OfferadditionalhelpExternalreferralDDPupdateGISrelatedCPP(benefit)enquiryCRT9013PACrelatedEscalationsentGEsentApplicationStatusGISrelatedCRT9005PromoteE-ServicesOne timepayment(seniors/DSB)GISrelatedLoss ofHCCSpersistentconnectionAugustpaymentrelatedOfferadditionalhelpOAS(benefit)enquiryMSCArelatedPromoteE-ServicesCall transferfromcampaign 0AgentAddressor tel#updateCall toNAALOfferadditionalhelpExternalreferralDDPupdateGISrelatedCPP(benefit)enquiryCRT9013PACrelatedEscalationsentGEsentApplicationStatusGISrelatedCRT9005PromoteE-ServicesOne timepayment(seniors/DSB)GISrelatedLoss ofHCCSpersistentconnectionAugustpaymentrelatedOfferadditionalhelpOAS(benefit)enquiryMSCArelatedPromoteE-ServicesCall transferfromcampaign 0AgentAddressor tel#updateCall toNAAL

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer additional help
  2. External referral
  3. DDP update
  4. GIS related
  5. CPP (benefit) enquiry
  6. CRT 9013
  7. PAC related
  8. Escalation sent
  9. GE sent
  10. Application Status
  11. GIS related
  12. CRT 9005
  13. Promote E-Services
  14. One time payment (seniors /DSB)
  15. GIS related
  16. Loss of HCCS persistent connection
  17. August payment related
  18. Offer additional help
  19. OAS (benefit) enquiry
  20. MSCA related
  21. Promote E-Services
  22. Call transfer from campaign 0 Agent
  23. Address or tel #update
  24. Call to NAAL