AugustpaymentrelatedApplicationStatusLoss ofHCCSpersistentconnectionCRT9005DDPupdateEscalationsentOne timepayment(seniors/DSB)Call toNAALPromoteE-ServicesOfferadditionalhelpCRT9013Addressor tel#updateOAS(benefit)enquiryPACrelatedMSCArelatedGISrelatedPromoteE-ServicesOfferadditionalhelpGEsentGISrelatedGISrelatedExternalreferralCall transferfromcampaign 0AgentCPP(benefit)enquiryAugustpaymentrelatedApplicationStatusLoss ofHCCSpersistentconnectionCRT9005DDPupdateEscalationsentOne timepayment(seniors/DSB)Call toNAALPromoteE-ServicesOfferadditionalhelpCRT9013Addressor tel#updateOAS(benefit)enquiryPACrelatedMSCArelatedGISrelatedPromoteE-ServicesOfferadditionalhelpGEsentGISrelatedGISrelatedExternalreferralCall transferfromcampaign 0AgentCPP(benefit)enquiry

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. August payment related
  2. Application Status
  3. Loss of HCCS persistent connection
  4. CRT 9005
  5. DDP update
  6. Escalation sent
  7. One time payment (seniors /DSB)
  8. Call to NAAL
  9. Promote E-Services
  10. Offer additional help
  11. CRT 9013
  12. Address or tel #update
  13. OAS (benefit) enquiry
  14. PAC related
  15. MSCA related
  16. GIS related
  17. Promote E-Services
  18. Offer additional help
  19. GE sent
  20. GIS related
  21. GIS related
  22. External referral
  23. Call transfer from campaign 0 Agent
  24. CPP (benefit) enquiry