Talk downan upsetcustomerGive positivefeedback totech on yourteamAddEmployeeNote within3 hoursClose/sendback aLevel taskTake callsduringCode RedGive positivefeedback totech on yourteamNominatesomeone forEmployee ofthe MonthFirst tofinish asupervisortaskGive positivefeedback totech on otherteamFindsomeoneto claim acertVolunteerto coveraninterviewTake callsduringCode RedCall anemployeeand ask howthey're doingTake callsduringCode RedTakemanagement/supervisortask w/opromptingDelete anobsoletepopupFoundtech toclaimshadow 5xCall anemployeeand ask howthey're doingAnswersupervisorline 5xAddEmployeeNote within3 hoursResolveanescalatedcallGetcaught upon emailsSuggest anew rolefor a techDiscussattendanceissues ifrecentpatternCover anabsentsupervisorTalk downan upsetcustomerGive positivefeedback totech on yourteamAddEmployeeNote within3 hoursClose/sendback aLevel taskTake callsduringCode RedGive positivefeedback totech on yourteamNominatesomeone forEmployee ofthe MonthFirst tofinish asupervisortaskGive positivefeedback totech on otherteamFindsomeoneto claim acertVolunteerto coveraninterviewTake callsduringCode RedCall anemployeeand ask howthey're doingTake callsduringCode RedTakemanagement/supervisortask w/opromptingDelete anobsoletepopupFoundtech toclaimshadow 5xCall anemployeeand ask howthey're doingAnswersupervisorline 5xAddEmployeeNote within3 hoursResolveanescalatedcallGetcaught upon emailsSuggest anew rolefor a techDiscussattendanceissues ifrecentpatternCover anabsentsupervisor

Supervisor Weekly BINGO! Date:_________ - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
N
4
O
5
N
6
I
7
I
8
B
9
I
10
B
11
I
12
B
13
O
14
O
15
G
16
I
17
G
18
N
19
B
20
B
21
O
22
O
23
G
24
G
25
G
  1. N-Talk down an upset customer
  2. N-Give positive feedback to tech on your team
  3. N-Add Employee Note within 3 hours
  4. O-Close/send back a Level task
  5. N-Take calls during Code Red
  6. I-Give positive feedback to tech on your team
  7. I-Nominate someone for Employee of the Month
  8. B-First to finish a supervisor task
  9. I-Give positive feedback to tech on other team
  10. B-Find someone to claim a cert
  11. I-Volunteer to cover an interview
  12. B-Take calls during Code Red
  13. O-Call an employee and ask how they're doing
  14. O-Take calls during Code Red
  15. G-Take management/ supervisor task w/o prompting
  16. I-Delete an obsolete popup
  17. G-Found tech to claim shadow 5x
  18. N-Call an employee and ask how they're doing
  19. B-Answer supervisor line 5x
  20. B-Add Employee Note within 3 hours
  21. O-Resolve an escalated call
  22. O-Get caught up on emails
  23. G-Suggest a new role for a tech
  24. G-Discuss attendance issues if recent pattern
  25. G-Cover an absent supervisor