Give positivefeedback totech on yourteamTake callsduringCode RedAddEmployeeNote within3 hoursSuggest anew rolefor a techNominatesomeone forEmployee ofthe MonthFoundtech toclaimshadow 5xClose/sendback aLevel taskTalk downan upsetcustomerGive positivefeedback totech on yourteamVolunteerto coveraninterviewFirst tofinish asupervisortaskTakemanagement/supervisortask w/opromptingCall anemployeeand ask howthey're doingCall anemployeeand ask howthey're doingFindsomeoneto claim acertCover anabsentsupervisorAnswersupervisorline 5xResolveanescalatedcallGetcaught upon emailsTake callsduringCode RedDiscussattendanceissues ifrecentpatternDelete anobsoletepopupGive positivefeedback totech on otherteamAddEmployeeNote within3 hoursTake callsduringCode RedGive positivefeedback totech on yourteamTake callsduringCode RedAddEmployeeNote within3 hoursSuggest anew rolefor a techNominatesomeone forEmployee ofthe MonthFoundtech toclaimshadow 5xClose/sendback aLevel taskTalk downan upsetcustomerGive positivefeedback totech on yourteamVolunteerto coveraninterviewFirst tofinish asupervisortaskTakemanagement/supervisortask w/opromptingCall anemployeeand ask howthey're doingCall anemployeeand ask howthey're doingFindsomeoneto claim acertCover anabsentsupervisorAnswersupervisorline 5xResolveanescalatedcallGetcaught upon emailsTake callsduringCode RedDiscussattendanceissues ifrecentpatternDelete anobsoletepopupGive positivefeedback totech on otherteamAddEmployeeNote within3 hoursTake callsduringCode Red

Supervisor Weekly BINGO! Date:_________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
B
4
G
5
I
6
G
7
O
8
N
9
I
10
I
11
B
12
G
13
N
14
O
15
B
16
G
17
B
18
O
19
O
20
O
21
G
22
I
23
I
24
N
25
B
  1. N-Give positive feedback to tech on your team
  2. N-Take calls during Code Red
  3. B-Add Employee Note within 3 hours
  4. G-Suggest a new role for a tech
  5. I-Nominate someone for Employee of the Month
  6. G-Found tech to claim shadow 5x
  7. O-Close/send back a Level task
  8. N-Talk down an upset customer
  9. I-Give positive feedback to tech on your team
  10. I-Volunteer to cover an interview
  11. B-First to finish a supervisor task
  12. G-Take management/ supervisor task w/o prompting
  13. N-Call an employee and ask how they're doing
  14. O-Call an employee and ask how they're doing
  15. B-Find someone to claim a cert
  16. G-Cover an absent supervisor
  17. B-Answer supervisor line 5x
  18. O-Resolve an escalated call
  19. O-Get caught up on emails
  20. O-Take calls during Code Red
  21. G-Discuss attendance issues if recent pattern
  22. I-Delete an obsolete popup
  23. I-Give positive feedback to tech on other team
  24. N-Add Employee Note within 3 hours
  25. B-Take calls during Code Red