OfferadditionalhelpDDPupdateApplicationStatusPACrelatedMSCArelatedGEsentPromoteE-ServicesExternalreferralGISrelatedCall transferfromcampaign 0AgentOAS(benefit)enquiryCRT9013EscalationsentGISrelatedAugustpaymentrelatedCRT9005Addressor tel#updateCPP(benefit)enquiryCall toNAALGISrelatedPromoteE-ServicesLoss ofHCCSpersistentconnectionOne timepayment(seniors/DSB)OfferadditionalhelpOfferadditionalhelpDDPupdateApplicationStatusPACrelatedMSCArelatedGEsentPromoteE-ServicesExternalreferralGISrelatedCall transferfromcampaign 0AgentOAS(benefit)enquiryCRT9013EscalationsentGISrelatedAugustpaymentrelatedCRT9005Addressor tel#updateCPP(benefit)enquiryCall toNAALGISrelatedPromoteE-ServicesLoss ofHCCSpersistentconnectionOne timepayment(seniors/DSB)Offeradditionalhelp

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer additional help
  2. DDP update
  3. Application Status
  4. PAC related
  5. MSCA related
  6. GE sent
  7. Promote E-Services
  8. External referral
  9. GIS related
  10. Call transfer from campaign 0 Agent
  11. OAS (benefit) enquiry
  12. CRT 9013
  13. Escalation sent
  14. GIS related
  15. August payment related
  16. CRT 9005
  17. Address or tel #update
  18. CPP (benefit) enquiry
  19. Call to NAAL
  20. GIS related
  21. Promote E-Services
  22. Loss of HCCS persistent connection
  23. One time payment (seniors /DSB)
  24. Offer additional help