(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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On the phone
"I can't breathe in this thing"
Attempted return at POC
"The sign said..."
Swipes card multiple times
Karen
Customer pulls their mask down to speak
"What's my balance?"
"Did it work?"
No backup
Attempts to put items on counter before you sanitize
Inserts Kohl's Card
"Do you work here"
"I left my 30% at home"
Holds their items over the counter to avoid disinfectant