Call transferfromcampaign 0AgentMSCArelatedOfferadditionalhelpOne timepayment(seniors/DSB)GISrelatedAddressor tel#updatePromoteE-ServicesPromoteE-ServicesGEsentAugustpaymentrelatedPACrelatedApplicationStatusGISrelatedDDPupdateOfferadditionalhelpCPP(benefit)enquiryExternalreferralCRT9013Call toNAALLoss ofHCCSpersistentconnectionGISrelatedCRT9005OAS(benefit)enquiryEscalationsentCall transferfromcampaign 0AgentMSCArelatedOfferadditionalhelpOne timepayment(seniors/DSB)GISrelatedAddressor tel#updatePromoteE-ServicesPromoteE-ServicesGEsentAugustpaymentrelatedPACrelatedApplicationStatusGISrelatedDDPupdateOfferadditionalhelpCPP(benefit)enquiryExternalreferralCRT9013Call toNAALLoss ofHCCSpersistentconnectionGISrelatedCRT9005OAS(benefit)enquiryEscalationsent

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call transfer from campaign 0 Agent
  2. MSCA related
  3. Offer additional help
  4. One time payment (seniors /DSB)
  5. GIS related
  6. Address or tel #update
  7. Promote E-Services
  8. Promote E-Services
  9. GE sent
  10. August payment related
  11. PAC related
  12. Application Status
  13. GIS related
  14. DDP update
  15. Offer additional help
  16. CPP (benefit) enquiry
  17. External referral
  18. CRT 9013
  19. Call to NAAL
  20. Loss of HCCS persistent connection
  21. GIS related
  22. CRT 9005
  23. OAS (benefit) enquiry
  24. Escalation sent