GISrelatedDDPupdateMSCArelatedAugustpaymentrelatedAddressor tel#updateExternalreferralEscalationsentOne timepayment(seniors/DSB)GISrelatedCRT9013GISrelatedGEsentLoss ofHCCSpersistentconnectionApplicationStatusOfferadditionalhelpOAS(benefit)enquiryPACrelatedCall transferfromcampaign 0AgentCRT9005CPP(benefit)enquiryCall toNAALOfferadditionalhelpPromoteE-ServicesPromoteE-ServicesGISrelatedDDPupdateMSCArelatedAugustpaymentrelatedAddressor tel#updateExternalreferralEscalationsentOne timepayment(seniors/DSB)GISrelatedCRT9013GISrelatedGEsentLoss ofHCCSpersistentconnectionApplicationStatusOfferadditionalhelpOAS(benefit)enquiryPACrelatedCall transferfromcampaign 0AgentCRT9005CPP(benefit)enquiryCall toNAALOfferadditionalhelpPromoteE-ServicesPromoteE-Services

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GIS related
  2. DDP update
  3. MSCA related
  4. August payment related
  5. Address or tel #update
  6. External referral
  7. Escalation sent
  8. One time payment (seniors /DSB)
  9. GIS related
  10. CRT 9013
  11. GIS related
  12. GE sent
  13. Loss of HCCS persistent connection
  14. Application Status
  15. Offer additional help
  16. OAS (benefit) enquiry
  17. PAC related
  18. Call transfer from campaign 0 Agent
  19. CRT 9005
  20. CPP (benefit) enquiry
  21. Call to NAAL
  22. Offer additional help
  23. Promote E-Services
  24. Promote E-Services