ExternalreferralOfferadditionalhelpEscalationsentCall toNAALCRT9005One timepayment(seniors/DSB)CPP(benefit)enquiryLoss ofHCCSpersistentconnectionPromoteE-ServicesPromoteE-ServicesDDPupdateGEsentApplicationStatusAugustpaymentrelatedMSCArelatedGISrelatedGISrelatedCRT9013PACrelatedOfferadditionalhelpOAS(benefit)enquiryAddressor tel#updateCall transferfromcampaign 0AgentGISrelatedExternalreferralOfferadditionalhelpEscalationsentCall toNAALCRT9005One timepayment(seniors/DSB)CPP(benefit)enquiryLoss ofHCCSpersistentconnectionPromoteE-ServicesPromoteE-ServicesDDPupdateGEsentApplicationStatusAugustpaymentrelatedMSCArelatedGISrelatedGISrelatedCRT9013PACrelatedOfferadditionalhelpOAS(benefit)enquiryAddressor tel#updateCall transferfromcampaign 0AgentGISrelated

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. External referral
  2. Offer additional help
  3. Escalation sent
  4. Call to NAAL
  5. CRT 9005
  6. One time payment (seniors /DSB)
  7. CPP (benefit) enquiry
  8. Loss of HCCS persistent connection
  9. Promote E-Services
  10. Promote E-Services
  11. DDP update
  12. GE sent
  13. Application Status
  14. August payment related
  15. MSCA related
  16. GIS related
  17. GIS related
  18. CRT 9013
  19. PAC related
  20. Offer additional help
  21. OAS (benefit) enquiry
  22. Address or tel #update
  23. Call transfer from campaign 0 Agent
  24. GIS related