Talk downan upsetcustomerGive positivefeedback totech on yourteamSuggest anew rolefor a techResolveanescalatedcallFindsomeoneto claim acertTakemanagement/supervisortask w/opromptingTake callsduringCode RedGive positivefeedback totech on otherteamFoundtech toclaimshadow 5xNominatesomeone forEmployee ofthe MonthCall anemployeeand ask howthey're doingTake callsduringCode RedAnswersupervisorline 5xTake callsduringCode RedClose/sendback aLevel taskVolunteerto coveraninterviewGive positivefeedback totech on yourteamCover anabsentsupervisorGetcaught upon emailsAddEmployeeNote within3 hoursAddEmployeeNote within3 hoursDelete anobsoletepopupFirst tofinish asupervisortaskCall anemployeeand ask howthey're doingDiscussattendanceissues ifrecentpatternTalk downan upsetcustomerGive positivefeedback totech on yourteamSuggest anew rolefor a techResolveanescalatedcallFindsomeoneto claim acertTakemanagement/supervisortask w/opromptingTake callsduringCode RedGive positivefeedback totech on otherteamFoundtech toclaimshadow 5xNominatesomeone forEmployee ofthe MonthCall anemployeeand ask howthey're doingTake callsduringCode RedAnswersupervisorline 5xTake callsduringCode RedClose/sendback aLevel taskVolunteerto coveraninterviewGive positivefeedback totech on yourteamCover anabsentsupervisorGetcaught upon emailsAddEmployeeNote within3 hoursAddEmployeeNote within3 hoursDelete anobsoletepopupFirst tofinish asupervisortaskCall anemployeeand ask howthey're doingDiscussattendanceissues ifrecentpattern

Supervisor Weekly BINGO! Date:_________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
O
5
B
6
G
7
N
8
I
9
G
10
I
11
O
12
O
13
B
14
B
15
O
16
I
17
N
18
G
19
O
20
B
21
N
22
I
23
B
24
N
25
G
  1. N-Talk down an upset customer
  2. I-Give positive feedback to tech on your team
  3. G-Suggest a new role for a tech
  4. O-Resolve an escalated call
  5. B-Find someone to claim a cert
  6. G-Take management/ supervisor task w/o prompting
  7. N-Take calls during Code Red
  8. I-Give positive feedback to tech on other team
  9. G-Found tech to claim shadow 5x
  10. I-Nominate someone for Employee of the Month
  11. O-Call an employee and ask how they're doing
  12. O-Take calls during Code Red
  13. B-Answer supervisor line 5x
  14. B-Take calls during Code Red
  15. O-Close/send back a Level task
  16. I-Volunteer to cover an interview
  17. N-Give positive feedback to tech on your team
  18. G-Cover an absent supervisor
  19. O-Get caught up on emails
  20. B-Add Employee Note within 3 hours
  21. N-Add Employee Note within 3 hours
  22. I-Delete an obsolete popup
  23. B-First to finish a supervisor task
  24. N-Call an employee and ask how they're doing
  25. G-Discuss attendance issues if recent pattern