Give positive feedback to tech on your team Close/send back a Level task Cover an absent supervisor Take management/ supervisor task w/o prompting Resolve an escalated call Delete an obsolete popup Talk down an upset customer Give positive feedback to tech on your team Get caught up on emails Find someone to claim a cert Discuss attendance issues if recent pattern Take calls during Code Red Suggest a new role for a tech Add Employee Note within 3 hours Take calls during Code Red Found tech to claim shadow 5x Nominate someone for Employee of the Month Call an employee and ask how they're doing First to finish a supervisor task Volunteer to cover an interview Give positive feedback to tech on other team Answer supervisor line 5x Take calls during Code Red Call an employee and ask how they're doing Add Employee Note within 3 hours Give positive feedback to tech on your team Close/send back a Level task Cover an absent supervisor Take management/ supervisor task w/o prompting Resolve an escalated call Delete an obsolete popup Talk down an upset customer Give positive feedback to tech on your team Get caught up on emails Find someone to claim a cert Discuss attendance issues if recent pattern Take calls during Code Red Suggest a new role for a tech Add Employee Note within 3 hours Take calls during Code Red Found tech to claim shadow 5x Nominate someone for Employee of the Month Call an employee and ask how they're doing First to finish a supervisor task Volunteer to cover an interview Give positive feedback to tech on other team Answer supervisor line 5x Take calls during Code Red Call an employee and ask how they're doing Add Employee Note within 3 hours
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Give positive feedback to tech on your team
O-Close/send back a Level task
G-Cover an absent supervisor
G-Take management/ supervisor task w/o prompting
O-Resolve an escalated call
I-Delete an
obsolete popup
N-Talk down an upset customer
N-Give positive feedback to tech on your team
O-Get caught up on emails
B-Find someone to claim a cert
G-Discuss attendance issues if recent pattern
O-Take calls during Code Red
G-Suggest a new role for a tech
B-Add Employee Note within 3 hours
B-Take calls during Code Red
G-Found tech to claim shadow 5x
I-Nominate someone for Employee of the Month
O-Call an employee and ask how they're doing
B-First to finish a supervisor task
I-Volunteer to cover an interview
I-Give positive feedback to tech on other team
B-Answer supervisor line 5x
N-Take calls during Code Red
N-Call an employee and ask how they're doing
N-Add Employee Note within 3 hours