GISrelatedAugustpaymentrelatedAddressor tel#updateApplicationStatusOAS(benefit)enquiryExternalreferralMSCArelatedGEsentOfferadditionalhelpPromoteE-ServicesLoss ofHCCSpersistentconnectionEscalationsentDDPupdateCall transferfromcampaign 0AgentPACrelatedCall toNAALCPP(benefit)enquiryGISrelatedCRT9005OfferadditionalhelpCRT9013One timepayment(seniors/DSB)PromoteE-ServicesGISrelatedGISrelatedAugustpaymentrelatedAddressor tel#updateApplicationStatusOAS(benefit)enquiryExternalreferralMSCArelatedGEsentOfferadditionalhelpPromoteE-ServicesLoss ofHCCSpersistentconnectionEscalationsentDDPupdateCall transferfromcampaign 0AgentPACrelatedCall toNAALCPP(benefit)enquiryGISrelatedCRT9005OfferadditionalhelpCRT9013One timepayment(seniors/DSB)PromoteE-ServicesGISrelated

Pensions Call Centre Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GIS related
  2. August payment related
  3. Address or tel #update
  4. Application Status
  5. OAS (benefit) enquiry
  6. External referral
  7. MSCA related
  8. GE sent
  9. Offer additional help
  10. Promote E-Services
  11. Loss of HCCS persistent connection
  12. Escalation sent
  13. DDP update
  14. Call transfer from campaign 0 Agent
  15. PAC related
  16. Call to NAAL
  17. CPP (benefit) enquiry
  18. GIS related
  19. CRT 9005
  20. Offer additional help
  21. CRT 9013
  22. One time payment (seniors /DSB)
  23. Promote E-Services
  24. GIS related