Call toNAALOne timepayment(seniors/DSB)OAS(benefit)enquiryCPP(benefit)enquiryExternalreferralCall transferfromcampaign 0AgentGEsentAddressor tel#updatePromoteE-ServicesApplicationStatusGISrelatedDDPupdateOfferadditionalhelpLoss ofHCCSpersistentconnectionCRT9013OfferadditionalhelpCRT9005GISrelatedMSCArelatedAugustpaymentrelatedPromoteE-ServicesPACrelatedGISrelatedEscalationsentCall toNAALOne timepayment(seniors/DSB)OAS(benefit)enquiryCPP(benefit)enquiryExternalreferralCall transferfromcampaign 0AgentGEsentAddressor tel#updatePromoteE-ServicesApplicationStatusGISrelatedDDPupdateOfferadditionalhelpLoss ofHCCSpersistentconnectionCRT9013OfferadditionalhelpCRT9005GISrelatedMSCArelatedAugustpaymentrelatedPromoteE-ServicesPACrelatedGISrelatedEscalationsent

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call to NAAL
  2. One time payment (seniors /DSB)
  3. OAS (benefit) enquiry
  4. CPP (benefit) enquiry
  5. External referral
  6. Call transfer from campaign 0 Agent
  7. GE sent
  8. Address or tel #update
  9. Promote E-Services
  10. Application Status
  11. GIS related
  12. DDP update
  13. Offer additional help
  14. Loss of HCCS persistent connection
  15. CRT 9013
  16. Offer additional help
  17. CRT 9005
  18. GIS related
  19. MSCA related
  20. August payment related
  21. Promote E-Services
  22. PAC related
  23. GIS related
  24. Escalation sent