PACrelatedExternalreferralCRT9013Loss ofHCCSpersistentconnectionEscalationsentCPP(benefit)enquiryDDPupdateAugustpaymentrelatedApplicationStatusPromoteE-ServicesAddressor tel#updatePromoteE-ServicesOfferadditionalhelpCall transferfromcampaign 0AgentGISrelatedGISrelatedCall toNAALOAS(benefit)enquiryGEsentOne timepayment(seniors/DSB)MSCArelatedGISrelatedOfferadditionalhelpCRT9005PACrelatedExternalreferralCRT9013Loss ofHCCSpersistentconnectionEscalationsentCPP(benefit)enquiryDDPupdateAugustpaymentrelatedApplicationStatusPromoteE-ServicesAddressor tel#updatePromoteE-ServicesOfferadditionalhelpCall transferfromcampaign 0AgentGISrelatedGISrelatedCall toNAALOAS(benefit)enquiryGEsentOne timepayment(seniors/DSB)MSCArelatedGISrelatedOfferadditionalhelpCRT9005

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PAC related
  2. External referral
  3. CRT 9013
  4. Loss of HCCS persistent connection
  5. Escalation sent
  6. CPP (benefit) enquiry
  7. DDP update
  8. August payment related
  9. Application Status
  10. Promote E-Services
  11. Address or tel #update
  12. Promote E-Services
  13. Offer additional help
  14. Call transfer from campaign 0 Agent
  15. GIS related
  16. GIS related
  17. Call to NAAL
  18. OAS (benefit) enquiry
  19. GE sent
  20. One time payment (seniors /DSB)
  21. MSCA related
  22. GIS related
  23. Offer additional help
  24. CRT 9005