues if recent pattern